Business Development Officer

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

• Financial Reporting
• Preparation of monthly standalone and consolidated financial statements.
• Coordination with group entities for timely submission of monthly compliance requirements.
• Preparation of monthly expense variance analysis and reporting to management.
• Compliance & Audit
• Addressing monthly requirements of Adani Group and other stakeholders.
• Coordinating with statutory auditors / Internal Auditors for quarterly closures and ensuring timely completion.
• Performing quarterly 26AS reconciliation with books of accounts.
• Fixed Assets & Banking
• Managing and reviewing the consolidated fixed assets register, including monthly computation and reconciliation.
• Handling monthly banking requirements related to company financiers and ensuring smooth liaison with banks.
• General Responsibilities
• Supporting management in ad-hoc requirements related to finance, accounting, and compliance.
• Assisting in process improvements, system enhancements, and strengthening internal controls.

Role: Motion Graphic Artist (Fresher)

Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite

Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

Role & responsibilities

• Strong written/verbal communication skills
• Minimum 5-12 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)
• Good knowledge of the JVM with an understanding of performance and memory optimization.
• Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).
• Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.
• Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.
• Expert level understanding of Object Oriented Concepts and Data Structures
• Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.
• 
  

• Expérience to handle banking project, Complaince issue,
• Angular JS 1.6 and above 6/7 version experience 1.5-4 years
• WCF/WebAPI/C#.NET 4.0 and above experience 2-5 years
• Microsoft Sql server 2008 and  above version minimum 1.5-3 years
• Device integration experience (Biometric, MATM)

At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.

• Create content to be used for blog posts, social media, press releases, and other platforms.

• Research industry-related topics.

• Collaborate/coordinate with the marketing team to prepare various marketing collateral and communications for both public and internal use.

• Compose and develop content for all communication channels and across mediums (digital, print, web).

• Learn the functions of internally developed software to write end-user documentation (such as online help, quick reference guides, and release notes).
  REQUIREMENTS-

• Should have a good understanding of SEO best practices to increase traffic to the company website.

• Must have a flair for creative writing

• 1-3 years experience in content writing for a B2B company

• Knowledge of tools like Grammarly or equivalent, Keyword research tools

• Knowledge of content distribution is preferred

Required Candidate profile