Business Development Manager

Job Title: WABA (WhatsApp Business API) Expert

Location: Noida

Company: MyOperator

Experience: 3+ years in WhatsApp Business API or related messaging platforms

Employment Type: Full-time

About MyOperator:

MyOperator is a leading cloud-based call management system built for businesses to enhance customer communication, sales, and support. We power smarter communication for thousands of businesses across India, helping them grow through automation and improved call analytics.

We're now expanding our communication channels to include WhatsApp, and we're looking for a WABA Expert to lead this initiative.

Job Summary:

We are looking for a WABA Expert who not only understands the technical aspects of the WhatsApp Business API but can also craft, optimize, and drive meaningful client conversations on WhatsApp. You’ll play a key role in strategizing how businesses can use WhatsApp to acquire, engage, and retain customers.

This is a client-facing role that blends strategy, solutioning, and execution. If you're passionate about conversational marketing, customer journeys, and messaging automation—this is for you.

Key Responsibilities:

• Understand client business models and craft WhatsApp engagement strategies tailored to their needs.
• Create and optimize WhatsApp conversation flows for lead generation, customer support, onboarding, and re-engagement.
• Collaborate with internal teams (Product, Sales, Customer Success) to deliver end-to-end WhatsApp solutions.
• Guide clients through WABA setup: onboarding, template approvals, display name verification, opt-in strategies.
• Use insights and analytics to improve message performance, engagement rates, and conversation completion.
• Work closely with chatbot teams (if applicable) to enable semi/fully automated conversations.
• Train internal sales and success teams on WhatsApp best practices to help scale adoption.

Requirements:

• 2–5 years of experience working with WhatsApp Business API and/or messaging platforms.
• Strong understanding of WhatsApp conversation types, template messages, opt-in flows, and engagement strategies.
• Proven ability to manage client interactions and translate business needs into actionable communication plans.
• Experience working with BSPs like Gupshup, WATI, 360dialog, Twilio, etc.
• Excellent communication and storytelling skills – must be able to explain WhatsApp capabilities to non-technical clients.
• Hands-on with conversation mapping tools, CRMs, or chatbot platforms is a bonus.

Preferred Skills:

• Conversational design experience (e.g., flowcharts, message scripting, use-case design).
• Experience in SaaS, martech, or customer communication platforms.
• Knowledge of customer lifecycle stages (acquisition, engagement, support, retention).
• Basic understanding of APIs or how WhatsApp integrates with other systems (CRMs, support tools, etc.).

What You’ll Get:

• Ownership of a fast-growing and visible channel for client success
• Work with high-growth brands and shape their customer communication strategy
• Competitive salary + performance incentives
• Flexible work culture and a collaborative team
• Exposure to the future of business communication platforms

Job Responsibilities:

• Server Monitoring: Monitor server performance and respond to alerts promptly. Troubleshoot and resolve system and network issues.
• Server Disk Cleanup: Regularly analyze and clean up server storage to optimize performance and resource allocation.
• Deployment of New Linux Instances: Create and configure new Linux server instances based on project requirements. Ensure proper security measures and updates during deployment.
• DNS Management: Manage DNS records, domains, and configurations for internal and external services.
• Backing up/Archiving Logs: Implement backup and archiving strategies for server logs to maintain data integrity and facilitate auditing.
• MySQL Backups: Create and manage automated backups of MySQL databases to ensure data integrity. Develop disaster recovery plans.
• System Administration Strategies: Develop and implement system administration strategies to enhance server performance, security, and scalability. Stay updated with industry best practices and emerging technologies

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a Linux Administrator or similar role (5+ years).
• Proficiency in Linux server administration (CentOS, Ubuntu, etc.).
• Strong knowledge of: Server monitoring tools (e.g., Nagios, Zabbix). Configuration management tools (e.g., Ansible, Puppet). Virtualization and containerization (e.g., Docker, Kubernetes). DNS management (e.g., BIND, AWS Route 53). Backup solutions (e.g., Bacula, AWS Backup). Log management and analysis (e.g., ELK Stack, Graylog). Database administration (e.g., MySQL, MariaDB). Security best practices and firewall configuration. Scripting languages (e.g., Bash, Python). Version control systems (e.g., Git). Cloud platforms (e.g., AWS, Azure, Google Cloud). Monitoring and alerting tools (e.g., Grafana, Prometheus). Networking concepts (TCP/IP, routing). System administration strategies and documentation. Excellent problem-solving skills and the ability to work independently.

• Strong communication and teamwork skills.

Skills: React JS/Next JS, NodeJs, ExpressJs,JavaScript, Typescript, Restful/SOAP web servicesMongo DB(NoSQL/SQL)database technologies.

Experience preferred:

● You have a strong passion for start-ups and the proactiveness to deliver
● You have hands-on experience building services using NodeJs, ExpressJs technologies
● You have hands-on experience of MongoDB (NoSQL/SQL) database technologies.
● You are good at web technologies like React JS/Next JS, JavaScript, Typescript
● You are good at web technologies like Restful/SOAP web services
● You are good at caching and third-party integration
● You are strong on debugging and troubleshooting skills
● If you have Knowledge of Python, Chrome extension & DevOps development is a plus.
● You must be proficient in building scalable backend infrastructure software or distributed systems with exposure to Front-end and backend libraries/frameworks.
● Experience with Databases and micro services architecture is an advantage
● You should be able to push your limits and go beyond your role to scale the product
● Go-getter attitude

DATA ENGINEERING CONSULTANT

About NutaNXT: NutaNXT is a next-gen Software Product Engineering services provider building ground-breaking products using AI/ML, Data Analytics, IOT, Cloud & new emerging technologies disrupting the global markets. Our mission is to help clients leverage our specialized Digital Product Engineering capabilities on Data Engineering, AI Automations, Software Full stack solutions and services to build best-in-class products and stay ahead of the curve. You will get a chance to work on multiple projects critical to NutaNXT needs with opportunities to learn, develop new skills,switch teams and projects as you and our fast-paced business grow and evolve. Location: Pune Experience: 6 to 8 years

Job Description: NutaNXT is looking for supporting the planning and implementation of data design services, providing sizing and configuration assistance and performing needs assessments. Delivery of architectures for transformations and modernizations of enterprise data solutions using Azure cloud data technologies. As a Data Engineering Consultant, you will collect, aggregate, store, and reconcile data in support of Customer's business decisions. You will design and build data pipelines, data streams, data service APIs, data generators and other end-user information portals and insight tools.

Mandatory Skills: -

1. Demonstrable experience in enterprise level data platforms involving implementation of end-to-end data pipelines with Python or Scala - Hands-on experience with at least one of the leading public cloud data platforms (Ideally Azure)
2. - Experience with different Databases (like column-oriented database, NoSQL database, RDBMS)
3. - Experience in architecting data pipelines and solutions for both streaming and batch integrations using tools/frameworks like Azure Databricks, Azure Data Factory, Spark, Spark Streaming, etc
4. . - Understanding of data modeling, warehouse design and fact/dimension concepts - Good Communication

Good To Have:

Certifications for any of the cloud services (Ideally Azure)

• Experience working with code repositories and continuous integration • Understanding of development and project methodologies

Why Join Us?

We offer Innovative work in AI & Data Engineering Space, with a unique, diverse workplace environment having a Continuous learning and development opportunities. These are just some of the reasons we're consistently being recognized as one of the best companies to work for, and why our people choose to grow careers at NutaNXT. We also offer a highly flexible, self-driven, remote work culture which fosters the best of innovation, creativity and work-life balance, market industry-leading compensation which we believe help us consistently deliver to our clients and grow in the highly competitive, fast evolving Digital Engineering space with a strong focus on building advanced software products for clients in the US, Europe and APAC regions.

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

Talent Acquisition, Competency Mapping,

HR Operations, Compensation and Benefits, Succession Planning

ASP.net core , MVC , *ASP.net core, MySql
MS SQL
*Angular 4 above
* oops concepts

* java script, case, and HTML exp in agile like scrum.

LOCATION- PUNE
Currently work from home.

Job Type: Full-time