Product Engineer (Backend Heavy)

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 3+ years of experience in GCP cloud infrastructure, with a significant portion in a cloud managed services.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.

Join the ‘real solvers’

ready to futurify?

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

Job Title: Microsoft Dynamics Solution Architect

Job Summary

We are looking for an experienced Microsoft Dynamics Solution Architect to design, lead, and deliver scalable solutions using Microsoft Dynamics (D365). The ideal candidate will have strong functional and technical expertise across Dynamics modules, with the ability to translate business requirements into robust system architecture.

Key Responsibilities

• Lead end-to-end solution architecture for Microsoft Dynamics 365 (CRM/ERP) implementations
• Work closely with business stakeholders to understand requirements and design optimal solutions
• Define system architecture, integrations, and data flow between Dynamics and other enterprise systems
• Provide technical leadership to development and functional teams
• Ensure best practices in design, performance, security, and scalability
• Review customizations, plugins, workflows, and integrations
• Support pre-sales activities, solution proposals, and client presentations
• Conduct solution reviews, risk assessments, and provide mitigation strategies
• Stay updated with the latest Microsoft Dynamics features and roadmap

Required Skills & Qualifications

• Strong experience with Microsoft Dynamics 365 (CRM, CE, or F&O)
• Deep understanding of Dynamics architecture, customization, and configuration
• Hands-on experience with Power Platform (Power Apps, Power Automate)
• Expertise in integrations (Azure, APIs, Logic Apps, etc.)
• Experience with data migration and system upgrades
• Strong knowledge of Microsoft ecosystem (Azure, Office 365, Dataverse)
• Excellent problem-solving and stakeholder management skills

Preferred Qualifications

• Microsoft Dynamics certifications (Solution Architect Expert preferred)
• Experience working on large-scale enterprise implementations
• Knowledge of DevOps, CI/CD pipelines, and ALM practices
• Exposure to industry domains like Banking, Healthcare, Government, etc.

*Urgent Hiring – Customer Sales & Telesales Executives (Insurance/BFSI)*

We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM – Motor Insurance, etc.) in Virar & Malad (Mumbai).

*💼 Open Positions*

Customer Sales Representative

Telesales Executive (Life & Motor Insurance)

Team Leader / Quality Analyst / Trainer (Insurance Sales)

Assistant Manager (Sales)

*🚨 Why Join Us?*

Immediate joining with priority hiring

100+ Openings across leading BFSI brands

Transparent salary + no cap on incentives

Career growth in Insurance, Sales & BFSI domain

*🎯 Role & Responsibilities*

Call potential customers & explain insurance/finance products

Understand customer needs & suggest the right product

Maintain daily sales reports & meet monthly targets

Upselling & cross-selling insurance products

For Support Roles (TL/QA/Trainer/AM) – Team handling, training, quality audits, performance management

*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience

*Age:* 19 – 35 years

*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 2–3+ years Sales/Telecalling

*Languages:* Fluent in Hindi & English is must.

*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam

*🕒 Shift Timings*

Virar (Customer Sales):

Girls: 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM

Boys: 2 PM – 11 PM | 3 PM – 12 AM

Insurance Sales (Virar/ Malad): 9:30 AM – 7:00 PM | 10 AM – 7 PM

Rotational Week Off / Fixed Sunday Off (as per process)

*💰 Salary & Benefits*

In-hand Salary: ₹10,000 – ₹25,000 (role & experience based)

CTC: Up to ₹3.2 LPA

Incentives: ₹10,000 – ₹30,000 per month (performance-based)

Annual Incentives: Up to ₹2 Lakh+ (SBI Life / ICICI)

Attractive growth opportunities in the BFSI/Insurance sector

*Job📍 Locations*

Virar West Branch

Malad West Branch

*📢 Walk-in Interview Details* (Hr-Sunil Mane)

📍 Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai – 400064

⏰ Timing: 11:00 AM – 4:00 PM (Mon–Sat)

Instructional Designer (Full time, Permanent WFH, Flexible Timing)

What you will do at Xclaymation:

• Should showcase core competencies in LMS, SCORM and other authoring tools and actively apply them on a day-to-day basis.
• Be on the lookout regularly on how to give the best makeovers to drab information that captivates people and holds them in place for a few seconds more.
• Develop e2e LMS modules from conceptualization to support.
• Attend regular meetings with our clients and understand their needs and specifications to better cater the modules to them.
• Be part of a team that doesn’t believe in managers and hierarchies, but in collaborative functioning and reap the benefits of flex hours.

Skills we are looking for -

• Content developer
• eLearning developer
• Training and development associate
• Articulate Storyline

• 3 years of experience in mobile development on React Native
• Experience in design, development, and deployment of mobile apps
• Experience with embedded relational databases (SQLite)
• Knowledge of Restful Web-Services, JSON, HTTP, Networking protocols
• Experience with any Apk and iOS builder with strong skills in JavaScript, React native.
• Experience on JavaScript,HTML,CSS, NPM, Android, iOS,
• Hybrid, Ionic, Angular 2+, Typescript, Webpack, GruntJS, GulpJS.

• 3+ years of relevant experience in react native, javascript, HTML,CSS
• This project requires experience with:
• Well versed in kotlin/swift/react-native/js and react environment.3+ years experienced
• Good knowledge of SDLC.
• Good knowledge of any database SQL/mongo etc.
• Should have a problem-solving attitude.
• Eager to learn new things.
• Should have intellectual skills.
• Working across Cross platforms (Android and IoS)
• Flutter Experience will be added advantage
• Experience in understanding large and complex code bases
• The developer will work with our offices in Bangalore (Currently Remote).

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities

• English writing skills
• Design, develop and create physical and digital art.
• Develop and maintain web site layouts and designs Wordpress.
• Support in the design of website and web application wireframes, mock-ups and final designs.
• Work with the development team to develop client-side coding.
• Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
• Understanding the client’s needs and business requirements documents.
• Qualifications
• Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
• Experience with Photoshop, Illustrator and other design and wire-framing tools
• Experience developing images and designs for websites.
• Experience with HTML, CSS and JavaScript
• Understand Content Management System (CMS) such as Drupal or WordPress.
• General knowledge of systems, techniques and processes used in web site design.

Job Type: Full-time