Cloud & DevOps

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About the job 

1. Develop responsive, user-friendly, and visually appealing web applications using React, Node.js, and Tailwind. 

2. Collaborate with the design team to transform mockups into pixel-perfect web applications. 

3. Implement UI designs and build reusable components with React and Tailwind. 

4. Write clean, efficient, and maintainable code. 

5. Troubleshoot and debug issues as they arise. 

6. Optimize the application for performance, scalability, and usability. 

7. Stay updated with the latest trends and technologies in front-end development. 

Skill(s) required 

Backend development 

Frontend developmen 

MySQL 

Node.js 

React 

Tailwind 

CSS 

Who can apply 

Only those candidates can apply who: 

1. Have minimum 3 years of experience 

Other requirements 

1. Bachelor's degree in Computer Science or related field. 

2. Minimum 3-4 years of experience in front-end development. 

3. Strong proficiency in React, NextJS, HTML, CSS, and JavaScript. 

4. Familiarity with Agile development methodologies. 

5. Excellent problem-solving abilities and attention to detail. 

6. Ability to work collaboratively in a remote team environment. 

7. Strong communication skills in English. 

Perks 

5 days a week 

Work from home 

Number of openings 

2 

About Strategy Connect

We, at Strategy Connect, are building a B2B SaaS solution for strategy consulting companies to manage their teams and workflows. We are a Dubai-based & well-funded company that has been a part of TechStars. We are working with Government entities in the UAE. Our development and design functions are based out of India. 

1. 1. Experience with React JS, React Native, JavaScript including DOM Manipulation and the JavaScript object model.
   2. Thorough understanding of React Native and its core Principles.
   3. Hands on experience on React Native Framework at least 1 year.
   4. Understanding of native build tools like Xcode, Gradle etc.
   5. Capability to write Well-documented code with Javascript that is easily readable.
   6. Good Knowledge of HTML5, CSS.
   7. Familiarity with code versioning tools (Such as Git or SVN)
   8. Knowledge about Offline Storage, REST APIs, and document request model
   9. Familiarity with modern front-end build pipelines and tools.
   10. Experience with common front-end development tools such as Babel, Web pack, NPM and YARN etc.
   11. Experience with Native Mobile app deployment on App store and google play store.

Role and Responsibilities:

We are seeking a skilled and experienced individual to join our team as a Post Silicon Validation Engineer. In this role, you will be responsible for validating and analyzing the performance of SOC level environments. Your primary duties will include functional and compliance testing, characterization across power, performance, and thermal parameters, as well as data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates. Additionally, you will be involved in debugging silicon failures to optimize the overall system performance.

Candidate Qualifications:

To be considered for this position, you must have the following qualifications:

• Strong exposure to validation methodologies and analysis techniques
• Proven experience in SOC level environment bring up
• Expertise in functional and compliance testing
• Experience with data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates
• Ability to debug silicon failures and optimize system performance

Required Skills:

In order to succeed in this role, you should have the following skills:

• Proficiency in C and Python programming languages
• Familiarity with NI LabVIEW, TestStand, and Actor-framework
• Experience in developing test plans and integrating serial communication protocols
• Ability to automate lab instruments using SCPI commands with GPIB controllers
• Experience in developing test cases and drivers
• Knowledge of tools such as Infiinium Test Compliance Application, Lauterbach T32 Trace32, DMM, FG, DSO, Temp C, Digital Multimeter, Function Generator, Digital Storage Oscilloscope, and National Instruments PXI – DAQ
• Proficiency in SPI, I2C, USB2, RS232, USB3 SS, JTAG, and AMBA protocols
• Ability to analyze and debug protocol level failures

What You’ll Do 

• Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
• Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
• Track user performance data and map it to key learning metrics for deeper insights
• Monitor the performance of new features and recommend iterations based on your findings
• Partner with other stakeholders to scope features that solve user problems
• Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
• Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
• Prepare reports for the management stating trends, patterns, and predictions using relevant data

Required skills

• Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
• Strong statistical skills to help collect, measure, organize and analyze data 

• 1-4 years of work experience in an EdTech product startup or analytics firm
• Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
• Ability to learn new tech tools and softwares quickly
• Passion to work with data for a larger social impact
• Familiarity with coding (specifically Node environment) is a plus
• Ability to transform numbers into stories