Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup

About Fampay
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Responsibilities
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Deliver full-cycle Tableau development projects, from business needs assessment and data discovery, through solution design, to delivery to client.
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Enable our clients and ourselves to answer questions and develop data-driven insights through Tableau.
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Provide technical leadership and support across all aspects of Tableau development and use, from data specification development, through DataMart development, to supporting end-user dashboards and reports.
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Administrate Tableau Server by creating sites, add/remove users, and provide the appropriate level access for users.
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Strategize and ideate the solution design. Develop UI mock-ups, storyboards, flow diagrams, conceptual diagrams, wireframes, visual mockups, and interactive prototypes.
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Develop best practices guidelines for Tableau data processing and visualization. Use these best practices to quickly deliver functionality across the client base and internal users.
Qualifications
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Degree in a highly-relevant analytical or technical field, such as statistics, data science, or business analytics.
· 5+ years as a Tableau developer and administrator.
· Extensive experience with large data sets, statistical analyses, and visualization as well as hands-on experience on tools (SQL, Tableau, Power BI).
· Ability to quickly learn and take responsibility to deliver.



- 4- 10 years of experience in Java Developer
- Programming experience in Java Spring Boot, Springboot
- Strong understanding of Data Structures and Algorithms
- API-Driven Development - Solid experience in RESTful , and Microservices development
- Experience in working with one of the concurrency frameworks like Mono,
- Experience working in ORM frameworks like Entity, Hibernate, Dapper
- Strong relational database experience in either Oracle, MS SQL, or Postgres
- Knowledge on frontend technologies such as JavaScript, HTML, CSS, and modern JavaScript frameworks (React, Angular, etc.).
- Analyze highly complex business requirements;
- generate technical specifications to design or redesign complex software components and applications;
- Acts as an expert technical resource for modeling, simulation and analysis efforts;
- Adapt to change quickly and adjust work accordingly in a positive manner;
- Be flexible and thrive in an evolving environment;
- Individual contributor to build the application for e-commerce platform;
- Assures quality, security and compliance requirements are met for supported areas;
- Working in cloud data stores to include S3, DynamoDB and/or Amazon RDS;
- Perform test automation in a test-driven development environment;
- Implement DevOps concepts, tools and continuous delivery pipelines - Bamboo, Jenkins, Maven, Bitbucket, Jira, etc;
- Implement instrumentation to gather business-specific metrics around consumer usage patterns;

Dare2Compete is looking for MEAN or LAMP Stack Developers. Developer responsibilities include building our application from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.
Responsibilities of the Candidate:
- Write well-designed, testable, efficient code by using the best software development practices
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Be responsible for maintaining, expanding, and scaling our products
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
- End-to-end management and coding of all our products and services
- To make products modular, flexible, scalable and robust
Our Tech Stack:
- AngularJS 10
- React
- PHP Laravel
- Mongo DB
- Express.js
- NodeJS
- MYSQL 8
- NoSQL DB
- Linux OS
- Apache
- Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
- The whole ecosystem of AWS
- And many more…
Required Experience, Skills, and Qualifications:
- Must have at least 1 year of experience to a maximum of 10 years of experience in the technologies that we work with
- Proven working experience in programming – Full Stack
- Top-notch programming and analytical skills
- Must know and have experience in AngularJS 2 onwards
- A solid understanding of how web applications work including security, session management, and best development practices
- Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
- Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
- B.Tech in Computer Science or a related field or equivalent
Salary: As per industry benchmarks. This won’t be a restriction for the right candidate.

Our client works as a marketing platform for news publications that helps businesses engage their readers using push notifications. They help their clients to engage their users with relevant conversations across channels through products such as web push notifications, mobile app notifications and messenger notifications. Their main focus is on editors and audience managers to help them with relevant features to drive audience loyalty.
Headquartered in Bellevue, Washington, our client was founded in 2016 by an IIT, Bombay graduate. With regards to recognition, they have won NASSCOM Emerge 50 Awards 2020.
As an Associate Founder's Staff, you will be responsible for working closely with the Founders and Senior Leadership on cross-functional projects and help strategize and set the direction of the company. You will be picking up special projects and would be pivotal in streamlining operations, and executing strategic initiatives.
What you will do:
- Working with senior leadership to oversee and participate in business planning & OKRs
- Institutionalizing organizational structure and contributing to shaping strategies across cross functional teams
- Coordinating with business and technology functions to facilitate deployment of strategic and tactical initiatives
- Identifying gaps and roadblocks that functions are struggling with and troubleshoot them
- Owning the communication objectives, and coordinating between various team members
- Conducting data analysis, deducing insights, and building quality reports
- Maintaining and flashing updates on business health
- Conducting competitor analysis
Desired Candidate Profile
- B.E/B.Tech
- PG in Management from top tier institutes
- 0-2 years of pre-MBA experience in data analysis or technology field
- High organizational and communication skills, both written and verbal
- Excellent problem-solving and analysis skills
- Ability to contribute positively to team culture and morale
- Proficiency in Microsoft Office/ GSuite Tools
- A can-do attitude, and willingness to take initiative
http://salesforce.com/" target="_blank">Salesforce.com Admin (ADM201 and ADM211) certified
Sales Cloud, Service Cloud and Developer certifications preferred
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of http://salesforce.com/" target="_blank">Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Experience with nonprofit processes preferred
Previous experience working in a SCRUM or agile environment preferred
Work with clients and end users to gather, understand, and define business requirements.
Work within an agile environment to develop and document user stories and business process flows.
Work collaboratively with internal and client teams to design solutions and complete user stories.
Working within Salesforce and other AppExchange solutions to complete user stories.
Write and work with clients on complete user acceptance testing stories
Job Description Leading International BPO hiring CCE for International Website Selling Process.
Job Profile:
- To generate clients and convince them to purchase website and also to make collection from clients.
- Develop and Maintain proper interaction and reputation with the clients
- Understand the business needs of the Clients
- Convince them to invest on new Projects with the Company
- Outbound process (Website selling)
- B2B Process
- Unlimited incentives opportunity.
Requirement:
Fluency in english communication is mandatory.
Fresher with good communication in english are required.
Candidates with experience in website selling campaign are preferred.
Open to work in full time Night shift.
Fixed Salary structure, salary negotiable for experienced candidates.
Monthly Sales Incentives.
Shift Timing: Night Shift (8:00 pm - 5:00 am)
5 Days working.SATURDAY & SUNDAY Fixed OFF
FRESHERS are welcome
Responsibilities
- Manual Testing + Test Automation
- Manual testing (Functional), Database testing
- Exposure in Selenium, Javascript, etc
- Exposure in Agile and DevOps
- Excellent communication skills
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- BS/MS degree in Computer Science, Engineering or a related subject
- Knowledge about API/Service Testing would be important

