Associate Principal Engineer (Cloud Infra)

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript also Shopify

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code.

● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

Note-

1. We are Looking Candidates only from Northern Region Uttar Pradesh Only. Office Location is Gorakhpur, UP.
2. Only Office Work (No Option for Remote Work)
3. Salary within the range of 14,000 to 16,000 per month, based on your experience and qualifications

Experienced Flutter Developer (0.6+ yrs) with PHP, HTML, Rest API, MySQL, Firebase, Python (0.6+ yr). Strong English, creative problem-solver with ChatGPT experience. Build mobile apps, websites, and innovative content. Passionate learners welcome!

Required Candidate profile

Skills:

1. At least 6 months of experience in mobile app development, preferably with Flutter.
2. Proficiency in Dart programming language.
3. Understanding of REST APIs and backend integration.
4. Familiarity with version control systems like Git.
5. Strong problem-solving skills and attention to detail.
6. Good communication skills in English.

Responsibilities

• Develop and maintain mobile applications using Flutter.
• Implement new features.
• Ensure app performance, quality, and responsiveness.
• Identify and resolve performance bottlenecks and bugs.
• Write clean, maintainable, and testable code.

Nice to Have

• Familiarity with PHP, MySQL, Firebase, Python, Codeignitor or HTML.
• Knowledge of UI/UX design principles.
• Experience with AI tools or machine learning frameworks.

Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product. 

As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.

To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market. 
• Solve customer problems and build functional, technical, and design specifications for the solution.
• Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions. 
• Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
• Holistic approach covering all aspects including edge cases and future possibilities.
• Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role. 
• Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.

• An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
• Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
• Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
• We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
• Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement. 
• Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
• Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
• Experience in managing onboarding, customer success, and support functions preferred.

Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.

You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH). 

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job description

As part of our role at a leading global insurance company, we are responsible for developing and managing applications.

To reinforce our dynamic development team, we are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application 

Write clean, efficient, and reusable code

Implement new features and functionality based on business requirements

Participate in system and application architecture discussions

Create technical designs and specifications for new features or enhancements

Write and execute unit tests to ensure code quality

Debug and resolve technical issues and software defects

Conduct code reviews to ensure adherence to best practices

Identify and fix vulnerabilities to ensure application integrity

Working with frontend developers to ensure seamless integration of user-facing elements 

Collaborating with DevOps teams for deployment and scaling

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Strong experience with Terraform, Java (Spring Boot), AWS, GitLab and Angular, NGXS, State Management, Typescript

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Terraform, Java, Spring Boot, AWS, GitLab, Angular, NGXS, State Management, TypeScript, Unit Testing, Debugging, Code Review, Software Architecture, DevOps Collaboration, Frontend Integration, Technical Design, Problem-Solving, Communication, Teamwork.

Company Profile :

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of

domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.

About the role

We are seeking a highly motivated and proactive candidates to join our team. You will gain handson experience in various aspects such as corporate structure, knowledge of business strategies, market

research, meetings with team members. This position offers a unique opportunity to work closely with the high qualified team.

Roles & Responsibilities:

• Deals with the corporate clients via calls , texts and mails for the growth of our business.

• Collaborate with team members to contribute for ongoing projects

• Attend meetings and give necessary suggestions for upcoming projects.

• Assist in the preparation of reports, presentations and other necessary needs.

• Stay updated with the market standards and research for the growth aspects.

• Take initiative and work closely with the team for future growth.

Requirements:

• Ability to work in a dynamic team environment

• Should have knowledge of corporate strategy

• Bachelor’s degree in Business , marketing is preferred

• Excellent communication skills both verbal and written

• Must have good listening skills

• Must have knowledge of MS Office

• Comfortable in meeting with clients

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

• Proven working experience as HR manager or other HR executive
• People-oriented and results-driven
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Three to five years’ experience in HR Role
• In-depth knowledge of labour law and HR best practices
• Degree in Human Resources or related field.
• For more info dial : nine one zero one four double three eight one two.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As an Onboarding Specialist, you will be responsible for owning and managing customer relationships from registration/ sign-up through successful conversion/ transaction.

• Guiding new customers through the onboarding process
• Ensuring bona fide users enjoy a seamless journey
• Interacting with the users through chat, email and voice upholding the highest standard of communication and courtesy
• Executing initiatives that center around compliance and regulatory requirements
• Working cross-functionally with marketing, product, sales, and support teams to improve the onboarding process

Desired Candidate Profile

• 1-2 years of experience in sales, CRM or as onboarding specialist
• Excellent oral and written communication skills, with proficiency in English and any second language
• Exceptional organisational skill
• Excellent creative and critical thinking skills
• Adaptability and flexibility with the willingness and ability to shift strategies on a dime to meet the needs of our customers
• Proven ability to manage multiple complex customer journeys at once