Customer Support executive

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery

Manager, you will be responsible for monitoring and guiding the execution of all work that is

delivered by the agency. You will provide excellent client service, applying the agency’s best

resources and effectively managing people across departments to ensure that programs are

flawlessly executed on time and on budget.

RESPONSIBILITIES:

● Manage the execution of multi-channel marketing and advertising communications

programs that can include email, direct mail, digital, web, event, collateral, and other

marketing communications

● Write creative briefs/work orders for projects and run project/creative kick-off meetings

● Manage creative development of multiple projects with many versions

● Assist with strategy development

● Assist in creating presentations, POVs, test planning, etc.

● Develop strong, trusting relationships with internal teams and clients

● Ensure flawless execution of projects

● Coordinate with the print producer or project manager to develop schedules. Partner with

print producer/project manager during the production phase of a project

● Manage the project schedules to ensure completion on time. Surface any unresolved

timing or resource issues with the Partner agency

● Develop rapport and partnering relationships with key clients. Build the relationship by

demonstrating a genuine sense of responsibility for the success of the business

● Manages project estimates to ensure projects stay on budget. Assist Partner agency

with accruals or budget reporting as needed

● Involved in project-level strategy planning/development

● Develop a deeper understanding of the client’s business and the automotive

environment by actively learning about business, products, and competitive environment.

Based on knowledge of business and industry, bring forward and identify new initiatives

and opportunities

● Writes presentations, POVs, test plans, and recommendations for projects

● Presents creative ideas to clients

● Understand fast past nature of business and positively respond to last-minute client

requests

● Sufficient presence to be respected by clients and internally

Required Skills

● University degree (ideally in marketing/business studies)

● Ideally 1-2 years of experience in an agency environment in a client service role

● Proficient in Word, PowerPoint, and Excel

● Ability to work under pressure, meet deadlines across multiple projects and display

strong organizational skills

● Ability to transfer knowledge from project-to-project

● Well organized

● Shows initiative and desire to learn

● Handles assigned work requests in an efficient, timely manner

● Has strong client relationship experience

● Can successfully complete projects without assistance

● Understanding of KPIs and analytics

● Highly developed interpersonal and communication skills

● Use sound and logical judgment

● Displays strong problem-solving skills

● Strong client service orientation

● Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our

client's businesses and provide creative solutions to help brands grow meaningful relationships

Manage The ProjectPowerPointAdvertising CommunicationsMarketing CommunicationsClient ServiceExcelTest PlanningTest PlansChannel MarketingDevelop Schedules

Full Stack Engineer

We are seeking a talented Full Stack Engineer to join our dynamic team. As a Full Stack Engineer, you will play a crucial role in developing and maintaining our systems. You will work in a collaborative environment and have the opportunity to contribute to both backend and frontend development, driving features from concept to launch.

Responsibilities:

• Participate in all phases of the software development lifecycle, from ideation and prototyping to deployment and iteration.
• Focus on backend development while also contributing to web or mobile frontend projects as needed.
• Collaborate effectively with a small team, working closely with other engineers, product managers, and designers.
• Take ownership of major features or releases, working with the team to ensure successful delivery and launch.
• Utilize qualitative and quantitative feedback to iterate on features and releases, driving continuous improvement of our services.
• Design, develop, and maintain scalable and reliable distributed systems.
• Contribute to DevOps processes, including deployment and monitoring.
• Utilize AWS services to build and manage cloud infrastructure.

Requirements:

• 3+ years of experience with Go or related systems languages.
• Proven experience with distributed systems and DevOps.
• Proficiency with Amazon Web Services (AWS).
• Ability to work effectively in a small, collaborative team environment.
• Experience taking ownership of major features or releases and driving them to completion.
• Passion for iterating on features and releases based on user feedback.
• Strong problem-solving skills and attention to detail.
• Ability to transition from whiteboard ideas to prototypes, internal usage, and customer beta quickly.

Preferred Qualifications:

• Experience with frontend technologies (e.g., React, Angular, Vue.js, mobile frameworks).
• Knowledge of database systems and data modeling.
• Familiarity with CI/CD pipelines.

We are excited to hear from passionate engineers who thrive in a fast-paced, collaborative environment and are eager to make a significant impact. If you meet these qualifications and are ready to contribute to our team's success, please apply.

At Kitchen Spurs, we help restaurants grow by combining data, design, and operational intelligence. We’re hiring a Catalog Lead to take full ownership of how menus are structured, priced, and presented on delivery platforms like Swiggy and Zomato—while managing execution through POS systems or first-party menu tools.

This is a critical, cross-functional role that directly impacts discoverability, conversions, and revenue for our restaurant partners. As a team lead, you will also be responsible for mentoring, training, and overseeing a team of catalog executives, ensuring accuracy, speed, and consistency in execution at scale.

Role Overview

You will be responsible for crafting and managing the digital menu experience across platforms. While the menu is presented to customers via Swiggy and Zomato, it's often managed through external POS systems (like Petpooja or DotPe) or the platforms' own menu dashboards. This role requires strong attention to detail, platform fluency, and a deep understanding of how to drive performance through better catalog design.

Key Responsibilities

• Take full ownership of how restaurant partners' menus appear on Swiggy and Zomato
• Navigate POS systems and aggregator dashboards to implement structured, conversion-optimized menus
• Work closely with internal teams and restaurant partners to translate business goals into catalog strategy
• Benchmark competitors and guide pricing, add-on logic, modifiers, images, and naming conventions
• Document processes and develop SOPs to support execution at scale
• Train and manage a team of catalog executives to maintain quality and turnaround times
• Ensure menus are not only accurate, but also positioned to maximize AOV, frequency, and discoverability
• Use a combination of culinary knowledge and performance data to refine catalog strategies.

What We’re Looking For

• 2 to 5 years experience working with e-commerce catalogs
• Comfort with online tools (either first party or via middleware like UrbanPiper, DotPe, Petpooja)
• Strong understanding of menu performance drivers - from pricing and categorization to imagery and modifiers.
• A process-oriented mindset with the ability to define playbooks and troubleshoot at scale.
• Excellent communication and client-facing skills with a consultative approach.
• Hands-on problem solver with ownership mentality and first-principles thinking.
• Ability to collaborate across teams (e.g., Account Managers, Developers)
• Experience using ChatGPT or similar AI tools to plan smarter and execution at scale, eg, menu descriptions, cross sell suggestios (e.g., descriptions, tags), or assist with operational documentation and efficiency

Good to Have

• Proficiency with Google Sheets (QUERY, VLOOKUP, ARRAYFORMULA, etc.)
• Background in food delivery, restaurant tech, or menu merchandising
• Experience managing catalogs across multiple brands
• Visual judgment in selecting and refining food images for platform use
• Proven ability to lead and mentor a team.

• Understanding of maintenance of existing systems (Virtual machines), Linux stack
• Experience running, operating and maintainence of Kubernetes pods
• Strong Scripting skills
• Experience in AWS
• Knowledge of configuring/optimizing open source tools like Kafka, etc.
• Strong automation maintenance - ability to identify opportunities to speed up build and deploy process with strong validation and automation
• Optimizing and standardizing monitoring, alerting.
• Experience in Google cloud platform
• Experience/ Knowledge  in Python will be an added advantage
• Experience on Monitoring Tools like Jenkins, Kubernetes ,Terraform  etc

This is an excellent opportunity to lead the award winning payment solution team.

Finzly is looking for a Java Lead with 10+ years of experience. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a leading and hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate. A great opportunity to be a part of a growing Fin-tech Product based company and to build up a career in the core banking/payments domain

Skills: Java*.*, Angular, Spring Boot, Spring Batch 

Job Location:Pune/Chennai

*Immediate joiners preferred

What Finzly offers?

• An exciting opportunity to be a part of a growing Fin-tech Product based company.
• An opportunity to learn , be a part of a vibrant team and build up a career in the core banking/payments domain.
• Competitive compensation.
• A result oriented and agile company culture, with a flat hierarchy and zero politics.

What you'll do?

• Responsible for the design and implementation of features for new products and enhancements to existing products.
• Understand, apply and create high-level architectural design and patterns
• Actively guide and challenge intermediate and junior developers
• Writing high quality robust code to meet the desired specification.
• Work seamlessly with the local development and QA team and with other members of our global team.
• Ability to work in a fast-paced Agile environment delivering great quality product..
• 100% Remote working during COVID Pandemic.

What you have to bring ?

• A Bachelors or Masters degree in subjects such as computer science or an equivalent qualification
• Experience in building microservice based applications
• A “can do” attitude with zeal to deliver the best quality product.
• Take ownership and shape the future of our product with your ideas.
• Extensive hands on experience in Core Java, J2EE, Multi-threading, Web Applications.
• Extensive knowledge of Spring Boot and Spring Framework.
• Experience with Messaging Middleware like Kafka, RabbitMQ, IBM MQ
• Experience with Angular and building responsive web applications is a plus.
• Excellent verbal and written communication skills.
• Ability to work in an international multi-site environment in conjunction with remote teams.

About the team:

At Finzly you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, and passionate and above all fun. We require skill in developing modern micro service web applications and restful APIs on Amazon's AWS cloud platform. The role will be part of a team of offshore engineers to create innovative solutions for our banking customers. This is a hand on software engineering role for those who enjoy working on latest technologies, and are always eager to learn and innovate.

Finzly is on a mission to free banks from their core and core-vendor limitations by creating an App store ecosystem which empowers banks to instantly and easily try new products and services. Therefore, enabling them to make smarter technology decisions while going-to-market at fin-tech speed.

Finzly recently won an award “Best enterprise payment solution”

We are looking for someone who is enthusiastic about client servicing, is adept at team management and can lead projects. 

The Client Success Executive will be responsible for directly communicating

with the client and be responsible for understanding the client's brief and

coordinating work between different teams. 

• Plan for pitches to new/existing clients
• Build a strategy for the team so everyone has work and responsibilities
• Distribute work amongst team members

• Meet and liaise with clients to discuss and identify their promotional requirements
• Liaise with, and act as the link between, the client and the team by maintaining

regular contact with both

• Ensure that communication flows effectively
• Negotiate with clients and agency staff about the details of campaigns
• Handle budgets, manage campaign costs and invoice clients
• Monitor the effectiveness of campaigns
• Arrange and attend meetings

• Make pitches, along with the team, with the aim of securing new business for the

company

• Write client reports
• Present creative work to clients for approval or modification
• Work with the team to devise a campaign that meets the client's brief and budget
• Present the campaign ideas and budget to the client
• Work with the key stakeholders for formulation of marketing strategies
• Train new joinees and ensure smooth workflow

• Stay abreast with the latest brand campaigns
• Stay up to date with all relevant things in the marketing, advertising and media space

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git