Dynamics 365 Business Central Functional Consultant at Techcronus Business Solutions Pvt. Ltd. · Ahmedabad · 3 - 8 years · ₹5L - ₹15L / yr · Profitable · Posted 26 Dec 2023
Dynamics 365 Business Central Functional Consultant
Key Areas of Responsibility
- Participate in project discovery/analysis, design, and deployment planning.
- Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
- Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
- Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
- Understand user and system requirements and identify specific enhancement customizations if necessary.
- Provide data migration and conversion services.
- Deliver application training in online and in a one-on-one environment.
- Provide basic technical support for project life cycle as well as complex support issues.
- Manage client expectations, the project team (internal and external) all while providing superior customer service.
- Work with application developers during design, development, and testing phases.
- Draft end user documentation.
- Assist in presales demos and related activities
Required Candidate Profile:
- Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
- Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
- Background or strong career interest in finance or business analysis.
- Possess a strong, professional work ethic.
- Excels at team collaboration.
- Demonstrated problem-solving and decision-making skills.
- Strives to provide exceptional customer service and high client satisfaction.
- Strong verbal, written and organizational skills.
- Must be fluent in English – both verbal and written
Shubham Vishwakarma
Full Stack Developer - Averlon
About Techcronus Business Solutions Pvt. Ltd.
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As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.
Tasks & Responsibilities:
- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
- Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
- Training delivery and end-user adoption support post go-live
- Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
- Strong client relationships to engage business and technical audiences equally
- Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
- Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements
Education & Trainings + Certifications:
- At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
- Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.
Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
- Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
- Working knowledge of Model-Driven App development and customization
- Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
- Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
- Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
- Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
- Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
- Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
- Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms
Soft Skills:
- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
- Friendly, communicative and team-oriented player
- Business fluent English skills, spoken and written
- Intercultural competence
Job Title - Microsoft Dynamics 365 Project Operations Functional Consultant
Experience Required - 6+ Years
Timezone - 3 PM to 11 PM IST
Budget - 1.3 LPM
Work Mode - Remote
Detailed Job Descriptions
The candidate should have strong hands-on experience with Microsoft Dynamics 365 Project Operations and who has worked on at least 2-3 implementation projects, from requirement gathering to delivering the project.
Experience in the following areas is highly preferred:
* Project Tracking & Stage-Gate Management
* Real Estate & Landowner Management
* Environmental & Permitting Processes
* Interconnection Queue Management
* Procurement & EPC Processes
* Budget Tracking & Financial Management
* Stage Hand-offs & Approval Workflows
* Document Management & File Infrastructure
What we’re looking for
✔️ 6–8 years of relevant D365 experience
✔️ Strong functional knowledge of D365 Project Operations
✔️ Hands-on implementation/configuration experience
✔️ Business process mapping and solution design
✔️ Experience working with business stakeholders
✔️ Strong communication and client-facing skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon