business development manager

Key Responsibilities

Manage technical onboarding and implementation for new clients

Understand customer requirements and configure the product accordingly

Provide technical support and troubleshooting for client issues

Work with APIs, integrations, and system configurations

Monitor customer usage and proactively address risks or gaps

Act as a technical advisor, guiding clients on best practices

Collaborate with internal teams (Engineering, Product, Sales) to resolve issues and improve product experience

Document solutions, processes, and customer requirements

Assist in client training sessions and demos

Ensure high customer satisfaction and retention

About The Role

Location: Remote / Hybrid (India Preferred)

Experience: 03–10 years of relevant experience

Reports to: CEO/Co-founder

Type: Full-Time

Tech Stack: Python, Frappe, LangChain, Neo4j, FAISS, React.js, AWS/GCP/Azure

What You’ll Do

● AI/ML Development

○ Build AI-powered student learning insights using Graph Databases (Neo4j), FAISS,

Sentence Transformers, and OpenCV (ResNet-50).

○ Develop Retrieval-Augmented Generation (RAG) and reinforcement learning models to

personalize content and assessment.

○ Research and implement multi-modal generation (text, image, voice) for highly

personalized learning interactions.

○ Fine-tune and optimize transformer-based models (e.g., GPT, BERT) to deliver contextual,

culturally relevant learning experiences.

● Backend & API Development

○ Architect and build scalable backend using Frappe, FastAPI, or Django.

○ Develop REST and GraphQL APIs to connect PAL with TAP’s LMS, Glific, and content

repositories.

○ Integrate Redis and Celery to manage background inference processes.

○ Connect with Glific APIs to power our AI-driven WhatsApp learning chatbot.

● Frontend & User Experience (Optional)

○ Develop a React.js-based student dashboard for real-time learning insights and content

delivery.

○ Collaborate closely with our UX team to ensure intuitive and accessible design.

● Cloud & Deployment (DevOps)

○ Deploy and scale models across cloud platforms: AWS, GCP, or Azure.

○ Implement CI/CD pipelines (Jenkins, Cypress.io) to ensure continuous delivery and testing.

○ Use Docker and Kubernetes for managing containerized deployments.

● AI-Driven Security & Automation

○ Ensure data privacy and compliance by embedding AI-powered security checks.

○ Automate personalized content delivery through NLP chatbots and AI workflows.

Who You Are

● You’ve worked on AI/ML systems at scale, especially in EdTech, SaaS, or social impact settings

● You’ve built or fine-tuned models with GPT/BERT, FAISS, LangChain, or custom embeddings

● You know how to move between backend complexity and real-world deployment

● You’ve used tools like Zapier, N8N, or FastAPI in production

● You don’t just write code — you write roadmaps, define structure, and love cross-functional

collaboration

● Bonus: You’ve dabbled in adaptive learning, NLP in regional languages, or multimodal AI

What You Can Expect?

● Real ownership – You’ll lead architecture, experimentation, and rollout

● Deep learning – Work with experienced leaders across product, pedagogy, and AI

● Remote flexibility – Work from anywhere, build for everywhere

● Bold pace, clear values – We move fast, think big, and always center the child

● Future leadership track – Opportunity to grow into a Tech/AI Lead role as we scale

● Full transparency – Competitive salary, equity potential, and clarity on what’s next

Digital Marketing Expert - B2B ABM & Performance

About ProductNova:

ProductNova is a fast-growing product development startup. We are a team of Product and Business Growth Experts enabling organizations in building new Product Portfolios, Transform into Product organizations, Identify business opportunities, Innovate and Scale Businesses.

For early-stage organizations and startups, we shape ideas into products, identify the right customer base and product market fit, define the product, provide marketing and sales enablement, plan the GTM, launch, iterate and scale.

For established organizations, we Transform them into product organizations, identify business & product areas to scale and help revamp the products across new regions and customer segments. We enable innovation, build new product portfolios and help grow the businesses Exponentially.

We are also building our own B2B SaaS Products

The Role:

As a Digital Marketing Expert at ProductNova, you will play a pivotal role in shaping and executing comprehensive digital marketing strategies to drive product and business growth. You will be responsible for driving marketing campaigns across channels and growing our business.

Key Responsibilities:

B2B SaaS Marketing Expertise: Lead generation, SEO, PPC, CRM tools, ABM, and data-driven campaigns. Excellence in aligning sales strategies, customer journey mapping, and delivering measurable growth through innovative marketing.

ABM And Performance Marketing: Identify, source and nurture high-value accounts, crafting personalized campaigns, optimizing paid channels, and measuring ROI across digital touchpoints. Align marketing with sales to accelerate pipeline and deliver scalable, impactful campaigns that balance brand visibility with revenue-focused outcomes.

Lead Generation: Build and optimize B2B and B2C Lead gen pipeline for ProductNova and its clients for their respective products and services across channels.

Digital Marketing Strategy: Formulate and execute robust digital marketing strategies aligned with ProductNova, our partner objectives and overall business goals. Tweak and optimize existing strategies to grow revenue 2X.

Campaign Management: Oversee the end-to-end management of digital marketing campaigns, ensuring seamless execution and optimization for maximum ROI. Utilize data-driven insights to continuously refine and enhance campaign performance.

Channel Expertise: Demonstrate expertise across various digital marketing channels, including but not limited to Meta, Google, SEO, SEM, social media, Email marketing, and Content marketing. Identify new and emerging channels to explore and incorporate into the overall marketing mix.

Analytics and Reporting: Implement robust analytics frameworks to measure and analyze the performance of digital marketing campaigns.

Qualifications:

• Any professional degree/MBA in Digital marketing.
• Min 2 yrs+ experience in B2B Digital marketing with a focus on product and business growth.
• Strong leadership skills with the ability to motivate a high-performing team.
• In-depth knowledge of digital marketing channels, tools, and analytics platforms.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

If you are a results-driven digital marketing professional with a passion for driving business growth, we invite you to join our dynamic team at ProductNova.

Job Type: Full-time

Role Description

Need a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.

Responsibilities

1. Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
2. Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
3. Be a great team player and coordinate with other design teams to seek and provide design assistance.
4. Use proficient creative software skills to create variety of static and motion graphics for communication design.
5. Learn business requirements and organisational values to adapt the same in designs.
6. Understand how creatives are performing via analysing performance data, and incorporate the same understanding into subsequest creatives.

Requirements

Strong Knowledge of Photoshop and Illustrator.

• Excellent visual design skills in both static and basic motion graphics.

• Basic knowledge of HTML and Adobe XD will be advantageous.

• Ability to present your designs and defend your solutions to various stakeholders.

• 2-4 years of experience as a graphic designer in a relevant field. Good layout designing skills and sense of colour usage.

• E-commerce background is a plus point.

Professional written and interpersonal skills.

• Understanding the Beauty Space is a plus.

• Experienced in determining requirements and meeting deadlines.

Responsibilities:

• Build next-generation web applications which are efficient, reusable front-end abstractions and systems.
• Work closely with designers to implement versatile front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
• Actively participate in design and code reviews to build robust applications and prototypes.

Requirements:

• A deep expertise in Javascript.
• Looking for people with Mean STACK experience that includes: Node JS, Mongo DB, Angular JS, Bootstrap, Express, React JS.
• The above needs to be coupled with Javascript, HTML, CSS.
• Constantly and consistently implementing new features and optimise existing ones from controller- level to UI.
• Vigilantly and rapidly fix bugs.
• Continuously solving problems to give our customers a delightful shopping experience.
• Work closely with Team Lead, UX designers and back-end engineers to implement front end solutions.
• Endorsing upcoming standards, launching, iterating and making a difference.
• Passionate about implementing elegant User Interfaces using HTML and CSS.
• Ability to write well-abstracted, reusable, highly performant code for UI components.

• Conceptualizing creative ideas with clients.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colors and fonts.
• Preparing design plans and presenting the website structure.

• A relevant diploma in a related field.
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Knowledge of Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)

Understanding the nature of asynchronous programming and its quirks and workarounds

Good with REST Api and integration of many API's in our backend

Good understanding of server-side templating languages (such as Jade, EJS, etc depending on your technology stack)

Understanding accessibility and security compliance

User authentication and authorization between multiple systems, servers, and environments
Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

Creating database schemas that represent and support business processes
Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as Git
Good Code writing skills 
Integration with Shopfy, Zoho, ERP, CRM is a plus.