Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup

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- Qualifications and SkillsProven experience in technical recruiting with a strong background in the IT industry.
- Ability to effectively source candidates using various channels, including online and offline platforms.
- Strong expertise in talent sourcing (Mandatory skill).
- Proficiency in screening and evaluating candidates' skills, experience, and qualifications (Mandatory skill).
- Excellent knowledge of Applicant Tracking Systems (ATS) and their management (Mandatory skill).
- Strong communication and interpersonal skills to maintain professional relationships with candidates and colleagues.
- A keen understanding of industry market trends and the competitive landscape for IT talent.
- Capable of working independently and collaboratively in a fast-paced environment with a focus on achieving recruitment targets.
- Roles and ResponsibilitiesIdentify and source potential candidates using a variety of online and offline recruiting channels.
- Screen resumes and applications to shortlist suitable candidates for further evaluation.
- Conduct preliminary interviews to assess candidates' qualifications and fit for specific roles.
- Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies.
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As a Digital Marketing Manager at Brainstorm Force, you’ll be responsible for planning, leading, and optimizing multi-channel marketing initiatives that directly impact our growth.
You will own key marketing channels, manage end-to-end campaigns, and guide a small team of cross-functional collaborators to improve performance.
Why You’ll Love Working With Us
- Remote work
- Flexible working hours
- Competitive pay
- Paid time off
- Allowances for setting up workspace
- Excellent work-life balance
- Career growth opportunities
Your role bridges hands-on execution (experiments, funnels, campaigns) with channel ownership and performance leadership - driving traffic, conversions, and retention.
Key Responsibilities:
Marketing Strategy & Campaigns:
- Own and execute data-driven marketing campaigns across SEO, paid ads, content, affiliates, and email.
- Align channel strategies with business and product-level goals.
- Plan and coordinate product launches, cross-sell/upsell campaigns, and retargeting flows.
- Lead end-to-end execution - from idea, creative briefs, and collaboration with stakeholders to delivery and reporting.
Channel & Funnel Management:
- Take ownership of channels like SEO, email, paid, content, or affiliates and ensure measurable performance improvements.
- Build and optimize funnels for awareness → nurture → conversion → retention.
- Test and iterate creatives, landing pages, CTAs, and email sequences for higher engagement and conversions.
Performance Tracking & Optimization:
- Monitor campaign performance using GA4, Looker Studio, Hotjar, and SEO tools.
- Report ROI metrics such as CAC, ROAS, CTR, conversion rates, and revenue impact.
- Run A/B or multivariate experiments to validate growth hypotheses and scale what works.
Content & Partnerships:
- Collaborate with content, design, and creator/affiliate partners to produce high-converting assets.
- Support and scale affiliate and influencer partnerships with strategic campaigns and content co-creation.
- Ensure content strategies engage the right audience across blogs, social, and partner channels.
Team Leadership & Collaboration:
- Mentor and guide junior marketers (Marketing Associates / Specialists) on execution and outreach best practices.
- Delegate effectively, providing clear briefs and ensuring campaign consistency.
- Partner with product and design teams to align messaging, assets, and user experience.
Required Skills and Qualifications:
- 4-7 years of digital marketing experience, with proven success executing and managing multi-channel campaigns.
- Strong ownership of marketing channels including SEO, email, ads, content, affiliates, or influencers.
- Proficiency in analytics and campaign tools (GA4, Looker Studio, Semrush/Ahrefs, Meta Ads Manager, UTM tracking).
- Excellent writing and copy-editing skills, with the ability to simplify and clarify messaging.
- Strong grasp of conversion funnels, attribution, CAC, LTV, and performance-driven growth methods.
- Comfort in leading campaigns, mentoring juniors, and collaborating with cross-functional teams.
- Strong analytical mindset with the ability to turn data into insights and improvements.
- Strong execution discipline: balancing speed, quality, and persistence.
Good-to-Have Qualities -
- Experience in the WordPress, SaaS, or website builder ecosystem.
- Ability to understand the mindset and workflows of web designers, developers, and creators.
- Past leadership in affiliate/influencer partnerships.
- Comfort with AI tools to accelerate copy, workflows, and research.
KPI's for Success:
- Increased traffic and conversions from owned channels.
- Growth in signups, website traffic and product revenue.
- Improved conversion rates across funnels and campaigns.
- Number and quality of partnerships, affiliates, and creators engaged.
- Execution of successful product launches or large campaigns.
- Improved team velocity and on-time delivery of campaigns.
Looks interesting? Apply now and be part of our awesome team!
