Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup

About Fampay
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Connect with the team
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- Hands on experience in Spark, Scala & Hive
- Hands on experience in ADF – Azure Data Factory
- Hands on experience in Big Data & Hadoop ECO Systems
- Exposure to Azure Service categories like PaaS components and IaaS subscriptions
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Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
Job Responsibilities:
- Gain a clear understanding of customers' businesses and requirements;
- Plan execution methodology and identify fulfillment plan to address the requirements;
- Full lifecycle application development
- Designing, coding and debugging applications.
- Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
- Support, maintain and document software functionality
- Programming analytical skill with highly logical and analytical approach
- Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
- Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
- Maintain quality service by establishing and enforcing organization standards.
- Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
- Timely reporting to provide visibility of performance to goal.
- Be data driven and flexible to changes with a natural passion for problem solving.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Key Skills required:
- 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
- A self-starter with the ability to work independently and as part of a team.
- Ability to work well in a results oriented environment with firm deadlines;
- Ability to perform multiple tasks effectively while being results-driven and patient
- Able to work both independently and as part of a team
- High degree of attention to detail and trustworthiness
- Strong analytical skills
- Capable of making timely, independent decisions
- Excellent oral, written and interpersonal communications skill
- Ability to think outside the box and generate and implement new ideas.
- Natural interest in team building and leadership with coaching/training skills.
- Excellent organizational skills
Must have good drafting and communication skills.
Aware of social media platforms. Content writing skills, can think out of the box.
Duration- 3 months
Location- Bhubaneswar.
Qualification- Any Graduate

- Gather benchmark data about jobs, compensation and benefits
- Map out salary ranges for our open positions
- Calculate retention, turnover and internal mobility rates
- Report on key recruiting metrics like time to fill and hiring costs
- Assist hiring managers in designing hiring and training plans
- Forecast costs by department and help create budgets
- Analyze employees’ answers to internal surveys (like job satisfaction surveys)
- Assess results from our employee performance reviews
- Identify top reasons why candidates and employees choose to work with our company and recommend areas of improvement for our HR procedures
Requirements and skills
- Work experience as an HR Analyst or similar role
- Experience using Human Resources Management Systems
- Excellent analytical skills
- Ability to create detailed spreadsheets, charts and presentations
- Good research abilities
- Familiarity with HR operations including hiring, payroll and employee benefits
- BSc in Human Resources, Business Administration or relevant field

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integration with both platforms.
• Diagnose and fix bugs and performance bottlenecks that feels native.
• Reach out to the open source community to encourage and get help to implement the things.
• Maintain code and write automates tests to ensure the product is of high quality.
• Transition existing React web apps to React Native.
Skills:
React Native
Redux
Javascript
ES6
Dear Candidate
Greetings from App Ideas Infotech Pvt Ltd
App Ideas Infotech Pvt Ltd looking for a SEO Executive. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.
Min. Experience:- 0.6 to 1 Year
Job Location: A’bad (Nikol)
Bond:- 1 Year
Salary :- 10k to 20k (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.
Job Description:
- Should have over all knowledge of Website optimization / performance, On-Page optimization, Off-page optimization, PPC, Social Media Optimization, Search Engine Marketing and Web Analytics.
- Experience with link building process, keyword generation, internet marketing and Search Engine optimization techniques (preferably google) and competitive analysis is must.
- Should be able to handle Google optimization,Yahoo, Bing, Reciprocal Linking Management, Directory Submissions, Planning and Implementing Internet Marketing Strategies with Social media optimization.
- Should be strong in technical and analytical skills with a proven track record for SEO with latest Market Trends.
- Good knowledge of HTML and CSS skill, proficient with Wordtracker, Google Adwords keyword tool and other SEO tools. Working knowledge on DMOZ editors, Zeal editors
Benefits
- Only 5 days working
- Flexible job timing
- Company Provide necessary training
- Great Career enhancement opportuity
- Excellent learning opportunities
- Paid Leaves, festival leaves
- Month End Party, Birthday Parties, Tours, and other cultural events.
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Trusha Kachhadiya
HR Executive
App Ideas Infotech Pvt Ltd
Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com

- Strong knowledge of PHP web frameworks such as Laravel, CI,
- Understanding the fully synchronous behaviour of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript,
- Knowledge of object oriented PHP programming
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes

Job Description -
We are looking to hire an experienced Magento Developer to build and maintain eCommerce websites for our clients.
Role Responsibilities:
●▪Meeting with the design team to discuss the needs of the company
●▪Building and configuring Magento 2x eCommerce websites
●▪Coding of the Magento templates
●▪Developing Magento modules in PHP using best practices
●▪Designing themes and interfaces
●▪Setting performance tasks and goals
●▪Troubleshooting integration issues
●▪Updating website features and security patches
Requirements
Technical & Professional Requirements:
●▪Bachelor’s degree in Computer Science or related field
●▪Experienced in Magento (eCommerce CMS) 1-3 years (Familiar with Zend Framework)
●▪Experience with Magento modules and has customized the same
●▪Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL
●▪Experience with complete eCommerce lifecycle development
●▪Understanding of modern UI/UX trends
●▪Should be capable of integrating open source scripts and tools
●▪Experience with software development tools like Jira,git,selenium
Strong attention to detail
●▪Ability to project-manage and work to strict deadlines
●▪Ability to work in a team environment
Service Line/Domain: Information Technology.
Benefits
- Good rate of pay . Developers have a higher starting wage bracket all around the world.
- The skills are transferable . The skills you acquire will never be out of use.
- Work anywhere . As a developer you aren’t limited to a particular region or country as 1’s and 0’s are understood everywhere.
- Comfortable Working Environment . Wherever you go, you’ll have an air conditioned office, fast internet and a powerful laptop. What more does a man need?
- Constant learning curve . You will only get better with passing time as you will be in sync with the technological changes.
- You can be as creative as you want . Each day you create something from nothing. The only thing that limits you will be your imagination.
- Maternity/paternity leave. Pursue career goals while growing your family.
- Professional development. Get opportunities for professional development, to master new skills and to grow into other roles.

