Performance Marketing Associate

• Strong B2B Product Manager Profiles
• Mandatory (Experience 1) - Must have 4+ years of experience with 2+ years as a Product Manager
• Mandatory (Experience 2) - Must have experience working in early-stage products (with early stage startups or in big startups/companies driving 0-to-1 product development and building MVPs)
• Mandatory (Experience 3) - Must have hands-on experience in writing PRDs, BRDs, user stories, and maintaining product documentation for cross-functional teams.
• Mandatory (Company) - Product companies only (B2B preferred)

Preferred

• Preferred (Experience) – Prior experience as a developer or tech role is a plus

Job Title: Technical Customer Success Manager

Location: Hybrid

Experience: 2-3 Years

Education: B.Tech (or equivalent technical degree)

About the Role:

We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.

Key Responsibilities:

• Serve as the primary technical point of contact for assigned customers.

• Drive smooth onboarding and product implementation for new clients.

• Understand customer requirements and map them effectively to product features.

• Provide technical support and troubleshooting while ensuring quick resolution of issues.

• Build and maintain strong, trust-based relationships with customer stakeholders.

• Conduct regular health checks and business reviews to ensure customer satisfaction.

• Work closely with Product and Engineering teams to convey customer feedback.

• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.

• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.

• Create and share documentation, FAQs, and best practices to enable customers.

Required Qualifications & Skills:

• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.

• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.

• Excellent problem-solving and troubleshooting skills.

• Outstanding communication and relationship-building abilities.

• Ability to manage multiple customer accounts simultaneously with attention to detail.

• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.

• Proactive mindset with a focus on delivering customer outcomes and reducing churn.

What We Offer:

• Opportunity to work in a fast-growing, customer-centric company.

• Exposure to both technical and customer-facing responsibilities.

• Collaborative work environment with growth opportunities.

• Competitive salary and performance-based incentives.

 Sr. Java Software Engineer:

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, or related technical field. Relevant experience of at least 3 years in lieu of above if from a different stream of education.
• Well-versed in and 5+ years of hands-on designing experience in Object Oriented Design, Data Modeling, Class & Object Modeling, Microservices Architecture & Design.
• Well-versed in and 5+ years of hands-on programming experience in Core Java Programming, Advanced Java Programming, Spring Framework, Spring Boot or Micronaut Framework, Log Framework, Build & Deployment Framework, etc

. • 3+ years of hands-on experience developing Domain-Driven Microservices using libraries & frameworks such as Micronaut, Spring Boot, etc.

• 3+ years of hands-on experience developing connector frameworks Apache Camel, Akka framework, etc.
• 3+ years of hands-on experience in RBDMS & NoSQL Databases concepts and development practices (PostgreSQL, MongoDB, Elasticsearch, Amazon S3).
• 3+ years of hands-on experience developing Webservices using REST, API Gateway using Token based authentication, access management.
• 1+ years of hands-on experience developing and hosting microservices using Serverless and Container based development (AWS Lambda, Docker, Kubernetes, etc.).
• Having Knowledge & hands-on experience developing applications using Behavior Driven Development, Test Driven Development Methodologies is a Plus.
• Having Knowledge & hands-on experience in AWS Cloud Services such as IAM, Lambda, EC2, ECS, ECR, API Gateway, S3, SQS, Kinesis, CloudWatch, DynamoDB, etc. is also a Plus.
• Having Knowledge & hands-on experience in DevOps CI/CD tools such as JIRA, Git (Bitbucket/GitHub), Artifactory, etc. & Build tools such as Maven & Gradle.
• 2+ years of hands-on development experience in Java centric Developer Tools, Management & Governance, Networking and Content Delivery, Security, Identity, and Compliance, etc.
• Having Knowledge & hands-on experience in Apache Nifi, Apache Spark, Apache Flink is also a Plus. • Having Knowledge & handson experience in Python, NodeJS, Scala Programming is also a Plus. Required Experience: 5+ Years

Job Location: Remote / Pune

Open Positions: 1

Job Brief:

Our company is seeking a skilled Graphic Designer Lead to create captivating and brand-aligned graphics across various media. The ideal candidate should have 3-5 years of experience in graphic design and be proficient in Adobe Photoshop, Illustrator, and other graphic design software. The candidate should have a deep understanding of current design trends, be able to work in a fast-paced environment and meet tight deadlines. As a Graphic Designer, you will work closely with copywriters and the creative director to develop, create, and implement visual designs for our digital products.

Responsibilities:

• Develop creative and original design concepts and ideas that align with the company's brand and message, using different styles, techniques, and mediums.

• Design and create original artwork for digital products such as web pages, social media platforms, emailers, notifications, and other digital media.

• Ensure that all graphics, illustrations, and layouts are visually appealing and on-brand.

• Collaborate with internal teams, including product development and marketing, to conceptualize and create graphics and illustrations to use in our digital products.

• Communicate and present conceptual ideas and design solutions effectively to the team and stakeholders.

• Follow the product design and illustration guidelines, as well as extend the existing design and illustration styles.

• Manage the development, delivery, and publishing of graphics across all digital platforms, ensuring timely delivery.

Requirements:

• Bachelor's degree in Graphic Design or related field.

• 3-5 years of experience in graphic design, with at least 2 years of leadership experience.

• Proficient in Adobe Photoshop, Illustrator, and other graphic design software.

• Experience or knowledge of a wide spectrum of marketing channels - Facebook & Instagram ads and engagement posts, emailers, notifications, etc.

• Exceptional creativity, innovation, and a deep understanding of the latest design trends.

• Ability to identify and define visual design issues and solutions.

• Accuracy and attention to detail.

• Ability to work methodically and meet deadlines.

• Ability to create cartoony and stylized styles for social media platforms and marketing purposes.

If you are a highly creative and innovative Graphic Designer with leadership experience and a passion for creating engaging visuals, we encourage you to apply for this exciting opportunity!

Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.

We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.

The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.

This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.

Qualifications/What we are looking for….

• 2+  years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred. 
• Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
• Must be a Graduate (bachelor’s degree) with no gap year
• Experience in using Microsoft tools(doc, excel, ppt etc.)
• Highly ambitious, energetic and organized in their work
• Strong spoken and written English language communication skills
• Spoken English easy to understand for overseas prospects (USA/Europe)
• Should be comfortable working across different time zones
• Self-starter, with ability to work with new tools and technologies
• Experience with Salesforce CRM (SFDC) a plus
• Experience in IT - Inside Sales is a plus

Academic Qualification: Any graduation with Bachelor’s degree
                                       (Completed on or before June 2020)

Duties and Responsibilities

• Day-to-day sales activity management using Salesforce CRM (SFDC)
• Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
• Validate and manage assigned Target Accounts on CRM
• Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects 
• Proactive outreach to prospects via outbound emails and phone calls
• Implement effective multi-touch sales cadences of email/call/social outreach
• Create personalized emails to engage target accounts
• Utilize social selling techniques to expand the network and open up new opportunities
• Provide exceptional customer service to inbound inquiries
• Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
• Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
• Detailed documentation within SFDC

Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos

Location of Role : Remote work / work from anywhere in India for now

• Create content marketing campaigns to drive leads and subscribers 
• Regularly produce various content types, including email, social media posts, and blogs
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Collaborate with other departments to create innovative content ideas
  Create quirky content for Insta, Facebook posts.

Skills-

• Bachelor’s degree in English, Journalism or related field
• Knowledge of digital marketing tactics, including SEO, email marketing, and social media marketing (Preferred)
• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• The ability to consistently meet tight deadlines

Experience: 6+ Years

Essential Skills & Experience

• Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
• Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
• Ensuring high performance on mobile and desktop
• Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
• Must have knowledge of OOP concepts, industry best practices and architecture designs.
• Must have good understanding of web technology/enterprise level applications.
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
• Good to have backend experience in any one of the backend technologies mentioned below:
  • Java with Spring boot.
  • PHP
• Need to have good experience in Web application designing.
• Good to have experience in Agile methodology.

Nice to Have

• Experience with web servers like Nginx or NodeJS
• Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
• Understanding of Unit Testing Frameworks

BEHAVIORAL SKILLS

• Self-motivated and a Quick Learner
• Ability to consistently perform and meet deadlines
• Attention to detail and follow-through
• A good understanding of customer satisfaction
• Ability to work effectively in a team as well as in an individual environment
• Excellent written and verbal communication skills