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- Coordination with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines
- Manage the launch of new custom units to ensure the success of campaign and revenue goals
- Analyse ad campaign reports and provide recommendations to sales representatives/clients
- Drive the Operations, Implementation & Client servicing unit end to end
- You will be responsible for the post-sales implementation of the car branding on the site
- Coordination with the fleet agency to ensure that the required fleet is available in the requested city.
- Implement business reviews of campaigns and address preset metrics for success
- Onboarding new vendors for fleet, printing and mounting teams.
As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.
Detailed Responsibilities:
- Independently craft compelling narratives with top-tier quality across all media platforms.
- Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
- Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
- Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
- Provide supervision for other writers when needed, sharing knowledge and expertise.
- Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
- Collaborate on developing and maintaining brand voice and messaging consistency.
- Seamlessly integrate written content with design elements for cohesive solutions.
Supervisory Responsibilities:
- Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.
Required Qualifications:
- Proficient in conceptualizing ideas and communicating effectively within a creative team.
- Strong organizational skills, including effective time management.
- Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
- Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
- Ability to thrive under pressure.
- Proficient in presentation development and delivery to senior executives.
- The ability to write impromptu topicals for brands is a plus.
Languages:
Proficiency in English.
Proficiency in other regional languages is a plus.
Experience:
- 2-3 years of hands-on copywriting experience.
- Proven experience in Advertising agencies & brands.
- Essential experience in utilizing various writing tools and platforms.
Education:
- Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.
Preferred Qualifications:
- Proficiency in content creation/ writing tools.
- Showcase your exceptional portfolio demonstrating industry expertise in the advertising world
POSITION SUMMARY:
We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.
EXPERIENCE
7- 9+ Years – Software Engineer III
PRIMARY RESPONSIBILITIES:
-
Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.
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Work closely with the customers and understand the requirements and get it done on timelines.
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Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.
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Work closely with the Team and complete the deliverables on-time
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Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.
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Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.
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Drive automation efforts for the configuration and maintainability of the public/private Cloud.
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Lead product selection for replacement or new technologies
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Address user tickets in a timely manner for the covered services
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Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.
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Migration and consolidations of infrastructure
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Design and implement major service and infrastructure components.
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Research, investigate and define new areas of technology to enhance existing service or new service directions.
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Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.
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Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.
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Ability to take ownership on activities and new initiatives.
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Infra Global Support from India towards product Development teams.
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On-call support on a rotational basis for a global turn-around time-zones
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Vendor Management for all latest hardware and software evaluations keep the system up-to-date.
KNOWLEDGE, SKILLS AND ABILITIES:
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Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.
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Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations
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IaaS- Infrastructure as a service, Metal as service, Platform service
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Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies
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Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)
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DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms
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Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment
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Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.
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Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect
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Networking Skills – Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)
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Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)
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Experience with Red Hat Ceph storage.
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A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies
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SME - subject matter expert for all cutting-edge technologies
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Data center architect professional & Storage Expert level Certified professional experience .
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A solid understanding of high availability systems, redundant networking and multipathing solutions
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Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.
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A Working experience in Object – Block – File storage Technologies
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Experience in Backup Technologies and backup administration.
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Dell/HP/Cisco UCS server’s administration is an additional advantage.
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Ability to quickly learn and adopt new technologies.
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A very very story experience and exposure towards open-source flatforms.
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A working experience on monitoring tools Zabbix, nagios , Datadog etc ..
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A working experience on and BareMetal services and OS administration.
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A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.
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A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)
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A working experience with systems engineering and Linux /Unix administration
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A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL
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A working experience with automation/configuration management using either Puppet, Chef or an equivalent
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A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories
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Experience in Build system process and Code-inspect and delivery methodologies.
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Knowledge on creating Operational Dashboards and execution lane.
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Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services
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SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
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Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.
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Experience in handling On-call Support and hierarchy process.
-
Knowledge on scale-out and scale-in architecture.
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Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.
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Knowledge on Agile and Scrum principles
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Working experience with ServiceNow
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Knowledge sharing, transition experience and self-learning Behavioral.
- Setting up Advertising Campaigns across different platforms such as social media platforms (Facebook, Twitter, LinkedIn, etc.), Google Marketing Stack, DCM, Programmatic platforms like Xandr.
- Troubleshooting campaigns setup on platform
- Talk to partners to setup programmatic deals
- Clearly and regularly communicate progress to the Account Management
- Work with both Advertiser teams to ensure campaign setup is done within deadline
- Work with Creative Tags (esp. DCM and other ad server tags), troubleshooting the creative tags,
- Ability to implement and troubleshoot website pixels.
Qualifications, Skills and Experience:
- 2-3 years of experience in Demand Side Ad Operations
- Strong understanding online advertising and its operational flow
- Strong understanding of basic ad-servicing and its mechanism
- Knowledge of a programmatic platform like Xandr
- Hands-on experience on Microsoft excel
Other Benefits:
|
- Should have 5+ hardcore experience in Android Mobile App development
- Proficient in Kotlin, Android SDK with Location tracking, Route map, Google Map/ Voice API Integration, Regional language support etc.
- Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
- Familiarity with RESTful APIs and integration and code versioning tools such as Git.
- Problem solver with good analytical skills.
- Passion to work in dynamic, start-up environment.
- Compensation best in the industry
Role Description
Responsible for developing web applications as per the product requirements with a pre-approved design across multiple platforms using programming tools for Web development and Mobile application development. Work collaboratively with ML scientists, engineers, product managers, and Business SMEs in seeking details on the requirements, writing up technical specifications, proposing the tools and methods for the solution, developing the application after necessary approvals, unit testing the solution, providing testing support, and troubleshooting support for testers, participating in deployment plan, deployment and post-deployment support. Application development will involve wrapping the deep learning algorithms to provide a smart and engaging user experience.
General Requirements
- Should be familiar and have a working knowledge of different databases like MySQL, MongoDB, web servers (e.g. Apache)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Fluent with multi-tier systems, client-server concepts.
- Experience in debugging application programs, troubleshooting techniques, root cause analysis of problems.
- Must possess the good understanding and proven techniques incorporating Data Security concepts in application development.
- Knowledge and experience with applications running on on-premises data centers and on Cloud services.
- Experience working in a Project Team and exposure to test-driven development, different project methodologies such as Agile.
- Very good communication skills with collaborative, positive, can-do, user-centered attitude in a team environment.
- Innovative thinking capabilities, ability to multitask, maintain attention to detail in pressure and time sensitive situations.
- Demonstrated ability to interpret requirements and deliver reliable, scalable, tested solutions.
- Fluent in English, reading, writing, speaking and listening.
Key Requirements
- BS / B. Tech / BE degree in Computer Science or equivalent.
- Minimum 3 years of experience in building on web technologies and frameworks (JavaScript / TypeScript / HTML / CSS / AngularJS / Electron / ReactJS) database (MySQL or MongoDB ) and backend Technologies (Python, NodeJS, Java etc)
- Experience developing desktop and mobile application
Games2win World :
Games2win is a leading global mobile games publisher. Our games have over 400 million downloads and are played by over 15 million monthly active players. We take pride in building our own Intellectual Property (IP) and using the strength of our consumer love to market our games! That’s why most of our downloads are generated without advertising support or paid installations.
A few of our global hit titles are Driving Academy, Decisions, International Fashion Stylist, and many more.
To learn more about us, visit https://games2winmedia.com/company-profile/" target="_blank">https://games2winmedia.com/company-profile/
Role: Video Producer – Games
Reporting to: Growth Manager
Job Profile:
The video producer will be responsible for Research, Ideation, Scripting & Execution of videos for the promotion and marketing of our Games. S/He will need to study the market of Top Games (mostly in the USA) in the App Stores and understand the type of videos that are popular, these include videos of the games to be added to App Store listings (descriptive videos of the game) and also UA (User acquisition) campaign videos.
The video producer will be involved in Creative/Analytical discussions with ASO (App Store Optimisation) and UA teams, to come up with video ideas that have higher conversion rates.
Responsibilities
- Creating and maintaining a database of video creatives that top competitor apps are running on the Google Play Store and iTunes listings.
- Creating and maintaining a separate database of video creatives that top competitors are running for the UA campaigns on Facebook, Google and other platforms.
- Understand conversion metrics for store listings and for user acquisition campaigns, and use insights to device better videos to get better conversions.
- Plan, produce and generate video creatives for our games on a weekly basis.This will include writing the story board and mood board (narrative) of the video before executing with the help of our video editors.
- Studying market trends and iterating quickly with moving trends.
- Be the owner for all the videos produced for Gameswin.
- Coordinate with the ASO, UA and Art teams and meet deadlines for video requirements.
Who could you be? Background and Experience
- Analytical ability and Data driven deliverables.
- A good knowledge of mobile games.
- A good knowledge of store policies for iTunes and Google Play Store.
- Motivated individual who thrives on constant innovation and improvement
- Understanding end-to-end production cycle for video production.
- 4+ years of experience in video production.











