Ruby on Rails Developer

We’re looking for an Engineering Manager to guide our micro-service platform and mentor a fully remote backend team. You’ll blend hands-on technical ownership with people leadership—shaping architecture, driving cloud best practices, and coaching engineers in their careers and craft.

Key Responsibilities:

Area

What You’ll Own

Architecture & Delivery

• Define and evolve backend architecture built on Java 17+, Spring Boot 3, AWS (Containers, Lambdas, SQS, S3), Elasticsearch, PostgreSQL/MySQL, Databricks, Redis etc...

• Lead design and code reviews; enforce best practices for testing, CI/CD, observability, security, and cost-efficient cloud operations.

• Drive technical roadmaps, ensuring scalability (billions of events, 99.9 %+ uptime) and rapid feature delivery.

Team Leadership & Growth

• Manage and inspire a distributed team of 6-10 backend engineers across multiple time zones.

• Set clear growth objectives, run 1-on-1s, deliver feedback, and foster an inclusive, high-trust culture.

• Coach the team on AI-assisted development workflows (e.g., GitHub Copilot, LLM-based code review) to boost productivity and code quality.

Stakeholder Collaboration

• Act as technical liaison to Product, Frontend, SRE, and Data teams, translating business goals into resilient backend solutions.

• Communicate complex concepts to both technical and non-technical audiences; influence cross-functional decisions.

Technical Vision & Governance

• Own coding standards, architectural principles, and technology selection.

• Evaluate emerging tools and frameworks (especially around GenAI and cloud-native patterns) and create adoption strategies.

• Balance technical debt and new feature delivery through data-driven prioritization.

Required Qualifications:

● 8+ years designing, building, and operating distributed backend systems with Java & Spring Boot

● Proven experience leading or mentoring engineers; direct people-management a plus

● Expert knowledge of AWS services and cloud-native design patterns

● Hands-on mastery of Elasticsearch, PostgreSQL/MySQL, and Redis for high-volume, low-latency workloads

● Demonstrated success scaling systems to millions of users or billions of events Strong grasp of DevOps practices: containerization (Docker), CI/CD (GitHub Actions), observability stacks

● Excellent communication and stakeholder-management skills in a remote-fi rst environment

Nice-to-Have:

● Hands-on experience with Datadog (APM, Logs, RUM) and a data-driven approach to debugging/performance tuning

● Startup experience—comfortable wearing multiple hats and juggling several projects simultaneously

● Prior title of Principal Engineer, Staff Engineer, or Engineering Manager in a high-growth SaaS company

● Familiarity with AI-assisted development tools (Copilot, CodeWhisperer, Cursor) and a track record of introducing them safely

Job Title: Engineering Manager (Java / Spring Boot, AWS) – Remote

Leadership Role

Location: Remote

Employment Type: Full-time

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• 5 - 7 years Experience with the following technologies: Core Java/J2EE, Spring Boot, Creating API, Hibernate, JDBC, SQL/PLSQL, messaging architecture, REST/Web services, Linux
• Expertise in application, data and infrastructure architecture disciplines
• Advanced knowledge of architecture, design and business processes
• 4+ years of Java, J2EE development experience
• Strong technical development experience in effectively writing code, performing code reviews, and implementing best practices on configuration management and code refactoring
• Experience in working with vendor applications
• Experience in making optimized queries to MySQL database
• Proven problem solving and analytical skills
• A delivery-focused approach to work and the ability to work without direction
• Experience in Agile development techniques, including Scrum
• Experience implementing and/or using Git
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Bachelor degree in Computer Science or related discipline preferred

Ruby on Rails Developer Responsibilities:

• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.

Ruby on Rails Developer Requirements:

• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience working with ruby on rails as well as libraries like Resque and RSpec.
• Ability to write clean ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Experience with AngularJS or BackboneJS.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.
• Familiarity with testing tools.

• Experience in Web and Mobile Applications.
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Strong proficiency with JavaScript (ECMAScript 5, 6)
• Knowledge of Node.js and frameworks available for it (SailsJS, Express)
• Understanding the nature of asynchronous programming and its quirks and workarounds.Familiarity with front-end technologies.
• User authentication and authorization between multiple systems, servers, and environments.
• Interaction with multiple data sources.
• Good understanding of SQL syntax.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
•  Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Knowledge in the field of IOT is good to have.

• Good academic qualifications
• Experience in developing web applications using Java, Spring, Hibernate, DWR, JSP
• Knowledge in Oracle Database concepts
• Sound knowledge in the following is a must
  o Hibernate
  o Spring
  o Oracle & MongoDb
  o HTML & CSS
  o Javascript
  o Jquery
  o Angular 4
  o Node JS
  
  Knowledge of Japer Reports will be an added advantage
• Good communication skills and be a good listener
• Problem solving skills
• Willingness to learn and do all development activities including quality assurance
• Team player