Product Designer (ONLY FROM B2C CONSUMER BASED STARTUP)

Design, develop, and maintain high-quality software solutions using programming

languages such as Java.

Implement backend services using frameworks like Spring Boot and frontend

interfaces using frameworks like React.

Apply deep knowledge of algorithms and data structures to solve complex problems

efficiently.

Optimize code for performance, scalability, and reliability.

Work with SQL and NoSQL databases to design, implement, and manage data storage

solutions.

Ensure data integrity and optimize database queries.

Leverage open-source tools and frameworks to develop scalable and maintainable

solutions.

Stay updated on the latest trends in open-source technologies.

Utilize Linux systems for development and deployment.

Automate and streamline processes using Linux tools and scripts.

Develop and maintain mobile applications that align with user requirements and

business goals.

Collaborate with cross-functional teams to ensure seamless integration with backend

systems.

Work closely with product managers, designers, and other engineers to bring ideas to

life.

Participate in code reviews, testing, and debugging to ensure high-quality

deliverables.

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Job Description

Our Business Development Executives are responsible for delivering services to clients in the areas relating to business registrations, tax services, and corporate filings. Executives must be capable of engaging with clients on a range of mediums such as phone, email, live chat, and other internet-based communications channels.

A Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.

Key Skills

• Comprehensive Computer Skills
• Ability to converse with clients over the Phone, email
• Ability to manage and work with multiple clients
• Positive attitude
• Punctual work ethics
• Ability to learn quickly
• Attitude to go beyond job responsibilities to ensure client satisfaction
• Experience working with CRM and Project management tools
• Languages – Proficiency in Hindi and English is mandatory

Job Responsibilities

• Handle customer requests over the phone and email on a daily basis
• Respond to custom requests

Role Description

The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.

General Accountabilities/Job Responsibilities:

• Participate in the requirements analysis, design, development and testing of applications.
• Write clean and efficient code and stay hands-on with it.
• Write high level code, code review, unit testing and deployment.
• Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
• Contribute to the development of project estimates, scheduling, and deliverables.
• Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
• Take up the opportunities to mentor and guide junior team members in excelling their jobs.

Requirements:

• B.E. /B.Tech. in Computer Science or MCA from a reputed university.
• 3-12 years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
• Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
• Knowledge of distributed system, distributed caching, messaging frameworks, ESB etc.
• Experience in Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database
• Additionally, knowledge of HBase, Hadoop and Hive is desirable.
• Familiarity with message queue systems and AMQP and Kafka is desirable.
• Experience as a participant in agile methodologies.
• Excellent written and verbal communication skills and presentation skills.
• This is not a fullstack requirement, we are looking for a purely backend expert.

Requirements:

• Required experience of 3 to 8 years

• Required Skill Set: Core Java, Java 8, Spring, Spring Boot, Database, Unit Testing & Rest API.

• Good to have Microservices

• Familiarity with concepts of MVC, JDBC, and RESTful

• You will be responsible to perform- requirement analysis, high-level design, coding, unit testing, and general quality assurance of the web applications

• Knack for writing clean, readable Java code

• Understanding fundamental design principles behind a scalable application

• Good to have knowledge of Spring Security, and JPA

Responsibilities:

• Designing and implementing Java-based applications.

• Analyzing user requirements to inform application design.

• Defining application objectives and functionality.

• Aligning application design with business goals.

• Developing and testing software.

• Debugging and resolving technical problems that arise.

• Producing detailed design documentation.

• Recommending changes to existing Java infrastructure.

• Developing multimedia applications.

Desired Candidate Profile

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!