Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup

About Fampay
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Principal Software Architect
Work Location: India-Remote
Position Responsibilities:
• Design, build, and maintain scalable, reliable SaaS solutions using modern technologies in collaboration with designers, product managers, and other teams.
• Write high-quality, clean, maintainable code and participate in code reviews.
• Contribute to architectural decisions and system design, aligning with the product roadmap and business objectives.
• Lead and mentor a small team of developers, fostering their growth, ensuring high productivity, and maintaining code quality.
• Champion best practices in software development, including Agile methodologies, TDD, CI/CD, and code reviews.
• Collaborate effectively with distributed teams and stakeholders to deliver high-performance software on time and within budget.
• Stay current with emerging front-end and back-end technologies, evaluating their potential application to our products.
• Participate in technical debt reduction and system optimization initiatives.
• Contribute to the development of internal tools and frameworks to improve team efficiency.
• Assist in troubleshooting production issues and implement robust monitoring and logging practices.
Qualifications:
• 10+ years of experience as a full-stack developer, with a strong focus on backend development using Java.
• Proven experience (3+ years) leading and mentoring development teams.
• Proficient in building container-based microservices; knowledge of Helidon is a plus.
• Skilled in front-end development with JavaScript, TypeScript, CSS3, HTML5
• Experience with cloud platforms (e.g., OCI, AWS, Azure) and cloud-native development practices.
• Expertise in designing and building RESTful APIs.
• Strong experience with RDBMS such as Oracle or PostgreSQL and working with ORMs like Hibernate.
• Deep understanding of and experience using industry best practices, including TDD, CI/CD, and Agile methodologies.
• Experience with developing enterprise business software and understanding of business processes.
• Knowledge of security best practices and experience implementing secure coding practices.
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience with version control systems (preferably Git) and branching strategies.
• Superb written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and ability to work independently as well as collaboratively.


Job Title: C# WPF Developer
Location: Bangalore (Bellandur HP Office)
Experience: 4+ years
Job Description: We are seeking a skilled C# WPF Developer to join our team at the Bellandur HP Office in Bangalore. The ideal candidate will have over 4 years of experience in developing applications using C# and WPF. You will be responsible for designing, developing, and maintaining high-quality software solutions.
Key Responsibilities:
- Design and develop WPF applications using C#.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Maintain and improve the performance of existing software.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automation.
Required Skills:
- Strong proficiency in C# and WPF.
- Experience with MVVM architecture.
- Familiarity with XAML and data binding.
- Knowledge of .NET framework.
- Experience with version control systems like Git.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
Preferred Skills:
- Experience with third-party libraries and APIs.
- Familiarity with Agile development methodologies.
- Knowledge of software development best practices.
Education:
- Bachelor's degree in Computer Science, Engineering, or a related field.
Benefits:
- Competitive salary package.
- Health insurance.
- Flexible working hours.
- Opportunities for professional growth and development.
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Tech stack : React JS, JS, Node JS, HTML 5, CSS3
Candidates serving notice period & immediately available can apply, should join within 7 days Urgent requirement
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Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure
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1. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
2. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Who we are. Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes. About Asentech LLC JOB DESCRIPTION FOR THE POSITION OF CLIENT ENGAGEMENT MANAGER
3. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
4. Seeks opportunities to upsell products and services to existing accounts.
5. Nurtures working relationships with clients throughout the project cycle.
6. Tracks client’s processes and provides prompt assistance when needed.
7. Designs and executes solutions tailored to client needs.
8. Leads and handles complex accounts.
9. Ensures compliance with company policies and follows ethical standards.
10. Manages client expectations and ensures delivery of client request

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.
We are looking for someone who is creative , analytical and a thinker to join our Business Intelligence team as a Senior Tableau Developer in Hyderabad, India
Responsibilities
- Proficient in all Tableau platforms including desktop, server and web-based including Tableau Prep
- Design, build, maintain & deploy complex reports in Tableau.
- Identify, analyze, and interpret trends or patterns in complex data sets using standard statistical tools and techniques.
- Consult with and advise senior management and multiple clients on strategies to improve reporting techniques through automation and the creation of dashboards.
- Generate monthly reporting and ad-hoc analysis to support leadership decision-making.
- Gather and document requirements from cross-functional teams and projects, and align on visualization expectations.
- Build best practices of integrating financial and operational data for a variety of data sources; including: MS Excel, SQL, internal forecasting and planning tools.
- Create dynamic dashboards using parameters, filters, calculated fields and applying level of details functionality.
Minimum Qualifications
- 5+ years’ experience in data analytics.
- Systems: Proficient with Tableau, MS Excel, Anaplan, SQL (Oracle, Hive, MySQL) and other analytical applications.
- Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Business and/or equivalent specialized education and experience in Data Science, Statistics, Data Analysis or related field
Knowledge, Skills and Abilities
- Expertise in designing and presenting data using best practices in data visualization.
- Ability to present to variety of internal and external stakeholders.
- Strong written and verbal communication skills.
- Knowledge of best practices and experience optimizing Tableau for performance by optimizing queries, extracts and logic.
- Experience performing administration tasks in Tableau Server in a production environment.
- Experience with connecting and blending multiple data sources.
- Strong analytical and critical thinking skills.


We are looking for a strong Java Developer with experience in fintech domain enterprise-grade world class data aggregation, reconciliation, and reporting product. This is an opportunity to discover a large range of business cases as well as design, develop and implement solutions that results solving complex problems. As a Java Sr developer you will design and develop technology-based business solutions that caters to current and future Product requirements.
Must have:
• 4-8 years of relevant experience in designing & developing and architecting systems/software for large business environments (Java, J2EE).
• Strong design and coding skills in Enterprise Java, Hibernate, Spring, Spring Boot, REST web services, JMS (ActiveMQ), XML, JSON.
• Must have good experience in Unix/Oracle/SQL.
• Experience in any communication framework (MQ) is an added advantage.
• Experience in Agile Development, Scrum, and Iterative approaches
• Participate in requirement gathering JAD sessions and support documentation
• Work with Product Management to resolve or raise queries and get query resolution on areas which are unclear, ambiguous and which need more information
• Develop high quality code as per standards, tiered coding, business layer coding, interface development and service development as needed
• Ability to solve complex software system issues.
Experience in One of below will be added advantage-
• Activiti BPM
• DROOLS Rules Engine
• Integrations with authentication protocols and Frameworks oAuth/ SAML/ LDAP/ Kerberos
• Experience with multiple integration technologies / frameworks.
EZOPS offers clients an integrated data management platform to resolve data quality, automation, and reporting challenges across the data lifecycle. The platform empowers users to transform data, setup and configure reconciliation rules, gain insights into root cause of breaks using machine learning algorithms, seamlessly setup rules via a UI for automated break remediation using BOTS and to create reports and dashboards with low I.T involvement. EZOPS has 5 global offices (San Francisco, NYC, NJ, Dublin, and Noida) and its clients include some of the largest global financial institutions.
Problem troubleshooting & Solving skills
Hands-on Hyper Converged Infrastructure & Virtualization technology Like: VMWare, RHEV And Nutanix.
Experience in Monitoring tools: Nagios, Icinga etc.
Knowledge of Backup Technologies like Commvault Etc.
Hands-on experience on storage Systems i.e. SAN/NAS, Net Backup- Dell EMC
Knowledge of CIS Security benchmarks.
Expert on UNIX, Shell, Bash Scripting.
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.



