Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
About Fampay
Similar jobs
Strong customer service skills and the ability to handle difficult situations with tact and professionalism.
Meeting with active dealers, new customers conveying the right information with effective speech and personality.
Promoting our companies' packages and ideas
Providing Information and Assistance
Male or Female .
Language required - Marathi, Hindi, English
Qualification - 12th pass or any degree holder.
Office time: Day shift
Hirings are going on
Connect on below or visit to office
- Language required - Marathi, Hindi, English.
Sal - Up to 20,000 thousand for only experience candidates
Incentives - monthly up to 30,000 or On Deals ( Unlimited)
For fresher we are hiring as intern ( Sal windows are changes for intern)
Parag
JAYMAHESH AUTO MALL INDIA LIMITED
Kedar Empire, 4th Floor, Office no.15,
Erandwane, Karve Road, Pune-411038
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹20,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
Compliance Officer the Senior/ Compliance Manager, Auditing, Monitoring and Investigations is responsible for the compliance monitoring and auditing activities in APAC. This position will also team with Chief Compliance Officer and APAC Compliance Officer to assist with compliance and ethics-related investigations within the APAC region.
PRINCIPAL RESPONSIBILITIES: · Create, manage, and oversee the annual APAC Compliance Program monitoring plan in coordination with local and regional commercial, CMA, legal, regulatory, and compliance personnel.
- Collect, maintain, and analyze data related to compliance trends identified through the execution of the annual compliance auditing and monitoring plan.
- Assist the APAC Compliance Officer in the execution of Corrective Action Plans (CAPs) and Prevention Plans (PPs), put in place based on trends identified in compiled compliance data.
- Report on an ad hoc periodic basis to the APAC Ethics and Compliance Commitee on the compliance monitoring and auditing systems, cases and trends.
- Assist the Compliance Officer with periodically measuring the effectiveness of the Client APAC Anticorruption compliance program and to develop as well as implement appropriate recommendations.
- Conducting auditing and monitoring activities, including transactional testing, Congresses/Tradeshows, Product Training and Education events and “ride along” monitoring in the field in support of the Local/Regional Compliance Officers.
- Assist with compliance and ethics related investigations, inspections and audits. Follow up on compliance and ethics related investigations to ensure timely implementation of recommendations.
- Coordinate and complete report activities to the APAC Compliance Officer on a periodic basis regarding compliance monitoring, auditing, tracking, and reporting obligations.
- Perform other duties as assigned or required to help ensure an effective Client Anticorruption Compliance Program in the APAC region.
- EDUCATION / EXPERIENCE REQUIREMENTS:
- A Bachelor’s degree is required, with a degree in Healthcare, Business, Accounting, Finance or related field being a plus.
- At least five to seven years of industry experience, preferably with a multinational organization similar to Client. Familiarity with laws and regulations associated with the above risks and related controls is required
If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.
Think you’ve got it in you? Let’s check the requirements:
- Excellent verbal and written communication skills (They always say communication is key, don’t they?)
- Time management (Time is always of the essence at iThink)
- Organisational skills
- Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!)
And that’s it!
What duties does the job involve?
During your time as a Business Analyst on our ITL team, you will be:
- Enjoying your time with us
This we can assure you of, but apart from it, you will be required to:
- Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
- Developing workflow charts for system changes
- Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
- Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
- Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!)
- Require Knowledge of the Balsamiq Tool.
- Should have a basic understanding of Figma.
Motion Designer :
Opportunity
Create creative interactions for our app products and their marketing channels. As a Motion Designer, you are detail-oriented and understand how form influences function, can weave motion into interaction design, and simplify complexity. It’s your job to apply your passion for animation to simplify complex interactions and solve challenging design problems.
What you will do
- Design and create enticing motion graphics for video deliverables (corporate videos, explainer videos, websites, marketing demos, etc.)
