Oracle EBS R12 Techno- Functional- SCM and Manufacturing

Job Description — L2/L3 Oracle DBA and Oracle Apps DBA 

Experience: 5–10 years of relevant experience​

Support coverage: Dubai customer business hours and on-call support as required 

Role Overview 

We are seeking an experienced Oracle DBA and Oracle Apps DBA to support 

customer Oracle Database and Oracle E-Business Suite (EBS) environments. The role 

involves L2 incident resolution, L3 troubleshooting, performance tuning, patching, 

upgrades, and maintaining database and application availability. 

Key Responsibilities 

Oracle Database Administration 

∙Install, configure, administer, and maintain Oracle databases across 

production and non-production environments. 

∙Monitor database health, availability, performance, storage, and capacity. 

∙Troubleshoot database incidents, connectivity failures, locking, blocking, and 

resource issues. 

∙Analyse AWR and ASH reports, SQL execution plans, and database wait 

events to resolve performance problems. 

∙Configure and manage RMAN backups; perform recovery and restore 

validation. 

∙Administer Oracle RAC, ASM, Grid Infrastructure, and Data Guard 

environments. 

∙Perform database patching, upgrades, migrations, and refreshes through 

approved change procedures. 

∙Manage database users, roles, privileges, auditing, and security controls. 

∙Execute disaster recovery drills, Data Guard switchovers, and failovers. 

∙Automate routine administration and monitoring using shell scripts and SQL. 

Oracle Applications DBA 

∙Administer Oracle E-Business Suite R12.2 application and database tiers. 

∙Monitor and troubleshoot concurrent managers, concurrent requests, 

Workflow Mailer, application services, and login issues. 

∙Perform EBS online patching using ADOP and manage the associated 

patching lifecycle. 

∙Clone and refresh EBS environments using supported tools, including Rapid 

Clone. 

∙Maintain application configuration using AutoConfig and context files. 

∙Administer EBS-related WebLogic Server, Oracle HTTP Server, and Forms 

services. 

∙Troubleshoot application-tier performance and coordinate with functional 

and development teams. 

∙Support EBS upgrades, technology-stack patches, certificate renewals, and 

integration-related incidents. 

∙Maintain operational procedures for application startup, shutdown, backup, 

recovery, and maintenance. 

L2/L3 Support and Customer Operations 

∙Own incidents and service requests within agreed SLAs. 

∙Provide L2 troubleshooting and escalate complex issues with complete 

diagnostic evidence. 

∙Lead L3 investigation, root-cause analysis, and permanent corrective actions. 

∙Support major incidents, communicate progress, and document recovery 

actions. 

∙Raise and manage Oracle Support service requests. 

∙Prepare change plans, risk assessments, validation steps, and rollback 

procedures. 

∙Maintain runbooks, knowledge articles, configuration records, and shift 

handovers. 

∙Coordinate with customer teams and internal infrastructure, storage, 

network, and application teams. 

∙Mentor junior DBAs and identify opportunities to reduce recurring incidents. 

Required Skills and Experience 

∙Hands-on production experience administering Oracle Database, including 

Oracle 10g, 11g, 12c, 18c and 19c. 

∙Strong experience supporting Oracle EBS R12.2 as an Apps DBA. 

∙Practical knowledge of RAC, ASM, Data Guard, RMAN, Data Pump, and 

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

• Total Experience:10+ years of professional experience in Oracle Supply Chain Planning environments.
• Oracle Fusion Cloud Experience: 5+ years of dedicated, hands-on functional experience specifically within Oracle Fusion Cloud Supply Chain Management (SCM).
• Specialized Expertise: Proven track record as a Subject Matter Expert (SME) with at least 2 full-lifecycle, end-to-end implementations of the Oracle Fusion Demand Planning module from readiness to go-live.
• Cross-Module Knowledge: Strong understanding of how Demand Planning integrates with broader Cloud SCM, Procurement, and Finance modules.
• Leadership: Proven ability to operate independently as an SME, steering the project roadmap rather than just executing tasks.
• Communication: Exceptional consulting and communication skills to influence and guide director-level stakeholders.
• Change Management, Business Process Mapping, Reporting and Analytics, OIC ( Oracle Integration Cloud) and OAC (Oracle Analytics Cloud)