Pre- Sales Manager

Job Title: Tender Executive cum Sales Coordinator

Location: IMT, Faridabad

Department: Tender Management /Sales & Marketing

Reports To: National Sales Manager / Business Head

Industry: Medical

Key Responsibilities:

• Search, Bid, and Track tenders on government (e.g., GEM, CPPP, E-Procurement) and private procurement portals (e.g., Indiamart ...Etc.)
• Analyze tender eligibility criteria, technical specifications, and documentation requirements.
• Coordinate with product management, regulatory, legal, and finance teams to prepare tender documents (including product catalogues, certifications, pricing, and compliance).
• Ensure timely submission of EMD, performance security, and other tender-related instruments.
• Maintain a calendar of tender deadlines and ensure all documents are submitted before the due date.
• Handle post-submission activities such as tender clarifications, bid openings, and follow-ups.
• Sales Coordination:
• Support the sales team with preparing quotations, sales proposals, and price lists.
• Coordinate order processing, invoicing, and dispatch schedules with internal teams.
• Track sales orders, delivery timelines, and after-sales support, ensuring customer satisfaction.
• Maintain and update customer and distributor records in CRM and sales systems.
• Prepare and submit weekly/monthly reports on sales activities, tenders submitted, and outcomes.
• Handle customer queries related to product availability, quotations, and status updates.

Requirements:

• Bachelor's degree in Life Sciences, Pharmacy, Business Administration, or related field.
• 2–5 years of experience in a similar role within a medical device or healthcare company.
• Knowledge of e-tendering platforms (GEM, CPPP, State Government Portals, Sate Medical Corporations … etc.) and tendering procedures.
• Familiarity with medical product regulatory documents (CE/FDA certificates, ISO, etc.).
• Proficient in MS Office (especially Excel & Word), email communication, and basic ERP or CRM tools.
• Excellent organizational skills with the ability to multitask and meet strict deadlines.
• Strong interpersonal and communication skills.
• Experience dealing with government hospitals, health departments, and private hospital groups.
• Working knowledge of tender negotiation, BOQ analysis, and technical bid preparation.
• Understanding of inventory, logistics, and supply chain processes in the medical device sector.

Review Criteria

• Strong Data / ETL Test Engineer
• 5+ years of overall experience in Testing/QA
• 3+ years of hands-on end-to-end data testing/ETL testing experience, covering data extraction, transformation, loading validation, reconciliation, working across BI / Analytics / Data Warehouse / e-Governance platforms
• Must have strong understanding and hands-on exposure to Data Warehouse concepts and processes, including fact & dimension tables, data models, data flows, aggregations, and historical data handling.
• Must have experience in Data Migration Testing, including validation of completeness, correctness, reconciliation, and post-migration verification from legacy platforms to upgraded/cloud-based data platforms.
• Must have independently handled test strategy, test planning, test case design, execution, defect management, and regression cycles for ETL and BI testing
• Hands-on experience with ETL tools and SQL-based data validation is mandatory (Working knowledge or hands-on exposure to Redshift and/or Qlik will be considered sufficient)
• Must hold a Bachelor’s degree B.E./B.Tech else should have master's in M.Tech/MCA/M.Sc/MS
• Must demonstrate strong verbal and written communication skills, with the ability to work closely with business stakeholders, data teams, and QA leadership
• Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

• Relevant certifications such as ISTQB or Data Analytics / BI certifications (Power BI, Snowflake, AWS, etc.)

Job Specific Criteria

• CV Attachment is mandatory
• Do you have experience working on Government projects/companies, mention brief about project?
• Do you have experience working on enterprise projects/companies, mention brief about project?
• Please mention the names of 2 key projects you have worked on related to Data Warehouse / ETL / BI testing?
• Do you hold any ISTQB or Data / BI certifications (Power BI, Snowflake, AWS, etc.)?
• Do you have exposure to BI tools such as Qlik?
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 5 years’ experience in Data Testing across BI Analytics platforms with at least 2 largescale enterprise Data Warehouse Analytics eGovernance programs
• Proficiency in ETL Data Warehouse and BI report dashboard validation including test planning data reconciliation acceptance criteria definition defect triage and regression cycle management for BI landscapes
• Proficient in analyzing business requirements and data mapping specifications BRDs Data Models Source to Target Mappings User Stories Reports Dashboards to define comprehensive test scenarios and test cases
• Ability to review high level and low-level data models ETL workflows API specifications and business logic implementations to design test strategies ensuring accuracy consistency and performance of data pipelines
• Ability to test and validate the migrated data from old platform to an upgraded platform and ensure the completeness and correctness of migration
• Experience of conducting test of migrated data and defining test scenarios and test cases for the same
• Experience with BI tools like Qlik ETL platforms Data Lake platforms Redshift to support end to end validation
• Exposure to Data Quality Metadata Management and Data Governance frameworks ensuring KPIs metrics and dashboards align with business expectations

Ideal Candidate

• 5 years’ experience in Data Testing across BI Analytics platforms with at least 2 largescale enterprise Data Warehouse Analytics eGovernance programs
• Proficiency in ETL Data Warehouse and BI report dashboard validation including test planning data reconciliation acceptance criteria definition defect triage and regression cycle management for BI landscapes
• Proficient in analyzing business requirements and data mapping specifications BRDs Data Models Source to Target Mappings User Stories Reports Dashboards to define comprehensive test scenarios and test cases
• Ability to review high level and low-level data models ETL workflows API specifications and business logic implementations to design test strategies ensuring accuracy consistency and performance of data pipelines
• Ability to test and validate the migrated data from old platform to an upgraded platform and ensure the completeness and correctness of migration
• Experience of conducting test of migrated data and defining test scenarios and test cases for the same
• Experience with BI tools like Qlik ETL platforms Data Lake platforms Redshift to support end to end validation
• Exposure to Data Quality Metadata Management and Data Governance frameworks ensuring KPIs metrics and dashboards align with business expectations

Key Responsibilities

• Design and implement scalable, maintainable, and efficient Python applications
• Lead technical projects from conception to deployment
• Collaborate with cross-functional teams to define and implement new features
• Write clean, testable code with appropriate documentation
• Conduct code reviews and provide constructive feedback to team members
• Mentor junior developers and contribute to their professional growth
• Participate in technical architecture discussions and decision-making
• Troubleshoot and debug complex software issues
• Contribute to continuous improvement of development practices and processes
• Design and implement AI/ML solutions using LLMs and related technologies
• Optimize and maintain AI model deployment pipelines

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 5+ years of professional software development experience
• Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
• Experience with SQL and NoSQL databases
• Solid understanding of software design patterns and principles
• Experience with version control systems (Git)
• Strong knowledge of RESTful APIs and microservices architecture
• Proficiency in writing unit tests and understanding of TDD practices
• Experience with CI/CD pipelines and deployment automation
• Strong problem-solving and analytical skills

AI/ML Technical Skills

• Experience with LLM frameworks (LangChain, LlamaIndex)
• Knowledge of working with large language models (GPT, Claude, etc.)
• Understanding of prompt engineering and LLM fine-tuning concepts
• Experience with vector databases (Pinecone, Weaviate, or similar)
• Familiarity with AI model deployment and serving (BentoML, Ray Serve)
• Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
• Knowledge of AI/ML observability and monitoring tools
• Understanding of AI safety practices and responsible AI development
• Experience with embedding models and semantic search implementations
• Familiarity with AI application development patterns and best practices

Responsibilities: 

1.                  Lead the strategic planning, development, and launch of Azure integration capabilities within our flagship product ensuring a seamless and efficient integration process. 

2.                  Conduct market research and engage with customers to understand their needs and challenges related to Azure cloud services. 

3.                  Collaborate with engineering, design, and sales teams to define product requirements, roadmaps, and go-to-market strategies for Azure Launch. 

4.                  Deliver actionable product feature requirements and stories with wireframes (hands-on work is required here) 

5.                  Drive feature delivery to customers and conduct feedback loop based improvements. 

6.                  Stay abreast of Azure services and cloud industry trends to ensure our product remains competitive and innovative. 

Required Experience and Skills: 

·                    Bachelor's degree in computer science, Engineering, Business, or a related field. A master's degree or an MBA would be a plus. 

·                    4+ years of experience in a product management role, ideally in a cloud-based product environment. 

·                    Strong understanding of Azure services, cloud computing technologies, and SaaS platforms. 

·                    Experience building features/ solutions in Cloud Management/Cloud Operations in FinOps, SecOps, Cloud IT Ops. 

·                    Experience with Azure Migration, Azure CloudOps configuration, Managed Services is a plus 

·                    Passion for Automation and simplification of complex IT processes 

·                    Proven track record of managing all aspects of a successful product throughout its lifecycle. 

·                    Excellent communication, leadership, and interpersonal skills. 

·                    Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. 

·                    Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic startup environment. 

·                    Excellent written and verbal communication skills, with experience in creating customer-facing technical documentation such as user guides and release notes. 

·                    Comfortable with ambiguity and able to prioritize tasks in a rapidly changing environment. 

·                    Demonstrated success in defining and launching products would be a plus. 

Success Factors: 

·                    You bring curiosity and passion for continuous learning. 

·                    You enjoy ideating, simplifying and solving problems that create value for customers. 

·                    You have an entrepreneurial mindset. 

·                    You bring a growth mindset and value collaborative approach to growing others and yourself. 

·                    You have an ownership mindset to areas you take on, and you are a self-starter that can work independently when needed. 

REQUIREMENTS

Core skills:

● Technical Experience (Must have) - working knowledge of any visualization tool

(Metabase,Tableau, QlikSense, Looker, Superset, Power BI etc), strong SQL & Python,

Excel/Gsheet

● Product Knowledge (Must have)- Knowledge of Google Analytics/ BigQuery or

Mixpanel, must have worked on A/B testing & events writing.Must be familiar with

product (app,website) data and have good product sense

● Analytical Thinking: Outstanding analytical and problem-solving skills. ability to break

the problem statement during execution.

Core Experience:

● Overall experience of 2-5 years in the analytics domain

● He/she should have hands-on experience in the analytics domain around making Data

Story Dashboards, doing RCA & analyzing data.

● Understand and hands-on experience of the Product i.e funnels, A/B experiment etc.

● Ability to define the right metric for a specific product feature or experiment & do the

impact analysis.

● Ability to explain complex data insights to a wider audience & tell us the next steps &

recommendations

● Experience in analyzing, exploring, and mining large data sets to support reporting and

ad-hoc analysis

● Strong attention to detail and accuracy of output.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

- Develop hybrid mobile app for iOS and Android platform using Flutter framework

- Hands of experience in Flutter

- Proven software development experience

- Flutter/ React Native Developer
Developed at least 2 apps and live

Job Description

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.

• Contributes to team effort by accomplishing related results as needed.

• Team Handling.

Skills Required:

• Strong communication
• Strong marketing skills including negotiation and convincing
• Good oral/written/interpersonal/presentation skills.
• Possesses an energetic, outgoing and friendly demeanor.