Automation tester - Selenium

1 To Generate Market Qualified leads from various sources according to Business Generation Plan and revenue target

Sources: Web Browsing , Directories of association, B2B Portal etc.

2 To Entertain the leads provided by the Marketing department as per the sales manual

3 To do proper suspecting and prospecting of the client and gather basic information before entertaining or presenting any document / communication to client

4 To Identify the Gate Keeper, Key Influencer, Key Decision maker, and blocker for the key Accounts

5 To understand the client requirement and provide the required techno-commercial presentation over a call/ meeting (Persoanl / Virtual)

6 To handle the objection / attitude of the prospect

7 To practice and preach the competititve advantage / sales burger / etc. of the company to improve closing ratio

8 To show the effective negotiation skills during telephonic / Personal Meeting and close the sales as per the company’s sales policy

9 To maintain and verify all order documents like Quotation (Pro-forma) PO, SO Etc in Sequntial manner

10 To take timely (after every 3 months)follow up for new order and requirements and milk the account for up selling

11 To generate reference from existing client and collect the testimony

12 To Maintain Sales Funnel acordingl to lead and Customer Categoty

13 To prepare the MIS and submit to reporting authority time to time or during monthly review meeting

14 To share the bottlenecks faced during sales call / deal and get the appropriate and reasonable solution of it from reporting authority

15 To Quarterly plan one visit to Key accounts for up selling

16 To plan and approve the sales tour from reporting authority

17 To maintain the tour expense / data as per policy

18 To use technology and software carefully to prevent data and information

19 To provide information of new market research to reporting authority

20 To upgrade own self on functional and managerial

21 To attend shows/ exhibition on behalf of the company

Experience  4-6 yrs (Sr developer ) 6-8 yrs (Lead)

Responsibilities

• Interact closely with design, product, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• Review and Optimize application usage, by monitoring key metrics, for maximum speed and scalability
• Mentoring and guiding the team members.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Requirements

• 5+ years of relevant work experience as a web developer, UI developer, Angular Developer or front-end engineer.
• Sound knowledge in HTML, CSS & JavaScript.
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with Typescript (Angular 2 & above)
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
• Passionate to create good design and usability
• A team player with excellent communication skills

ROLES AND RESPONSIBILITIES 

● Manage a cross-functional process to translate the desired customer experience into a logically  sequenced and optimized product roadmap and  major product releases. Create buy-in for the  product roadmap with internal and external stakeholders. 

● Open to discuss the requirement with the client over a call/ in person meeting. 

● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. 

● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines. 

● Daily standup with various teams to track the progress. 

● To oversee the development and improvement of customer service products or platforms within an organization 

● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products. 

● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization. 

Responsibilities:

• Writing and reviewing great quality code.
• Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.
• Passionate about building great solutions.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

• Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
• Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
• Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
• NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
• App Framework: . Net Framework/. Net Core.
• Web Framework: ASP. Net/MVC.
• Markups: HTML5/CSS.
• CSS Framework: Bootstrap/Foundation/Bulma.
• Frontend Framework: Angular 6 ( ) /React/VueJS.
• API Framework: WebServices/WCF/WebAPI.
• Relational Database: SQL Server/MySQL/Oracle.
• Cloud Platform: Amazon/Azure/Google Cloud.
• Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
• Repositories: Git/SVN/TFS.

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

BI Developer

Roles and Responsibilities:

• Comprehensive knowledge of SQL
• Expertise as a Microsoft BI Developer (SQL Server, SSIS)
• Experience and understanding of build and deploy processes
• A structured approach to software development (agile or waterfall), and a thorough understanding of the full software development lifecycle
• Knowledge and experience in experience banking
• Contribute to planning and estimation of sprints, features and releases
• Integrate new data sources using SQL, SSIS and C#
• Contribute to the testing and UAT phases
• In addition SQL Server 2014, Integration Services, Analysis Services, and Reporting Services (SSIS, ), Microsoft .NET, Tableau, Power BI, Data warehouse design

We are looking for bright and extraordinary software developers to join our technology team. You will build next generation software used by some of the most sophisticated alternative asset managers, as well as architecting solutions to support new technical and business initiatives.

           What You'll Do

• Build awesome end user experience using a combination of UX design + Right UI frameworks.
• Work with the product team to understand the end user needs and build intuitive UI flows.
• Develop technical design documentation for frontend.
• Collaborate with backend team to discuss and close API contracts.
• Collaborate with non-technical stakeholders (Product Managers, Designers) to review usability, accessibility of the UI.
• Build reusable components.

What You'll Need

• A bachelor's degree in Engineering with 2-5 years of experience in IT industry
• 2+  years of web development technologies including HTML5 JavaScript, typescript, React, CSS, TDD
• Good understanding of UX design, usability, accessibility, look and feel consistency
• Good understanding of architectural principles, patterns, web performance
• Experience in latest trends ES6/7 Node.
• Working knowledge of Object-Oriented JavaScript and Functional JavaScript.
• Having experience/understanding of Material UI design and mobx are preferred
• Deep understanding in core web and browser concepts
• Strong communication and interpersonal skills

Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

DUTIES AND RESPONSIBILITIES:

• Design and build applications for the iOS platform
• Implement new features while maintaining overall quality of software
• Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad
• Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge
• Remain current on relevant technology trends
• Participate in researching and resolving customer issues
• Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Proficient in native development with Swift and Objective-C
• Experience building interface components and experiences using Swift UI and WebKit and understanding their limitations
• Knowledge and experience working with the MVVM design pattern
• Prior experience with knowledge of Git and GitHub
• Knowledge of iOS back-end services
• Knowledge of Apple’s design principles and application interface guideline
• Understanding of the full software development lifecycle
• Familiarity with security best practices for software development

• Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5
• Deep understanding of client-side, frameworks such as React.js, Redux & Hooks
• Performance optimization techniques for the web and mobile web
• Expertise in Integrating and maintaining RESTful Web-Services
• Good understanding of AJAX, asynchronous request handling, partial page updates
• Good understanding of Virtual DOM, Data structure, and data manipulation
• Deep understanding of UX principles & building GUI
• Basic knowledge of version control system like Git / Mercurial / Bitbucket
• Writes clean, readable, and maintainable code

Industry:

Retail / E-commerce Functional

Area: IT Software - eCommerce, Internet Technologies Role Category: Programming & Design

Role: Application Programmer

Employment Type: Permanent Job,