Job Description
Our Business Development Executives are responsible for delivering services to clients in the areas relating to business registrations, tax services, and corporate filings. Executives must be capable of engaging with clients on a range of mediums such as phone, email, live chat, and other internet-based communications channels.
A Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.
Key Skills
- Comprehensive Computer Skills
- Ability to converse with clients over the Phone, email
- Ability to manage and work with multiple clients
- Positive attitude
- Punctual work ethics
- Ability to learn quickly
- Attitude to go beyond job responsibilities to ensure client satisfaction
- Experience working with CRM and Project management tools
- Languages – Proficiency in Hindi and English is mandatory
Job Responsibilities
- Handle customer requests over the phone and email on a daily basis
- Respond to custom requests
Shubham Vishwakarma
Full Stack Developer - Averlon
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🚨 We’re Hiring | Customer Support Executive
Blended Process (Chat + Voice) | Work From Home
Company - Techno Task
Process - Blinkit
We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.
🔹 Role Details
Position: Customer Support Executive
Process: Blended (Chat + Voice)
Work Mode: Work From Home / Remote
Languages Required: Hindi + English
🔹 Key Responsibilities
Handle customer queries via chat and voice calls
Provide accurate information and effective resolutions
Maintain professionalism, quality standards, and customer satisfaction
Document interactions clearly and correctly
🔹 Eligibility & Requirements
Excellent communication skills in English
Comfortable handling both chat and voice support
Ability to work in rotational shifts
🔹 System & Internet Requirements (Mandatory)
Laptop/Desktop with Windows 11
100 MBPS internet speed
UPS / Power backup to avoid downtime
🔹 Shift Details
24/7 Rotational shifts
6 days working, 1 rotational week off
🔹 Salary & Compensation
Freshers: ₹19,000 CTC (₹15,000 approx. in-hand)
Experienced: ₹21,000 CTC (₹17,000 approx. in-hand)
🔹 Interview Process
HR Round
Operations Round
Online Assessment
Client Round
EXCITED ABOUT YOUR TASKS?
● Liaise with clients to understand role requirements in order to source the most suitable
candidates
● Source, screen and compile a shortlist of qualified candidates for various technical roles
● Screen the candidates to ensure we put forward the best quality candidates to clients
● Recruit senior IT profiles, with a focus on functional expertise
●Communicate with hiring managers in order to understand vacancy requirements fully
● Establish a strategy in order to deliver suitable candidates on time
● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service
● Connect and coordinate with external vendors to support hiring needs
● Serve the business at a very deep and high touch level
WHAT WILL YOU NEED TO SUCCEED?
● 1 year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting
● Familiarity with different selection methods (screening, interviews, assignments)
● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity
● Must have Strong Knowledge of IT Technologies and skills
● Experience in handling multiple vendors.
● Great interpersonal and communication skills
● MBA in human resources or similar relevant field
Immediate Joiners preferred
Job Title: Sales Executive (EdTech) for Online Certification Program
Location: Initially Remote; potential mandatory transition to Bangalore office after three months
Salary and Compensation:
- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.
- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.
- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.
- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.
Job Overview:
We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.
Key Responsibilities:
- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.
- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.
Leverage leads generated via social media to convert into paying customers.
- Participate in a one-week training session to optimally prepare for effective course promotion.
Requirements:
- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.
- Exceptional communication and negotiation skills.
- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.
Compensation and Incentives:
- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.
- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.
Additional Details:
- This role begins with a 30-day probation period where meeting sales targets is crucial.
- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.
- Continuation of employment and salary is contingent on consistently achieving sales targets.
How to Apply:
- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.
- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.
Python
Docker
Amazon Web Services (AWS)Responsibilities:
- Build and maintain REST APIs
- Proficient in Python or any other programming language
- Experience in writing Unit/Integration tests.
- Experience with Distributed Version Control System.
- Elasticsearch or Solr experience.
- NOSQL experience- Cassandra, MongoDB.
- Experience in Message brokers - Rabbitmq.
- Experience with AWS Infrastructure, Lambda, Docker/Containers
Desired to have:
- Should be pragmatic and realize when a solution is over-engineered as well as knowing when to spend time on creating the right abstraction that allows us to move faster in the long run.
- Passion for your work and striving to do things “the right way”.
- Familiarity with Agile/Lean process.
- Willingness to work in a Startup environment.
- Excellent debugging and optimization skills.
- Knowledge of emerging technologies and a solid understanding of the full product development life cycle.
- Excellent knowledge of mobile user experience, information architecture and trends
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Social Media Expert
Description:
Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook? We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.
Competencies:
- Consistent and self-driven to learn about social media platforms and trends.
- Strong creative storytelling skills with a focus on visual and content aesthetics.
Skills:
- Working knowledge of SMM tools like Hootsuite, Moz, Loomly, etc.
- Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
- Adept at digital tools like Facebook Insights, Twitter Analytics, Google Analytics/Google Ad Manager.
- Adept at communicating in a professional, but unique social media “voice” for each client; directly aligned with the clients’ thought leadership and content platform.
Experience:
- Demonstrable B2B social networking experience and social analytics tools.
- Experience in managing multiple digital marketing campaigns with the ability to analyze and make recommendations on performance.
- Strong understanding of social media KPIs, keyword optimization tools, and social media algorithms.
Location and Type:
Remote, Full-time
Evaluation:
Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.
We’re searching for professionals that have a solid track record of creating long-term value for organizations. First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients and should have knowledge about selling of software services. Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
Responsibilities:
Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
Building business relationships with current and potential clients
Collaborating with sales and leadership to secure, retain, and grow accounts
Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
Creating and maintaining a list/database of prospect clients; maintaining database (Zoho CRM, Excel, etc.) of prospective client information
Cold calling; making multiple outbound calls to potential clients; responding to enquiry calls; closing sales and working with client through closing process;
Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
Maintaining a pipeline of all sales administration using CRM software
Arrange meetings for senior management with prospective clients
Skills:
Bachelor’s degree is required
3 years of experience in sales – particularly in Software Services
Excellent written and verbal communication
Knowledge of productivity tools and software
Must have good negotiation skills
Must be able to create good presentations
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon