Business Development Executive

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

About Antier

Antier operates at the intersection of blockchain, AI, tokenization, digital assets, and enterprise Web3 infrastructure. Our audience is serious: technology buyers, fintech leaders, Web3 founders, developers, ecosystem partners, and institutional decision-makers. Our communication needs to match that of the audience in tone, context, and credibility. It must be performance-driven, not hype-led.

The Role

We're hiring two Senior Social Media Strategists to own Antier's presence across LinkedIn, X, Farcaster, Discord, Telegram, and YouTube. The primary mandate is to drive visibility and inbound demand for Antier's offerings, translating our capabilities, client work, solution launches, partnerships, and product updates into platform-native content that generates qualified business conversations. You'll set narrative direction, run campaigns, manage communities, and tie social activity to measurable business outcomes.

Scope of Work

You'll own Antier's social presence end-to-end. Across LinkedIn, X, YouTube, and newsletters, you'll surface capabilities, case studies, solution narratives, partnership announcements, and KOL collaborations to drive inbound interest. Across Discord, Telegram, Farcaster, and X, you'll run community activation through campaigns, quests, AMAs, partner ecosystems, and live formats that build qualified audiences around what Antier offers.

What You'll Do

1. Strategy & Narrative Build platform-specific content strategies tied to Antier's offerings, launches, partnerships, events, and active business priorities. Translate what Antier builds and delivers into clear, credible content shaped by ICP context, audience psychology, and platform behavior. Founders, developers, institutional buyers, and ecosystem partners each need a different angle and a different hook. Identify white space in competitor and ecosystem conversations where Antier's work can land with impact.
2. Brand Voice & Approval Workflow You'll be the custodian of Antier's social voice, working with the existing tone and refining it as platforms, audiences, and our offerings shift. Voice should stay consistent in tone and credibility while feeling native on each platform. Content moves through an internal review process: marketing leadership signs off on standard posts, with additional product, legal, or compliance review on token-related, client-related, or otherwise regulated topics.
3. Campaigns & Lead Generation Design social funnels that move audiences from awareness to inquiry across LinkedIn, X, newsletters, and landing pages. Run campaigns around solution launches, client engagements, reports, events, and partnerships, each anchored to clear conversion hooks rooted in buyer psychology and the decision context of the target ICP. Build KOL and creator collaborations that bring qualified attention rather than vanity reach.
4. Platforms & Community Manage day-to-day activity across LinkedIn, X, Farcaster, Discord, Telegram, and YouTube. Each platform has its own user behavior, content rhythm, and engagement patterns, and content must be platform-native rather than cross-posted. Host and produce X Spaces, Discord stages, and AMAs. Maintain community health, response quality, and engagement standards.
5. Performance & Reporting Track engagement quality, audience composition, profile visits, link clicks, inbound inquiries, and campaign-attributed outcomes, not vanity metrics. Read audience behavior across content types, formats, and platforms, and adjust accordingly. Deliver weekly and monthly reports with insight, not dashboards: what worked, what didn't, what changes next.
6. Crisis & Trust Handle FUD, misinformation, and sensitive moments with composure and accuracy. Stay aware of regulatory framing risks (SEC, MiCA, financial promotion rules) when shaping content around tokens, assets, or yield-related topics.

What You Bring

• 4+ years in social media strategy, content, or growth, ideally with Web3, fintech, AI, SaaS, or developer-focused brands.
• Sharp ICP understanding for B2B technology audiences. You can map content to buyer psychology, decision context, and where each persona sits in their journey.
• Strong writing across formats: LinkedIn posts, X threads, Farcaster casts, community announcements, video scripts, newsletter copy.
• Comfort with Web3 fundamentals (tokens, smart contracts, DeFi, stablecoins, infrastructure) and an active interest in where the space is heading.
• Working knowledge of short-form video (Reels, Shorts) and live audio formats.
• Analytics depth across platform-native dashboards, web traffic measurement, UTM-based attribution, and on-chain data context where relevant.
• Editorial judgment. You push back on weak ideas, offer stronger ones, and can explain why a post worked or didn't, drawing on platform behavior and audience psychology rather than gut feel.

Education

• A strong educational background, such as a B.Tech and/or MBA, is preferred for this role.
• Qualification from premier institutes (IITs, IIMs, BITS, ISB, MICA, NIFT, or top global universities) would be a plus.
• Candidates from non-traditional backgrounds or self-taught professionals with strong experience in Web3 or B2B tech are equally encouraged to apply.

What we value most is your portfolio and proven impact — the brands or handles you’ve scaled, campaigns you’ve executed, and measurable outcomes you’ve driven.

What Success Looks Like in 90 Days

• Audited Antier's current social presence and identified 3 to 5 high-leverage shifts.
• Shipped a platform-specific content calendar and launched at least one campaign with measurable inbound impact.
• Established baseline metrics and a weekly reporting rhythm with marketing leadership.
• Built working relationships with the BD, design, product, and technical teams.

How to Apply

Send your CV along with:

1. Links to 2 to 3 social handles you've owned or significantly shaped.
2. Two campaign or content examples with brief context: objective, what you did, what happened.
3. A short note on the platforms and formats you're strongest on, and where you're still building.

Job Opening: Tech Manager

Company: Pixerize Inc.

Location: Remote 

Job Type: Full-Time | Start Date: Immediate

About Pixerize

At Pixerize, we empower businesses to scale through strategic automation and streamlined operations. We're on a mission to simplify systems, optimize performance, and help businesses grow globally. Our tools and platforms are the foundation of our operations, and we’re looking for a technical leader to ensure they run flawlessly.

Role Overview

We're seeking a Tech Manager who will take ownership of our digital infrastructure—Wix, Webflow, Asana, and Monday.com—and integrate them using platforms like Zapier and other automation tools. Your primary goal is to build, connect, and manage the digital systems that support our leads and operations teams.

This is a hands-on role requiring strategic thinking, technical setup, and automation implementation to ensure every part of our tech stack is synchronized for optimal business efficiency.

Responsibilities

• Set up, configure, and manage Wix and Webflow websites.
• Build and optimize task and project workflows in Asana and Monday.com.
• Design and implement cross-platform integrations using Zapier, APIs, or other tools.
• Ensure seamless handoffs between lead generation, onboarding, and operational workflows.
• Maintain documentation and systems for updates, troubleshooting, and improvements.
• Provide support for internal teams using technical systems.
• Identify new automation opportunities to reduce manual work.

KPIs & Performance Metrics

• All tools integrated and functioning smoothly across departments.
• Automations running reliably, with minimal manual intervention.
• System uptime and issue resolution times.
• Improved workflow efficiency for leads and operations teams.
• Consistent onboarding and task management experience across departments.

Requirements

• 2+ years in a technical role managing digital platforms or tools.
• Strong knowledge of Wix, Webflow, Asana, Monday.com, and Zapier.
• Experience with automation platforms and third-party integrations.
• Attention to detail and ability to troubleshoot systems end-to-end.
• Clear documentation and communication skills.
• Problem-solver with a proactive mindset.

Nice to Have

• Basic coding or API experience.
• Experience in startup or scaling business environments.
• Familiarity with CRM or email marketing platform integrations.

What you need to have:

• 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
• Sales/P&L Management - Any experience in managing top line sales and responsible for achieving top-line numbers
• Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns 
• ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey   
• Strong growth trajectory    

• Involvement in the overall application lifecycle
• Design and develop software applications in Scala and Spark
• Understand business requirements and convert them to technical solutions
• Rest API design, implementation, and integration
• Collaborate with Frontend developers and provide mentorship for Junior engineers in the team
• An interest and preferably working experience in agile development methodologies
• A team player, eager to invest in personal and team growth
• Staying up to date with cutting edge technologies and best practices
• Advocate for improvements to product quality, security, and performance

Desired Skills and Experience

• Minimum 1.5+ years of development experience in Scala / Java language
• Strong understanding of the development cycle, programming techniques, and tools.
• Strong problem solving and verbal and written communication skills.
• Experience in working with web development using J2EE or similar frameworks
• Experience in developing REST API’s
• BE in Computer Science
• Experience with Akka or Micro services is a plus
• Experience with Big data technologies like Spark/Hadoop is a plus company offers very competitive compensation packages commensurate with your experience. We offer full benefits, continual career & compensation growth, and many other perks.