Power Platform Intern – Data Science Insights and Automation

Company: Algogi, Bengaluru, Karnataka

Position: QA Intern

Location: Remote

Duration: 1 month

Compensation: Unpaid

Commitment: Flexible

About Algogi:

At Algogi, we specialize in crafting exceptional digital experiences through innovative software solutions, cutting-edge UI/UX design, and robust product development. With a team of talented professionals, we combine creativity, technical expertise, and strategic thinking to deliver tailored solutions that meet unique business requirements.

Role Overview:

We are looking for a skilled QA Intern to join our team. This remote position offers you the flexibility to contribute on a project-by-project basis, even if you have existing work commitments. You’ll play a pivotal role in enhancing product quality for our diverse range of clients by making sure that all products are bug free that align with Algogi’s mission of excellence.

What you'll be doing:

• Review and analyze system specifications.

• Collaborate with QA Engineers to develop effective strategies and test plans.

• Execute test cases (manual) and analyze results.

• Create logs to document testing phases and defects.

• Report bugs and errors to development teams.

• Help troubleshoot issues.

• Conduct post-release/post-implementation testing.

• Work with cross-functional teams to ensure quality throughout the software development life-cycle.

• He / She should be able to test the UI and Functionality of the applications.

What we are looking for:

• Excellent communication skills.

• Attention to detail.

• Analytical mind and problem-solving attitude.

• Strong organizational skills.

• Basic Knowledge of testing web applications and mobile applications is required.

• Tester should be able to work independently or in a team.

Why Join Algogi?

• Work remotely with flexible hours that fit your schedule.

• Engage in diverse projects that allow you to showcase your creativity and design skills.

• Competitive compensation based on expertise and project scope.

• Opportunity to work with a passionate and innovative team dedicated to digital excellence.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

You will be responsible for achieving Monthly, Quarterly & Annual targets of Sales Qualified leads and Revenue:

Plan

• Assisting in creating, planning and implementing business development strategy and lead generation initiatives
• Research on global tech market dynamics, competition, and clients
• Identify potential prospects by analyzing markets/domains and track potential prospective clients

Outreach

• Reach out via multiple channels (Cold calling, LinkedIn, email)
• Set up meetings with key decision makers and ensure their shows on the appointment

Discovery

• Understand the needs of the lead to uncover how Thence can aid them
• Showcase Thence’s capabilities in an unobtrusive and consultative manner
• Qualify all leads as per criteria in a professional and creative manner

Prospect

• Ensure that the communications to clients are as per schedule and follow ups are on time
• Develop strong relationships with key prospects during and after the sales lifecycle
• Reconnect with cold leads and continuously build the pipeline

Measure & Improve

• Track, update, analyse and present sales reports to the Management
• Support the Business Development Head in running the BD function efficiently and effectively
• Meet the performance goals defined periodically

Skills Required

• Good storyteller - strong, verbal, and written communication skills
• Highly organized - finding a method to the madness 
• Critical thinking - takes quick and insightful decisions
• Knowledge hungry - an always-on learning mindset
• Team player-  managing multiple stakeholders

Qualifications

• Proven track record in lead generation predominantly via telecalling
• Good working knowledge of lead generation tools
• Prior stints at a B2B /IT/Product business with good understanding of B2B KPIs 
• Experience in the US Sales

Qualifications:

A Bachelor’s degree in Computer Science (or equivalent experience)

Job Role:

• Experience building and maintaining code for:
• iOS platform (Xcode, Swift, Objective C, Swift UI is a plus)
• Hands-on experience with modern technologies.
• Excellent Swift programming skills
• Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
• Passion for usability, simplicity and consistency in software development.
• Excellent communication and collaborative skills.
• Exposure to Agile methodologies
• Bonus points for knowledge of Android platforms, hybrid platforms(React native, Flutter).

Roles & Responsibilities

- Writing good quality code.

- Be able to design ,implement and deploy scalable backend applications on cloud(AWS/Azure).

- Be able to take ownership of projects and deliver them on time.

- Be able to lead a team and mentor junior developers.

Qualifications:

- BE/BTech degree in CS/IT or similar related field.

- 4+ years experience as backend engineer.

- Good knowledge in Python and at least one of the framework - Django, Flask, FastAPI, etc.

- Hands on experience in building microservices applications on AWS/GCP/Azure.

- Good understanding of platforms(Docker, AWS/Azure).

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Experience working in multiple databases and data modelling.

- Experience writing APIs and related technologies like REST, JSON, websockets, grpc etc.

- Should be inquisitive enough picking up any language and frameworks based on need.

- Should be able to design/implement/deploy end-to-end systems.

- Having good knowledge on deploying cloud applications and with Dockers/Kubernetes is a plus.

- Experience building end-to-end analytics systems is a plus.

• Create Intuitive websites, Responsive design, Web and Mobile application/Product interfaces
• Good at following practices like W3C standards, Tableless layout & SEO friendly markup
• Creating ideas for a social media campaign, print communication, packaging and branding
• Creating promotional videos by collaborating with the marketing team
• Create and iterate design mock-ups, prototypes, specs and production visual assets such as graphics and icons

Identify customers needs and gaps in our content and recommend new topics

Required:

• A portfolio that demonstrates your visual and interaction design experience
• Strong ability to communicate, articulate your design decisions, and consider feedback from product managers, engineers and other designers
• Experience with 3D software tools like Maya, Blender, Unity, etc
• Should be well-versed in Adobe Premiere Pro and After Effects
• Passionate about graphic design, typography, photography, motion, and illustration

Degree in Design, Fine Arts or a related field is a plus

equirements:

• Should have 3.6 - 5 Years work experience.
• Should have experience in Node. JS.
• Should have experience in HTML, CSS.
• Should have experience in JavaScript.