Digital Marketing Executive

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

• Strong experience in Core Java, Multi-Threading, data structures (List/Map/Set) and unit testing with (Junit, Mockito)
• Strong experience with Spring Framework (Spring MVC, Spring REST, Spring Data), ORM frameworks (JPA, Hibernate) and RDBMS (Oracle/MySQL/Postgres)
• Strong experience in applying Object-Oriented design principles and Design Patterns
• Good knowledge of Multi-Tier architecture, Micro Services architecture and Service Oriented Architecture 
• Exposure to AWS Cloud, NoSQL Database (Mongo, Cassandra), Message Broker (Active
• MQ/RabbitMQ/Apache Kafka) and Big Data Technologies (Hadoop/Hive/Spark)
• Additionally, must possess capability to review code, produce technical specification document
• and knowledge of code quality tools (PMD/FindBugs/Sonar)

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay- 2.9 to 3LPA

Performance based incentives-2 to 3LPA

Total Pay- 4.9 to 6LPA

Responsibilities:

-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.

- Ensure the smooth functioning of facilities, services, and amenities provided to members.

- Handle member inquiries and resolve operational issues promptly.

- Collaborate with the community team to create a positive and productive workspace environment.

- Oversee facility maintenance and coordinate with vendors.

- Assist in budget management and cost control.

- Implement operational policies and procedures.

- Maintain high levels of member satisfaction through exceptional service delivery.

- Support and contribute to community-building efforts within the WORKIE space.

Key Functions:

• Create new text and video content for our app and website.
• Moderate reviews and other user generated content submitted by millions of users.
• Increase key performance metrics like time on page and bounce rate.
• Reach out to students and colleges to generate content that users need.
• Work closely with technical team to improve consumption of content.

Key skills: Content writing, primary and secondary research, moderation, web content curation.

Desired Candidate:

• Excellent written and oral communication skills
• Strong vocabulary along with impeccable spelling and grammar
• Understanding of what makes content compelling especially web content or blogs
• Good analytical skills and an ability to present information in a proper format
• Passionate about interacting with students and colleges to gather unique information
• Ability to write interesting, relevant content

• Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.  
•  
• Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.  
• To know more visit https://elocitytech.com/" target="_blank">https://elocitytech.com/ 

• Responsibilities:  
• Determines technical feasibility of features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.  
• Exercises judgement in prioritizing tasks and selecting methods and techniques for obtaining solutions.  
• Create low-level design of modules of a software application through proper documentation and diagrams.  
• Develops software solutions by studying requirements, clarifying customer/user needs, analysing data and processes and following established software development practices and processes.  
• Develops proof of concepts for technical evaluation and early customer feedback  
• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications  
• Networks with internal and external personnel in own area of expertise.  

• Good command in JavaScript/TypeScript. Knowledge of Java/Python will be a plus.  
• Experience in Debugging/troubleshooting TypeScript code.  
• Experience in API development (REST/GraphQL etc)  
• Experience in development of Web and Mobile(android/iOS) applications  
• Exposure of Parallel and Asynchronous programming  
• Experience in writing Unit tests (Jest or any similar framework)  
• Should be proficient in relational Database concepts (Postgres etc.)  
• Knowledge of Non-relational Databases would be a plus.  
• Good Understanding of Object-Oriented Programming Concepts.  
• Good Understanding of Design Patterns.  
• Good command of Data structures, Algorithms and Complexity.  
• Good at problem solving and analytical skills.  
• Experience with Source Code Versioning systems (Git etc)  
• Understanding of Micro services Architecture would be a plus has context menu

Job Title: UX Designer

Location: Remote, Anywhere in India

Remote: Yes

Travel: No

About Us:

Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.

Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.

The Opportunity:

As UX Designer you will be responsible for overseeing the design and user experience of Frolick’s website and app. This will include :design, analysis of both web and app performance, audits and strategic recommendations to address user needs and enhance their experience with Frolick’s digital presence. 

Your role will be integral in implementing what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.

Your Responsibilities:

• Lead website and app design and development to to drive an amazing user experience that is balanced between intuitive and aesthetically pleasing 
• Know how to understand customers, their needs and experience through market research, customer analysis and user feedback
• Develop user interaction design systems and user flow wireframes to communicate product vision and functionalities
• Build an understanding of how each step in the design process and user choices tier up to the vision of Frolick’s customer journey
• Ability to work closely with engineering teams during implementation and communicate customer feedback and understand technical constraints
• Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your creative ability to better identify our customers’ needs

Requirements / Superpowers:

• 5-7 years of UX design experience, preferably some of it in last-mile logistics or E-commerce
• Strong UX research and design experience with the ability to work both independently and part of a team
• Experience managing multiple projects at once and prioritizing simultaneously
• Knowledge of industry tools like Photoshop, Illustrator, Figma, Sketch among others
• Experience working in a high-growth environment, preferably at a tech startup
• You are comfortable with ambiguity and highly entrepreneurial 
• Experience with last-mile food, grocery delivery will make you stand out among applicants
• You have a bias towards execution, a desire to execute, learn and iterate

What we offer:

• Competitive compensation package (including equity component)
• Medical and dental insurance
• A steep learning curve from day zero
• This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
• You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
• A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
• And, tons of great food!!

We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. 

We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.

This person MUST have:

• BE Computer Science, MCA or equivalent
• Mobile app development experience.
• Good understanding of the full mobile development life cycle,strong debugging and problem-solving skills.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Strong React Native experience
• Understanding of APIs, pagination,searching,sorting
• Creating high performance UI etc.
• Familiarity with native build tools, like XCode, Android Studio, Gradle.
• Leverage native APIsfor deep integrations with both platforms.
• Strong communication skills.

Experience:

• Min 3 year experience
• Not more than 15 year experience.