
Company Description:
LimeTray is a product-startup based in Gurugram that helps restaurants market, engage, and sell to more customers online. With the aim of helping restaurants reach a wider customer base, LimeTray provides solutions to overcome the challenges they face in the digital space. The founding team at LimeTray consists of ISB, NSIT alumni with strong-domain knowledge, and they have successfully built one of the largest online food ordering portals before. LimeTray is supported by angel investors and advisors who are very successful internet entrepreneurs, as well as Matrix Partners, one of the top 5 VC firms in India. Learn more about us at angel.co/limetray and read our blog at medium.com/limetrayculture.
Product Delivery Manager Experience: 2-3 years
Notice Period: Immediate to 10 Days
Location: Gurugram, 5 Days Working
Work Mode: Work From Office
Shift Timings: 10 AM - 7 PM
We are looking for a person who has experience in handling both Domestic as well as International Clients and has worked on Multiple Projects before and having experience in Team Handling will be an advantage. One should have experience in Saas based company and has handled various products will be prefer.
Key Responsibilities:
- Coordinate product delivery processes, ensuring efficient and timely completion.
- Facilitate client on-boarding, guiding them through the process and addressing any concerns.
- Maintain clear and effective communication with clients, serving as a primary point of contact.
- Conduct client meetings confidently, addressing requirements and ensuring client satisfaction.
- Develop a thorough understanding of the product to effectively train clients and address inquiries.
- Actively engage in resolving client escalations and queries promptly and efficiently.
- Serve as the primary point of contact (POC) for clients, fostering positive relationships and addressing needs.
- Facilitate communication and collaboration between internal and external teams to ensure smooth product delivery.
- Oversee integrations raised with food delivery aggregators and/or payment gateways, ensuring seamless execution and issue resolution.
- Qualifications:2-3 years of experience in product delivery or a related field
- Strong analytical and problem-solving skills
- Excellent presentation skills
- Exceptional written and verbal communication skills
- Ability to work collaboratively in a team
- Attention to detail and ability to meet deadlines
- Experience in the restaurant or food industry is a plus
- Bachelor's degree in a relevant field

About LimeTray
About
Our story starts with the realization that restaurants making good food, 6 out of 10 times, drop the shutters in front of our very eyes. The thought of letting good food go to waste was heartbreaking. So we at LimeTray, decided to help restaurants by designing and implementing products that help bridge the disconnect between the restaurants & the consumer. In a world that demands convenience, we help restaurants in getting online and provide them tools to engage with customers, increase their reach and improve their operational efficiency. In 3 years, we've become one of the very few global product companies from India with 3500+ satisfied restaurants on board. LimeTray's founding team consists of ISB, NSIT alumni with strong-domain knowledge having built one of the largest online food ordering portal before. LimeTray counts very successful internet entrepreneurs as its angel investors & advisors. We are also backed by Matrix Partners, one of the top 5 VC firms in India
Connect with the team
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**Job Description:**
We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.
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