- Prepare storyboard for motion graphic project
- Assist in selecting audio, video, colours, animation, etc for graphic design
- Edit raw video footage and add effects/elements to enhance motion graphics
- Research and analyse best design techniques and solutions to create motion graphics
- Maintain up-to-date knowledge about the latest graphic design techniques
- Ensure compliance with company guidelines and design standards
Technical Expertise
- Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined output in a short time
- Self-learning, able to learn new tools quickly and work in a fast evolving environment
- Proficient in Adobe Illustrator, After effects, Premiere and Animate
- BS/MS in Motion Design/ Visual Design/ Graphic Design is a plus
- Proficient with 3D graphics and animations is a plus
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Performing research on current benchmark trends and audience preferences
- Designing and implementing social media strategy to align with business goals
- Coordinating with key stakeholders to stay aligned with the brand's requirements in various aspects
- Heading Social Media efforts to achieve the brand's marketing goals while maintaining the brand's identity
- Setting specific objectives and reporting on ROI
- Generating, editing, publishing and sharing engaging content daily on our official handles
- Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
- Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
- Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures)
- Suggesting and implementing new features to develop brand awareness, like promotions and competitions
- Staying up-to-date with current technologies and trends in social media, design tools and applications
- Strategizing ways to increase followers and interactions
- Planning various activities and contests to enhance brand visibility and community engagement
- Devising plans to enhance community engagement
- Optimising influencer activity
Desired Candidate Profile
What you need to have:- Experience in managing Social Media in the current profile
- Ability to create Social media calendar
- Ability to coordinate with the Creative team or vendor for visual content
- Ability to search on relevant & trending hash tags
- Ability to manage Facebook, Instagram, LinkedIn, Twitter, YouTube
- Hands on experience in content management
- Excellent copywriting skills
- Ability to deliver creative content (text, image and video)
- Knowledge of online marketing channels
- Excellent communication skills
- Analytical and multitasking skills
- Java 8, Spring Boot, Java Microservices
- REST API’s
- Angular 11, HTML5, CSS3, Bootstrap
- SQL DB
- Azure/AWS
- Kafka
Project Manager
Who we are?
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.
What we believe?
- Best practices are overrated
- Implementing best practices can only make one n .
- Honesty and Transparency
- We believe in naked truth. We do what we tell and tell what we do.
- Client Partnership
- Client - Vendor relationship: No. We partner with clients instead.
- And our sales team comprises 100% of our clients.
How we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.
- Humble: Happy people don’t carry ego around. We listen to understand; not to respond.
- Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.
- Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.
- Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.
- Innovative: Innovate or Die. We love to challenge the status quo.
- Experimental: We encourage curiosity & making mistakes.
- Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
- Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud?’
Do you cloud?
- Expertise driving infrastructure engineering projects & transform initiatives from deep-tech startups to 42,000U (1,000 42U racks) loaded enterprises.
- Have you tandem-jumped at least 50 times taking along a trusted business having on-prem workloads to safe-land onto a public cloud with a soft touchdown?
- Do you understand the innards of Apache web servers on Linux and Sharepoint Server Farms alike?
- Do you speak CloudFormation? Terraform? Do you speak JSON?
- Do you love automating everything possible leveraging Python / Powershell / Bash?
- Are you a voracious reader fascinated by the latest & greatest innovations on public cloud?
Introduction
We welcome *really unconventional* creative thinkers who can work in an agile, flexible environment. We are a flat organization with unlimited growth opportunities, and small team sizes – wherein flexibility is a must, mistakes are encouraged, creativity is rewarded, and excitement is required.
- This is an entrepreneurial project management position that challenges the client status quo by helping them re-imagine the art of what is possible using consulting mindset and business strategy skills.
- This position requires fanatic iterative improvement ability - ability to coordinate with Sales - Presales - Delivery - MS and get project delivery done.
- This position is for hard-core-geek-turned--engineer-turned-Tech enthusiast -turned-Project Manager.
What we are NOT looking for: Buzzword Bozos (BB) or Certification Chasers (CC).
What we seek is an AA (Awesome Attitude to Learn, Improve & Coach).
Not just a BB or CC? Quick self-discovery test:
When was the last time you thought about how GAN (Generative Adversarial Networks) can help auto-create new building designs for an architect or new jewellery designs for a designer OR passionately convinced a friend that Google Video Intelligence API or AWS Rekognition can now auto-video-screen an applicant with 90+% confidence level almost automating 75+% efforts of a recruiter, OR leverage Google Vision API to do e-KYC? If this is what you constantly get blamed for & your friends have made a strip for you on xkcd, you are probably the right-fit for what we are looking for.
Your bucket of Undertaking :
This position will be responsible to consult with the clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.
- Be the first one to experiment on new age cloud offerings, help define the best practise as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
- Continually augment skills and learn new tech as the technology and client needs evolve
- Use your experience in Google cloud platform, AWS or Microsoft Azure to build hybrid-cloud solutions for customers.
- Provide leadership to project teams, and facilitates the definition of project deliverables around core Cloud based technology and methods.
- Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
- Participate in technical reviews of requirements, designs, code and other artifacts
- Identify and keep abreast of new technical concepts in google cloud platform
Education, Experience, etc.
- Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
- To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
- 3 - 5 years of experience with at least 1 - 2 years of hands-on experience in delivering Cloud Consulting(AWS/GCP/Azure) projects in a global enterprise environment.
- Good analytical, communication, problem solving, and learning skills.
- Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.
A quick self-discovery test below:
- How you treat yourself & others?
- You listen more than you speak. When you do speak, people feel the need to listen.
- You have ‘one’ life - no work life or personal life. You are the same at both places.
- You are generally happy and passionate about life. When shit does happen you know how to tell your heart ‘All is well’.
- You are compassionate to yourself, you love your work, your company, your country, and are generally a person people like to be around.
- How you work & live?
- You make difficult & complex decisions in an environment filled with lack of well defined constraints and uncertainty.
- You are able to admit to your team that you were shit scared while making those decisions.
- You are able to juggle conflicting priorities and remain composed as the client keeps on changing requirements. :)
- You are genuinely passionate about developing great software, learning a lot, helping others learn and having loads of fun while doing so.
- What you love?
- You love things. You are passionate. You care for your self, family, country and Big Bang Theory (and this is a must!).
- You love to organize, index, and improve things around you - Yes you are Sheldon’ish’ at times and ‘Leonard’ish’ the other times.
- You are passionate about improving processes and you truly feel satisfied by making things better.
- You love Google. And AWS. And Terraform. And CI - CD pipelines. And linux.
Who are we?
Storeking is an organization that has dedicated itself to transforming rural retail business through technology and playing a vital role in shaping the business eco system since 2012
Where are we?
Storeking Campus is located in the serene out skirts of Bangalore on Mysore road (about 3 KMs from NICE road) where the air is still fresh; we are amidst a lot of greenery, noise free ambience with friendly work hours. Facility to reach our campus is easy with a Shuttle service at a subsidized cost from Metro stations to Campus.
What do we do?
We are an organization that had pioneered in digitizing Rural India using Cutting edge Technology to cater Rural Consumers
If you are passionate about rural India and want to contribute meaningfully to the growth of Rural India, join us to in our growth story
What is your role?
Based in Bengaluru, this position is responsible for driving the StoreKing’s vision of disrupting distribution in Bharat. This is an exciting opportunity to be a part of Digital Economy of Bharat. This role is ideal for candidates who enjoy multi-dimensional/entrepreneurial role involves Concept Sales (Physical & Financial), Marketing, Channel Management, Business Development and Strategic Planning.
Duties & Responsibilities -
- Client Relations: Ability to speak directly with customers/consumers & establish, Maintain, Retain and Grow professional relationship with clients and to draw a map to bring customers in Bharat to adopt digitization.
- Set & Monitor Goals: Create Monthly/Quarterly sales forecast & customer acquisition plans to be self-driven to achieve the same.
- Territory: Will be representative/accountable (Also work alongside the existing team to ensure seamless process to achieve goals) of assigned territory to improve revenue/customer base and maintain professional relationships.
- Assess Practices to create Improvement: Responsible for periodic assessment of the existing practices and contribute positively towards the improvement to achieve set goals of individual as well as for the organization.
- Training & Up-Skilling: Willing to undergo training as directed by organization and upskill oneself be various means available online and during work.
- Communication & Reporting: Ability to interact with customers of all levels and translating this into the actual requirements and report back to organization to achieve set goals.
KPIs -
Candidate’s KPIs measured in the following parameters,
- Customer Acquisition.
- Customer Retention – Low iteration ratio.
- Revenue generated – from new & existing customers.
What are we looking for in you?
eligibility Criteria -
- Candidates should have an MBA degree – Preferably in Sales/Marketing streams.
- Candidates should possess the basic knowledge of MS Office (Excel, Word & PowerPoint) & G-Suite & willing to learn online CRM, S&M tools.
- Candidate with multiple speaking/writing languages are preferred (South Indian).
- Candidates with excellent communication skills which suit the described profile are preferred.
- Strong knowledge of fundamentals of Management, reporting is a must
Candidates who are Aggressive, Go – Getter Attitude & Business Acumen, Analytical thinking & Problem Solving Ability are preferred
Roles & Responsibilities -
This position is a hands-on Python / SQL software developer role, candidate needs to have exposure to electronic trading business, proficient in python and experience building systems for data processing. The candidate will join the front office development team
- Build and maintain infrastructure for data retrieval, processing and storage
- Build strong working relationships with international teams
- Be willing and able to adapt to changes in priorities
- Ability to learn and apply new technologies to deliver added business value
- Maintain a strong focus on quality
Skill Sets & Prerequisites -
- Proficient in Python / SQL
- Good understanding of data base management systems
- Experience developing and maintaining systems that handle large amounts of data
- Understanding of Electronic Trading Systems
- Attention to detail and code quality
- Excellent problem solving and analytical skills in a high-pressure environment
- Strong communication skills and an ability to convey ideas and concepts with clarity