business development manager

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

Market Research and Analysis :

- Conduct thorough market research to identify potential clients and business opportunities.

- Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach :

- Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

- Build and maintain a robust pipeline of prospective clients.

Client Relationship Management :

- Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

- Schedule meetings, presentations, and demonstrations(when needed)

Sales Support :

- Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

- Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation :

- Maintain accurate and up-to-date records of all business development activities, database and client interactions.

- Prepare weekly reports on sales activities, pipeline status, and market feedback.

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Designation-Full Stack-Java Developer
Location-Mumbai,Pune & Kolkata-Remote
Sal-Nego

Experience Required: 3 - 7 years

Skills Required:

 Develop applications using Java/JEE, Microservices, Spring, Spring Boot, JPA, Hibernate,

Spring MVC and Spring Data

 Nice to have Spring Integration

 Very strong in data structure and algorithm

 Experienced in Object-Oriented design

 Must have strong experience in Java and Spring Framework

 Excellent communication skills

 Must possess strong problem solving and troubleshooting skills

 JSP, Servlets, HTML, JavaScript, CSS, Angular, React

 Hands on experience in developing RESTFUL Microservices using spring boot and Web

Services using REST, JSON, SOAP, XML

 Linux / Unix operating systems

 SQL and databases like MySQL, PostgreSQL, Oracle

 Nice to have Cassandra, MongoDB

 Requirement analysis (use cases, user stories etc.)

 Worked in Agile Methodology & Scrums

 Used CI/CD or DevOps platform technologies e.g., Docker, Kubernetes, Git, Jenkins,

Artifactory etc.

 Proven ability to work cross-functionally

Job Title: Odoo Developer

Job Summary:

We are seeking an experienced Odoo Developer to join our dynamic team. The ideal candidate will be responsible for customizing, developing, and implementing Odoo ERP solutions. You will work closely with clients to understand their business needs and create tailored solutions to enhance business processes and improve efficiency.

Key Responsibilities:

• Odoo Customization & Development: Customize and develop Odoo modules based on client requirements.
• Module Creation: Design, implement, and maintain custom Odoo modules for various business functions (e.g., sales, inventory, accounting).
• Integration: Integrate Odoo with third-party applications and external systems through APIs.
• Database Management: Manage and optimize PostgreSQL databases associated with Odoo.
• Bug Fixing & Troubleshooting: Identify, diagnose, and resolve issues in Odoo systems to ensure smooth operations.
• Odoo Upgrades: Perform Odoo version upgrades and ensure compatibility of modules across different versions.
• User Support: Provide technical support to users and assist in troubleshooting issues.
• Documentation: Maintain proper documentation of all customizations and development work.
• Collaboration: Work closely with project managers, business analysts, and clients to deliver the best solutions.

Skills & Qualifications:

• Strong proficiency in Python and experience with the Odoo framework.
• Experience in developing and customizing Odoo modules and reports (Qweb).
• Solid understanding of SQL, PostgreSQL, and database management.
• Knowledge of JavaScript, XML, HTML, and CSS for front-end customization.
• Familiarity with API integration and third-party system integration.
• Strong problem-solving and debugging skills.
• Experience with version control systems like Git.
• Ability to work on multiple projects and meet deadlines in a fast-paced environment.
• Good communication skills and ability to collaborate with clients and team members.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Preferred Skills:

• Experience in Odoo eCommerce and Odoo Studio.
• Knowledge of project management methodologies (e.g., Agile).
• Familiarity with Odoo security best practices and performance optimization.

Why Join Us?

• Opportunity to work on exciting Odoo projects across different industries.
• Collaborative and supportive work environment.
• Competitive salary and benefits.

You will be responsible for designing, building, and maintaining data pipelines that handle Real-world data at Compile. You will be handling both inbound and outbound data deliveries at Compile for datasets including Claims, Remittances, EHR, SDOH, etc.

You will

• Work on building and maintaining data pipelines (specifically RWD).
• Build, enhance and maintain existing pipelines in pyspark, python and help build analytical insights and datasets.
• Scheduling and maintaining pipeline jobs for RWD.
• Develop, test, and implement data solutions based on the design.
• Design and implement quality checks on existing and new data pipelines.
• Ensure adherence to security and compliance that is required for the products.
• Maintain relationships with various data vendors and track changes and issues across vendors and deliveries.

You have

• Hands-on experience with ETL process (min of 5 years).
• Excellent communication skills and ability to work with multiple vendors.
• High proficiency with Spark, SQL.
• Proficiency in Data modeling, validation, quality check, and data engineering concepts.
• Experience in working with big-data processing technologies using - databricks, dbt, S3, Delta lake, Deequ, Griffin, Snowflake, BigQuery.
• Familiarity with version control technologies, and CI/CD systems.
• Understanding of scheduling tools like Airflow/Prefect.
• Min of 3 years of experience managing data warehouses.
• Familiarity with healthcare datasets is a plus.

Compile embraces diversity and equal opportunity in a serious way. We are committed to building a team of people from many backgrounds, perspectives, and skills. We know the more inclusive we are, the better our work will be.         

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills