DevOps

About the Company:

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As an well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve:

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position summary:

We are seeking a Staff Engineer – DevOps with 8-12 years of experience in designing, implementing, and optimizing CI/CD pipelines, cloud infrastructure, and automation frameworks. The ideal candidate will have expertise in Kubernetes, Terraform, CI/CD, Security, Observability, and Cloud Platforms (AWS, Azure, GCP). You will play a key role in scaling and securing our infrastructure, improving developer productivity, and ensuring high availability and performance. 

Key Roles & Responsibilities:

• Design, implement, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, ArgoCD, and Tekton.
• Deploy and manage Kubernetes clusters (EKS, AKS, GKE) and containerized workloads.
• Automate infrastructure provisioning using Terraform, Ansible, Pulumi, or CloudFormation.
• Implement observability and monitoring solutions using Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
• Ensure security best practices in DevOps, including IAM, secrets management, container security, and vulnerability scanning.
• Optimize cloud infrastructure (AWS, Azure, GCP) for performance, cost efficiency, and scalability.
• Develop and manage GitOps workflows and infrastructure-as-code (IaC) automation.
• Implement zero-downtime deployment strategies, including blue-green deployments, canary releases, and feature flags.
• Work closely with development teams to optimize build pipelines, reduce deployment time, and improve system reliability. 

Basic Qualifications:

• A bachelor’s or master’s degree in computer science, electronics engineering or a related field
• 8-12 years of experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Automation.
• Strong expertise in CI/CD pipelines, version control (Git), and release automation.
•  Hands-on experience with Kubernetes (EKS, AKS, GKE) and container orchestration.
• Proficiency in Terraform, Ansible for infrastructure automation.
• Experience with AWS, Azure, or GCP services (EC2, S3, IAM, VPC, Lambda, API Gateway, etc.).
• Expertise in monitoring/logging tools such as Prometheus, Grafana, ELK, OpenTelemetry, or Datadog.
• Strong scripting and automation skills in Python, Bash, or Go.

Preferred Qualifications 

• Experience in FinOps Cloud Cost Optimization) and Kubernetes cluster scaling.
• Exposure to serverless architectures and event-driven workflows.
• Contributions to open-source DevOps projects. 

Responsibilities

 Provisioning and de-provisioning AWS accounts for internal customers

 Work alongside systems and development teams to support the transition and operation of client websites/applications in and out of AWS.

 Deploying, managing, and operating AWS environments

 Identifying appropriate use of AWS operational best practices

 Estimating AWS costs and identifying operational cost control mechanisms

 Keep technical documentation up to date

 Proactively keep up to date on AWS services and developments

 Create (where appropriate) automation, in order to streamline provisioning and de-provisioning processes

 Lead certain data/service migration projects

Job Requirements

 Experience provisioning, operating, and maintaining systems running on AWS

 Experience with Azure/AWS.

 Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project

 Experience with application/data migration to/from AWS

 Experience with NGINX and the HTTP protocol.

 Experience with configuration and management software such as GIT  Strong analytical and problem-solving skills

 Deployment experience using common AWS technologies like VPC, and regionally distributed EC2 instances, Docker, and more.

 Ability to work in a collaborative environment

 Detail-oriented, strong work ethic and high standard of excellence

 A fast learner, the Achiever, sets high personal goals

 Must be able to work on multiple projects and consistently meet project deadlines

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology.  Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.

RESPONSIBILITIES:

• Provide leadership on cross-functional development focused software release process.
• Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
• Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
• Work with engineering team to understand impacts of branches and code merges.
• Identify, communicate, and mitigate release delivery risks.
• Measure and monitor progress to ensure product features are delivered on time.
• Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
• Responsible for planning, monitoring, executing, and implementing the software release strategy.
• Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
• Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
• Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
• Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
• Make Improvements to processes to improve the experience and delivery for internal and external customers.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

EXPERIENCE AND KNOWLEDGE:

• Bachelor’s degree in Computer Science, or related field or equivalent experience.
• Minimum 4 years related experience in product release management role.
• Excellent understanding of software delivery lifecycle.
• Technical Background with experience in common Scrum and Agile practices preferred.
• Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
• Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
• Familiarity with enterprise software deployment architecture and methodologies.
• Proven ability in building effective partnership with diverse groups in multiple locations/environments 
• Ability to convey technical concepts to business-oriented teams.
• Capable of assessing and communicating risks and mitigations while managing ambiguity.
• Experience managing customer and internal expectations while understanding the organizational and customer impact.
• Strong organizational, process, leadership, and collaboration skills.
• Strong verbal, written, and interpersonal skills.

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)
  
  

Key Responsibilities :

Look through the various DevOps Tools/Technologies and identify the strengths and provide direction to the DevOps automation team

Out-of-box thought process on the DevOps Automation Platform implementation

Expose various tools and technologies and do POC on integration of the these tools

Evaluate Backend API's for various DevOps tools

Perform code reviews keep in context of RASUI

Mentor the team on the various E2E integrations

Be Liaison in evangelizing the automation solution currently implemented

Bring in various DevOps best Practices/Principles and participate in adoption with various app teams

Must have:

Should possess Bachelors/Masters in computer science with minimum of 8+ years of experience

Should possess minimum 3 years of strong experience in DevOps

Should possess expertise in using various DevOps tools libraries and API's (Jenkins/JIRA/AWX/Nexus/GitHub/BitBucket/SonarQube)

Should possess expertise in optimizing the DevOps stack ( Containers/Kubernetes/Monitoring )

2+ Experience in creating solutions and translate to the development team

Should have strong understanding of OOPs, SDLC (Agile Safe standards)

Proficient in Python , with a good knowledge of its ecosystems (IDEs and Frameworks)

Proficient in various cloud platforms (Azure/AWS/Google cloud platform)

Proficient in various DevOps offerings (Pivotal/OpenStack/Azure DevOps