Product Manager (Consumer mobile app)

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient. 

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry. 

Visit us at https://www.shipthis.co 

JOB DESCRIPTION 

Job Overview: We are seeking a highly skilled Software Tester to join our dynamic and fast-paced team. As a Software Tester, you will be responsible for ensuring the quality of Shipthis' ERP software by designing and executing tests, identifying and documenting bugs, and verifying fixes. You will work closely with our developers and project managers to ensure timely delivery of high-quality software. 

What You'll Be Doing 

• Design and execute comprehensive test plans for Shipthis' ERP software, including unit tests and end-to-end tests  
• Identify, document, and track defects found during testing and verify fixes  
• Design, develop, and execute automated test scripts using industry-standard testing tools. Ensure efficient and effective test coverage for both new features and regression testing. 
• Collaborate with developers to resolve issues and improve the quality of software 
• Work closely with project managers to ensure timely delivery of software  
• Participate in continuous improvement efforts to enhance the testing process and increase efficiency  
• Keep up to date with emerging trends and technologies in software testing 

Requirements: 

• Proficiency in JavaScript and experience writing unit tests and end-to-end tests using modern JavaScript testing frameworks 
• Experienced in automated testing tools such as Selenium, JUnit, TestNG, Cypress or similar. 
• Documentation of test cases and regular update of Test Scripts and Test Data 
• Knowledge of Angular and Python is required 
• Strong analytical and problem-solving skills 
• Attention to detail and ability to identify and track issues effectively to closure 
• Ability to work independently and as part of a team 

Who can apply 

• Bachelor’s/master's degree in engineering/ computer science or any other domain with a strong orientation toward computer programming as part of the coursework or projects 
• Experience in end-to-end Manual/Functional testing of applications (preferably SaaS platforms) 
• Have relevant skills and interests. 
• Female candidates returning to work after a career break are strongly encouraged to apply  
• Can start the job immediately.  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.  

JOB SYNOPSIS 

• Job Role: Software Tester 
• Location: Bangalore 
• Job type: Full-time, permanent  
• Experience: (2-5) years 
• Industry Type: Software Product 
• Functional Area: Software Development 

Position Overview

We are seeking a skilled Developer to join our engineering team. The ideal candidate will have strong expertise in Java and Python ecosystems, with hands-on experience in modern web technologies, messaging systems, and cloud-native development using Kubernetes.

Key Responsibilities

• Design, develop, and maintain scalable applications using Java and Spring Boot framework
• Build robust web services and APIs using Python and Flask framework
• Implement event-driven architectures using NATS messaging server
• Deploy, manage, and optimize applications in Kubernetes environments
• Develop microservices following best practices and design patterns
• Collaborate with cross-functional teams to deliver high-quality software solutions
• Write clean, maintainable code with comprehensive documentation
• Participate in code reviews and contribute to technical architecture decisions
• Troubleshoot and optimize application performance in containerized environments
• Implement CI/CD pipelines and follow DevOps best practices
•  
• Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field
• 4+ years of experience in software development
• Strong proficiency in Java with deep understanding of web technology stack
• Hands-on experience developing applications with Spring Boot framework
• Solid understanding of Python programming language with practical Flask framework experience
• Working knowledge of NATS server for messaging and streaming data
• Experience deploying and managing applications in Kubernetes
• Understanding of microservices architecture and RESTful API design
• Familiarity with containerization technologies (Docker)
• Experience with version control systems (Git)
•  
• Skills & Competencies
• Skills Java (Spring Boot, Spring Cloud, Spring Security)
•  
• Python (Flask, SQL Alchemy, REST APIs)
• NATS messaging patterns (pub/sub, request/reply, queue groups)
• Kubernetes (deployments, services, ingress, ConfigMaps, Secrets)
• Web technologies (HTTP, REST, WebSocket, gRPC)
• Container orchestration and management
• Soft Skills Problem-solving and analytical thinking
• Strong communication and collaboration
• Self-motivated with ability to work independently
• Attention to detail and code quality
• Continuous learning mindset
• Team player with mentoring capabilities

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJR0120PS

1. Primary skill:

• Java-spring boot-Hibernate
• Mysql
• CI/CD, Jenkins/Github (good to have)
• Junit/Mockito/testng
• Rest api

(Good to have)

Awards received in career

4.Years of Experience: 3-5 Years

1. Location:(Hybrid)
2. Position-19
3. Budget- Max 14 LPA
4. NP- Immediate

Post - Xamarin Developer

Experience – 0.6 months -2 ys

Education BE or equivalent

Required Skills -                                                               

• 2+ Years of hands-on experience in design, architect, developing and delivering native mobile and cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications using Xamarin Studio or Microsoft Visual Studio.
• Hands-on experience in design and architect mobile back-end services.
• Strong knowledge in C#.net and SQLite Database with Entity Framework.
• Strong knowledge of MVC Web API’s is an advantage.
• Experience in designing and developing custom controls for Android, Windows and iOS.
• Solid foundation in data structures, algorithms, and object-oriented design.
• Capability to write and execute unit test cases.
• Independent researching, solution finding, analysis and problem-solving skills and capabilities.
• Knowledge on Agile and Scrum approach is a must.
• Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
• Ability to complete all phases of the software development life cycle including analysis, design, functionality, testing and support.
• Must be a team player and self-starter with the ability to communicate clearly.

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting