Product Designer (ONLY FROM B2C CONSUMER BASED STARTUP)

Must have 3+ years of experience in Data Analytics / Data Analysis roles

Mandatory (Experience 2) – Strong hands-on expertise in SQL, Advanced Excel, Tableau, and Power BI

Mandatory (Experience 3) – Proven experience in data extraction, data cleaning, transformation, dashboarding, and reporting

Mandatory (Core Skills) – Expertise in SQL, Data Analysis, Data Visualization, Reporting, Statistical Analysis, Data Validation, and Dashboard Creation

Mandatory (Technical Skills) – Strong understanding of databases, large datasets, KPI reporting, and analytical techniques

Mandatory (Company) – Candidates from B2C product-based companies will be preferred OR working at or having prior experience with Mu Sigma will be given high priority

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Description

We're seeking a qualified and motivated Business Development Executive who is responsible for developing the sales team.

As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products.

Auto mechanics is a growing company that prides itself on the quality of its products and the commitment to customer satisfaction.

Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful

candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction

Communication and negotiation skills

Proven sales track record

Ability to build rapport

Experience: 1 - 3 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am - 7:00pm

Mandatory language: English

• Masters certification in CT-P101, P102, P103
• Masters certification in Cramer control, Extron, AMX
• In-depth knowledge of BiAmp, Boss, Crestron and BSS Programming
• In-depth knowledge of VC Integration
• Understanding of AMX/CRESTRON programming cause/effect impact on overall audiovisual systems.
• Extensive knowledge of RS232/422/485 and IP-based control protocol products.
• Ability to manage multiple priorities with flexibility in a fast-paced environment.
• Strong customer service orientation, excellent interpersonal, verbal and written communication skills.
• Must be able to work cooperatively with others in a team-oriented environment.
• 8+ years of programming experience in AMX/CRESTRON control system source code and touch panel interface with deep working knowledge of Biamp, Lutron, Extrom, Plasmas and Projectors, AMX/Crestron, and others.
• CTS and other industry certifications will be an add-on.

Job Description:

Translating system requirements into the design and development of systems.
Transform vital business needs into code and drive innovation.
Collaborating and integrating code into enterprise systems.
Creative problem-solving skills.
Attitude to achieve the goals with complete ownership and hard work.

Technical Skills:

Must Have:

• 2+ Years of experience in UI/Front-end development of rich interactive web-based applications or modules.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience working as a React.js Developer. Thorough understanding of React.js and its core principles.
• In-depth knowledge of JavaScript, CSS, HTML, HTML 5, JSON, XML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme.
• Knowledge of MVC Pattern and Architecture. Experience with popular React.js workflows (such as Flux or Redux)
• Experience with user interface design.
• Experience with web debugging and performance testing software.
• Experience in all testing phases of development including Unit & Integration Testing.
• Excellent troubleshooting skills.
• Team player
• Excellent time-management skills

Beneficial:

• Working experience with Core Java.
• Knowledge of Jquery , Nodejs, Bootstrap, Struts, Spring, Hibernate, JSP, JSF, Angular, Vue,js Framework.
• Working with Databases (MSSQL, Oracle, Postgres)
• Working experience on source code version control systems (SVN, GIT)
• Working experience on Issue Tracking tool e.g. Jira, Bugzilla
• Working experience on Code Analysis tools e.g. Sonar Qube, Checkmarx.
• Experience in Restful Web Services integration.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Independent worker
• Great interpersonal and communication skills

Responsibilities

• Participate as a team member in all phases of software development lifecycle.
• Co-ordinating with the team on individual responsibilities and roadblocks.
• Perform design, development and testing on individual tasks
• Managing initiatives on UI/UX work
• Transparently share the challenges & feedbacks.
• Participate in integrated testing of product/ package.
• Designing a modern highly responsive web-based enterprise application component user interface.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Learn and understand user interactions.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers.
• Providing technical assistance to the other teammates.
• Keep compliance with Quality Systems and Procedures.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus