Data Scientist

• Provide technical assistance to improve system performance, capacity, reliability, and scalability.  
• Perform root cause analysis of performance issues and suggest corrective actions. 
• Lead Technology Initiatives to address the stability, performance, and resilience of production systems.
• Analyze test results and work with developers and engineers to perform bug fixes.  
• This role will be responsible for reviewing operational trends to identify key areas to focus on to improve the environment's overall production readiness. 
• Lead Complex Engineering Initiatives.
• This role will be responsible for developing plans and roadmaps to drive new initiatives; will be required to have deep expertise and technology leadership skills. 
• Analyze operational data to identify performance and stability issues. Sizing infrastructure needs and optimizing them for higher performance.
• Analyze business requirements and data processing problems to oversee the development of test plans and strategies for various applications. 
• Provide guidance to engineering teams on complex technology performance challenges and/or issues. 
• Define performance engineering requirements and architecture for new applications. 
• Develop/provide standard reports on performance and resilience testing results for senior management.

• Must have proven experience of 4-7 years
• Must have experience in working with cloud infrastructure technologies -  Openshift/AWS/Kubernetes/Docker etc.
• Bachelor's degree in computer science, or related field.
• Project Management Professional (PMP) certification preferred.
• Proven ability to solve problems creatively.

*Job Title:** Data Analyst

**Location:** Permanent Work from Home

**Job Type:** Full-Time

**Job Description:**

We are seeking a highly motivated and skilled Data Analyst to join our team. The ideal candidate will have a strong background in data analysis, incident management, and real-time data reporting. The role demands exceptional communication skills, both written and spoken, as well as the ability to work flexible shifts to support our global operations.

**Key Responsibilities:**

- Perform data analysis to identify trends, anomalies, and insights.

- Manage and resolve incidents effectively using tools like Jira and Slack.

- Conduct real-time data analysis and reporting to support business decisions.

- Generate comprehensive reports and dashboards to visualize data findings.

- Collaborate with cross-functional teams to ensure data integrity and accuracy.

- Communicate findings and recommendations clearly and concisely to stakeholders.

- Flexibility to work in different time zones as required.

**Required Qualifications:**

- Bachelor’s degree in Computer Science or a related field.

- Proven experience in data analysis and incident management.

- Proficiency in using Jira and Slack for communication and incident tracking.

- Strong skills in real-time data analysis and reporting.

- Exceptional communication skills in English, both written and spoken.

- Ability to work flexible shifts to accommodate global operations.

**Preferred Qualifications:**

- Experience with Python and automation tools is a plus.

**Work Environment Requirements:**

- Must have a reliable laptop/computer and home-based infrastructure, including high-speed WiFi and power backup.

- Ability to work effectively in a remote environment with minimal supervision.

**Benefits:**

- Permanent work-from-home opportunity.

- Flexible working hours.

- Opportunity to work with a dynamic and diverse team.

If you meet the above qualifications and are eager to contribute to a fast-paced and innovative team, we encourage you to apply.

Responsibilities 

> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own 

> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment 

> Stay updated with new technologies and concepts 

> Exhibit excellent time management skills and ability to prioritize 

> Translate customer and business needs to technical solutions 

Required skills 

> Excellent coding and debugging skills in C# 

> Basic knowledge in http://ASP.NET">ASP.NET, Windows Service, and Web API 

> Familiarity with UI development using WPF 

> Understanding of Design patterns and object-oriented programing 

> Good understanding of relational databases and SQL queries 

> Familiarity with version control software like Git 

> Have development experience in Windows-based environment 

  Good to have skills 

> Modern C++, Templates, v11 new features etc

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

Antier, a leading brand in Crypto Assets Management, is looking for a Golang Developer capable of writing custom blockchains and have good knowledge of C++ or Rust / Golang.

Antier – a leading blockchain development company – harnesses the power of blockchain and other technologies like distributed ledger and smart contracts to build scalable, asset agnostic applications such as white label exchange platforms (centralized, decentralized and P2P), smart wallets, ICO, STO, tokens and other enterprise blockchain solutions development. Our experts follow design thinking-driven approach to identify blockchain use cases and create intelligent strategies around the same to accelerate your deployments. Together, we are decentralizing the world by combining our deep domain expertise and rich experience to deliver blockchain solutions at enterprise scale. 

Experience: 1-4 years

Required Skills: 

1. Able to write programs with a compiled language (C/C++, Go, or Rust)
2. Must have knowledge of SQL Database programming.
3. Degree or equivalent in Software Engineering.
4. Problem-solving skills.
5. Excited to learn and develop blockchain technology (No experience yet? No problem!)
6. Possess a strong sense of ownership in your work, which drives you to find ways to do things better and faster.
7. Always up-to-speed on the latest technologies.
8. Constantly on the lookout for new and innovative ways to solve complex problems through rigorous experimentation.
9. Your communication style is open, transparent, and direct, and you consistently work in tight collaboration with your teammates.
10. Always open to feedback, new ideas, and opportunities for self-improvement.
11. Ability to work independently as well as collaborate with a small team of developers on various work streams and guide them on development tasks, perform code reviews and ensure design and coding are adhering to architectural standards.

We harness the potential of varied Blockchain platforms to deliver innovative enterprise grade blockchain solutions that make a difference. Get a chance to explore  a completely new environment of working.

We are looking for a Senior Test Engineer who will work closely with the project team members and ensure the quality of the delivery.

• Develop automated tests for product validation (regression and integration).
• Develop and execute test cases, scripts, plans, and procedures (manual and automated).
• Integrate and execute automated tests in CI/CD environments
• Troubleshoot, and improve existing automation scripts
• Act as a lead team member as the team grows, providing support and training to other team members
• Execute test cases against various software applications and document the results
• Perform ad hoc testing of new and existing features to ensure they meet design requirements, quality,

    and usability standards

• Follow-up with and document resolution of bugs
• Maintain test cases for manual and automated tests
• Communicate defects to stakeholders in a clear and concise manner

• Minimum 3 - 5 years experience in a diverse technology environment in a Quality Assurance role
• Experience developing testing strategies and test plans
• Experience creating and executing automated end-to-end tests, using tools such as Selenium,

    Cucumber, or other automation frameworks

• Exposure to ‘Leapwork’ is good to have. Expertise on Java, OOPS Concepts
• Good understanding of software development lifecycles
• Ability to work in multiple application environments

Strong data analysis, data verification, and problem-solving abilities

• Fluency in written and communication skills in English
• Strong ability to work collaboratively in a team environment
• Excellent organizational skills including, management of multiple assignments, setting personal goals and

    targets, and document management

• Excellent focus on detail through adherence to quality assurance best practices