Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
Subodh Popalwar
Software Engineer, Memorres
About Fampay
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iOS App Development
Objective C
SwiftWe provides users with the opportunity to invest in gold, government bonds, and other
investment products to grow their savings.
We are constantly looking to improve the investment experience and educate users about
growth opportunities. In each release, we aim to make more useful for our users and
add features to ensure state-of-the-art security & reliability. Our users trust us with their hard-
earned money and we take it very seriously. We consistently strive to deliver top-quality.
You will be working with a team of highly motivated, young & dynamic teams of 25+ engineers &
reporting to the mobile team lead.
Position Responsibilities
• Be honest, reliable & consistent
• Write efficient & clean code
• Have a strong sense of ownership
• Work with cross-functional teams to build, test, and ship products, with a strong zest to
deliver them on time
• Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
• Code reviews and ensuring adherence to software development standards
Position Requirements
• 2-4 years of experience in Native iOS development.
• Strong in data structure and algorithms.
• Strong knowledge of iOS UI design guidelines, design patterns, and best practices.
• Strong knowledge of iOS Framework, different versions of iOS, and how to deal with
different screen sizes.
• Proficient in Swift programming, Cocoa, Xcode, and iOS Apps architecture and
implementation
• Experience with Analytics, offline syncing, deep-linking, Notifications, Autolayout,
Multithreading, etc
• Familiarity with Agile development, Scrums, Continuous integration (CI-CD), and TDD
processes.
• Knowledge of iOS debugging, unit-testing, memory, and performance optimization tools
as well as experience with automated and manual testing platforms
• Experience in shipping applications through App store
• Proficient understanding of code versioning tools, such as Git
• Ability to meet deadlines and work in a time-bound environment
• Good to have passion for investing
Company Offers
• Attractive compensation package - competitive salary, flexible bonus scheme.
• We are always looking for ways to promote and inspire innovation. So, come build your
dream with us.
• Individual career path - management and technical career growth, enhanced by learning
and development program, regular performance assessment, teams of multi-national IT
professionals.
• Healthy work environment - company-sponsored medical program, food, and beverage
program, open communication.
• Friendly policies to support Work-life balance, team building, and celebrations.
We are an equal opportunity employer and value diversity at our company. We do not
discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status.
Company Overview
Empower millennial to achieve financial freedom through a diversified range of simple
investment options
It is our dream to provide access to all financial products and investment options in a
simple and easy way. We believe that people from any background should be able to access the market of financial products.
Supported by robust technology, empowers you to achieve future financial freedom. Our
user-friendly application helps you to make financial investments with a meager budget but with high returns.
Designation - Business Development Associate
Mode - Work from office (On-site)
Experience - 6 months to 4 years
Qualification - Graduation, any degree having an technical edtech exp of selling certification programs
CTC : Between 4 - 7.3 LPA (Including Incentives)
Joining - Immediate Joiners/15 days
Location - HSR Layout
Shift - Day Shift
Interviews will be happening in a walk mode in office premises.
Note : To know more about the interview procedure, and book an appointment, kindly call to this number: (HR - Spoorthi)
Job Description
- Conversion of leads received through various marketing channels.
- Preparing short-term and long-term sales plan towards reaching the assigned goals.
- Proactively identifying cross-selling/up-selling opportunities with the existing customers.
- Identifying references through the existing customer base to increase the sales pipeline.
- Customer Relationship Management.
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022
Java
Python- Strong CS fundamentals in OOD, DS, Algorithms and Problem Solving for a wide variety of problem spaces and technologies
- Expert coder in any modern language such as Java, Golang or Scala.
- Experience in working with Product and Engineering leaders to drive and implement platform and product vision.
- Ability to leverage deep and wide knowledge of technology stack to recommend appropriate architecture and design solutions, and provide technical leadership to a team of rock star Software Engineers.
- Can translate the impact of design choices on non-functional attributes like scalability, performance, availability and security.
- Experience in providing leadership, career guidance, performance management, prioritization and personnel management for minimum team size of 10.
- Experience creating large-scale, multi-tiered, distributed web applications with databases, and designing web services, APIs, data models and schemas, using SQL or NoSQL.
- Experience with Cloud environments, such as AWS.
- Comfortable in Windows and Linux environments.
- Comfortable with different data storage solutions such as Postgres, Oracle, SQL Server, ElasticSearch, SQL, Hadoop, or MongoDB.
- Experience delivering high quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Hudson, Sonar, PMD, Checkstyle, Findbugs, and Fortify etc.)
- Worked in Agile environments previously.
- Good command of development metrics, methodologies and tools.
- Will ensure timely and frequent delivery of high quality software, while adapting technical decisions to the immediate needs of the business.
- Good analytical, problem-solving and troubleshooting skills.
- Can drive adoption of best practices across the Software Engineering Lifecycle, including reviews, source control, build processes, continuous integration and deployment.
Responsibilities
- Develop test scenarios and cases as per the sprint requirements from product owner
- Should prepare the effective test data for the identified cases.
- Should be able to configure the test environment.
- As per the sprint planning, execute test cases and report the bugs.
- The test execution involves at the user interface level, including functional tests, UI tests and workflow tests to identify system and software problems and their causes
- Work with automated test cases using already existing frameworks
- Work in agile Team and actively participate in agile events
- Be an advocate of high quality of the products you work on
Minimum Qualifications
- 3-5 years of in-depth QA Engineering experience in enterprise applications in ERP/ SCM/ CRP domains.
- Bachelor’s degree in engineering or equivalent work experience
- Experience with manual testing, automation testing using Selenium with appropriate frameworks
Python
Django
FlaskLocation – Gurugram (currently work from home)
Job Description –
• Should have worked upon various Python Frameworks Django
• Should have good knowledge of MySql, MongoDB, Hadoop, Big Data, Docker.
• Should have a good understanding of API development in XML and JSON
• Should have worked upon at least one cloud provider such as Google Cloud or AWS
• Should have worked upon Google APIs integration
• Familiarity with SOA (micro-services/message buses/ etc.)
• Should always be ready with new innovative ideas
• Should have the ability to transform the requirements into scalable and smart code
• Responsible for Unit design and coding Responsible for implementing and following standards and guidelines with coding best practices in mind.
• Should be able to work with developers and architects, to ensure bug-free and timely delivery of allocated development tasks.
• Responsible for conducting proper unit testing.
• Should be able to take ownership of a product end-to-end
• Experience working with SAAS, and PAAS would be a plus
Requirements -
• Eligibility BE/ B Tech/ M Tech/ MCA
• Degree in Computer Science or related field
• Critical thinker and problem-solving skills
• Able to contribute individually
• Good time-management skills Great interpersonal
• Education background: BE/ BTech (Computer Sc or Electronics)/ MTech/ MCA with min 70% in their 10th/ 12th/ UG/ PG.
PythonDjangoFlask
MongoDB
NodeJS (Node.js)If you are exploring for opportunities to get a better work exposure & to get a chance to work for scalable products. Kindly go through the job description below & apply if you seem fit for this role.
𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗠𝗮𝗻𝗱𝗮𝘁𝗲𝘀 :
JavaScript, MongoDB, NoSQL, NodeJS/Go/Ruby/Python Data Structure, Algorithms, Product company/ Startup experience.
𝗥𝗼𝗹𝗲𝘀 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
" 𝗬𝗼𝘂'𝗹𝗹 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗼 𝗯𝗲 𝘂𝘀𝗲𝗱 𝗯𝘆 𝗳𝗮𝗿𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗮𝗴𝗿𝗶𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀".
-Be involved and participate in the overall application lifecycle
-Main focus on coding and debugging
-Collaborate with Front-end developers
-Build high-quality reusable code that can be used in the future
-Develop functional and sustainable web applications with clean codes
-Troubleshoot and debug applications
-Conduct UI tests and optimize performance
-Manage cutting-edge technologies to improve applications
-Collaborate with multidisciplinary team of designers, developers and system administrators
-Follow new and emerging technologies
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 2+ years.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Patna / Work from Home
𝗦𝗮𝗹𝗮𝗿𝘆: As per market standards
Amazon Web Services (AWS)Field Sales Representative - AWS Sales Singapore/SEA
Who we are?
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realize the “Next” in the “Now” for our Clients. We specialize in Cloud Data Engineering, AI/Machine Learning and advanced cloud technologies such as Anthos by Google Cloud and AWS Sagemaker just to name a few. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to the cloud.
Your bucket of undertakings
Responsibilities:
1. Execute business development plans to ensure that opportunity creation and pipeline goals are met and exceeded while working against KPIs and metrics.
2. Source, identify, and qualify opportunities within potential customers:
Prospect new opportunities using a combination of phone, email, social media, and direct mail to help build our sales pipeline by connecting with prospective customers, understanding their unique needs, identifying the best way to position Searce Inc and her value propositions, evaluate if there is a good fit, schedule meetings and bring prospects to successful sales closure.
3. Collaborate and nurture strategic engagement with Sales and Marketing for outbound messaging and demand generation programs.
4. Source and be able to organize large contact data sets. Use data to identify key target prospects.
5. Work closely with Amazon Web Services on target account lists and find creative ways to break into competitive accounts. Your relationships with customers are crucial in helping Searce futurify businesses and bringing our product portfolio into companies both big and small around the world.
6. Follow up and track closely to assigned targets while ensuring that integrity and bringing positive business outcomes to the clients are not compromised.
So, what are we hunting for ?
● 8-10 years of technology sales and business development experience, particularly within the AWS ecosystem.
● Experience managing and developing a pipeline of qualified leads and opportunities within software, SaaS, Analytics, BPM or IT products or her related services.
● Understanding or previous experience working within the Public Cloud ecosystem (Amazon Web Services, Google Cloud Platform, etc. - and their related services) is required.
● Consistent record of meeting and exceeding sales targets.
● Highly effective verbal and written communication skills in English.
● True passion for sales and technology.
● Self-starter with tons of energy, passion, humor, and enthusiasm.
● Critical problem-solving skills to handle customer questions and overcome objections.
● A great sense of humor and enjoys having fun with colleagues.
● Passionate, persuasive and able to articulate the value of the Cloud Ecosystem to instill a sense of interest and credibility for Searce and oneself.
● Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
● Strong service attitude and a commitment to quality.
● Highly organized and efficient with strong work ethics
● Confident working with others to inspire a high-quality standard
Education, Experience, etc.
1. Is Education overrated? Yes. We believe so.
a. However there is no way to locate you otherwise. So we might look for a graduate degree in engineering with a sales mindset or you started your business at 12 and sold it post high school. And the latter is better. We will find you faster if you specify the latter in some manner. :)
2. Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through.
3. Strong work ethic, track record of high productivity and sales achievement.
How do we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.
Humble: Happy people don’t carry ego around. We listen to understand; not to respond.
Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.
Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.
Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.
Innovative: Innovate or Die. We love to challenge the status quo.
Experimental: We encourage curiosity & making mistakes.
Responsible: Driven. Self motivated. Self governing teams. We own it.
Python
RubyJava
Javascript
.NETFull Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.
Roles and Responsibilities
- Developing front end website architecture
- Designing user interactions on web pages
- Developing back end website applications
- Creating servers and databases for functionality
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications
- Working alongside graphic designers for web design features
- Seeing through a project from conception to finished product.
- Designing and developing APIs
- Meeting both technical and consumer needs
- Staying abreast of developments in web applications and programming languages.
Technical Experience/skills & Qualifications required:
- Degree in Computer Science
- 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
- Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
- Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
- Development experience for both mobile and desktop.
- Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
- Experience with cloud message APIs and usage of push notifications
- Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
- Experience in developing applications on the cloud platform especially AWS
- Familiarity with database technology such as MySQL, Oracle, and MongoDB
- Understanding and implementation of security and data protection.
- Experience working with JIRA and Gitlab
- Maintain code integrity and organization
- Experience working with graphic designers and converting designs to visual elements.
Other Generic and Behavioural Skills
- Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
- Strong team player and ability to adapt to a dynamic and agile environment
- Design thinking and ability to deliver innovative solutions
- Strong organizational and project management skills
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to details
Why should you apply:
- Great opportunity to be a part of booming Healthcare sector and ride the wave
- Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
- Opportunity to work with young minds using the latest technologies
- Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
- Fantastic opportunity to grow with the company and achieve great heights of success.
Ability to interact with team members and stakeholders from different cultures within and outside India
Angular (2+)Javascript
HTML/CSS1-3 years experience in Javascript Development
Extensive technical experience and development expertise in Javascript
Experience in working with REST API
Experience in any Javascript framework like Angular or React
Possess advanced knowledge of object-oriented design and development(OOA/OOD) and data architectures.
Experience working with and applying Design patterns to solve problems.
Demonstrate strong written and oral communication skills.
Hands on Coder Knowledge of any back end technology is a plus
Knowledge of Mobile Application is a plus (Android, IOS)
Candidate should be able to join in 1 month or less
Benefits
Flexible work timings,
Good team to work with
Follow CutshortSubodh Popalwar
Software Engineer, Memorres