Operations Executive

Job Title : Lead – Monitoring

Experience : 8.5 to 14 Years

Location : Gurgaon, Sector 32 (Hybrid – 3 days office, 2 days WFH)

Work Mode : 5 Days Working

Department : Digital IT – Infrastructure & Services

Joining : Immediate to 15–20 days (Buyout option available)

Role Summary :

We are seeking a Lead – Monitoring professional to lead infrastructure, cloud (Azure/AWS), and synthetic monitoring initiatives.

The role demands deep expertise in observability tools, performance optimization, and proactive incident response, driving reliability across global systems.

This is a hands-on, non-admin role focused on engineering and automation, not infra administration.

Mandatory Skills :

Nagios, Microsoft SCOM, Site24x7, Azure/AWS cloud monitoring, performance analysis, incident response, Python/PowerShell scripting

Location Preference :

• Candidates from Delhi NCR preferred.
• Open to North India candidates willing to relocate to Gurgaon.
• Remote work is not available.

Key Responsibilities :

• Lead system performance monitoring using Nagios, Microsoft SCOM, Site24x7.
• Design and manage cloud & synthetic monitoring (Azure/AWS).
• Drive incident resolution and minimize downtimes.
• Build scalable, automated monitoring solutions (Python/PowerShell).
• Create and maintain dashboards, KPIs, reports.
• Collaborate across teams and lead monitoring practices.
• Mentor junior team members, ensuring knowledge sharing.

Good to Have :

• Certifications: ITIL Foundation, Microsoft Certified: Azure Administrator, Microsoft Certified: SCOM, CMP.
• Experience with cloud cost optimization, performance trend analysis.

Note :

• Admin-only profiles are not suitable.
• Strong Azure platform knowledge is essential.

About My Client Company

We're building the learning infrastructure that transforms AI agents into true digital workers. While today's agents can reason and plan, they fail to do meaningful work because they lack real experience operating in apps. My Client Product gives agents continuously improving, reusable skills across 1000+ production-grade app connectors including Gmail, Linear, and Hubspot. We handle authentication, tool routing, retries, failure handling, and observability, making every action safe and dependable.

About the Role

Every enterprise is racing to make AI work — not as a demo, but as infrastructure that runs their business. My Client Product is becoming the critical layer that makes this possible: the platform that connects AI agents to 250+ real-world applications with production-grade auth, execution, and reliability.

We've built this for the cloud. Now we need to build it for the enterprise — and that means rethinking the platform from the ground up with the right abstractions, primitives, and architectural decisions that let us serve a massive, diverse set of enterprise customers without bespoke engineering for each one. This is a founding role.

Your Impact

• Agent infrastructure platform: The foundational layer that enterprise AI agents run on — governance, observability, and control planes for MCP-powered agent ecosystems. You'll define how organizations monitor, audit, and manage AI agents operating at scale across their systems
• The integration gateway: The secure, reliable bridge between an enterprise's AI agents and the outside world — every SaaS tool, internal system, and API they need to act on. Not just connectors, but a platform-grade gateway with the right trust, permissioning, and routing primitives
• Platform primitives for scale: Multi-tenancy, isolation, configuration, and extensibility abstractions that let Composio serve thousands of enterprise customers without linear engineering cost
• Enterprise-grade architecture: Deployment flexibility, security, and compliance as first-class platform capabilities — not bolted-on afterthoughts
• The repeatable deployment motion: Turn enterprise onboarding from a services engagement into a product experience. Shorter cycles, fewer custom touches, more self-serve

What you bring

• You've built platforms at genuine scale — not just high user counts, but high complexity: many customer types, deployment models, and integration surfaces
• You think in abstractions and primitives. Your instinct is to find the right foundational model, not to solve each problem individually
• You've shipped enterprise product capabilities (deployment flexibility, security, admin tooling, compliance) and understand them as product problems, not just checkboxes
• You've built or shipped an AI product — or you're the person who can't stop tinkering. You're building agents on weekends, stress-testing the latest models, experimenting with MCP, and forming your own opinions on where agent architectures are headed. You have a point of view on this space, not just a resume line
• You're a force multiplier. When you join a team, the entire product moves faster because the platform decisions are right

Skills & Expertise

Platform Engineering, AI Infrastructure, Agentic AI, AI Agents, MCP (Model Context Protocol), Distributed Systems, Enterprise Architecture, Multi-Tenant Architecture, Backend Platform Engineering, Enterprise SaaS, API Platform Engineering, Integration Platforms, SaaS Connectors, Cloud Infrastructure, AWS, GCP, Kubernetes, Docker, Terraform, Microservices, Event-Driven Architecture, API Gateway, OAuth 2.0, RBAC, IAM, Observability, OpenTelemetry, Prometheus, Grafana, Reliability Engineering, SRE, Python, Golang, Node.js, TypeScript, REST APIs, GraphQL, AI Orchestration, LLM Infrastructure, LangChain, LangGraph, OpenAI APIs, Claude APIs, RAG, Workflow Automation, AI Tool Routing, Enterprise Security, Compliance Engineering, Deployment Architecture, Configuration Management, Extensible Systems, Scalability Engineering, High-Scale Systems, Technical Strategy, Platform Primitives, Developer Platforms, Enterprise Integrations, Infrastructure Engineering, Founding Engineer Mindset.

This role demands deep platform thinking. You've designed systems where the abstractions were the product — where getting the primitives right meant the difference between a product that scales and one that drowns in customer-specific code.

You've done this within large organizations and seen what "enterprise-grade" actually means when thousands of teams depend on your platform. But you've also operated in environments where you had to build fast, make tradeoffs, and ship before the architecture was perfect.

The combination matters. Big-company pattern recognition with small-company intensity.

What We Offer

• Lunch and dinner are provided in the office
• $200/month learning and development budget
• $1,000/month AI tool experimentation budget to automate, accelerate, and improve how you work
• High-ownership role with direct exposure to leadership and company-building decisions
• Competitive salary and equity

Customer Service

Good Communication Skill

System Handling

Customer Queries Handling

Data Entries

Knowledge of MS

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success. 

URL : https://appitsimple.com/

Product : SoftwareSuggest : https://www.softwaresuggest.com/

SoftwareSuggest is a comprehensive software directory that helps businesses discover the right tools to achieve their goals. Our platform provides a vast collection of software solutions across various categories, including project management, marketing, customer service, and more.

With our expert reviews and user ratings, finding the right software has never been easier. Our goal is to simplify the software selection process by providing a one-stop-shop for businesses to find and compare software solutions, saving time and effort in the process. 

Whether you're a small business or a large enterprise, SoftwareSuggest is your trusted guide to finding the software that's right for you.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Roles & Responsibilities :

-Calling domestic customers who are looking for business-related software in different verticals.

-Gathering their requirements and giving them proper consultation about the software.

-Understanding prospect's requirements and qualifying the leads under correct categories.

-Dialing on all the leads received on categories that are assigned without fail. 

Requirement :

-The candidate should be fluent in the English language.

-Should have at least 1 year of experience in the international or domestic calling process.

-Should have good communication skills.

1. As a part of ISA ERP development team Develop, test and implement scalable, maintainable, well documented, high-quality MVC / Web Application for Manufacturing or service industry.

2. The individual should have a good understanding of the Microsoft .NET Platform and MS SQL server and Stored procedures

3. Ensure adherence to standards of best engineering practice (code reviews, source code management, unit testing, etc.)

4. Help junior members in the team to get them up to speed and train them in coding practices.

Position - Software Development Engineer

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of API integrations
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders

Requirements

• Proficient understanding of Java 8 or plus, Spring Frameworks, Spring Boot & Microservices
• Strong problem solving skills and good with product understanding
• Good understanding of server-side programming and integration with UI components.
• Good understanding of MySQL and any one NoSQL
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of code repositories like git
• 2- 5 years of experience

Personal Characteristics

• Passion and commitment
• Coding enthusiastic
• High integrity
• Self-starter

Key Skills

• Java
• Spring
• Spring Boot
• J2EE

We are seeking a Software Design Engineer with hands-on design skills and exceptional unit testing experience. This person will be responsible to design, develop and troubleshoot software programs for laboratory medical device new product development. The incumbent practices and propagates engineering practices on design principles, code quality, refactoring and unit testing.

Responsibilities

• Prototype, design, refactor, implement, unit test Windows based software applications
• Participate in cross-functional project teams to refactor and design software
• Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 8+ years of experience
• Expert architecting, designing and developing C++/C# based solutions
• Strong software design skills - expert in OOA/OOD development methodologies, software design principles and design patterns
• Experience in Agile development processes and philosophies.
• History of driving project execution and timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Experience working with Docker / Containerization technologies is a big plus
• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus