Domestic Voice Process

Mandate Skills:

• 3 - 7 years of experience in cloud-native applications (Azure strongly preferred) using Python.
• Thorough understanding of Object-Oriented Programming (OOP) design and practices.
• Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries.
• Great command of design patterns (especially integration design patterns)

At Egnyte we build and maintain our flagship software: a secure content platform used by companies like Red Bull and Yamaha.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We have 300+ engineers spread across the US, Poland, and India.

You will be part of the Site Reliability Engineering Team. This role involves the design, scale, performance tuning, monitoring, and administration activities on the various databases (majority on MySQL).

Your day-to-day at Egnyte:

• Build, scale, and administer a large fleet of MySQL servers spread over multiple data centers with a focus on performance, scale, and high availability.
• Monitor and troubleshoot critical performance bottlenecks for MySQL databases before it causes downtime.
• Review and assess the impact of database schema design, topology changes prior to their implementation
• Ensure that databases are secured, maintained, backed up, and highly available.
• Review stress testing results and provide recommendations to development teams
• Automate anomaly detection to surface databases with failures, IOPS, deadlocks, and other failure reasons.
• Automate management tasks, streamline processes, and perform standard administrative functions

About you:

• Understanding of MySQL’s (5.7+) underlying storage engines
• Knowledge of Performance and scalability issues with MySQL
• Strong experience with MySQL HA using Orchestrator/ProxySQL/Consul/Pacemaker
• Experience with configuration management like Puppet/Ansible
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Automation experience with ‘Python/Ruby/Perl’ and ‘SQL’ scripting
• Analytical skills necessary to perform troubleshooting of errors and performance issues on a large array of Mysql cluster spread over multiple data centers.

Due to the nature of the role, it would be nice if you have also:

• Experience in other distributed systems like Redis, Elasticsearch, Memcached.
• Experience in managing a large fleet of database servers.
• Knowledge of HA and scalability issues with PostgreSQL

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

About the role

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for a full stack engineer to help us scale Plum.

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides.

• Spec, build, test, and deliver new features while improving the performance and quality of the product.
• Run test-harness to guarantee the structure, integrity, and design of the application.
• Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
• Optimize JavaScript implementations to ensure that code remains performant.
• Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.
• Push things over the line, ship awesome features, and delight customers.

• 4+ years of hands-on experience building web applications with Nodejs, React.
• Comfortable with Responsive Web Design and Development and weave out beautiful code in React.
• Strong product and design sensibilities and has an obsessive attention to detail.
• Write testable, maintainable code that's easy to understand.
• Understand complex problems and break them down into smaller tasks.
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.

• 3+ Years of experience in developing iOS applications
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Should have experience with Swift, Autolayout, MVVM / MVP Design pattern.
• Should have experience with common iOS libraries like RxSwift, Alarmofire etc
• Debugging skills, including identifying memory leaks, performance bottlenecks.
• Good command over Data Structures and Algorithms.
• Understanding of design for scalability, performance and reliability
• Experience working in an Agile environment and project management tool like Jira
• Good to have experience in working with Google Maps and have published one or more app on app store.
• Good to have experience in CI/CD, Core Data, Swift UI, App Clips, Integrating with Payment Gateways

• Essentail Skills:
• Docker
• Jenkins
• Python dependency management using conda and pip

• Base Linux System Commands, Scripting
• Docker Container Build & Testing
• Common knowledge of minimizing container size and layers
• Inspecting containers for un-used / underutilized systems
• Multiple Linux OS support for virtual system

• Has experience as a user of jupyter / jupyter lab to test and fix usability issues in workbenches
• Templating out various configurations for different use cases (we use Python Jinja2 but are open to other languages / libraries)
• Jenkins PIpeline
• Github API Understanding to trigger builds, tags, releases
• Artifactory Experience
• Nice to have: Kubernetes, ArgoCD, other deployment automation tool sets (DevOps)

• Working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software
• Writing clean, manageable code and maintaining proper documentation
• Collaborating with cross-functional teams to define, design, and deliver new features
• Meeting tight deadlines

What you need to have:

• Minimum 2 years of hands-on experience
• Excellent command over Data Structures and Algorithms
• Strong problem solving and analytical skills
• Knowledge of benchmarking and optimization
• Security mindedness in development practices
• Ability to work independently in small teams