Telesales Executive

At CraftMyPlate, we’re transforming how India orders food for group gatherings. From office teams to family celebrations — we make bulk food ordering (10+ people) effortless, fast, and delightful.

We’re growing fast and scaling both our user base and technology systems. As we build for the next level, we’re hiring a Product Lead who can own the roadmap, prioritize ruthlessly, and ensure timely, scalable tech execution in partnership with our engineering team.

🧭 About This Role

This isn’t a passive product owner role.

You’ll shape WHAT we build, WHY we build it, and ensure HOW it gets delivered — on time, with quality and scale in mind.

You’ll work closely with founders, engineers, designers, and operations to solve customer-facing problems and internal operational bottlenecks — while keeping a sharp eye on tech feasibility and system health.

Your Core Responsibilities

1. Product Ownership & Prioritization

• Define and maintain the product roadmap, balancing customer needs, business goals, and technical feasibility.
• Drive ruthless prioritization: Decide what to build now, what to push, and what to drop.
• Convert business problems into clear product specs, user stories, and acceptance criteria.
• Own product KPIs: Funnel conversion, order success rate, operational turnaround times.

2. Tech Execution Partner

• Work side-by-side with engineering on timelines, scope trade-offs, and execution planning.
• Join architecture discussions, API design reviews, and feature estimation cycles.
• Balance product velocity with system scalability and tech debt management.
• Proactively flag risks or execution delays and push for solutions.

3. Cross-Team Collaboration

• Interface with Sales, Operations, Design, and Founders to drive alignment and unblock dependencies.
• Support QA/UAT cycles, ensuring releases meet user expectations and internal standards.
• Conduct user research and post-launch feedback loops for continuous improvement.

Ideal Candidate Profile

• 3–5+ years of experience in Product Management roles with strong exposure to tech execution.
• Hands-on experience working with engineering teams on delivery planning and system-level discussions.
• Comfortable in API design conversations, backlog estimations, and cloud-native system trade-offs.
• Proven experience managing web and mobile products (React / Flutter / Next.js preferred).
• Familiarity with AWS / GCP and serverless architectures is a strong plus.
• Strong track record in prioritization and stakeholder alignment in fast-moving startups.
• Analytical thinker — you use product metrics to drive decisions.

Bonus (Good to Have)

• Experience in food tech, B2C marketplaces, or logistics/order management systems.
• Familiarity with payment systems, checkout flows, or analytics instrumentation.
• Exposure to mobile app deployment workflows (Play Store / App Store).
• Understanding of event-driven architectures or microservices.

Why This Role Matters at CraftMyPlate

• You’ll sit at the critical intersection of Product + Tech + Business Ops.
• You’ll drive both the "What" and "How Soon/How Well".
• You’ll impact customer experience and backend efficiency with every decision.
• You’ll help build systems that can scale 10x in the next 12 months.
• You’ll work with a driven founding team, ready to move fast.

Status: Open

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No of Openings: 30

Salary: ₹15000 - ₹18000 INR

Language: English, Hindi

Skills: Excel, Computer

Experience: 0 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

Visit

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process
• Excellent communication in English and Hindi
• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.
• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate
• Language- Hindi & English
• Age 18-30

For Inbound-

• Good communication skills
• Rotational shift and week off
• Salary - for fresher - 15k In hand
• Experience - 16.5k in hand

Key Responsibilities:

Business Leadership:

Develop a clear vision and strategic plan for the dietetic department, aligning it with the overall vision and objectives.

Lead the team in implementing goals, strategies, and initiatives that focus on providing exceptional diet & wellness services.

Clinical Expertise:

Utilize advanced knowledge and expertise in nutrition and dietetics to assess patients' nutritional needs, interpret diagnostic results, and create tailored diet plans.

Counselling to educate clients/ patients on appropriate diets and regular health test to enhance and maintain optimum health. Monitor and review the progress of client/patients

after every meeting. Guide client/patient on regular basis and record behavioral /dietary/activity deviations with endorsement from time to time.

Team Management:

Lead and manage the dietetic team, providing guidance, mentorship, and professional development opportunities.

Foster a collaborative and positive work environment that encourages growth and ensures each team member's contribution is valued.

Collaboration with Healthcare Professionals:

Work closely with other healthcare professionals, including Clinicians, and other healthcare specialist. Collaborate in the diagnosis and treatment planning process, integrating diet & wellness services seamlessly with other medical interventions.

Quality Assurance and Compliance:

Establish and maintain rigorous quality assurance standards for all dietetic services. Ensure that the department adheres to relevant regulations, ethical guidelines, and company standards to provide accurate and reliable services.

Customer Service & Engagement:

Represent the significance of diet & wellness. Participate in public events, seminars, and camps to raise awareness about the role of die & wellness in overall well-being.

Ensure patients and clients receive compassionate, empathetic, and respectful care. Implement strategies to enhance the customer experience and maintain a high level of satisfaction.

Ensure customer satisfaction and feedback ratings to be achieved as per given standards.

