Product Director

Tartan is a payroll connectivity API company enabling consent-driven employment and income verification in real-time 🎯

If you have ever applied for a home loan, car loan, or credit card, during the process, you were asked to share proof of your income through payslips or IT return, or a bank statement to assess your income. You probably had to manually find the necessary documents and upload them to a platform, or send them via e-mail. In some cases, you might even have needed to submit a request to your HR department for help.

Tartan helps precisely here – by offering a digitally embedded income verification solution to securely transmit your income data including the payslips without a pause in your application process. ✨

Our technology allows businesses to access payroll data directly from the payroll systems to streamline income and employment verification, improve underwriting models, and help employees and independent freelancers avail custom benefits through their employers.🔥

We are looking for a Head of content who is also a strategist with experience in the B2B SaaS space to lead content planning, creation, curation, and research. The role includes generating content for the website, mobile app, social media, paid campaigns, and organic search. It involves ideating concepts and campaigns. The mandate is to create an innovative content strategy that educates, empowers, and inspires our consumers. We see the role as being equal parts story-telling and community building - the ideal candidate will have exceptional communication, organizational, and collaborative skills.

What will you do?

• Content Strategy and Management 
  • Design content marketing strategies and initiatives to achieve business targets, including traffic, engagement, acquisition, and customer retention 
  • Manage digital content hubs and channels, including email, newsletters, and social media channels 
  • Collaborate across departments to deliver an effective content marketing strategy and editorial plan 
  • Develop editorial calendar, delegate tasks, and ensure deadlines are met
  • Have a brand publisher mindset, to create the content our audience is looking for and optimize the path to conversion 
  • Understand the basic best practices of the main social media channels, which content and approaches work on each, and why
• Content Production / SEO Know-How 
  • Have a working understanding of SEO, content categorization, content development, distribution, and measurement 
  • Collaborate with design and writing teams to produce high-quality content
  • Be the brand guardian and ensure the content created is consistent with our brand voice, style, and tone
• Measurement and Optimisation 
  • Monitor and analyze web traffic and social media metrics 
  • Support and manage ad hoc key projects and/or marketing initiatives 
  • Measure, optimize, improve and repurpose content on a regular and ongoing basis 
  • Support in requests related to data crunching and analysis.

We would love to hear from you if :

• You have 5-7 years of experience in content marketing with at least 2-3 years leading content for hyper-growth startups/businesses.
• Prior experience in heading content marketing channels in the B2B/ SaaS setup in the international markets (preferably for Small & Mid-size businesses)
• A background in brand and/or content strategy, whether at an agency or in-house.
• Genuine excitement about the opportunity for brands to be the world’s foremost storytellers.
• Strong writing skills for both creative and business communication purposes.
• An ability to present to “sell through” our ideas and approaches.
• Working knowledge of key distribution and measurement platforms such as CRM, email automation, analytics, social, and search.
• You can lead but, more importantly, execute. You get your hands dirty and are actively involved in actual execution, NOT just strategies & management.
• You know content-linked SEO inside-out.
• You’re a visionary - you align with the company’s long-term vision and can zoom out to see the big picture equally well as you can zoom in to executing specifics.
• You can categorize content initiatives into objective-driven buckets -branding, acquisition, growth, etc.
• Tools like these are not new to you - SEMRush/Ahrefs, SendInBlue/MailChimp, Buffer/Hootsuite, Google Analytics/Datastudio, Campaign URL builder, etc

Why should you work with us?

• We are growing exponentially Going from an on-paper idea to revenues in less than 12 weeks - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
• Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
• Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail about our flexible benefits in the next section.👇
• So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.

Flexible Benefits

• Salary 💸 We offer competitive salaries with performance-based bonuses and raises at will. We believe that a raise doesn’t need to be tied to an annual review.
• Stock Options 📈 We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome.
• Health Insurance 💪 We believe you and your family deserve robust health coverage because we care about them too. A health policy of 5 lakhs is provided and other benefits to you and your family.
• Brand new MacBook 💻 You get a MacBook you can use for work.
• Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most.
• Passion Fund 🏀 Invest in yourself or your passion project. Take a course, do gardening or start a newsletter. At Tartan, we want to invest in your professional growth and personal.
• Wind Down 🎥 Whether it’s Netflix, Prime, Hotstar with the family, or cozying up with an audio book, we provide a monthly stipend to spend on the streaming, entertainment, or news sources of your choice.**

Sound like something you’d like to be a part of? We’d love to hear from you!

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• Excellent interpersonal and written and oral communication skills.
• Excellent computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Fluent in English
• Office Work Location: Malad (East) Mumbai, Maharastra.

• Readsoft INVOICES
• AP invoices process cycle from Readsoft OCR to Cockpit & final posting
• Understanding on Readsoft INVOICES, configurations, mailbox/collector setup
• New profile setup in Readsoft INVOICES & Cockpit & customization on existing profile & fields
• Good understanding on Process Director (Cockpit), PDWeb
• Troubleshooting in Readsoft OCR & Cockpit to fix the issues
• Understating on USER EXISTS & basics on ABAP programming
• Invoices Optimization
• SAP transport process including Charm
• Analyze and Identify impact of Kofax patches
• Linkages in ABAP and Ariba to SAP integration
• Knowledge of any core functional module of SAP will be an added advantage
• Good Communication skill, Very Good team player and good analytical and problem-solving skill
• Knowledge of Kofax KPI analytics an added advantage

Are you an Angular Developer who is passionate about using one of the most powerful frameworks to create front end interfaces?

Location: Manjeri, Malappuram, Kerala.

Ideal candidate should be willing to relocate to Kerala.

About Our Company

We, at Zil Money Corporation a subsidiary of Tyler Petroleum Inc (www.zilmoney.com), are committed to providing a mutually respectful work environment. We believe diversity and inclusion among our teammates are critical to our success as a global business. We seek to recruit, develop and retain the most talented professionals from a diverse candidate pool across the world. And we make every effort to make our product, approach, and work culture apparent and bespoke.

• Zil Money Corporation is a subsidiary of Tyler Petroleum Inc.
• Tyler Petroleum Inc is one of the fastest-growing private companies in the United State of America, ranked 4090 in 2021.
• Sabeer Nelli, an official member of the Forbes Business Council, is the founder and CEO of the company.
• 60 Million USD recorded revenue in 2021
  
  

Job Description

As an Angular developer, you will have an important role in developing and maintaining web applications. The Angular developer will be responsible for ensuring that these applications are performant, secure, and easy to use. In addition, they must contribute to developing new features and functionality.

• Building self-contained, reusable, and testable modules and components
• Develop user interfaces using the Angular framework
• Writing non-blocking code and resorting to advanced techniques such as multi-threading when needed
• Cooperating with the back-end developer in the process of building the REST full API
• Ensuring high performance on mobile and desktop
• Unit-test the code and debug the application.
• Create custom directives and components
• Good debugging skills.
• Communicating with external web services
• Profile optimization (memory, speed)
• Knowledge of NodeJS and ReactJS
• Experience with back-end technologies (Node.js, Express) is a plus
• Strong proficiency in HTML, CSS3, and JavaScript
• Familiarity with newer specifications of ECMAScript is also a major advantage

Requirements

• Bachelor’s degree in computer science, computer engineering, or similar.
• Should have 2 -3 years of work experience on front-end technologies, with reasonable software development expertise?
• Proficient in Angular 12, typescript, Ionic framework and SCSS
• Excellent project management skills.
• Excellent communication skills.
• Critical thinker and good problem-solver.

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc