Customer Support executive

Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. 

PickYourTrail is a technology-driven travel company building personalized, end-to-end travel experiences. Our platform powers dynamic itinerary creation, real-time pricing, booking orchestration, and post-booking workflows at scale. We operate in a high-throughput, real-time environment where backend systems are critical to business success.

What are we looking for in you?

You are enthusiastic about developing highly scalable, foolproof, end-to-end quality software. You have worked on api integrations, have a good understanding of api docs, SOAP, REST, rate limiter and caching. You are very passionate about data structures and algorithms. You are flexible in working with multidisciplinary teams and you push your teammates to their limits & ensure that the work is done. You consider AI as your friend and use them in all facets to augment your work, as your pair programmer, code reviewer and design philosopher. If you feel we are talking about you, contact us asap.

Who will you work with?

Being a part of a small team of backend engineers, you get to solve a wide range of problems in the travel space. Be it feature discussion, solution design, development, dev testing, deployment, enhancement or maintenance, you get to experience everything.

What's in it for you?

• Opportunity to contribute and solve interesting problems in the travel space.
• Solve for scalability, availability and performance along with functional integrations.
• Freedom to explore solutions rather than getting tied down by rigid standards.
• Work with some of the best techies in the industry
• An environment where Attitude is higher than Skill and performance scores over politics
• Take the product to the next level that has an impact on the end customer

What you'll bring to the team?

• Good understanding of data structures and algorithms
• Good experience in System & Solution design.
• Working knowledge of Java, Web Services, SOAP, REST and Spring Boot.
• Experience working with coding assistants like co-pilot, Claude desktop etc.
• Knowledge of GIT version control
• Good knowledge of any database (MongoDB, PostgreSQL, MySQL, Oracle)
• Knowledge of Unit testing is a must
• Fair debugging skills

About Wokelo:

Wokelo is an LLM agentic platform for investment research and decision making. We automate complex research and analysis tasks traditionally performed by humans. Our platform is leveraged by leading Private Equity firms, Investment Banks, Corporate Strategy teams, Venture Capitalists, and Fortune 500 companies.

With our proprietary agentic technology and state-of-the-art large language models (LLMs), we deliver rich insights and high-fidelity analysis in minutes—transforming how financial decisions are made.

Headquartered in Seattle, we are a global team backed by renowned venture funds and industry leaders. As we rapidly expand across multiple segments, we are looking for passionate individuals to join us on this journey.

Requirements:

• 0-1 years of experience as a Software Developer.
• Bachelor’s or Master’s degree in Computer Science or related field.
• Proficiency in Python with strong experience in Django Rest Framework.
• Hands-on experience with Django ORM.
• Ability to learn quickly and adapt to new technologies.
• Strong problem-solving and analytical skills.
• Knowledge of NLP, ML models, and related engineering practices (preferred).
• Familiarity with LLMs, RLHF, transformers, embeddings (a plus).
• Prior experience in building or scaling a SaaS platform (a plus).
• Strong attention to detail with experience integrating testing into development workflows.

Key Responsibilities:

• Develop, test, and maintain scalable backend services and APIs using Python (Django Rest Framework).
• Work with Django ORM to build efficient database-driven applications.
• Collaborate with cross-functional teams to design and implement features that enhance the Wokelo platform.
• Contribute to NLP engineering and ML model development to power GenAI solutions (preferred but not mandatory).
• Ensure testing and code quality are embedded into the development process.
• Research and adopt emerging technologies, providing innovative solutions to complex problems.
• Support the transition of prototypes into production-ready features on our SaaS platform.
• Perform adhoc tasks as and when required/assigned by manager.

Why Join Us?

• Opportunity to work on a first-of-its-kind Generative AI SaaS platform.
• A steep learning curve in a fast-paced, high-growth startup environment.
• Exposure to cutting-edge technologies in NLP, ML models, LLM Ops, and DevOps.
• Collaborative culture with global talent and visionary leadership.
• Full health coverage, flexible time-off, and remote work culture.

We are seeking an Inside Sales Manager to lead and grow our sales team. The role involves managing SDRs, driving lead generation, building client relationships, and achieving revenue targets. Should have done IT enterprise sale and revenue in USA & Middle east

Are you passionate about crafting exceptional user experiences through cutting-edge Android applications? Thinkogic is seeking a talented Android App Developer to join our dynamic team and lead the charge in developing innovative mobile solutions that resonate with users worldwide.

About Thinkogic:

Thinkogic is a leading digital solutions provider, specializing in mobile app development, web development, blockchain solutions, IoT development, and cloud services. We are committed to pushing the boundaries of technology and delivering impactful solutions that drive our clients' success.

Role Overview:

As an Android App Developer at Thinkogic, you will play a pivotal role in designing, developing, and maintaining high-quality Android applications. You will collaborate closely with our design and development teams to translate concepts into engaging, user-friendly interfaces that exceed client expectations.

Responsibilities:

• Develop and implement innovative Android applications that meet project specifications and user requirements.
• Collaborate with cross-functional teams to define app features, functionality, and user interface design.
• Conduct thorough testing and debugging to ensure optimal app performance across various devices and Android versions.
• Stay updated with the latest Android trends, technologies, and best practices to enhance app quality and user experience.
• Participate in code reviews, knowledge-sharing sessions, and continuous learning initiatives within the team.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• Proven experience in Android app development, with a strong portfolio showcasing your projects.
• Proficiency in Java/Kotlin programming languages and Android SDK.
• Familiarity with RESTful APIs, JSON, and third-party libraries/frameworks.
• Solid understanding of mobile UI/UX principles and best practices.
• Strong problem-solving skills, attention to detail, and ability to work in a collaborative environment.
• Experience with version control systems (e.g., Git) and agile development methodologies is a plus.

Why Join Thinkogic:

• Opportunity to work on cutting-edge projects and contribute to innovative solutions.
• A collaborative and supportive work environment that encourages creativity and professional growth.
• Competitive salary, performance bonuses, and comprehensive benefits package.
• Access to continuous learning and skill development opportunities.
• Be part of a forward-thinking team dedicated to delivering excellence in digital solutions.

If you are ready to take your Android app development skills to the next level and make a meaningful impact in the digital landscape, we invite you to join us at Thinkogic. Apply now and be part of our journey towards excellence in mobile innovation!

Selected intern's day-to-day responsibilities include:

1. Work with the on-site Social Media Manager to create and implement campaigns
2. Develop content calendars on a weekly and monthly basis for company brands
3. Monitor analytics with social media team to identify viable ideas
4. Create engaging blog and social media content
5. Assist in the general distribution of press releases and media alerts
6. Provide support to our marketing team at live and online events

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

Responsibilities:

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

Requirements:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• From good product based background.
• Knowledge of FIGMA is must.