Enterprise Sales Executive

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany. 

We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach. 

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

kubeAPI high Kustomize high docker/container high Debug Tools openSSL high Curl high Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Responsibilities

• Identify and Source candidates with matching skills and experience as specified in the requirements
• Interview and qualify shortlisted candidates to confirm suitability (technical, administrative and personal), attitude, honesty and reliability
• Confirm that the chosen candidates are willing to be deputed to work at our clients’ premises
• Build confidence and trust in the candidates that they are our team and full-time employees
• Follow-up with candidates by sharing with and obtaining from the candidates all information promptly and periodically throughout the recruitment process  

Location: Chennai

Experience: 3+ years

Domain: Domestic Staffing Industry

Skills: Recruitment of IT and other engineers for Telecom Industry

Geographical Coverage: Pan India

Work Hours: 6 Days Week except Second Saturday

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required

- Profound knowledge about state-of-the-art technologies and standards (PHP, MySQL, JavaScript, HTML5 and CSS, AJAX, JQuery, XML, and Linux) 

Experience with web services and Various frameworks (CakePHP, Symfony, ZEND, Laravel, etc) -

Capability to create an extension or module.

- Must be able to work on own initiative as well as part of a team 
- Experience in a structured development environment 
- Strong knowledge of Core PHP Skills & object-oriented programming (OOP) Has knowledge of any one of Git, BitBucket, SVN, etc. code management repositories. 
- Immediate joiner prefer. 
- Total Exp - 2+ to 4 years 
- Notice period - not more than 30 days

Responsibilities and Duties -

You will be taking ownership of a big project already in production. This project already has 25L registered users.

Full Stack Developer for a leading E-Commerce MNC
Job Responsibilities :

- Developing new user-facing features using React.js. 

- Building reusable components and front-end libraries for future use. 

- Translating designs and wireframes into high-quality code. Skills 

- Strong proficiency in JavaScript, ES6 and it's newer specifications 

- Thorough understanding of React.js and its core principles 

- Experience with popular React.js workflows (such as Redux) 

- Familiarity with RESTful APIs

- Experience working with preprocessing stylesheet language (LESS)

- Experience with common front-end development tools such as NPM, etc.

- Familiarity with GIT version control system. 

- Ability to understand business requirements and translate them into technical requirements