Talent Culture Manager

Customer Support - Voice Process

No.of Requirements: 100 

Qualification : Any Graduate

Fresher or 6+months experience

 Language: Candidate should be fluent In English and Hindi mandatory 

Versant -4 or 5

6 Days working- 1day Rotational week off

Shift- 9am to 8pm for females and 9am to 9pm for males 

Work from Office

CTC: 20500 /- per month for fresher

Take home: 15800 /- per month for fresher

CTC : Upto 21000 /- per month for experienced

Take Home : upto 16200 /- per month for experienced 

Quarterly Bonus : 4200 / 

Apprenticeship: Fresher - * 19000 (TH) * 

Experience - 20000 (TH)

Position: Sales Development Representative (International Voice Process)

Job Responsibilities

● Making multiple outbound calls to assigned B2B prospects. Develop sales opportunities by researching the prospective company, using influencing and relationship-building skills, and providing information on the client's product/value proposition.

● Ability to understand the key objections from prospects, clarify their concerns & use product knowledge & vendor-led training to alleviate these concerns & move the sales cycle forward. Persistently follow up with the prospect in a clear & timely manner to ensure positive outcomes.

● Understand customer campaigns, and their products/services and appropriately communicate customer brand identity to prospects. Provide detailed and concise feedback to the Voice Operations leads on the outcomes (conversions/rejects / not interested etc.).

● Undertakepre-sales outreach processes such as AG, HQL, SQL, BANT, marketing, and sales lead qualification.

Requirements:

● Minimum2yearsexperience in B2B sales, ideally selling to technology stakeholders, and senior stakeholders including C-suite within the enterprise and SMB organizations with a solid track record of lead conversions via outbound calling and emails.

● Been part of marketing and sales lead generation campaign teams focusing on SQL, MQL, BANT, AG, etc.

● Excellent verbal communication and convincing skills; should be able to think on their feet and provide effective rebuttals/responses to prospects on the calls.

● Strong track record of meeting their targets for SQL / MQL / BANT/ AG campaigns.

• Should be self-motivated, energetic, able to work in a dynamic environment focusing on outcomes, and demonstrate a high level of resilience.

● Ago-getter, and collaborator who is keen to learn and is highly receptive to feedback.

Experience Required: 5- 8 years

Location: Ahmedabad

Job description: Looking for someone who has worked as Configuration & Asset Manager and has defined processes & procedures to manage & maintain CMDB from multiple sources. Also, should be able to coordinate with business stakeholders and increase completeness, compliance & Correctness of CMDB

About the company:

Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level

Role Overview:

Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.

Key Responsibilities

●  Data Strategy & Automation:

○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.

○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.

●  Data Analysis & Insight Generation:

○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.

○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.

●  Reporting & Quality Assurance:

○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.

○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.

●  Collaboration & Strategic Planning:

○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.

○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.

○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.

Required Skills and Qualifications

●  Technical Expertise:

○ Strong background in SQL, Statistics and Maths

●  Analytical & Strategic Mindset:

○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.

○ Experience with statistical analysis, advanced analytics

●  Communication & Collaboration:

○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.

○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.

●  Preferred Experience:

○ Proven experience in advanced analytics roles

○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.

Why Join Ketto?

At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!

We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

Responsibilities-

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies

Responsibilities:

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding new marketing ideas and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, Excel, and PowerPoint.

.Minimum age is 30 and the maximum is 60.

ABOUT US:

GUVI (Grab Your Vernacular Imprint), IIT Madras incubated company is an online Skill Acceleration platform catering to various courses in Vernacular languages. We offer pre-recorded courses on our platform taken by subject matter experts in National and International languages. With more than 200 courses on our platform, we ensure high-quality content and perfection with the value we cater to our learners.

Our products consisting Zen - LIVE classes are mentored by IIT Professors having Industrial expertise in various high-end courses with 100% placement support, HackerKID is India’s first self-paced Gamified Coding and Learning platform which encourages kids to master cutting-edge technologies in-depth in a fun and challenging way, GUVI for corporates is a talent transformation suite that offers an efficient mode of training for employees with our excellent mentors.

JOB DESCRIPTION:

Role: Author

Nature of Job: Freelancer

Location: Remote

Course name:   Embedded C

Specialization: Subject Matter Expert

Skills

●      Course expertise

●      Hands-on experience

●      Teaching skills

●      Presentation skills

●      Communication skills

●      Time management

Responsibilities

●      Providing sample videos and content plan/syllabus

●      Providing pre-recorded, ready-to-launch videos according to the course guidelines framed by the company, post-approval, within the accepted timeline

●      Ensuring High - quality Video and Audio

●      Ensuring excellent delivery, clarity and tech stack of the course

Process of Onboarding:

●      In order to form a smooth onboarding process, we have a set of requirements to be fulfilled. They are as follows:

○      A couple of sample videos of 7 to 10 minutes for evaluation

○      A complete course outline with all the respective activities for the course module

●      Once we pass this stage, we can sign an MoU to start working

●      As GUVI don’t pay by advance or by milestones, we have an MoU in place for this case.

Payments, deadlines and deliverables:

●      Will be discussed in detail while signing the MoU

Visit our website: https://www.guvi.in/

At Navi, our mission is to build financial services that are simple, accessible and affordable.

Navi is a company founded by Sachin Bansal & Ankit Agarwal to build consumer-centric & technology driven businesses in the BFSI (Banking, Financial Services & Insurance) space. At Navi, we keep our users at the center of everything we do to reimagine the customer experience to millions of Indians.

What do we expect from you?

• Should have excellent illustration skills
• Strong, Appealing and Clean visual design sense
• The ability to see projects through from inception to production
• Willingness to listen to feedback and use it to improve
• Must be a creative thinker to solve problems and design effectively for the brand.
• Work in collaboration in cross-functional teams to understand the briefs/ strategies and execute them effectively.

Preferred skills and experiences

• Bachelor’s degree/Diploma in fine art
• 4+ years of design experience in an Ad agency or with the in-house design team
• Proficiency with design software, such as Adobe Creative Suite
• Strong portfolio of work

AWS Data Engineer:

Job Description

• 3+ years of experience in AWS Data Engineering.

• Design and build ETL pipelines & Data lakes to automate ingestion of structured and unstructured data

• Experience working with AWS big data technologies (Redshift, S3, AWS Glue, Kinesis, Athena ,DMS, EMR and Lambda for Serverless ETL)

• Should have knowledge in SQL and NoSQL programming languages.

• Have worked on batch and real time pipelines.

• Excellent programming and debugging skills in Scala or Python & Spark.

• Good Experience in Data Lake formation, Apache spark, python, hands on experience in deploying the models.

• Must have experience in Production migration Process

• Nice to have experience with Power BI visualization tools and connectivity

Roles & Responsibilities:

• Design, build and operationalize large scale enterprise data solutions and applications

• Analyze, re-architect and re-platform on premise data warehouses to data platforms on AWS cloud.

• Design and build production data pipelines from ingestion to consumption within AWS big data architecture, using Python, or Scala.

• Perform detail assessments of current state data platforms and create an appropriate transition path to AWS cloud.