DevOps Engineer

Role Overview:

Virtana is looking for a Senior DevOps Engineer to join our R&D Infrastructure team. In this role, you won't just follow conventions — you'll help redefine them. You will own the architecture, build, and day-to-day operations of the GCP-based cloud platform that powers Virtana's SaaS products and the AI-driven observability experience our Global 2000 customers depend on. This is a hands-on senior individual contributor role with meaningful technical leadership scope, working alongside engineers and architects on a unified observability platform.

Work Location: Pune

Job Type: Hybrid

Role Responsibilities:

• GCP Cloud Operations: Develop, deploy, operate, and support production cloud infrastructure primarily on GCP — leveraging GKE, BigTable, BigQuery, Dataflow, Cloud Storage, IAM, and core networking services.
• Reliability & SLAs: Ensure production systems are running at all times with multiple levels of redundancy to meet committed SLAs; lead incident response, root cause analysis, and post-incident reviews.
• Build & Release Automation: Design, implement, and continuously improve scalable CI/CD pipelines and test frameworks leveraged by QA and development teams across the company.
• Infrastructure as Code: Manage large-scale, repeatable deployments using Terraform, Ansible, Puppet, or SaltStack; champion Git-based workflows and version control standards for distributed engineering teams.
• Security & Availability: Maintain the ongoing maintenance, security, patching, and availability of services in line with tight operations, security, and procedural models.
• Monitoring & Alerting: Plan and deliver high-value monitoring and alerting features to support operations, support, and customer-facing reliability — eating our own dog food with the Virtana Platform wherever possible.
• Capacity & Cost: Forecast capacity, plan upgrades, patches, and migrations, and drive cloud cost efficiency across hybrid and multi-cloud environments.
• Cross-Functional Partnership: Work with development, operations, and support personnel to identify, isolate, and diagnose issues; handle support escalations and drive permanent fixes.

Required Qualifications:

• Bachelor's degree in Computer Science / Engineering or equivalent relevant experience.
• 5–7 years of professional hands-on DevOps / SRE experience supporting production cloud environments.
• Strong, demonstrable production experience on GCP — including GKE, BigTable, BigQuery, Dataflow, IAM, and core GCP networking services.
• Deep, hands-on expertise with container orchestration (Kubernetes) and Docker in production.
• Advanced proficiency with at least one infrastructure-as-code / configuration management tool: Terraform, Ansible, Puppet, or SaltStack.
• Solid understanding of networking, firewalls, load balancers, DNS, and database operations.
• Strong working knowledge of Git-based workflows and version control standards for distributed engineering teams.
• Comfort operating hybrid environments that include both Linux and Windows ecosystems.
• Excellent verbal and written communication skills, with the ability to explain highly technical topics to both technical and non-technical audiences.
• Self-motivated, detail-oriented, and able to work both independently and within a globally distributed team.

Good to Have:

• Strong scripting skills and a demonstrated ability to automate operational toil — Python preferred; Bash, Go, or Groovy a plus.
• Hands-on experience designing and operating CI/CD pipelines with Jenkins (Spinnaker, GitHub Actions, or GitLab CI also welcome).
• Exposure to AWS or other public clouds in addition to GCP.
• Experience operating SaaS platforms built on microservices architectures.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

Company Overview 

Adia Health revolutionizes clinical decision support by enhancing diagnostic accuracy and personalizing care. It modernizes the diagnostic process by automating optimal lab test selection and interpretation, utilizing a combination of expert medical insights, real-world data, and artificial intelligence. This approach not only streamlines the diagnostic journey but also ensures precise, individualized patient care by integrating comprehensive medical histories and collective platform knowledge. 

Position Overview 

We are seeking a talented and experienced Site Reliability Engineer/DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of our infrastructure and applications. You will collaborate closely with development, operations, and product teams to automate processes, implement best practices, and improve system reliability. 

Key Responsibilities 

• Design, implement, and maintain highly available and scalable infrastructure solutions using modern DevOps practices. 
• Automate deployment, monitoring, and maintenance processes to streamline operations and increase efficiency. 
• Monitor system performance and troubleshoot issues, ensuring timely resolution to minimize downtime and impact on users. 
• Implement and manage CI/CD pipelines to automate software delivery and ensure code quality. 
• Manage and configure cloud-based infrastructure services to optimize performance and cost. 
• Collaborate with development teams to design and implement scalable, reliable, and secure applications. 
• Implement and maintain monitoring, logging, and alerting solutions to proactively identify and address potential issues. 
• Conduct periodic security assessments and implement appropriate measures to ensure the integrity and security of systems and data. 
• Continuously evaluate and implement new tools and technologies to improve efficiency, reliability, and scalability. 
• Participate in on-call rotation and respond to incidents promptly to ensure system uptime and availability. 

Qualifications 

• Bachelor's degree in Computer Science, Engineering, or related field 
• Proven experience (5+ years) as a Site Reliability Engineer, DevOps Engineer, or similar role 
• Strong understanding of cloud computing principles and experience with AWS 
• Experience of building and supporting complex CI/CD pipelines using Github 
• Experience of building and supporting infrastructure as a code using Terraform 
• Proficiency in scripting and automating tools 
• Solid understanding of networking concepts and protocols 
• Understanding of security best practices and experience implementing security controls in cloud environments 
• Knowing modern security requirements like SOC2, HIPAA, HITRUST will be a solid advantage. 

Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code

SUMMARY:-

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code

Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening

Ability to understand business requirements and translate them into technical requirements

Responsibilities

 Provisioning and de-provisioning AWS accounts for internal customers

 Work alongside systems and development teams to support the transition and operation of client websites/applications in and out of AWS.

 Deploying, managing, and operating AWS environments

 Identifying appropriate use of AWS operational best practices

 Estimating AWS costs and identifying operational cost control mechanisms

 Keep technical documentation up to date

 Proactively keep up to date on AWS services and developments

 Create (where appropriate) automation, in order to streamline provisioning and de-provisioning processes

 Lead certain data/service migration projects

Job Requirements

 Experience provisioning, operating, and maintaining systems running on AWS

 Experience with Azure/AWS.

 Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project

 Experience with application/data migration to/from AWS

 Experience with NGINX and the HTTP protocol.

 Experience with configuration and management software such as GIT  Strong analytical and problem-solving skills

 Deployment experience using common AWS technologies like VPC, and regionally distributed EC2 instances, Docker, and more.

 Ability to work in a collaborative environment

 Detail-oriented, strong work ethic and high standard of excellence

 A fast learner, the Achiever, sets high personal goals

 Must be able to work on multiple projects and consistently meet project deadlines

What we look for:

As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.

Responsibilities:

• Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
• Ability to write shell/python/ or any unix scripts
• Working Knowledge on Docker & Kubernetes
• Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
• Working knowledge of Git as a source control system and defect tracking system
• Ability to debug and troubleshoot deployment issues
• Ability to use tools for faster resolution of issues
• Excellent communication and soft skills
• Passionate and ability work and deliver in a multi-team environment
• Good team player
• Flexible and quick learner
• Ability to write docker files, Kubernetes yaml files / Helm charts
• Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
• Ability to write Ansible, terraform scripts
• Linux System experience and Administration
• Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
• Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

Required qualifications and must have skills  

• 5+ years of experience managing a team of 5+ infrastructure software engineers 

• 5+ years of experience in building and scaling technical infrastructure 

• 5+ years of experience in delivering software 

• Experience leading by influence in multi-team, cross-functional projects 

• Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers 

• Experience with cloud service providers such as AWS, GCP, or Azure 

• Experience with containerization technologies such as Kubernetes and Docker 

Nice to have Skills   

• Experience with Hadoop, Hive and Presto 

• Application/infrastructure benchmarking and optimization 

• Familiarity with modern CI/CD practices 

• Familiarity with reliability best practices 

• Essentail Skills:
• Docker
• Jenkins
• Python dependency management using conda and pip

• Base Linux System Commands, Scripting
• Docker Container Build & Testing
• Common knowledge of minimizing container size and layers
• Inspecting containers for un-used / underutilized systems
• Multiple Linux OS support for virtual system

• Has experience as a user of jupyter / jupyter lab to test and fix usability issues in workbenches
• Templating out various configurations for different use cases (we use Python Jinja2 but are open to other languages / libraries)
• Jenkins PIpeline
• Github API Understanding to trigger builds, tags, releases
• Artifactory Experience
• Nice to have: Kubernetes, ArgoCD, other deployment automation tool sets (DevOps)

• Lead, inspire, and influence to make sure your team is successful
• Partner with the recruiting team to attract and retain high-quality and diverse talent
• Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
• Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp

You'll need:

• BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
• Strong fundamentals in distributed systems design and development
• Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
• Experience running production services in Public Clouds such as AWS, GCP, and Azure
• Experience with running large stateful data systems in the Cloud
• Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
• A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
• Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams