POST SALES CO-ORDINATOR

• Roles & Responsibilities
• Job Purpose:
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• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
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• Job Context & Major Challenges:
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• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

Company: ChicMic Studios

Job Role: Business Development Manager (BDM)

Experience Required: 4+ Years

Skills Required: Upwork, Lead Handling, Client Handling

We are seeking an experienced Senior Business Development Manager to lead our business development initiatives and drive growth for our company. The successful candidate will be responsible for developing and executing a strategic plan to identify and pursue new business opportunities, as well as building and maintaining relationships with key clients and partners. The Senior Business Development Manager will collaborate with cross-functional teams to develop and execute integrated sales and marketing strategies that will increase our revenue and market share.

Responsibilities:

● Develop and execute a strategic business development plan to identify and pursue new business opportunities

● Build and maintain relationships with key clients and partners to increase revenue and expand our customer base

● Collaborate with cross-functional teams to develop and execute integrated sales and marketing strategies

● Conduct market research and competitive analysis to identify market trends and opportunities

● Participate in industry events and conferences to build brand awareness and generate leads

● Monitor sales performance and adjust strategies as needed to meet revenue targets

● Prepare and present sales reports and forecasts to senior management

Qualifications:

● Bachelor's degree in business, marketing, or a related field

● 4 + years of experience in business development or sales, with at least 1 year in a management role

● Proven track record of driving business growth and meeting revenue targets

● Strong understanding of the sales process and experience with CRM tools such as Salesforce

● Excellent communication and interpersonal skills

● Strong analytical and problem-solving skills

● Ability to work collaboratively in a cross-functional team environment

• 2 years of strong development background building complex applications.
• Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience building applications using NodeJS and frameworks such as Express.
• Thorough understanding of React.js and NodeJS including its core principles.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Strong experience with MongoDB, Postgres
• Developing new user-facing features using React.js
• Thorough understanding of React.js & popular Workflows (such as Flux or Redux)
• Building reusable components and front-end libraries for future use

Medisage is a Series A funded Health-tech startup

https://yourstory.com/2022/04/medisage-institutional-funding-digital-healthcare-startup-doctors/amp

We are looking for the best talent in our engineering team. Role is based out of our Corporate office in Mumbai.

Laravel Developer

• Specifically looking for people with experience working with PHP Laravel. Experience with Vue.js is a plus
• Should have experience working with APIs
• Can work independently without much guidance

What you can expect from us

• Best in class amenities in office
• Industry leading incentives
• A challenging work environment

BUSINESS DEVELOPMENT EXECUTIVE

About Us

Brevistay is the fastest growing hourly hotel brand in India. It is a marketplace to connect hoteliers with customers with the USP of anytime check-in and check-out preferably in slots of 3,6 and 12 hours. Started in 2016, Brevistay has grown in more than 70 cities and onboarded 4000+hotels.

Brevistay is leader in short stay segment and breaking the pre-existing and centuries-old pattern of noon check-in and 11 am check-out system and creating a new way of conducting business. At Brevistay you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, faster refunds, free cancellations, and a 24x7 available Customer Support team to answer booking or travel related queries. All these give our guests the freedom to book a hotel first and plan their travel next.

About the Role

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients by signing up hotel partners across the region for the brevistay portal.
• Responsible for building and sustaining relationships with the partner hotels.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Skills Required:

• Degree in marketing, business administration, or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environment
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Emboldened by challenges.

Perks:

1. Work from Home for other cities except NCR cities (Mandatory to visit field)
2. Medical Insurances
3. Learning and Development
4. Travel Allowances
5. Potential Individual Earning Opportunities

#What we believe in

• Commitment
• Integrity
• Ownership
• Reimagine the possible
• Transparency

• Leadership skills
• Lead and grow a team of 10+ developers.
• Self-motivated to keep optimizing and deliver best-in-class results.
• Deep thought and attention to detail.
• Strong technical and communication skills
• Well-versed with the latest tech: AWS, Postgres, Devops, Nodejs, Reactjs

Who We Are

Getir is a technology company, a pioneer of the online ultra-fast grocery delivery service business, that has transformed the way in which millions of people across the world consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. 

Getir is growing incredibly fast in Europe, but we want to grow globally. From London to Tokyo, Sao Paulo to New York, our global ambitions can only be accomplished with exceptional technology.

If you've got the experience and the ambition to be a Database Administrator (Postgres) at Getir and  a founding part of our technology hub in Bangalore, please apply.

What you’ll be doing:

• Work with engineering and other teams to build & maintain our database requirements and answer big data questions
• Use your past DBA experience and industry wide best practices to scale and optimize the database services.
• Regularly conduct database health monitoring and diagnostics
• Create processes to ensure data integrity and identify potential data errors.
• Document and update procedures and processes.
• Troubleshoot and resolve problems as they arise

What we look for in you:

• You have A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.
• 3+ years of experience as a Database Administrator
• Proficiency administering PostgreSQL
• Extensive experience performing general troubleshooting database maintenance activities including backup and recovery, capacity planning, and managing user accounts.
• Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities.
• Experience in managing schemas, indexing, objects, and partitioning the tables.
• Experience in managing system configurations.
• Experience creating data design models, database architecture, and data repository design.
• Strong understanding of SQL tuning and optimization of query plans.
• Linux shell scripting skills and experience with production Linux environments
• Experience working with software engineers in a highly technical environment.
• Knowledge of 1+ programming language (e.g. C++, Scala, Java, JavaScript etc.)
• Excellent verbal and written communication skills.
• Knowledge administering MongoDB (Good to have)
• Knowledge administering Amazon RDS for PostgreSQL & Redshift. (Good to have)

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners