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- Build hypotheses: It starts with identifying the problems by doing in-depth research with customers and cross-validating it with data analysis. We are razor-focused on solving the right problems:
- Identify solutions: You will be defining the requirements and working with a cross-functional team from design, engineering, business, marketing, and support. You will identify solutions that truly solve the user problem keeping business interests in mind
- Launch and iterate: No product is truly world-class in the first launch. Your job is not just to launch new products but also to work closely with other teams to ensure the go-to-market is completed from all sides. Additionally, you will also balance new product launches with iterating on existing products ensuring that you pick the ones that are most impactful
- Build roadmap: You will always have a roadmap for your product and you will constantly update the roadmap taking into account the rapid change of business dynamics as well as user behavior and segments that we would go after
- Help build the team: Participate in hiring cross-functional team members for different roles
You are a right fit if:
- You understand technology, but love customer-first & business-first thinking
- You are comfortable working hands-on in a fast-paced start-up environment
- You are good at problem-solving and have an analytical and data-driven approach to day-to-day work
- You have prior work experience in the tech-driven lending business
- You have at least 3 years of experience in Product Management
- You are in love with Bangalore weather and would enjoy working here :)
Why should you work with us?
- Work in one of the most exciting start-up sectors
- Opportunity to create impact for the blue-collar workforce
- Unique and unsolved problems for the unique customer segment to work on
- The non-hierarchical, flat, and transparent culture where we also have lots of fun
- Pay at par with market salaries
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Empathy, good communication, and problem-solving are core skills in providing excellent customer service. In this article, you'll learn what customer service is, why it is important, and the top 10 customer service skills for a thriving business.
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NO ONLINE INTERVIEWS
INTERVIEW IS IN OFFICE
LOCATION: THANE WEST 400604
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A Digital Marketing Powerhouse
PICKMYURL is a Digital Marketing Agency established in 2010 as a new division of YCC. YCCINDIA, a founding company in Thane since 1996, brings a wealth of website design experience to the table.
We Offer Complete Web Solutions
At PICKMYURL Digital Marketing Agency, we provide comprehensive web solutions under one roof. Our services encompass:
- Digital Marketing Strategy Planning
- Branding & Logo Design
- WordPress Website Design
- Search Engine Optimization (On-Page & Off-Page)
- Social Media Marketing
- Email Marketing
- WhatsApp Marketing
- Google My Business Development
- Facebook & LinkedIn Page Management
- YouTube Channel Management
Join Our Growing Team: WordPress Designer
We regularly have openings for WordPress Designers in our offices located across Thane, Mumbai, and Delhi.
Requirements:
- Minimum 3 years of experience as a WordPress Designer in a website design agency or company.
- Hands-on experience with various WordPress themes and standard plugins.
- Familiarity with technical SEO and analytics skills.
- Proficiency in image editing using Canva Pro.
- Ability to write content in clear and concise English.
Local residency is a requirement for this position.
Office Locations and Timings:
- Address: Ambika Nagar, Wagle Estate, Thane West 400604.
- Hours: Monday to Saturday, 9:00 AM to 7:00 PM.
Please note: We will share the exact interview address and timings with shortlisted candidates.
Position- Chat Support Executive
Experience: 1-3 Years Mandatory
Communication: Good communication
Skillsets: Not Technical, Presentable, positive attitude
Responsibilities
- Interact with users through a series of actions and answer all queries, resolve issues via chat.
- Maintain and update records for daily queries and escalation.
- Support the roll-out of new application features.
- Troubleshoot systems, network problems, diagnosing and solving software issues at users' end.
- Escalate problems that cannot be fixed at tier-one support and updating users on the status of problems.
- Assist with high severity requests or issue escalations as needed.
Requirements
- Must be a graduate in any stream.
- Effective written and spoken English communication skills.
- Must be Articulate and Spontaneous in Active conversations to handle tough situations.
- Ability to recognize the sensitive nature of issues and maintain confidentiality.
- Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
- The willingness and curiosity to learn new environments and develop new skills.
- A high degree of intensity, follow-through, and collegiality.
- Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
- Ability to thrive in high-demand, high-pressure situations.
- Should be flexible in working on the US- Time Zone.
Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
Designs, builds, and maintains our social media presence.
Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
Identifies trends and insights and optimizes spend and performance based on the insights.
Brainstorms new and creative growth strategies through digital marketing.
Plans, executes, and measures experiments and conversion tests.
Collaborates with internal teams to create landing pages and optimize user experience.
Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Identifies critical conversion points and drop off points and optimizes user funnels.
Collaborates with agencies and other vendor partners.
Evaluates emerging technologies.
Provides thought leadership and perspective for adoption where appropriate.
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Experience: 5-8 Years
Job Description:
Key Responsibilities:
- Determine the appropriate approach for new software assignments
- Provide solutions to overcome complex problems using the latest technologies
- Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
- Proactively communicate with the client to get things done within the deadline.
- Develop tools and applications by producing clean, efficient code.
- Automate tasks through appropriate tools and scripting
- Provide high-level maintenance and update of an existing applications to improve functionality and process flow
- Oversee the maintenance of technical documentation of applications as architecture, code, and procedures
Primary Skills:
- 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
- Experience in programming .NET (C# or VB), Java + Node.JS-based programming
- UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
- Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
- Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
- Orchestrator configuration and component usage knowledge
- hands on experience of orchestrator queue and load distribution
- Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
- Excellent analytical and problem-solving skills, including business process expertise
- Experience developing design documents for automation processes
Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
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Scope of Work : .NET Core/ Angular8/SQL server/ HTML5
Job Description:
- Years of Experience : 5 to 7 Years
- Key Skills - .
- NET Core 2.1 and above, Asp.net, WebAPI, C#., SQL Server 2012+,
- Angular v8 > , Ajax / J-query / Bootstrap / LINQ / HTML 5.0
- Maintain all records like Vouchers, Receipts, Bills, and Payments.
- Bank Reconciliation, Payment Collection.
- Monthly GST and TDS Working.
- Reconciliation of Sundry Debtors & Creditors
- Payment follows up by telephonic & mailing
- Daily Stock maintains.
- Handling petty Cash Records.
- Maintain Sales Purchase Registers & Keep in Software properly
- Handling to Day-to-Day Accounting
- Prepare Salary Statement
- Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Buffer Accounts
- Tally Erp.
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Responsibilities:-
- Produce clean, efficient code based on specifications
- Integrate software components and third-party programs
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Gather and evaluate user feedback
- Recommend and execute improvements
- Ensure highest standard of performance, quality, and responsiveness of the applications.
Requirements:-
- Overall 3-7 years of software engineering experience working with web applications and backend systems.
- At least 2 years of experience in production environment working with Ruby on Rails along with common libraries such as RSpec, Sidekiq, Redis.
- Strong understanding of concepts like MVC, ORM, and RESTful
- Strong understanding of Object Oriented Programming fundamentals.
- Strong understanding of server-side templating languages like SLIM and CSS pre-processors like SASS.
- Basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3.
- Strong experience working with Linux like Operating Systems and shell environments like Bash, ZSH.
- Strong knowledge of integrating multiple databases into one system.
- Basic understanding of systems architecture and fundamental design principles behind a scalable web application.
- Ability to understand business requirements, derive database schemas and translate them into technical specifications and code.
- Strong hands on experience of Relation Databases like PostgreSQL, MySQL with ability of benchmarking and performance optimisation.
- Strong knowledge of any NoSQL database like MongoDB.
- Strong experience practicing TDD and writing test cases to achieve highest code coverage.
- Experience working with search engines like Elasticsearch, Solr is a plus.
- Experience integrating third party software and payment gateways is a plus.
- Experience deploying applications to cloud and setting up CI/CD is a plus.
- Experience building container images using tools like Docker is a plus.
- Experience with any popular JavaScript frameworks like React JS, Angular JS is a plus.
- Ability to learn new languages and technologies.
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