Product Manager

Conduct market and company research using Apollo.io, Lusha, and LinkedIn Sales Navigator to build verified client lists.

Study industry trends and identify high-potential customer segments for outreach.

Perform verification calls to confirm CRM usage, IT decision-makers, and company requirements (no sales pitching).

Qualify and categorize leads based on industry, company size, geography, and expected needs.

Prepare accurate and structured lead sheets for the sales team to use in outreach.

Create company profiles, background summaries, and research briefs for Senior Consultants.

Schedule discovery meetings once leads are validated and properly qualified.

Manage personalized email outreach campaigns via Instantly.ai and improve sequences based on engagement.

Maintain clean CRM data, update records, and prepare weekly reports on lead flow and market insights.

Candidate should be organized, analytical, detail-oriented, with 1–2 years of experience and strong written & spoken communication skills.

• Experience : 5-10 yrs
•  Past experience in working with any product start-up is a plus.
•  Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
•  Familiarity with JavaScript frameworks such as Angular JS, React, and others.
•  Knowledge of Node.js and frameworks available for it such as Express (recommended).
•  Good understanding of asynchronous request handling, partial page updates, and AJAX
•  Understanding of REST Services.
•  Experience with Redis.
•  Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.
•  Proficient understanding of serverless programming.
•  Proficient understanding of code versioning tools, such as Git.
•  Good problem-solving skills.
•  Attention to detail.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular Latest Versions 

Job Title: Full Stack Developer

Company: Fortmindz

Location: Kolkata, India

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Full Stack Developer to join our team and help us build world-class applications.

Responsibilities:

• Develop, test, and deploy web applications using both front-end and back-end technologies
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and maintainable code
• Troubleshoot and debug applications to optimize performance and user experience
• Stay up-to-date with new technologies, frameworks, and industry best practices
• Participate in code reviews and contribute to the continuous improvement of our development process

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field
• At least 3 years of experience as a Full Stack Developer or in a similar role
• Strong knowledge of HTML, CSS, and JavaScript
• Experience with at least one of the popular front-end frameworks such as React, Angular, or Vue.js
• Experience with at least one of the popular back-end frameworks such as Node.js + Express Js, Laravel, Ruby on Rails, or Django
• Familiarity with Git and agile development methodologies
• Good understanding of RESTful APIs and web services
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment
• Access to cutting-edge technologies and tools

If you are a talented Full Stack Developer who is passionate about building high-quality web applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ONLY APPLY IF:

• Experience required: 3+ years
• Immediate joiners are needed
• Work location: Hyderabad, Telangana (currently work from home)
• Salary: INR 12LPA - 19LPA (negotiable as per your experience and expertise)

Job Responsibilities:

• Building interactive consumer data from multiple systems and RESTfully abstracting to the UI through a Node.js backend
• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems
• In-depth knowledge of #NodeJS, #ExpressJS or #Restify
• Experience implementing applications using Angular 2or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum one-year experience with #MEAN Fullstack paradigm
• Setting up reusable UI and tooling & best practices for the dev team.
• Identify bottlenecks and improve the application performance.

Big Data Engineer: 5+ yrs.
Immediate Joiner

• Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight
• Experience in developing lambda functions with AWS Lambda
• Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark
• Should be able to code in Python and Scala.
• Snowflake experience will be a plus
• We can start keeping Hadoop and Hive requirements as good to have or understanding of is enough rather than keeping it as a desirable requirement.