Requirements: • Bachelor's degree in business management, marketing, or related field. • 0 - 3 years' relevant work experience in business development or similar field preferred. • Excellent written and verbal communication skills. • Ability to handle multiple projects simultaneously and work under pressure. • Proficient in Microsoft Office and relevant software.
Responsibilities: • Identifying profitable business opportunities • Conducting extensive market research • Creating actionable business strategies • Nurturing relationships with clients • Analyzing market trends.
Shubham Vishwakarma
Full Stack Developer - Averlon
About JNJ Technologies and Services LLP
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About Unilog
Unilog is the only connected product content and eCommerce provider serving the Wholesale Distribution, Manufacturing, and Specialty Retail industries. Our flagship CX1 Platform is at the center of some of the most successful digital transformations in North America.
With more than 500 customers, Unilog is uniquely positioned as the leader in eCommerce and product content for Wholesale distribution, manufacturing, and specialty retail.
About the Role
We are seeking a skilled AI CX Automation Engineer to design, build, and optimize AI-driven workflows for customer support automation.
This role will be responsible for enabling end-to-end L1 support automation using Freshworks AI (Freddy AI) and other conversational AI platforms. The ideal candidate will have strong technical expertise in conversational AI, workflow automation, and system integrations, working closely with Knowledge Managers and Customer Support teams to maximize case deflection and resolution efficiency.
Key Responsibilities
- AI Workflow Design: Build, configure, and optimize conversational AI workflows for L1 customer query handling.
- Automation Enablement: Implement automation using Freshworks AI (Freddy AI), chatbots, and orchestration tools to reduce manual support load.
- Integration: Connect AI agents with knowledge bases, CRM, and ticketing systems to enable contextual and seamless responses.
- Conversational Design: Craft natural, intuitive conversation flows for chatbots and virtual agents to improve customer experience.
- Performance Optimization: Monitor AI agent performance, resolution rates, and continuously fine-tune workflows.
- Cross-functional Collaboration: Partner with Knowledge Managers, Product Teams, and Support to ensure workflows align with up-to-date content and customer needs.
- Scalability Innovation: Explore emerging agentic AI capabilities and recommend enhancements to future-proof CX automation.
Required Qualifications
- 4–10 years of experience in conversational AI, automation engineering, or customer support technology.
- Hands-on expertise with Freshworks AI (Freddy AI) or similar AI-driven CX platforms (Zendesk AI, Salesforce Einstein, Dialogflow, Rasa, etc.).
- Strong experience in workflow automation, chatbot configuration, and system integrations (APIs, Webhooks, RPA).
- Familiarity with LLMs, intent recognition, and conversational AI frameworks.
- Strong analytical skills to evaluate and optimize AI agent performance.
- Excellent problem-solving, collaboration, and communication skills.
Preferred Qualifications
- Experience with agentic AI frameworks and multi-turn conversational flows.
- Knowledge of scripting or programming languages (Python, Node.js) for custom AI integrations.
- Familiarity with vector search, RAG (Retrieval-Augmented Generation), and AI search to improve context-driven answers.
- Exposure to SaaS, product-based companies, or enterprise-scale customer support operations.
Why Join Us?
- Be at the forefront of AI-driven customer support automation.
- Directly contribute to achieving up to 60% case resolution through AI workflows.
- Collaborate with Knowledge Managers and AI engineers to build next-gen CX solutions.
- Competitive compensation, benefits, and a culture of continuous learning.
Benefits
Unilog offers a competitive total rewards package including:
- Competitive salary
- Multiple medical, dental, and vision plans
- Career development and advancement opportunities
- Annual merit increases
- Generous time-off policy
- Flexible work environment
We are committed to fair hiring practices and advocate for diversity, equity, and inclusion.
Flutter
KotlinResponsibilities:
● As a Flutter Developer, you will create multi-platform apps for iOS and Android
using Google’s Flutter development framework.
● The primary focus will be on creating new experiences and maintaining the
acclaimed app.
● Deep experience contributing to and managing high-scale production mobile
apps. You must have previous experience in Flutter development.
Requirements:
● 4-5 years working as a full-time professional developer (Mobile) and 2 Years in
flutter(Must).
● Experience building a moderately complex Android app with knowledge of dart.
● Bonus if it’s on the Play Store or we can view the project
● Willing to work with cross-platform frameworks.
● Willing to learn and work on different mobile platforms/frameworks when
needed.
● Published at least one app on the Play Store using Flutter/ Native
(Java/Kotlin/Swift/Object c).
● Good understanding of state management, Flutter flavors, and app architecture.
● Familiarity with GraphQL, REST APIs and mobile backend integration.
● Nice to have: Experience on Native side for android and ios
What it takes to work at Arré Voice:
● You have an extreme bias for action.
● You are a tinkerer and problem solving is a part of your DNA
● You thrive in a chaotic, resource scarce environment where new challenges are
a norm
● You have a fundamental, first principles approach to problem solving
● You have the right balance of data rigor and intuit
● You are passionate about fitness and inspire your colleagues to be fit
PostgreSQLABOUT US.
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Bangalore
Experience: 4 yrs plus
Package: upto 12 LPA
Laravel
PHP
Javascript
React.js
Angular (2+)
Responsibilities:
- Take ownership of entire features and components of the application lifecycle and lead the product design and code
- Collaborate with other members of the team to deliver large and complex features on time and to a high standard
- Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production
- Mentor other developers in the team and help maintain code, product, and process quality
- Partner with creative and management teams to ensure schedules and goals meet business and project
- Bring meaningful contributions to our products and the entire
Key Requirements :
- Has experience analysing website and application requirements.
- Has a thorough understanding of relational databases and security relating to PHP/MySQL
- Has expertise in HTML/CSS/JavaScript/jQuery
- Skilled in managing backend services and ensuring seamless data interchange between server and end-users.
- Knowledgeable with writing web services and REST APIs for web and mobile application integration.
- Has designed and maintained database experience.
- AWS can be a plus point
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Proactively working on reporting and analytics of our ongoing projects for best of impact outcomes
- Preparing data for analysis including building repeatable and well-documented processes to create new analyses of data; conducting data analysis for our projects and development impact tracking and identifying patterns, questions, and areas for further analysis
- Setting up reporting systems for all products to ensure best of transparency, focus on performance and value creation
- Managing impact management processes across the organization with a clear timelines and schedule as well as active communication to internal and external stakeholders in an organized and dependable manner
- Ensuring coordination between staff and stakeholders including dialogues, meetings, presentations as may be required to ensure successful, meaningful and impactful project delivery
- Ensuring the Project operations team has an effective Impact management framework for creating and maintaining relationships with the community
- Jointly focussing on growing the outreach and impact of our work in social edtech
- Creating deep impact reports for every project using Excel, Word and PPT based on specific project deliverables, direct and indirect impact as required for each of the projects and creating collaterals, creatives, mailers and videos of progress, updates, storytelling on Impact to engage our stakeholders
Desired Candidate Profile
What you need to have:- Working knowledge of different approaches to program evaluation and assessment
- Excellent writing skills and command over the English language
- Strong analytical skills, ability to think laterally and detail oriented and with a high level of curiosity and interesting researching projects
- Excellent documentation and reporting abilities to create informative and good reports and data sheets using Word, PPTs etc. along with Advanced Excel and data management skills
- Proven track record of displaying a high degree of self-initiative
- Ability to create videos and collaterals using images and short video clips
Java
NodeJS (Node.js)
Ruby on Rails (ROR)Years of Exp : 4 - 8yrs
Job Location: Mumbai/Bangalore
Job description:
We are looking for a Sr. Back end web developer/Lead passionate towards building high
performance web applications which can scale for B2C businesses. We are looking for
self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for details and being proud of produced code are the must have attributes for this job.
Responsibilities.
●You will be responsible for converting Product team requirements to modular, testable and efficient code.
●You will be required to design and implement data storage solutions (Databases, caching
layers etc).
●You will also be required to cater to NFRs related to security and performance.
Skills
●At least 5 years of experience in working on NodeJS/Java/Ruby
●Proficiency in RDBMS such as MySQL/PostgreSQL.
●Experience of building/deploying applications on AWS is a definite advantage.
●Familiarity with some ORM (Object Relational Mapper) libraries like Sequelize is required.
●Experience in some NoSQL databases (e.g. DynamoDB/Elasticsearch/Redis Cache etc) is a definite plus.
●Good understanding on architectural patterns (e.g. MVC) is required.
●Good communication and analytical skills are the basic needs for this role.
●An urge to create awesome applications that people will enjoy using is a must.
●Other technologies : MySQL , Redis, AWS, Microservices, REST API .
●Knowledge of Javascript is preferable.
●AWS or some cloud experience.
●Should have built web application technology.
●Should have understanding of DevOps and Database.
●Should have done application performance tuning.
Qualification:
●Engineering graduates from Tier I or II institutes.
●B.E/ B.Tech/ MCA/ ME/ M.Tech
We’re searching for professionals that have a solid track record of creating long-term value for organizations. First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients and should have knowledge about selling of software services. Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
Responsibilities:
Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
Building business relationships with current and potential clients
Collaborating with sales and leadership to secure, retain, and grow accounts
Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
Creating and maintaining a list/database of prospect clients; maintaining database (Zoho CRM, Excel, etc.) of prospective client information
Cold calling; making multiple outbound calls to potential clients; responding to enquiry calls; closing sales and working with client through closing process;
Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
Maintaining a pipeline of all sales administration using CRM software
Arrange meetings for senior management with prospective clients
Skills:
Bachelor’s degree is required
3 years of experience in sales – particularly in Software Services
Excellent written and verbal communication
Knowledge of productivity tools and software
Must have good negotiation skills
Must be able to create good presentations
.NET- - 2+ years experience in application support on Asp.Net and SQL
- - Should be able to debug production issues and bug fixes
- - Should be able to write queries for extracting data using joins
- - Interact with stakeholders and provide regular status updates on call logs to on-site and offshore project co-coordinator
- - Provide daily status updates and time-sheets to on-site and offshore project
- - Ready to work in shifts
- - Knowledge Transfer / Training to stakeholders
Personal Attributes
- - Good communication skills
- - Highly committed and able to work independently and as a team
- - Positive attitude towards learning
- - Deadline orientated and escalate in advance in case of delays
- - Contribute towards improving quality, standardization and documentation for all
- changes & Support activity
- - Ability to remain calm in a fast-paced and highly pressure environment
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon