UI/UX Designer

Job Location: Ahmedabad - WFO 

Job Description: 

Roles / Responsibilities:

• Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
• Collaborate with the team to develop and execute the content.
• Updating website content as needed
• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices
• Conducting simple keyword research and use SEO guidelines to increase web traffic
• Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
• Revise copy based on feedback/direction
• Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
• Ensure brand image and message is being maintained across all company communication

Requirements: 

• Exceptional proficiency in written and verbal English communication is essential.
• Proven Strong Written Communication Skills
• Minimum 3+ years Experience in Technical writing (with work samples)
• Knowledge of IT industry and jargons is desirable
• Familiarity with content management systems

Key responsibilities:

• Develop features across multiple subsystems within our applications, including collaboration in requirements definition, prototyping, design, coding, testing and deployment
• Understand how our applications operate, are structured, and how customers use them
• Provide engineering support (when necessary) to our technical operations staff when they are building, deploying, configuring and supporting systems for customers
• Participate with the engineering and operations teams to define plans for standardizing, scaling and enhancing our products and the services utilized to deploy/install/release those products
• Participate in interactions with customers as a technical expert for product subsystems
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Other duties from time to time as determined by management

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

Job description:

Responsible for developing high quality software for automotive/multimedia products, and

building deep understanding in cutting-edge technologies

Follow software development life cycle, industry standard processes, and work closely with

customers and partners

Basic eligibility criteria:

1. experience in embedded systems platform/middleware development in

Linux/Android

2. Proficient in C/C++/Java and OOPS concepts

3.Hands-on experience in multi-threaded programming, IPC's and OS concepts

4. Hands-on experience in at least one of the following: Automotive domain, Android

programming, Multimedia frameworks

5. Candidate should be self-motivated and a go-getter who can quickly learn new things to solve

real-world programming challenges

Desirable skills:

1. Expertise in Android frameworks, JNI, AIDL and HIDL

2. Epertise in automotive infotainment technologies like Apple CarPlay, Android Auto,

Bluetooth, WiFi, Multimedia, etc

3. Expertise in multimedia or audio/video frameworks like Android Media, gstreamer, alsa,

openssl, openmax, etc

Designation – Delivery Manager

Location – Ahmedabad/Pune

Experience – 12 to 18 Years

We are looking candidate who can join us immediately or max in 30 days.

Responsibilities 

Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management. 

Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.

Responsibilities for Delivery Manager

• Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
• Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
• Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
• Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
• Own multiple projects either in or outside the same account
• Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
• Creating and maintaining all project documentation and project plans.
• Tracking and reporting project progress to stakeholders on agreed cadence.
• Solid understanding of project management methodology and quality metrics is a MUST
• Ability to lead geographically distributed team with varied skills
• Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Track the progress and find issues, if any. Always work to improve the process of release.
• Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
• Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications for Delivery Manager

• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
• Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
• Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
• Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
• Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
• Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would 
  qualify as frontrunner for this role
• Growth mindset & collaboration are distinguishing factors required to succeed in this role
• Ability to bridge gaps with high-level stakeholders.
• Experience with JIRA and JIRA Agile.
• Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
• Demonstrated experience of projects growth is must for this role
• Engineering Degree in Computer Science is must for this role
• Technical & Project Management certifications are desired.

• Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
• We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
• You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
• We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!

WHAT WE VALUE

• You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
• You’re not afraid to make mistakes because without challenge, you’re not learning.
• Speaking of learning, you have a constant desire to grow and develop.
• You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
• You are passionate about product craftsmanship, and can balance that with deploying something relevant.
• You move fast with a sense of urgency. You want to work on things that make an impact on the world.

DESIRED EXPERIENCE

• Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
• 3+ years’ experience in a start-up environment or any reputed product based company
• Build APIs for business clients to integrate blowhorn into their systems.
• Setup processes and methodology for sustainable software development.

DESIRED SKILLS

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Has worked extensively on Google maps and features like live tracking, geo fencing
• Good API integration skills (with backend frameworks)
• Mobile frameworks like Flutter is a plus
• Collaborate with other team members and stakeholders
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of SEO principles and ensuring that application will adhere to them.

• Experience with building scalable applications using Flutter on android or IOS. (we are happy to meet you even if you do not know flutter but are willing to learn)
• Strong knowledge of Architectural pattern like Bloc, Provider etc in Flutter. Knowledge of writing Plugins in Flutter is a good to have skill
• Ability to think about scalability and reusability while developing flutter widgets.
• Experience in working with Dart.
• Knowledge of unit & integration testing, agile development process, jira & API integration will be extremely useful
• Strong UI building skills and the ability to handle updates in UI with high frequency data changes.
• Experience with version control systems (bitbucket, git etc.)
• Strong knowledge of algorithms and data structures
• Should have demonstrated experience working on application development projects and test-driven development. Experience in writing high quality code
• Strong state management knowledge
• Experience in Fintech domain will be another added advantage