Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
Shubham Vishwakarma
Full Stack Developer - Averlon
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🚀 Hiring: Data Governance Lead (Remote | Contract Position) 🚀
We are looking for an experienced Data Governance Lead to drive enterprise-wide data governance initiatives, establish governance frameworks, and ensure effective data management practices across complex business environments.
📍 Location: Remote
📄 Employment Type: Contract
⏳ Experience: 8+ Years (6+ Years Relevant Experience)
⚡ Availability: Immediate
Key Responsibilities:
✅ Design and implement end-to-end Data Governance operating models
✅ Develop data classification frameworks and lifecycle management standards
✅ Define data ownership, stewardship, governance forums, and RACI structures
✅ Conduct data control assessments, risk evaluations, and compliance reviews
✅ Build and maintain data risk registers and remediation plans
✅ Collaborate with business, IT, compliance, and executive stakeholders
✅ Lead governance workshops and present recommendations to leadership
Required Skills:
🔹 Data Governance
🔹 Data Management
🔹 Data Lifecycle Management
🔹 Data Classification & Privacy Frameworks
🔹 Risk & Control Assessments
🔹 DAMA-DMBOK, DCAM, or similar governance frameworks
🔹 Vendor & Third-Party Data Governance
Good to Have:
✨ AI Governance Exposure
✨ Experience in regulated industries (Government, Transport, Utilities, Rail, etc.)
✨ Familiarity with ServiceNow, Acorn LMS, or similar enterprise platforms
If you have a strong background in data governance, compliance, risk management, and enterprise data strategy, we'd love to hear from you.
PHP
Docker*Must speak fluent english*
Video Pre-Screen Interview Required... After submitting please also visit here to apply & start the initial video interview:
Job description
We believe cloud based technology has changed how we work. Our commercial lending SaaS platform empowers our client base of brokers and lenders to create a seamless borrower experience, manage a network of brokers, & scale their entire lending organization in the cloud powered by LendingWise
Company Description
Do you want to work for a company powering the digital lending transformation across numerous lending verticals? We work to make a lending platform that is robust, customizable, & turnkey for numerous business purpose lending products like residential/commercial real estate lending, business funding, SBA, Equipment, MCA and more. The lending suite of products includes a CRM, LOS, Marketplace, and Servicing capabilities, ALL-IN-ONE platform. It’s the holy grail for every private lender/commercial lender/bank/Credit Union or broker of any size. We launched in early 2018 and have seen explosive growth nationwide.
Position Summary
LendingWise is looking for a Full Stack Developer/Architect who has the ability to define, develop and manage the existing architecture strategy for the LendingWise platform & its inter-connected products related to CRM, LOS, Servicing & Marketplace of lenders. You will be responsible for introducing new applications, services, and technologies into the LendingWise technical landscape and you will take responsibility for the initiatives you designed. You will need expert level knowledge of a variety of business domains including, but not limited to, CRM, Loan Origination, Loan Servicing, Payment integration, & API connectivity for various integrations for mortgage vendors (Plaid, Corelogic, DocMagic, Docusign, etc… & CRMs like hubspot, salesforce, etc… You need to manage input from our product owner/manager & CEO and assume overall responsibility for the execution of multiple, large-scale, mission critical initiatives. You will be accountable to a variety of primary business stakeholders for the quality and success of programs assigned to you. An acute sense of attention to detail is necessary. This role requires working with teams within and outside the USA. Flexibility in working hours will be required.
Key Responsibilities
Help plan, architect, & review various phases, features, bugs, & enhancements of the CRM, Loan Origination, & Loan Servicing platform & API connectivity hub
Introduce new tools and fresh insights to assist with development goals
Work on new features, enhancements, bugs & refactor code to MVC structure within the LendingWise platform
Requirements
Deep knowledge of Core PHP & other PHP frameworks, including strong experience with MVC patterns
JavaScript, HTML, Bootstrap
MySQL & Stored Procedures
Excellent skills in object-oriented programming and MVC design patterns
Comfortable working with SSH command line & GitHub version control, & PHP Storm
Solid knowledge of RESTful API endpoints
Multi-tenant CRM, ERP, Real Estate, Loan or FinTech Experience required
Compensation:
Competitive Salary & Bonuses
2 weeks paid time off annually
Flexible work schedule
Job Type: Full-time
Location:
Remote
Javascript
AngularJS (1.x)
React.js
Angular (2+)Position Responsibilities
•Design, develop and test responsive and modular web applications providing optimal user experience on desktop and mobile devices
•Coordinate with other developers and teams in a fast-paced, collaborative development environment
•Research, build and coordinate the conversion and/or integration of new features
•Troubleshoot and analyse root cause for pre-prod or production problems and resolve issues
•Address problems with systems integration and compatibility
•Demonstrate impact of design on scalability, performance, and reliability
•Follow established coding and software tools standards in adherence to established security and quality control standards for software development
•Provide technical guidance to junior team members
Requirements and Qualifications
- Bachelor’s degree in Computer Science or related field
- 8+ years of experience as frontend engineer building large and cross platform applications
- SME level experience in Angular and/or React
- Excellent experience in Graphql, WebRTC, WebSockets and REST, PWA, Service Workers
- Excellent understanding of DOM, component rendering and client side performance issues
- Deep knowledge of Webpack like various bundling/build mechanisms and optimising builds
Good-to-have Qualifications
- Experience with building maps, reporting and analytics solutions
- Solid understanding of creating cross platform mobile application and publishing on various channels
- Experience with Native Android, Swift, or reactive Interfaces using RxJS
- Experience with Cloud Technologies
PHP
Laravel
CodeIgniterBlaze - Madurai is looking for a highly skilled PHP Web Developer with the below skill set:
- Good understanding of core PHP
- Experience in any one MVC framework (Yii, Laravel or Codeigniter)
- Code customization skills in WordPress or Magento.
- Hands-on experience in GIT
- Ability to consume and create API.
- Some exposure to frontend JS and CSS to identify and fix layout/cosmetic issues.
- Familiarity with SQL/NoSQL databases.
- Ability to write complex SQL queries.
- Experience with Shopify / Wix is a plus.
Experience Required: 1 - 3 Years
Job Location: Madurai
Job Type: Full-time
NodeJS (Node.js)
Express• Overall 4+ years of experience
• 2 year development experience in NodeJs(v4 and above)
• Knowledge in Unit testing frameworks like Mocha
• Experience in working with any NodeJs web framework(Express or Hapi)
• Development experience using any persistent store (NoSql or Relational) Formal Deliverables
• Design and development of new and enhance existing applications using Node.JS
• Collaborate with internal and external team members to ensure projects get delivered as planned
• Develop Backend services using HapiJs
• Develop background workers based on cron or rabbitmq messages
• Support existing and new features via bug fixes, prod support or monitoring scripts
• Unit testing for all the developed modules
NextJs (Next.js)
HTML/CSSJavascriptNodeJS (Node.js)- Design and develop a comprehensive website using Next.js, integrating both client-side and server-side architecture.
- Build reusable code and libraries for future use, ensuring the technical feasibility of UI/UX designs.
- Optimize applications for maximum speed and scalability across a vast array of web-capable devices and browsers.
- Collaborate with team members, including designers and project managers, to translate business and user requirements into technical solutions.
- Implement robust security and data protection measures.
- Stay up-to-date with emerging technologies and industry trends to incorporate into operations and practices.
- Conduct testing to identify bugs and technical issues before and after deploying.
- Document development processes, code changes, and other technical information for reference and reporting.
PythonJavascriptNodeJS (Node.js)
MongoDBExpressAngularJS (1.x)Requirements
- Previous working experience as a MEAN Stack Developer for 1+ years
- BSc degree in Computer Science or similar relevant field
- In-depth knowledge of NodeJS, ExpressJS or Restify
- Experience implementing applications using Angular 1 or React
- Experience creating front end applications using HTML5, Angular, LESS/SASS
- Hands-on experience with JavaScript Development on both client and server-side
- Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
- Knowledge of the following will be considered as an advantage:
- Consumer Web Development Experience for High-Traffic, Public Facing web applications
- Experience with cloud technologies also a plus
- Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
- Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
Benefits of working with Ebizz Family:
- 5 working days
- Paid Overtime
- Team Exposure
- PF and ESIC benefits
- Growth in a short time
- Co-operative Teammates
- Friendly Environment
New app research and add to the Shopify store
Existing app management and updates
New features development (if the development timeline is small enough to accommodate. For major projects we will scope separately)
Marketing support by changing content and setting for apps
Data hygiene management - Add, update, delete data
Custom development on Shopify Plus store.
SEO updates
Create an engaging and knowledgeable online Shopify store to increase sales and revenue
Be an expert in all aspects of the ECommerce platform
Proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections )
A knowledge of SCSS
Good to have experience in WordPress, Magento, and BigCommerce
Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality.
Test and debug websites regularly to improve performance
Increase conversion rates by optimizing the website
Must have good coding standards.
Sound knowledge of concepts and the latest trends
Ability to work independently and multi-task in a fast-paced environment
Requirements:
Minimum 1 to 3 years of experience
Good communication
Willingness to learn new technology
Analytical skills
Highly organized and detail-oriented.
Confident, self-motivated, and work well in team environments
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon