Big Data Engineer

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

Key Responsibilities:   

• Should have hands-on experience with Java   

• Strong experience in Spring Boot, Micro Services   

• Should be well versed with Agile Development methodologies   

• Should have strong debugging and communication skill   

• Should participate in design discussions and provide application designs, architecture, timeline estimations   

• Problem-solving mind and attitude   

• Ability to interface well with externally facing departments and directly with customers   

• Effective communication skills – written, spoken, listening, and presentation   

• Great Team player and experience working with global teams and global organizations Genuine interest in learning and knowledge sharing   

Primary Skills:   

• 2 years of Spring Boot and Microservices.   

• 3+ years of experience in Core Java.   

• Proficiency with Spring Framework.   

• Innovate new approaches algorithms, libraries, tools, platforms, for relevant development areas   

• Strong programming skills in Core JAVA / J2EE expert level   

• Good at data structures, algorithms, problem-solving, and design patterns   

• Knowledge of Web Services, Spring, ORM Frameworks, Spring Boot, Spring Cloud Gateway, OAuth2.0, Spring Security, JWT, Eureka, Hystrix, Apache Cassandra   

• Should be well familiar with SQL/NO-SQL database   

• Knowledge of Spring Batch, Kubernetes, Docker is a plus point    

About the company

Qrata is hiring for a Venture funded startup that is backed by marquee investors. Their product provides a collaborative new way for SaaS companies to onboard their large customers. Our unified workspace aims to help streamline customer onboarding and implementation journeys, and get every customer off to a great start.

Quick Facts

Founded in: 2020

Number of Employees: 11 - 50 employees

Industries: Computer Software / IT / Internet

Location: Chennai

Senior frontend lead

Description

Are you a front-end developer looking to fast-track your learning and growth? Have you

looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of

the early team that built these products”?

we’re a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. We’re laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across our product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new

Kanban-style views of work tasks, and crafting cool new UI components and interactions that

we will use across our product.

Tech Requirements

• Expertise in React
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Code audits and guidelines
• SPA Framework patterns
• Browser features (Caching / Storage / Compatibility etc )
• Test automation
• Deployment strategy

Nice to have

• Familiarity with AWS
• Experience with startups or early stage teams
• Typescript
• Knowledge of module bundlers like Webpack

   Primary Responsibilities

• Full understanding of the PIM data model
• Create conceptual data models, data flow documentation and user workflow processes

• Complete analysis needed to normalize and harmonize data attributes for the PIM and Data Governance tool

• Support needed for data governance documentation such as data dictionary and data lineage

• Lead discovery meetings with business owners to evaluate current PIM system and processes to document a recommended solution design of PIM for stakeholder review

• Document business requirements for data attributes, taxonomy, hierarchy, workflow and procedures in the PIM

• Leveraging agreed to solution design to configure the PIM system with the needed attributes, business rules, validations and workflow to ensure the business need is satisfied

• Define test cases and develop and execute test plans
• Identify and communicate the level of effort associated to new requirements that are received to be leveraged to establish release schedule for new demand

Minimum Requirements

• Bachelor's degree required
• 2-3 years' relevant experience required; 5- 7 years' work experience preferred

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication