Dynamics 365 Business Central Functional Consultant

    Working knowledge (including design and configuration) of any TMS application e.g. ION-IT2, Oracle Treasury, SAP TRM, etc.

2.      Should have completed at least 4 years in any TMS IT implementation 

3.      Strong experience with corporate funding, treasury, and related accounting functions. 

4.      Experience in business transformation with adapting existing systems to new businesses and strategies 

5.      Strong academic background – An excellent degree from a top-tier university is required in a subject that demonstrates the need for logical thinking, precise understanding, and clear articulation

Attributes:

·       Independent delivery and ownership-focused

·       End-to-end process mindset

·       Able to self-manage, collaborate, and regularly prioritize and manage activities across multiple workstreams

·       Good communicator, engaging, and able to work with offshore teams across various time zones

·        Excellent written and verbal communication skills

·       Ability to make data-driven decisions & thrive in a fast-paced environment

Key Responsibilities:

Accountable for functionally supporting Trafigura’s IT deliverables for the TMS application. Including;

6.      Ensuring TMS application supports the agreed business requirements.

7.      Review and challenge all requirements/change requests and specifications including:

1.      Functional Requirements

1.      Application functions

2.      Reporting functions

2.      Application Interfaces

3.      Operational control activities

4.      Audit requirements

8.      Documenting the implementation specifications/configurations, and preparing a knowledge base for the application.

9.      Where required, administering, the configuration of the TMS.

10. Develop (review if required) test scenarios and test cases and support end-users with testing

11. Support all type of issue resolution with the respective application owners

12. Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutions

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

REQUIREMENTS: ● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B preferably ● Bachelor’s degree in business, marketing, or related field ● Excellent communication and interpersonal skills ● The ability to generate leads independently. ● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision ● Knowledge of the AI industry and emerging technologies

KEY RESPONSIBILITIES: ● Prospecting: As a SDR you will be responsible for identifying and qualifying high potential customers via cold calling, networking, e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline. ● Lead Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision. ● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions. ● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance. ● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects.

Are you interested to work at a place where you are given the opportunity to grow and level up your skills?

Are you looking to build products that are impactful?

Do you want to work with an energetic team, like-minded and passionate programmers? 

Do you like to create impactful and scalable products?

What we Look for

• Bring in a "can-do" attitude
• Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code
• Participate in a highly fluid environment applying agile software development principles
• Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
• Work with product owner/BAs  to bring an end to end perspective of the problem
• Ability to ask the right questions and communicate your ideas with clarity
• Ability to collaborate with various stakeholders and take complete ownership
• Participate actively in building one of the most impactful organizations in retail technology

As a Software Engineer …..

• Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun) 
• Eager to learn new concepts, and technologies and be productive in short time
• Convert a raw idea into usable real-life software products 
• Write modular, readable and maintainable code
• Good understanding and working knowledge of technologies worked
• Demonstrate good problem solving skills
• Own and be able to manage a small to medium sized modules
• Demonstrate ability to guide and coach a new team member or fresher

Project Manager (Programming)- Night Shifts-Dehradun

Location- Dehradun

JD:- Urgent requirement of Project Manager in one of the leading US based IT Company.

Excellent communication skills / Website development/ Programming/ PHP project teams handled.

Salary - upto 50 K

Preparing and defining the project scope of work, its goals and deliverables.

• Assigning responsibilities.
• Identifying the resources’ requirement. Effective and efficient management of resources
• Coordinating directly and indirectly with project staff to ensure successful completion of the project– Directing, supervising, supporting and coordinating the project team members/staff.
• Tracking project deliveries using project management tools(MS Projects).
• Reporting on project progress and communicating relevant information to superiors and company management.
• Client Management.
• The Project Manager should ensure that every team member wt

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

• Design, develop and maintain features, services, products that are part of a company
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the company production environment by participating in an on-call rotation

• Bachelor's degree in Computer Science or equivalent work experience
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript and NodeJS; knowledge of frameworks such as React.js is a big plus
• Experience writing and consuming RESTful APIs
• Expertise with data modeling
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Proficiency with SQL and NoSQL datastore
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies