Principal Architect -SFDC

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. 

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Location: Remote/Work from Home

Responsibilities:

• Design, develop, and maintain both front-end and back-end components of web applications using the MERN stack.
• Build robust and secure RESTful APIs using Express.js and Node.js to serve data to the front-end.
• Design and manage MongoDB databases, ensuring data integrity and performance.
• Create responsive and user-friendly web interfaces using React.
• Write unit and integration tests to ensure code quality and functionality.
• Collaborate with designers, product managers, and other engineers throughout the development lifecycle.
• Troubleshoot and debug issues in both front-end and back-end code.
• Optimize application performance for speed and scalability.
• Stay up-to-date with the latest technologies and trends in web development.

Qualifications:

• Computer Science Graduate.
• Minimum of 2 years of proven experience on the implementation of large-scale web applications.
• Strong proficiency in JavaScript and TypeScript.
• Extensive experience with the MERN stack (MongoDB, Express.js, React, Node.js).
• Solid understanding of front-end development principles and best practices.
• Experience with front-end tooling like Vite.js.
• Experience with Next.js for building performant React applications.
• Proficiency in building RESTful APIs.
• Experience with Git for version control.
• Familiarity with testing frameworks like Jest or Mocha.
• Excellent problem-solving skills and ability to adapt to a fast-paced environment.
• Strong communication and collaboration skills.

Bonus Points (Optional):

• Experience with Fastify for building high-performance Node.js applications.
• Familiarity with NestJS for building scalable server-side applications.
• Experience with Electron.js for developing cross-platform desktop applications.
• Experience with compiler tools like Webpack or SWC.

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

1. IT Operations - 

• Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity

• Provide technical support to employees for hardware, software, and network-related issues

• Ensure uptime and performance of all IT infrastructure

2. System & Software Management -

• Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.

• Coordinate with software vendors for implementation, updates, and troubleshooting

• Maintain user access controls and system permissions

3. Data Security & Compliance -

• Ensure data backup, recovery, and cybersecurity best practices

• Monitor antivirus, firewall, and system security protocols

• Maintain confidentiality and protection of employee and customer data

4. IT Asset & Vendor Management -

• Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)

• Coordinate with external IT service providers, ISPs, and hardware vendors

• Manage AMC agreements and service renewals

5. Process Improvement & Reporting -

• Support digitalization initiatives and automation projects

• Document IT SOPs, troubleshooting guides, and system workflows

• Prepare periodic IT reports for management

=> Key Performance Indicators (KPIs)

1) System uptime and response time

2) Resolution time for IT Issues

3) Data security compliance

4) User satisfaction feedback

Responsibilities & Duties: Making Call to Customers, Maintaining the Database, Online Sales

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Job Title: Fashion Designer (3D Garment)- Performance & Active Wear

Location: Kanpur

Experience: 3+ years of experience in garment design, with a focus on performance and active wear.

Salary: Negotiable

Industry: garments/ Apparel

Education: Bachelors degree in Fashion Design, Textile Design, or a related field

Mandatory skill: Proficiency in 3D garment design software such as CLO 3D, Browzwear, or equivalent

Position Overview:

The 3D Garment Designer will play a critical role in the development and creation of high-performance active wear. This role requires a deep understanding of garment construction, technical design, and a strong ability to work with 3D design software and AI tools. The ideal candidate will be passionate about sportswear and active wear, with a keen eye for detail and innovation. You will collaborate closely with product development, pattern-making, and marketing teams to create visually stunning and technically sound designs.

Key Responsibilities:

·         Design Development: Create and develop 3D garment designs for performance and active wear, ensuring functionality, comfort, and aesthetic appeal.

·         3D Modeling: Utilize advanced 3D garment design software (e.g., CLO 3D, Browzwear) to build and visualize prototypes, fit samples, and production-ready designs.

·         AI Integration: Leverage AI tools to enhance design processes, optimize patterns, and predict performance characteristics.

·         Material Selection: Collaborate with the material science team to select appropriate fabrics and trims that meet the performance criteria for active wear.

·         Technical Specifications: Prepare detailed technical packs, including measurements, construction details, and material specifications for production teams.

·         Trend Analysis: Stay updated on the latest trends in active wear, sportswear, and fashion technology, incorporating new ideas into design concepts.

·         Presentation: Effectively present design concepts and prototypes to internal teams and clients, ensuring clear communication of ideas and design intent.

·         Collaboration: Work closely with cross-functional teams, including product development, pattern making, and marketing, to ensure cohesive product development and brand alignment.

·         Quality Assurance: Monitor the quality of samples and final products to ensure they meet design specifications and performance standards.

Technical Skills:

·         Proficiency in 3D garment design software such as CLO 3D, Browzwear, or equivalent.

·         Experience with AI tools for design optimization and trend forecasting.

·         Strong understanding of garment construction, fabric properties, and fit.

·         Creativity: Ability to conceptualize and develop innovative designs that push the boundaries of performance wear.

·         Communication: Excellent presentation skills, with the ability to convey design concepts and ideas effectively.

·         Attention to Detail: Strong attention to detail and commitment to delivering high-quality designs.

·         Team Player: Ability to work collaboratively in a fast-paced, deadline-driven environment.

Mail updated resume with current salary:

Email: jobs[at]glansolutions[dot]com

Satish: 8 8 5 1 O 1 8 1 6 2

Website: www.glansolutions.com

Google search: Glan Management Consultancy

Requirements:

• Must have 5+ years of experience
• Strong proficiency in data engineering concepts and practices.
• Extensive experience in applying data science and machine learning techniques.
• Working knowledge of extracting information from unstructured data sources, particularly PDFs.
• Hands-on experience with Large Language Models (LLMs) such as GPT and Gemini.
• Knowledge of prompt engineering and fine-tuning techniques.
• Practical experience in building Retrieval-Augmented Generation (RAG) systems.
• Experience in processing large volumes of unstructured data, preferably in the insurance, legal, or healthcare sectors.
• Proven experience in extracting valuable insights from diverse data sets.
• Familiarity with Vector Databases, Azure Cloud, LangChain, Lama Index, and OCR tools and techniques.
• Working knowledge of PDF to text extraction tools like PDFMiner, PyMuPDF, or PDFPlumber, OCR tools.
• Skilled in machine learning, deep learning, computer vision, natural language processing (NLP), and generative AI models.

Good to have:

Working knowledge of Python and libraries such as NumPy, pandas, scikit-learn, and TensorFlow/PyTorch.

Preferred Qualifications:

BE/MS/PhD in Computer Science, Data Science, Machine Learning, or related fields.

Note: We are looking for passionate candidates who can join immediately.

• Gather and evaluate user requirements in collaboration with product managers.
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Adhering to style standards on typography and graphic design.
• Possess excellent communication, presentation, collaboration, and interpersonal skills
• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Identifying key user groups and creating representative personas of their behaviors and demographics.
• Conduct testing of applications, and websites to Assess user experience
• Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
• Your code should perform well on both the screen sizes of both web and mobile both.
• You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
• Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

• UX design experience in creating and implementing UI design
• Must have 2-3 years of experience and be well versed with Figma
• Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
• Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
• CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• 2 years of experience with web and mobile designing

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...