Customer Support executive

Senior Cloud & ML Infrastructure Engineer

Location: Bangalore / Bengaluru, Hyderabad, Pune, Mumbai, Mohali, Panchkula, Delhi

Experience: 6–10+ Years

Night Shift - 9 pm to 6 am

About the Role:

We’re looking for a Senior Cloud & ML Infrastructure Engineer to lead the design,scaling, and optimization of cloud-native machine learning infrastructure. This role is ideal forsomeone passionate about solving complex platform engineering challenges across AWS, witha focus on model orchestration, deployment automation, and production-grade reliability. You’llarchitect ML systems at scale, provide guidance on infrastructure best practices, and work cross-functionally to bridge DevOps, ML, and backend teams.

Key Responsibilities:

● Architect and manage end-to-end ML infrastructure using SageMaker, AWS StepFunctions, Lambda, and ECR

● Design and implement multi-region, highly-available AWS solutions for real-timeinference and batch processing

● Create and manage IaC blueprints for reproducible infrastructure using AWS CDK

● Establish CI/CD practices for ML model packaging, validation, and drift monitoring

● Oversee infrastructure security, including IAM policies, encryption at rest/in-transit, andcompliance standards

● Monitor and optimize compute/storage cost, ensuring efficient resource usage at scale

● Collaborate on data lake and analytics integration

● Serve as a technical mentor and guide AWS adoption patterns across engineeringteams

Required Skills:

● 6+ years designing and deploying cloud infrastructure on AWS at scale

● Proven experience building and maintaining ML pipelines with services like SageMaker,ECS/EKS, or custom Docker pipelines

● Strong knowledge of networking, IAM, VPCs, and security best practices in AWS

● Deep experience with automation frameworks, IaC tools, and CI/CD strategies

● Advanced scripting proficiency in Python, Go, or Bash

● Familiarity with observability stacks (CloudWatch, Prometheus, Grafana)

Nice to Have:

● Background in robotics infrastructure, including AWS IoT Core, Greengrass, or OTA deployments

● Experience designing systems for physical robot fleet telemetry, diagnostics, and control

● Familiarity with multi-stage production environments and robotic software rollout processes

● Competence in frontend hosting for dashboard or API visualization

● Involvement with real-time streaming, MQTT, or edge inference workflows

● Hands-on experience with ROS 2 (Robot Operating System) or similar robotics frameworks, including launch file management, sensor data pipelines, and deployment to embedded Linux devices

JOB PURPOSE   

A Senior Associate Java WCS Technologist is considered as a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table.  

JOB RESPONSIBILITIES   

• Sr. Associate, Technology plays a significant role during the design and implementation of the technological solution for our clients.   
• A Sr. Associate, Technology is involved in ensuring a quality technical design that satisfies the business requirements of the client.   

• A Sr. Associate, Technology is often involved in package evaluations and recommendations, communicating the technological details of the project to the business users and workshops with the clients. Sr. Associate, Technology also participates in gathering business requirements and assessing existing architectures and resources.  
• Sr. Associate, Technology provides leadership to the team by taking responsibility for a specific component or track of the project architecture.  By taking on this level of responsibility, a Sr. Associate, Technology spends more time overseeing the tasks required to implement a solution rather than performing the tasks directly.  This includes planning, estimation, resource management, issue resolution and quality assurance.  A Sr. Associate, Technology is also responsible for coordinating and communicating with the other tracks and disciplines involved in the project.   
• In performing the essential functions of this role, the work is fast-paced, moderately noisy and team-based.  Additionally, frequent overnight travel is required.  
• Prepares the technical design of the more complex technology components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)  
• Participates in and in some cases drives design reviews of other modules and provides insightful comments to improve the design quality and design conformance to standards  

• Assists the architect in articulating the pros and cons of using a certain technology stack/package or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture  
• Implements slice of application (EAR) and proofs of concept (spike solution) to prove any new technologies or integration scenarios in the module  
• For package implementations, aids the Architect of the project to perform the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements  
• Provides innovative solutions to project level technical issues  
• Critiques a design created by another designer and helps identify design and performance improvements  

• Interacts with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one of the modules within the project  
• In some scenarios, collaborates with client developers to design, build, test and deploy the module components and integrate with the rest of the modules  
• Raises and drives to closure with the client any technical design and implementation issues in the module and also in the interfaces and interactions with other modules  
• Estimates the implementation and deployment of the module based on design architecture, testing strategy and overall project plan  
• Assists the architect in coming up with the overall estimates for the project along with any key risks and issues and their mitigation  

• Reports progress and issues to the Manager in a timely manner. In particular, to relay issues that might impact on quality or the ability to deliver to timescales or estimates  
• Works with team on the development of standards, processes and procedures related to application security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery  
• Mentors the team on the best techniques to debug and troubleshoot design and implementation defects and issues  
• Shares point of view on technology stack, package and latest technology and business trends in one or more relevant areas (e.g. eCommerce, Content Management).  
• Documents the technical design using UML, suitable design patterns in the form of technical design narrative, object models, sequence diagrams, collaboration diagrams  

SKILL REQUIREMENTS  

Experience in: J2EE - Application Servers, Java - ORM, Java - Spring Framework, Core  

Java, SQL Development Languages, Java - Web, Presentation Frameworks, Java - Messaging  

Implementation, Java Web Services, Planning/ Execution & Tracking, Scoping and  

Estimating, Data Modeling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Application, Security.  

Ability to abstract detail into larger (repeatable) patterns, familiarity with user centered analysis and evaluation techniques   

Understanding of the project life cycle process to effectively be able to manage a sub- 

Business Knowledge:  Domain experience on Enterprise data warehouse would be a plus.  

Personal Attributes: a. Strong and innovative approach to problem solving and finding solutions b. Excellent communicator (written and verbal, formal and informal) c. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution d. Ability to multi-task under pressure and work independently with minimal supervision. e. Ability to prioritize when under pressure  

EXPERIENCE   

2-8 years  

EDUCATION  

Full Time Bachelor’s / Master’s degree (Science or Engineering preferred)  

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

Job Title: DIGITAL MARKETING FRESHERS

Company: WEB TECH EVOLUTION

Overview: About Us:-Web tech-Evolution is a rapidly growing IT company focused on providing web based development of ideas and software solutions globally. With a team comprising of software professionals having sound domain expertise, the company aims to divulge its knowledge through its competitive invention and dedicated services. Web tech evolution has designed and developed scores of websites over the past 3 years for clients from all over the world. It has also provided friendly customized solutions to problems and conceptions that can arise due to innovation, up gradation or competition.

KEY RESPONSIBILITIES:

• Create digital marketing campaigns.
• Ensure consistency in the brand messaging.
• Work with the sales team to coordinate marketing campaigns.
• Prepare emails and newsletters to send to current customers.
• Launch promotional offers and events to attract new customers.
• Optimize the business website to increase online traffic.
• Follow best practices for social media marketing on different platforms.

QUALIFICATIONS:

Minimum education requirement: Bachelor's Degree of Marketing.[U G/PG]

Communication skills

Knowledge of related field.

OTHER DETAILS:

Salary Range: Stipend

Working Hours: 10:00 am to 7:00 pm [Monday to Saturday]

Roles & responsibilities:-

Exposure to US/International Clients (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

• Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and emails.
• Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, and technology and manage resources, to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills are Preferred.
• Preferred Location Noida.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

• Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.

Key Objectives/Responsibilities of this Role:

• Understand the UI needs, backend design and data design and create the backend code for the same
• Backend development in NodeJs 12 & above, ExpressJs, NestJs, RESTful web services, Docker, MongoDB, Azure AKS or Kubernetes
• Collaboration with other team members (Architect, UI, backend developers, DBA, Data analytics team) to work in coherence
• Working experience into Agile and scrum methodologies
• Manage SDEs and Interns to drive the deliverables

Mandatory Skillset & Tools: NodeJs 12 and above, ExpressJs, NestJs, Writing Unit Tests , Scheduler, Mongo DB, working knowledge in Kubernetes (AKS), GIT version control, Event driven design, Microservices, con-currency, RESTful web-services, Docker

Primary Skill: NodeJs 12 & above ExpressJs, NestJs, Microsoft development platform, Testing & Debugging skills, Postman, CI/CD pipeline, Docker, Docker hub, Writing UNIT tests

Secondary Skill: Load & performance testing, testing REST Web services, Basic shell commands, Linux, Good written, verbal and presentation skills, Soft spoken, Pro-active

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

         Accounts Executive- German 

     Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results     working alongside a seasoned, dedicated group of entrepreneurs?

Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.

Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.

Your Area of Responsibility:

• Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
• Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
• Preparation of VAT returns, tax balance sheets.
• Preparation of financial reports for internal and external stakeholders.

What We’re Looking For:

• You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
• You are very proficient in MS Office and have experience with SAP.
• You have 2-3 years of work experience as an accountant in preparing of financial statements according to     German GAAP and IFRS.
• Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
• You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
• You are outcome-orientated and you show initiative and responsibility.
• You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
• Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
• You enjoy working in a dynamic start-up environment.
• You have a good understanding and knowledge of English.

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options. 

Please note:

• This job is located in Mumbai, India. Candidate must be authorized to legally work in the
• Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume