OFSAA+PLSQL

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization

Strong working knowledge of ITSM modules:

Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request

Secondary Skill

Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

🚀 About the Role

Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.

🔹 Key Responsibilities

• Promote & Scale the Business Drive growth in both B2C and B2B markets.
• Understand Customer Needs – Identify market demands and tailor solutions accordingly.
• Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
• Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.

💡 What We’re Looking For

• Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
• Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
• Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
• Customer-Centric – Understand customer behavior to create personalized sales pitches.
• Leadership Potential – Take ownership and contribute to a high-performance team.
• Fast Learner & Adaptable – Quick to grasp new processes and drive results.

✨ Why Join Us?

• 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
• 📈 Impactful Work – Your ideas and strategies will directly shape our success.
• 🎯 Career Growth – Develop leadership and business skills for future career advancements.
• 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.

If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀

Looking for a skilled Oracle Finance Functional Analyst with hands-on experience in Oracle EBS R12 (min 2 modules) and Fusion Financials.

Key Skills:

• Strong knowledge of P2P, O2C, GL
• Proficient in SQL & ITIL processes
• Experience with Oracle EBS/Fusion support & enhancements
• Excellent communication & problem-solving skills
• Must be open to UK shifts (1:30–10:30 PM / 2:30–11:30 PM)

Good to Have:

• Oracle certification
• Experience in global support environments

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient project management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange. The test center as part of DPS is responsible for the areas of "Testing" and "Requirements Engineering," focusing on quality assurance for changes in the system landscape according to customer requirements. 

For new a project, we are seeking a talented requirement in engineer with testing abilities to join our dynamic team. In this role, you will handle the definition and quality assurance of requirements for various procedures, including bug fixing, maintenance of existing components, functional or technical enhancements (change requests). The project is about to create a global solution for payroll validation processes related to customer payments. It involves data from various systems, leading to complexity. Currently, manual work is time-consuming and error prone. Your responsibilities will include collecting and documenting requirements from, transforming the results to developable epics and user stories and defining test cases for ensuring a correct implementation. 

Responsibilities:

The Requirements Engineer collects, analyzes, transforms the Requirements of the Software. It is required to communicate with different levels of stakeholders and keep track of the requirements.

Requirements Elicitation:

Gather requirements from stakeholders by using interviews, workshops, surveys, and other techniques.

Requirements Analysis:

Analyze requirements to ensure they are clear, complete, and feasible.

Reflect to stakeholders, transformation to user-stories.

Requirements Modeling:

Use modeling techniques such as flowcharts, data models, and prototypes to visualize requirements, like UML, BPMN; Draw.io, Conceptboard.

Requirements Documentation:

Create detailed documentation of requirements and functional specifications by using for example Confluence, Jira, Draw.io, SharePoint, Concept-Board.

Requirements Management:

Track and manage changes to requirements throughout the project lifecycle by versioning, tracking from Requirements Documentation through the userstories up to testing.

Stakeholder Communication:

Ensure that the documented requirements meet the needs of stakeholders and align with project goals.

Regularly communicate with stakeholders to clarify requirements and resolve any issues.

Be able to talk on many different levels, from Business to Tech/Development and Testing.

Quality Assurance:

Collaborate with the QA team to ensure that requirements are testable and that the final product meets the specified requirements.

Refinements with Testers.

Defect Management.

Requirements:

Proficiency in requirements engineering, ideally IREB certified (Advanced).

Strong analytical skills and good abstraction ability (Advanced).

Result-, goal-, and service-oriented work approach (Advanced).

Independent working style, adherence to deadlines (Advanced).

Fluency in both technical and business languages (Advanced).

Excellent communication skills.

Good knowledge in using modelling tools and languages such as UML or BPMN.

Good knowledge in usage of tools like Confluence, Jira, Draw.IO, Conceptboard/Miro.

Understanding of IT interfaces (technologies, data transfer e.g., Web Service, File) (Basic).

Knowledge of IT security and data protection concerning IT applications and documents (Advanced).

Experience with system and integration tests as well as regression test concepts (Advanced).

Experience in agile processes (Basic).

Skills & Requirements

Requirements engineering, IREB certification (Advanced), Analytical skills, Abstraction ability, Goal-oriented approach, Independent working style, Adherence to deadlines, Technical and business language fluency, Communication skills, UML, BPMN, Confluence, Jira, Draw.io, Conceptboard, Miro, IT interfaces, Data transfer (Web Service, File), IT security, Data protection, System and integration testing, Regression testing, Agile processes.

• Own the development, testing, and maintenance of native SDKs and Unity on different mobile platforms, their respective OS versions, and devices.
• Partner with [redacted] to design and test new features and products.
• You have the desire to learn new things, try new technology, and seek opportunities to grow and mentor.
• Provide thought leadership in mobile engineering and bring your passion for technology to motivate and inspire on a day to day basis.
• Provide detailed estimates of work and ensure timely delivery of features.
• Produce and ensure delivery of quality, readable, and well-tested code.
• Rely on judgment and experience to plan and accomplish goals in a timely manner.
• Own the elements required to deliver features and results to internal stakeholders.

Manage all aspects of assigned properties

Design business plans for assigned properties that suit customers’ needs

Inspect and arrange maintenance to meet standards

Maintain a positive, productive relationship with tenants

Negotiate lease/contracts with contractors in a timely and reliable manner

Advertise and market vacant spaces to attract tenants

Collect receivable accounts and handle operating expenses

Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends

Oversee properties’ personnel and assess its performance

Accomplish financial goals and report periodically on financial performance

Source and build relationships with prospective clients to expand business opportunities

Update job and market knowledge

Job Description:

Job Title: Bench Sales Recruiter

Job Overview:

We are seeking an experienced Bench Sales Recruiter to join our team. The Bench Sales Recruiter will be responsible for identifying and engaging with potential candidates for our clients' open positions. The successful candidate will have a strong understanding of the IT staffing industry and proven experience in identifying and recruiting top talent for various job roles.

Key Responsibilities:

- Identify potential candidates through various sources, such as job portals, LinkedIn, networking events, and referrals.

- Engage with potential candidates to evaluate their skills, experience, and interest in open job positions.

- Build and maintain a pipeline of qualified candidates to meet the needs of our clients.

- Coordinate with the sales team to understand the client's staffing requirements and provide appropriate candidate recommendations.

- Negotiate compensation packages with candidates and finalize the hiring process.

Requirements:

- Proven experience as a Bench Sales Recruiter or similar role in the IT staffing industry.

- Strong knowledge of sourcing techniques and tools, such as job boards, LinkedIn, and networking events.

- Excellent communication and interpersonal skills to engage with potential candidates and build relationships.

- Ability to work in a fast-paced environment and manage multiple priorities.

- Understanding of legal and compliance requirements related to staffing and hiring practices.

- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

If you have a passion for identifying top talent and a proven track record in the IT staffing industry, we would love to hear from you. Please submit your resume and cover letter to [insert email address] to apply for this exciting opportunity as a Bench Sales Recruiter.

Industry

• Staffing & Recruiting

Employment Type

Full-time

Edit job description

Hi

About the Company:Our Client is Private Limited aims to be the country’s first food platform that brings together digitalfirst brands, experiences and retail destinations that will influence and shape the narrative around food amongst India’s most discerning consumers.

Job Location : Mumbai

What you’ll be doing?

• Developing new React Applications

• Building reusable components and front-end libraries for future use.

• Translating designs and wireframes into high-quality code.

• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model - Thorough understanding of ReactJS, React Native, and it's core principles.

• Experience with the backend framework ExpressJs. - Experience with popular ReactJS workflows (such as Flux or Redux)

• Familiarity with RESTful APIs, javascript unit testing framework, modern front-end builds pipelines, and tools

What you’ll bring?

• We are looking for an experienced React developer to be part of a diverse, fast pace and energetic team at Consumer Technologies

. • The candidate will be expected to develop and manage Web and Mobile interfaces built in ReactJS and React Native and at the same time provide troubleshooting and 2nd-tier support for existing applications

. • The candidate should be a self-starter, who is proactive, positive, flexible, and a good leader.

• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE

• 3 to 5 years of experience as React Native Developer or React.JS development.

Regards

Team Merito