Data Analysis and Reporting:

Oversee the collection and analysis of data related to diet & wellness outcomes and department performance.

Prepare reports and present findings to inform decision-making and demonstrate the impact of the dietetic department's interventions.

- This job description provides a general outline of responsibilities and qualifications and is not exhaustive. The Dietitian may be required to perform additional duties as necessary for the smooth functioning of the business.

Requirements:

- Bachelor's or Master's degree in Nutrition, Dietetics, or a related field.

- Registered Dietitian (RD) or equivalent certification.

- Proven experience in a leadership or managerial role within a dietetic department.

- Strong clinical knowledge and expertise in nutrition assessment and intervention.

- Excellent communication, interpersonal, and organizational skills.

- Ability to work collaboratively in a multidisciplinary healthcare environment

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success.

URL : https://appitsimple.com/

Product : SoftwareSuggest : https://www.softwaresuggest.com/

SoftwareSuggest is a comprehensive software directory that helps businesses discover the right tools to achieve their goals. Our platform provides a vast collection of software solutions across various categories, including project management, marketing, customer service, and more.

With our expert reviews and user ratings, finding the right software has never been easier. Our goal is to simplify the software selection process by providing a one-stop-shop for businesses to find and compare software solutions, saving time and effort in the process.

Whether you're a small business or a large enterprise, SoftwareSuggest is your trusted guide to finding the software that's right for you.

Job Responsibilities

-Create and execute the brand strategy for the company. This involves developing a clear understanding of the company's mission, target audience, and brand positioning.

-Responsible for managing the visual identity of the brand, developing and maintaining brand guidelines, overseeing the design of marketing materials, and ensuring consistency across all communications.

-Responsible for conducting market research to understand consumer behavior and trends, as well as to identify opportunities to enhance the brand's reputation.

- Working closely with internal teams, including marketing, advertising, and product development teams, to ensure that the brand strategy is aligned with the company's overall goals.

-Developing marketing campaigns that effectively communicate the brand's message to the target audience.

-Tracking and analyzing the effectiveness of marketing campaigns and brand strategy through monitoring consumer engagement, tracking brand awareness, and measuring the return on investment of marketing initiatives

-Building relationships with key stakeholders, such as media outlets and influencers, to enhance the brand's reputation and increase brand visibility.

Requirements

-Creative mindset to come up with innovative ideas for branding and marketing campaigns.

- Ability to think strategically and develop comprehensive branding strategies that align with the company's overall goals and values.

- Strong understanding of marketing principles and techniques to develop effective marketing campaigns and measure their success.

- Excellent communication skills to effectively communicate with various stakeholders, including cross-functional teams, vendors, and customers.

-Analytical skills to analyze market data, consumer behavior, and marketing trends to develop effective branding strategies.

-Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.

-Detail orientation to ensure that the brand messaging and visuals are consistent across all marketing channels.

- Adaptable to changing market trends and consumer behavior to adjust branding strategies as needed.

-Knowledge of Event and exhibition handling.

YOU'LL BE OUR : Data Scientist                                                            YOU'LL BE BASED AT: IBC Knowledge Park, Bangalore

YOU'LL BE ALIGNED WITH :Engineering Manager

YOU'LL BE A MEMBER OF : Data Intelligence

WHAT YOU'LL DO AT ATHER:

• Work with the vehicle intelligence platform to evolve the algorithms and the platform enhancing ride experience.

• Provide data driven solutions from simple to fairly complex insights on the data collected from the vehicle

• Identify measures and metrics that could be used insightfully to make decisions across firmware components and productionize these.

• Support the data science lead and manager and partner in fairly intensive projects around diagnostics, predictive modeling, BI and Engineering data sciences.

• Build and automate scripts that could be re-used efficiently.

• Build interactive reports/dashboards that could be re-used across engineering teams for their discussions/ explorations iteratively

• Support monitoring, measuring the success of algorithms and features build and lead innovation through objective reasoning and thinking Engage with the data science lead and the engineering team stakeholders on the solution approach and draft a plan of action.

• Contribute to product/team roadmap by generating and implementing innovative data and analysis based ideas as product features

• Handhold/Guide team in successful conceptualization and implementation of key product differentiators through effective benchmarking.

HERE'S WHAT WE ARE LOOKING FOR :

• Good understanding of C++, Golang programming skills and system architecture understanding

• Experience with IOT, telemetry will be a plus

• Proficient in R markdown/ Python/ Grafana 

• Proficient in SQL and No-SQL

• Proficient in R  / Python programming

• Good understanding of ML techniques/ Sparks ML

YOU BRING TO ATHER:

• B.E/B.Tech preferably in Computer Science

•  3 to 5 yrs of work experience as Data Scientist

•  The Analyst will work with our Quant Research team and will assist in projects to improve stock selection, portfolio construction or implementation.
•  Main goals for the candidate would be around developing smart beta index portfolios.
•  Research on topics specific to quant trading, including AI/ML, statistical arbitrage, momentum, mean-reversion, factor investing and applications of statistics and econometrics models.