Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
Shubham Vishwakarma
Full Stack Developer - Averlon
About Fampay
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iOS App Development
Objective C
SwiftAbout us:
We are helping 70M Indians to prevent, manage and reverse Type 2 Diabetes. Through our clinically verified digital well-beingprogram we help people with Type 2 Diabetes to reduce blood glucose, lose weight and stop medications in a fun and engaging way. We have a coach led community first approach which we combine with game design to deliver health outcomes. Our Net Promoter Score is 80 and more than 40% of our current customers are coming from word of mouth!
Our Team:
We are a team of 100+ people (doctors, engineers, designers, fitness coaches, and dieticians) who have been fortunate to study at leading colleges like UCLA, NTU, BITS Pilani and have extensively worked at great companies like McKinsey&Company, Accenture & Nomura.
About the Role:
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limitsand will work with our team of talented engineers to design and build the next generation of our mobile application.
Requirements:
1.Min 3 yearsof experiencein iOS development.
2.Experience with offline storage, threading, and performance tuning.
3.Familiaritywith RESTful APIs to connect iOS application to back-end services.
4.Should have worked on sockets, hardware integrations.
5.Experience with iOS frameworks such as Core Data, Core Animation, etc.
6.Hungry to do awesome product development and keen to learn newer technologies.
JD:
1.Design and build application for the iOS platform.
2.Ensure the performance, quality, andresponsiveness of application.
3.Collaborate with a team to define, design, and ship new features.
4.Identify and correct bottlenecks and fix bugs.
5.Help maintain code quality, organization,and automatization.
Review Criteria:
- Strong MLOps profile
- 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
- 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
- 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
- Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
- Must have hands-on Python for pipeline & automation development
- 4+ years of experience in AWS cloud, with recent companies
- (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
Preferred:
- Hands-on in Docker deployments for ML workflows on EKS / ECS
- Experience with ML observability (data drift / model drift / performance monitoring / alerting) using CloudWatch / Grafana / Prometheus / OpenSearch.
- Experience with CI / CD / CT using GitHub Actions / Jenkins.
- Experience with JupyterHub/Notebooks, Linux, scripting, and metadata tracking for ML lifecycle.
- Understanding of ML frameworks (TensorFlow / PyTorch) for deployment scenarios.
Job Specific Criteria:
- CV Attachment is mandatory
- Please provide CTC Breakup (Fixed + Variable)?
- Are you okay for F2F round?
- Have candidate filled the google form?
Role & Responsibilities:
We are looking for a Senior MLOps Engineer with 8+ years of experience building and managing production-grade ML platforms and pipelines. The ideal candidate will have strong expertise across AWS, Airflow/MWAA, Apache Spark, Kubernetes (EKS), and automation of ML lifecycle workflows. You will work closely with data science, data engineering, and platform teams to operationalize and scale ML models in production.
Key Responsibilities:
- Design and manage cloud-native ML platforms supporting training, inference, and model lifecycle automation.
- Build ML/ETL pipelines using Apache Airflow / AWS MWAA and distributed data workflows using Apache Spark (EMR/Glue).
- Containerize and deploy ML workloads using Docker, EKS, ECS/Fargate, and Lambda.
- Develop CI/CT/CD pipelines integrating model validation, automated training, testing, and deployment.
- Implement ML observability: model drift, data drift, performance monitoring, and alerting using CloudWatch, Grafana, Prometheus.
- Ensure data governance, versioning, metadata tracking, reproducibility, and secure data pipelines.
- Collaborate with data scientists to productionize notebooks, experiments, and model deployments.
Ideal Candidate:
- 8+ years in MLOps/DevOps with strong ML pipeline experience.
- Strong hands-on experience with AWS:
- Compute/Orchestration: EKS, ECS, EC2, Lambda
- Data: EMR, Glue, S3, Redshift, RDS, Athena, Kinesis
- Workflow: MWAA/Airflow, Step Functions
- Monitoring: CloudWatch, OpenSearch, Grafana
- Strong Python skills and familiarity with ML frameworks (TensorFlow/PyTorch/Scikit-learn).
- Expertise with Docker, Kubernetes, Git, CI/CD tools (GitHub Actions/Jenkins).
- Strong Linux, scripting, and troubleshooting skills.
- Experience enabling reproducible ML environments using Jupyter Hub and containerized development workflows.
Education:
- Master’s degree in computer science, Machine Learning, Data Engineering, or related field.
We are looking for a Senior Oracle EBS Technical Consultant to join our team. In this role, you will be responsible for providing technical expertise in Oracle E-Business Suite (EBS) and related technologies. You will work closely with clients to understand their business requirements and provide solutions to meet their needs.
Responsibilities:
1. Collaborating with clients to gather and document technical requirements.
2. Designing, developing, and implementing customizations and extensions to Oracle EBS.
3. Providing technical support and troubleshooting for Oracle EBS.
4. Conducting code reviews and ensuring best practices are followed.
5. Leading technical workshops and training sessions for clients and internal team members.
6. Keeping up to date with the latest technologies and industry trends in Oracle EBS.
7. Experience in the preparation of Technical Design documents
8. Can work independently and progress the build of a CEMLI/RICE object from a technical design document
Technical Skills
1. Hands on experience on Data Conversion/Migrations, Inbound / Outbound interfaces, Reports, Forms and Customizations.
2. Experience in Implementation and RICE Customizations of Oracle Applications 11i/R12
3. Expertise in SQL, PL/SQL and Performance tuning.
4. Expertise in Oracle Forms (Development and Personalization), BI Publisher Reports, Oracle Workflows.
5. OAF experience will be preferable
6. Sound knowledge in using Oracle APIs for interfaces to Oracle Financials and AOL/Sys-Admin components.
7. Good knowledge on functional flows FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).
8. Solid understanding of Oracle EBS database/table structures and the integration and impacts between modules
9. Ability to design and document solutions for complex problem
Qualifications:
1. Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
2. Minimum of 8-10 years of experience in Oracle EBS technical development.
3. Strong technical skills in Oracle EBS R12 and related technologies such as Oracle Forms, Oracle Reports, PL/SQL, Oracle Workflow, OAF, ADF, and XML Publisher.
4. Strong analytical and problem-solving skills.
5. Excellent communication and interpersonal skills.
6. Ability to work independently and in a team environment.
7. Capable of working in a fast paced, dynamic, team-oriented environment.
If you are a motivated individual with a passion for Oracle EBS technology and a desire to work in a dynamic, fast-paced environment, we encourage you to apply for this position. We offer competitive salary, comprehensive benefits, and opportunities for career growth and advancement.
Python
Django
Flask
Amazon Web Services (AWS)
Git- Job Description
We are looking for a talented Platform Engineer with a strong background in Python programming and AWS services to join our growing team.
Responsibilities:
- Contribute to the development and maintenance of our cloud management platform
- Collaborate with cross-functional teams to define, design, and deliver new features and functionality.
- Provide technical support and guidance to internal and external stakeholders.
- Stay up-to-date with the latest industry trends and technologies.
Requirements:
- A total of 2-4 years of professional experience in developing applications/platforms using Python programming
- Strong understanding of Object-Oriented Programming, SOLID principles and RDBMS.
- Demonstrated experience in utilizing AWS services, including Lambda, RDS, and DynamoDB.
- Strong understanding of cloud computing concepts, infrastructure, and architectural best practices.
- Experience in using source control systems, such as Git.
- Excellent problem-solving skills and the ability to debug complex systems.
- Strong communication skills, both written and verbal, with the ability to work effectively with team members and stakeholders.
- A constant hunger for learning and staying up-to-date with the latest industry advancements.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
Nice to have:
- AWS Certified Developer – Associate or other relevant AWS certifications.
- Experience with the AWS Boto3 SDK for Python.
- Experience with other cloud platforms (Azure, GCP, etc.).
- Familiarity with containerization and orchestration technologies, such as Docker and Kubernetes.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)- 2-5 years of software development experience especially in web development with open source technologies like PHP, Linux, etc.
- Good experience in object-oriented programming/modular programming.
- Strong understanding of MVC design patterns and frameworks.
- Exposure to PHP framework Laravel is mandatory.
- Knowledge of Flutter is a plus.
- Knowledge of fundamentals like traits, namespace, OOPS, and interfaces will be preferred.
- Ability to do hands-on coding and pro-actively drive emphasis on quality, maintainable code.
- Ability to pick up new technologies quickly and effectively.
- Well-informed about all the latest technologies and developments in the industry.
- Self-motivated and Self-Starter - Looking for candidates who can jump in quickly without a lot of direction.
- Attention to detail and ability to conceptualize a concept.
JavascriptAbout your Role
At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.
We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.
Your Career
You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful.
Responsibilities :
Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.
This enables our customers to develop an awesome product!
Diagnose and troubleshoot concerns
- Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
- Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
- Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
- Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.
Help customers implement product
- Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers.
- Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
- Enable faster onboarding and go live by guiding them at every step of the implementation.
Represent customer issues
- Understand areas of product and service improvement during collaboration with internal teams and external customers.
- Correlate technical and operational issues across product verticals as well as customer accounts.
- Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services.
- Utilize feedback to improve customer experience and debugging strategies.
Required Skills and Experience -
Must have skills -
- 7 to 10 years of experience as a Customer Success Engineer.
- Problem-solving and troubleshooting skills.
- Strong will to provide customer services according to agreed SLA’s.
- Degree in Programming or scripting language and databases.
Good to have skills -
- Exposure to mutual funds as an investor is preferable.
What’s in it for you?
- Opportunity to work on a unique developer first platform for the Indian wealth management industry.
- Opportunity to work with a highly respected & appreciated fintech company.
- Opportunity to solve deep domain and technology problems, at scale.
- Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
- Grow exponentially, by working in small and transparent teams.
- Who says you can’t make friends at work, we do!
JD OF WEB METHOD DEVELOPER
Experience as a Web Methods Developer with both MFT and JDBC adapter
experience
- Experience in Web Methods Integration 9.x, 10.x/above.
- AS2 transmission with partners.
- Working experience in webMethods designer, Integration Server, Web Services
(REST, SOAP), pub-sub model, JMS, SAP adapter, SFDC adapter, AS400 adapter,
Web Methods Test Suit and MQ Adapters.
- Hands-on building BPM and TN integrations. Must have built process models in
deployed them till production.
- Hands-on CAF. Must have built custom pages on CAF and deployed then till
production.
- Knowledge of Scrum methodology.
- Basic Fundamental understanding, logical reasoning, problem-solving approach.
- Excellent communication.
- Good Problem Solving approach
Primary Skills :
- Experience as a Web methods Developer with both MFT and JDBC adapter
experience
- RESTful service development
- In-depth ESB knowledge
- Experience in SAP adapters
MongoDBPython
Data AnalyticsJob Description
About Merito
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey will more than 2 decades of experience in recruitment, training, and coaching.
About Client
Our client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.
Our client empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.
We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.
We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, this might be the right place for you!
Requirements
Job Description – Principal Architect
We are looking for a Principal Architect to lead our tech team as a leader (without necessarily being a manager). If you are hands-on (do not shy away from active coding when required) and are motivated by the joy of creating scalable products that drive industry leadership, please read on.
- You should have 8+ years of quality experience in building scalable digital products/platforms with some experience in big data analytics and engineering.
- Extensive experience in Linux stack and cloud technologies, and Python ecosystem.
- It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
- Do you enjoy going deep into that part of the 'full stack' that you are not an expert of?
Here is a bit about our values and beliefs
Our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again.
What we look for in our people
- We look for people who are initiative driven, and not interruption driven. The ones who challenge the status quo with humility and candor, but not arrogance.
- We believe startup managers and leaders are great individual contributors too, and that there is no place for context free leadership.
- We believe that the curiosity and persistence to learn new skills and nuances, and to apply the smartness in different contexts matter more than just academic knowledge.
Benefits
- Fixed Salary + ESOP
- Insurance for family
- Company meals
- Company events
PHP
Laravel
CodeIgniterRoles & Responsibilities:
- Build a high-quality web application from scratch.
- Responsive and adaptive web page implementation.
- Identify and communicate best practices for back-end engineering.
- Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness.
- Implement automated testing platforms and unit tests.
- Prepare and maintain all applications utilizing standard development tools.
- Keep abreast of new trends and best practices in web development.
- Learn new Software/frameworks/ languages/ technology with ease.
- Must be able to apply innovative thinking at work.
Desired Skills:
- Good working knowledge of PHP-based MVC framework Laravel.
- Good knowledge of PHP, HTML, CSS & Javascript and understanding of Database concepts & working knowledge of MySQL.
- A clear understanding of RESTful API development standards.
- Excellent problem-solving skills.
- Software testing (PHPUnit, PHPSpec)
- Ensuring that micro services are used wherever it makes sense.
- Mentoring team and finding the right balance towards process and documentation.
- Working on interesting technical challenges in a product centric and open-source driven environment.
- Helping set a very high bar on code quality.
- Taking ownership of product features from conception to implementation, testing deployment and support.
- Working on open source as much as possible, and blogging about cool things that he/ she learnt and built.
- Helping define who we become as a company.
- Getting stock options in line with Silicon Valley standards.
What you need to have:
- Any engineering graduate
- 4 to 10 years of experience in building app architecture
- The role requires a good knowledge of Algorithmic Design and Architecture, Data structures, OOPS Concepts, serverless architectures and complex problem solving skills.
- Knowledge of Full stack CTO
- Must have worked as backend lead
- Ownership - A lot of freedom on when and where you work from - just get stuff done.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon