Oracle ERP - Service Delivery Manager

About Tamasha

Tamasha is building next-generation live, social, and real-time consumer

experiences across gaming, audio, video, and interactive platforms. Our backend

systems power millions of real-time interactions, low-latency data flows, and high

throughput event-driven services.

Role Overview

As a Software Development Engineer III (Backend), you will operate as a senior

individual contributor owning mission-critical backend systems. You will design

scalable architectures, solve complex distributed systems problems, and influence

engineering standards across teams.

Roles & Responsibilities

 Own backend systems end-to-end, from design and implementation to

production reliability and long-term evolution.



Design scalable, fault-tolerant, and low-latency backend architectures for real

time and event-driven use cases.



Lead system design decisions including data models, service boundaries, async

workflows, and scalability strategies.



Build and operate high-throughput services handling millions of events, requests,

or messages per day.

 Own reliability metrics such as p95/p99 latency, uptime, error budgets, and

participate in incident resolution and post-mortems.

Drive architectural migrations including monolith to microservices and

synchronous to asynchronous flows.

 Collaborate with product, frontend, and data teams to translate complex

requirements into robust backend solutions.



Improve developer productivity by contributing to internal platforms, tooling,

CI/CD pipelines, and coding standards.



Mentor engineers through design reviews, code reviews, and technical guidance

without direct people management.



Proactively identify performance bottlenecks, cost inefficiencies, and scalability

risks and resolve them at the system level.

Tech Stack

Backend: Node.js (NestJS / Express), Golang, Java

Databases: PostgreSQL, MySQL, MongoDB, Redis

Messaging & Async: Kafka, SQS, RabbitMQ, Pub/Sub

Real-time: WebSockets, Server-Sent Events

Cloud & Infra: AWS / GCP, Docker, Kubernetes

Observability: Prometheus, Grafana, OpenTelemetry

What We’re Looking For

• 5+ years of backend engineering experience

• Proven ownership of production systems at scale

• Strong understanding of distributed systems and async architectures

• Experience handling production incidents and system reliability

• Ability to independently design and evolve backend systems

About the Position

We are looking for a passionate and experienced software engineer to join our team at Mumbai. In this role, your primary responsibilities will be to take ownership of developing user facing applications and features in an agile manner. You will design and implement scalable and performant front-end solutions from scratch, while also taking a hard look at the existing ones.

What you will do at QI?

• Design, develop and deliver new user-facing apps and feature and improve existing ones
• Take ownership of product(s), and contribute to dev cycles and sprints planning
• Ensure technical feasibility of UI/UX design, share inputs with other teams including product, design and QA
• Optimize applications for performance, user experience and SEO
• Build reusable code and libraries. Contribute to open source projects.
• Stay up-to-date with new technologies with an eye of constantly adapting and improving our systems and methods.

Basic Job requirements

• 2 years + work experience in a similar role
• Strong experience in HTML5, CSS, DOM and front-end tooling ecosystem (Gulp,Grunt, Webpack)
• Excellent concepts and command over JavaScript
• Strong concepts and commercial experience in Vue.js
• Solid foundation in software development ( algorithm design, data structure, SDLC)
• Good concepts of unit testing and automation testing for UI components
• Good understanding of web app performance including Google Core Web Vitals metrics.

Location - Remote 

Good to have

• Basic knowledge of REST API and relational databases
• Basic understanding of browser internals
• Familiarity with web components and shadow DOM
• Exposure to progressive web app design.

About QuantInsti®

QuantInsti® was started in 2010, by the founders from iRage – a leading quant and algo trading firm in India.  From its early days focused on bridging the industry knowledge gap in the field of high-frequency trading, we have come a long way in the last decade. Today, we have a user base from 180+ countries with a growth rate much over 50% year-on-year.

At QuantInsti®, we swear by our goal of revolutionizing the way people approach the financial markets by empowering individuals and institutions with bleeding edge education and technologies. We offer high quality https://www.quantinsti.com/epat">learning experience and best-in-class https://quantra.quantinsti.com/">courses geared towards a global audience in quantitative trading and investing. Our in-house developed technology aims to bring institutional grade tools and https://quantra-blueshift.quantinsti.com/">platforms to democratize systematic and quantitative trading.

We achieve this by putting technology at the core of our business. We have a complex ecosystem of microservices and applications deployed over a fully cloud-based infrastructure. Our tech stack includes Node.js, Vue.js, Python and Docker. The team is driven by user experience, with strong focus on delivering scalable software solutions to complex and evolving business goals.

Why you should join us?

At QuantInsti, we work at the cutting edge of FinTech and EdTech offerings. We work with the newest technologies with a goal of delivering best experience to our users in a scalable manner, with high-performance and availability. If you love to be challenged intellectually, rest assured we have plenty of them for you. We follow an open and free work culture, where you are encouraged to ask questions, learn and teach. We offer a fast-paced environment where you take ownership of what you design and deliver. If you are looking for a move where you will find a reason to wake up every morning and rush to work, come join us.

About Triveous :

Triveous is a fully remote product studio that is passionate about building impactful products for India and the world. As AI technology continues to reshape industries worldwide, we are collaborating with leading companies and institutions to develop cutting-edge AI solutions. Over the past few years, we've had the opportunity of working on some truly innovative and inspirational projects for some of the best companies in the world, like WHO, Google, IDEO, FREND, Novopay & Khoslalabs, AIIMS, IISc etc. This should give you an idea of the kind of things you'll be spending time on on if you decide to work with us:

Job Description:

We are looking for a senior user experience (UX) designer with 3+ years of experience to join Triveous and help us in our journey to create beautiful, usable, and inclusive mobile products. They will be responsible for understanding and executing the entire design lifecycle of various projects which includes creating user personas, mapping user journeys, creating prototypes, and testing them out with actual users. The role also involves talking to client stakeholders to execute the design process independently. Experience in communicating design inputs, decisions, and outputs with key stakeholders is a definite plus.

Since this is a remote role, you would need to be self-motivated and proactive in all the work that you do.

Tasks and Responsibilities :

- Understand business requirements and user needs

- Create user personas, journey maps, and various other design artifacts

- Create prototypes of varying fidelity

- Communicate design solutions to key stakeholders

- Define and track key metrics related to user experience

- Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts.

Skills and Requirements :

- Experienced with 2-4 years in Product Design/UX roles.

- Mandatory Bachelors / Masters Degree in Design

- Good experience in user experience and interface design, with a supporting portfolio

- Experience in designing mobile and web applications

- Experience in understanding and mapping complex user journeys

- Ability to form, prototype, and clearly communicate ideas and decisions.

- Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences

- Familiarity with prototyping tools like Figma/Sketch

- Good problem-solving and analytical skills

- Able to work well with remote, cross-functional teams

- Responsible, self-motivated, and comfortable taking the initiative.

- Attentive to the finer details and love what you do

Benefits :

- Complete Remote opportunity

- Five working days

- Supportive environment

- General shift

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

Job Title: Performance Marketing Associate

Location: Pune

We are looking for a Performance Marketing Associate to join our team at Propacity. In this role, you will help execute and optimize digital marketing campaigns tailored for the real estate sector, focusing on lead generation, customer acquisition, and revenue growth.

You will work closely with senior marketing professionals, gaining hands-on experience in paid media, performance tracking, and campaign optimization. If you have a data-driven mindset, strong analytical skills, and a passion for digital marketing, we’d love to hear from you!

Responsibilities:

• Assist in planning and executing digital advertising campaigns across Google Ads, Facebook, Instagram, LinkedIn, and other paid media platforms.
• Monitor campaign performance, analyze data, and provide insights to optimize ROI and lead quality.
• Conduct market research and competitor analysis to refine targeting and messaging strategies.
• Work closely with creative and content teams to develop engaging ad copies and visuals.
• Utilize web analytics tools to track, measure, and report on key performance indicators (KPIs).
• Support senior marketing managers in client calls, reporting, and campaign optimizations.

Skills & Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus).
• 1-3 years of experience in digital marketing, performance marketing, or a similar role.
• Experience in the real estate industry is preferred but not mandatory.
• Familiarity with Google Ads, Facebook Ads Manager, and other digital advertising platforms.
• Strong analytical skills with the ability to interpret data and suggest improvements.
• Excellent communication and collaboration skills.
• A proactive, detail-oriented approach to campaign execution and optimization.

What We Offer:

• Learn & grow in one of India's fastest-growing real estate proptech companies.
• Work with industry experts and gain hands-on experience in performance marketing.
• Access the latest marketing automation & analytics tools for campaign execution.
• Collaborative, innovative, and fast-paced work environment with exciting career growth opportunities.

About Propacity:

Propacity is one of India's fastest-growing proptech companies. Since our founding in 2021, we have empowered 100+ top real estate developers by increasing their sales velocity, simplifying operations, and providing cutting-edge tech solutions. We are backed by leading investors, including Good Capital, Inuka Capital, and 30+ unicorn/soonicorn founders.

1. Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
2. About 5 years of professional experience supporting AWS cloud environments
3. Certified Amazon Architect Associate or Architect
4. Experience serving as lead (shift management, reporting) will be a plus
5. AWS Architect Certified Solution Architect Professional (Must have)
6. Minimum 4yrs experience, maximum 8 years’ experience.

1. 100% work from office in Hyderabad
2. Very fluent in English