
Dynamics 365 Business Central Functional Consultant
Key Areas of Responsibility
- Participate in project discovery/analysis, design, and deployment planning.
- Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
- Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
- Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
- Understand user and system requirements and identify specific enhancement customizations if necessary.
- Provide data migration and conversion services.
- Deliver application training in online and in a one-on-one environment.
- Provide basic technical support for project life cycle as well as complex support issues.
- Manage client expectations, the project team (internal and external) all while providing superior customer service.
- Work with application developers during design, development, and testing phases.
- Draft end user documentation.
- Assist in presales demos and related activities
Required Candidate Profile:
- Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
- Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
- Background or strong career interest in finance or business analysis.
- Possess a strong, professional work ethic.
- Excels at team collaboration.
- Demonstrated problem-solving and decision-making skills.
- Strives to provide exceptional customer service and high client satisfaction.
- Strong verbal, written and organizational skills.
- Must be fluent in English – both verbal and written

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