Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup
Shubham Vishwakarma
Full Stack Developer - Averlon
About Fampay
About
Company social profiles
Similar jobs
Candidate should have a consultative approach not just pre sales call approach.
2. Must be from B2B SAAS, MarTech or SalesTech but product based company only
3. Should be able to prepare pitch decks for the clients
4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role
5. Solid technical foundation with the ability to explain complex concepts clearly
6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively
7. Should have handled RFPs and RFIs
8. Should have managed POCs/Sanboxes
9. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable
Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.
.NET
C#Exp: 4-8yrs
Notice period: Max 30 days
Location: Andheri East
Working Days- 6 Days with Sunday off (2nd Saturday off as well)
Key Responsibilities:
Design, develop, and maintain WinForms applications.
Knowledge of .NET languages including C#, & Winforms is Mandatory.
Collaborate with cross-functional teams to define, design, and implement new
features.
Write clean, scalable, and efficient code using C# and ASP.NET.
Develop and maintain SQL Server databases, including writing complex
queries and stored procedures.
Troubleshoot, debug, and optimize existing applications.
Participate in code reviews and contribute to team knowledge sharing.
Ensure application security, performance, and reliability.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related
field.
Minimum of 3 years of experience in .NET development.
Designation: - Sr. Engg - Application & Engineering
Job Function: - Extending technical support to sales team & customers, Technical Presentation, Product Demonstration & explaining products salient features.
Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, mass flow controllers, temperature controllers, modulating motors, pressure switches,limit switches, photoelectric sensors, proximity sensors, Flame Detectors-Burner Controllers Assembly.
Customer Segment :- Furnace & Oven Manufacturer, Machine Manufacturer, Automotive, Heat Treatment.
Sales Experience: - 6 to 10 Years
Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.
Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.
Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.
Areas of Responsibility: -
· Responsible for explaining our products’ technical functionalities and benefits to potential customers.
· Responsible for working closely with the sales product team & helping to drive product adoption & sales success.
· Handle technical questions during demonstrations.
· Handle technical troubleshooting issues.
· To Keep the management informed about the product promotional activities.
· Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.
Proposal Engineer:
Number of Positions: 01
Education Required: BE/Mtech -Mechanical/Chemical
Experience: 4-5 Years
Salary: negotiate at the time of the interview
Notice Period: Immediate joiner can be preferred
Background required for Manufacturing of Head Exchangers, pressure vessels & Heavy fabrication Industries.
Job Details
1. Handling Enquiries
a) Review enquiry with respect to design and executions capability
b) Communicate with the customer for resolving incomplete, ambiguous and conflicting requirements.
2. Thermal design (Aspen & HTRI software)
a) Understand the customer requirement and carry out the thermal design in Aspen/HTRI
b) Selection of best design for the given parameters.
b) Carry out the preliminary mechanical design
3. Costing of equipment and calculate final price
a) Carry out the costing based on mechanical design, and customer drawing in Excel format
b) Send raw material inquiries to our supplier and get a quotation for major raw materials
4. Preparation of GA drawing in Auto cad software if required by Customer.
5. Prepare technical offer
a) Review of Customer specifications and prepare Deviation list.
b) Preparation of technical offer
c) Discuss with the customer after submitting technical offer and sort-out there queries.
6. Visit at customer office for technical discussion.
-
100% placement assured after training
-
Work on live projects
-
Trained by our professional trainees
Python
Javascript
React.js
Angular (2+)
AngularJS (1.x)We are looking for a experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale systems that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact as well as having a significant amount of responsibility.
Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.
Who you are:
- Bachelors/Masters/Phd in CS or equivalent industry experience
- Expert level knowledge in Python
- Expert level of Atleast one Web Framework such As Django, Flask, FastAPI. FastAPI Preferred.
- Understand and implement Microservices, Restful APIs, distributed systems using Cloud Native Principles
- Knowledge and Experience Integrating and Contributing to Open Source Projects and Frameworks.
- Repeated Experience Building Secure, Reliable, Scalable Platforms
- Experience With Data Control Patterns And ORM Libraries
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration, Jenkins
What you will do:
- Co-Lead Design And Architecture of our core platform components that powers AI/ML Platform
- Integrate Data Storage Solutions Including RDBMS And Key-Value Stores
- Write Reusable, Testable, And Efficient Code
- Design And Implementation Of Low-Latency, High-Availability, Scalable and Asynchronous Applications
- Integration Of User-Facing Elements Developed By Front-End Developers With Server Side Logic
- Design Internal And Customer Facing API’s
- Support Enterprise Customers During Implementation And Launch Of Service
Experience:
- Python: 5 years (Required)
- FastAPI: 2 years (Preferred)
- REST: 5 years (Required)
Vyapar is a SaaS-Based Startup Company located at HSR layout, Sector 1, Bangalore. Recently we have completed SERIES B funding of 200+ Cr where our lead investors are Indiamart & Westbridge Capital.
Who uses Vyapar?
Vyapar is a Billing, accounting, inventory management & Online Store software used by almost every
type of businesses in India, be it Manufacturers, Distributors & Retailers.
What is the role about?
Job description
● Call Customer within 2 hours of Lead assignment and take appointment for Demo of SaaS
● Provide Detailed Demo to Customer and clarify doubts based on the business use case
● Engage, Follow Up and Sale subscription for SaaS
● Following Sales SOP.
Desired Candidate Profile
● Self-motivated with good communication skills, negotiation skills and zeal to perform.
● Fluent in Hindi and English language
Perks & Benefits
● Medi claim, Gratuity, sales incentive, attendance incentive.
- Must have one or two years of experience in client handling.
- Comfortable working for B2B clients.
- Must have good sales and negotiation skills.
- Must have relationship-making skills.
- Need to Onboard New channel Partners/ Distributors.
- Need to follow the SOP while onboarding Partners.
- Need to guide the partner about the partner program along with the Product.
- Responsible for partners' Business and all the processes related to the partner Program.
- Need to motivate partners to do an acquisition.
- Need to maintain long-term relationships with assigned and onboarded partners.
Leadership
PHP
Android Development
iOS App Development
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon