Product Manager

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

• Execute marketing plans (campaigns, live events such as webinars, 

seminars, networking events etc.) to help generate leads for the sales 

team 

• Build, scale, and optimize digital marketing channels including but not 

limited to SEO, SEM, Facebook, LinkedIn and more. 

• Experience in managing KPIs pertaining to (i)User Acquisition Volume 

(month on month growth) (ii)Customer Acquisition Cost (CAC) (iii)Channel Growth and Mix (iv)Traffic Conversion Rates (iv)Number of experiments 

executed on (velocity, quality, results) 

• Translate the marketing strategy into funnel-focused marketing programs 

to acquire, engage and retain customers 

• Test, analyze, and scale experiments to improve key metrics across 

channels (e.g., landing pages, ad copy, creative, etc.). 

• Design and execute complex, end-to-end marketing campaigns that 

deliver results measured in MQLs and SQLS 

• Create content and materials the showcase the value 100ms creates for 

customers 

• Develop a strategy that combines both technical and content elements, to 

drive ongoing improvements in SEO and organic search results. 

• Develop collaborative partnerships across the organization to identify, 

launch and refine demand generation strategies. 

• Measure, track, and optimize engagement from the top of the funnel 

throughout the customer journey to ensure marketing is accelerating sales efforts to close business. 

You have: 

• A growth-oriented marketer with 2 to 4 years of experience managing and 

executing marketing campaigns including creatives, email marketing, 

tracking, reporting, stakeholders coordination and performance review 

• Well versed with the latest digital techniques and tools and latest digital 

marketing trends 

• Experience in executing marketing campaigns including creatives, email 

marketing, tracking, reporting and stakeholder coordination 

• Experience in working with B2B Saas organizations in a growth-oriented 

marketing role would be highly preferred 

You'll be a great fit if you have: 

• Experience developing digital multi-channel campaigns 
• Solid understanding of LinkedIn, Facebook, Google ad platforms

• Experience using Google Analytics, Google Optimize or similar 

  • Comfortable using Google Sheets or similar for reporting, analytics 
  • Understands the campaign data growth metrics

Plz find the below jd for Recro.io and JD attached below .

Please find below the JD for this role.

Request to share some profiles as this is a priority role.

Details: (2 weeks WFO and then Remote - US Shift (3 hours anytime in morning/afternoon and rest of 5 hours from 8 PM to 1 AM))

Experience: 6 - 8 years

Budget - 16 LPA

if strong can consider 5 years of experience also.

Skill sets: .NET, MVC, .NET Core, Angular 2+, MySQL, 

Primary Responsibilities:

• Design and develop software applications using .NET, MVC, .NET Core, Angular 2+, MySQL, Javascript, HTML5, and CSS.
• Collaborate with product managers, designers, and other engineers to define software requirements and specifications.
• Write clean, efficient, and maintainable code while adhering to coding standards and best practices.
• Troubleshoot, debug, and resolve software defects and issues in a timely manner.
• Optimize application performance and ensure scalability.
• Perform code reviews and provide constructive feedback to team members.
• Stay updated on the latest industry trends and technologies to continuously improve your skills.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience in software development with expertise in .NET, MVC, .NET Core, Angular 2+, MSSQL, Javascript, HTML5, and CSS.
• Strong problem-solving skills and the ability to think critically to identify and resolve complex technical issues.
• Excellent communication and teamwork skills.
• Self-motivated and able to work independently as well as part of a team.
• Experience with version control systems (e.g., Git) is a plus.

Regards

Divya Mounica

HR Recruiter

Training coordinator - prevention of violence against women and children (Female)

Research, Partnership and Scaling – Project Nityam

About SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.

ABOUT THE PROGRAM

SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.

The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.

THE PROFILE

This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.

JOB LOCATION

Wadala and Kurla

DUTIES & RESPONSIBILITIES:

Work package 1: Preparation of modules

-         Design and create content for the modules as per the different approached followed location wise.

-         Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.

-         Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community

-         Translate the content into Hindi / Marathi for the community teams

-         Prepare other content or BCC material as required

Work package 2: Capacity building of team

-         Conduct mock sessions for the teams on the content developed

-         Identify capacity building needs of the program team and organizing training as per the needs.

-          Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.

-         Prepare training calendar for the program with a training matrix that determines training priorities

-         Prepare training reports for each training conducted

 Work package 3: Community volunteers / members and Stakeholders

-         Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.

-         Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.

-         Prepare training reports for each training conducted

MANAGEMENT & REPORTING

§ Effective coordination with team members.

§ Ability to collaborate with a variety of stakeholders in the field.

§ Work according to the ethical standards of the project and the organisation.

§ Networking and coordination with community members and other stakeholders like health, legal and police system

§ Training Coordinator reports and keeps both the APDs updated of their work

QUALIFICATIONS & EXPERIENCE

§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.

• At least 5 years work experience in the area of training and capacity building
• Willingness of working in a community setting is preferred.
• Experience of working in sector of gender, gender-based violence will be an advantage
• Effective training skills and excellent communication skills, including documentation.
• Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
• Oral and written command of English, Hindi and Marathi

.

Skills & Competencies

1.      Strong skills of people management, ability to convince and convey the messages of the program.

2.      Skills in working on women centric issues

3.      Strong interpersonal skills with an ability to be humble is required

4.      Understanding the woman from her culture of marginalized urban settlements will be important

5.      Working with the Coordinators and Counselors as a team

* Experience in C/C++ and have strong experience embedded application development and integration in Linux

* Good in creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability  

* Debugging, profiling, and performance optimization skills

Desired Candidate Profile

• Work with the client and internal web development team to design new products or enhancements.
• Take part in system development including analysis, coding, and testing in an agile product development team.
• To develop business requirements into cost-effective and elegant technical solutions.
• Perform peer design and code reviews with other software engineers.
• Help to evaluate requirements and solutions from a technical perspective and implement custom built solutions. 
• Perform estimates of user stories that are to be implemented to help with product engineering planning.
• Work with backend development members to co-create APIs for frontend consumption
• Mentor less experienced team members on proper standards/techniques to improve their development practices and efficiency.
• Write scripts to perform unit testing, functional testing and assist with user acceptance testing support.
• Optimize UI for efficiency and maintainability
• Perform non-production and production deployment processes as scheduled.
• Provide on-going support to the application.

• Developer with 3-5 years of well-proven experience in Web UI & middleware REST API development using NodeJS and ReactJS
• Must be well versed with using anonymous functions, Prototypes, Call-back functions, promises in Node JS
• Experience in ReactJS component lifecycle and Redux
• Must be able to create and consume data from REST services.
• Experience in Babel and Webpack
• Must be familiar with Github and GitLab
• Must have strong experience in MYSQL, Postgres relational databases and MongoDB.
• Experience in HTML5, CSS3, SASS, LESS is an added advantage
• Experience in GCP, Azure, AWS cloud technologies is an added advantage
• Familiarity with continuous integration

Position : Business Development Executive

Role:  The role holder will assist Liquintel with its business development function and will be primarily responsible for signing up new client accounts. Must ensure overall customer's satisfaction and productivity, through efficient supervision of the flow of requirements, timely and quality delivery.

Responsibilities:

• Will be responsible for managing the sales and marketing function and business development process for IT services.
• Build and Collate target customer lists from internet, social media, networking events, personal network, digital marketing and research.
• Reach out to such target customers and track through lead generation to opportunity to deal closure.
• To acquire new corporate clients mainly outside India and meet set monthly goals.
• Establish 1st level connection especially in digital technology, big data and Information Management and cloud. Keep in regular contact with prospects.
• Keep track of market place dynamics and be updated of trends & changes.
• Industry research on companies/sectors that are currently empaneling vendors for Hiring & Staffing.
• Building relationships with New clients/vendors/sub-vendors.
• Prepares proposals / carry our all presales work for qualified opportunities

Desired Profile:

• MBA Marketing
• 6 months to 2 years of experience in business development, sales, marketing and account management for niche technology services companies
• Experience in Lead generation, validation and conversion.
• Experience in managing complex sales cycles in the technology and consulting space.
• Should have inside sales experience as well.
• Exposure working with European countries will be preferred.
• Experience in creating / modifying the service portfolios / collaterals and creating proposals suiting the purpose.
• Experience in Digital marketing will be added advantage.
• Ability to create & make business presentations to senior management.
• Excellent communication skills.
• Self-starter and has good listening skills.
• Self-Motivated, team player, action and results oriented.
• Strong Time Management skills, Well-organized and good reporting skills.
• Maintain fruitful relation with the new or existing clients.
• Possessing Excellent Interpersonal skills.