Human Resources Manager

Qualifications & Experience

• 7–10 years of experience in Information Security, preferably in financial markets / BFSI sector.
• Proven track record of hands-on security implementation in Financial Markets, Trading systems, banking platforms, or other high-transaction environments.
• Strong understanding of security governance, risk management, and compliance processes aligned with international standards.
• Familiarity with tools & platforms like Splunk/QRadar, Qualys, Burp Suite, Nessus, CrowdStrike, or equivalent.
• Certifications preferred: CISSP, CISM, CEH, OSCP, CCSP, or equivalent. 

Key Skills

• Deep understanding of perimeter defense, endpoint security, encryption, IAM.
• Strong application security knowledge – OWASP Top 10, secure SDLC, DevSecOps.
• Ability to interface confidently with regulators, auditors, and CXOs.
• Analytical mindset with hands-on troubleshooting ability in complex environments.
• Excellent written and verbal communication skills.

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Good experience in the Extraction, Transformation, and Loading (ETL) of data from various sources into Data Warehouses and Data Marts using Informatica Power Center (Repository Manager,

Designer, Workflow Manager, Workflow Monitor, Metadata Manager), Power Connect as ETL tool on Oracle, and SQL Server Databases.

 Knowledge of Data Warehouse/Data mart, ODS, OLTP, and OLAP implementations teamed with

project scope, Analysis, requirements gathering, data modeling, ETL Design, development,

System testing, Implementation, and production support.

 Strong experience in Dimensional Modeling using Star and Snow Flake Schema, Identifying Facts

and Dimensions

 Used various transformations like Filter, Expression, Sequence Generator, Update Strategy,

Joiner, Stored Procedure, and Union to develop robust mappings in the Informatica Designer.

 Developed mapping parameters and variables to support SQL override.

 Created applets to use them in different mappings.

 Created sessions, configured workflows to extract data from various sources, transformed data,

and loading into the data warehouse.

 Used Type 1 SCD and Type 2 SCD mappings to update slowly Changing Dimension Tables.

 Modified existing mappings for enhancements of new business requirements.

 Involved in Performance tuning at source, target, mappings, sessions, and system levels.

 Prepared migration document to move the mappings from development to testing and then to

production repositories

 Extensive experience in developing Stored Procedures, Functions, Views and Triggers, Complex

SQL queries using PL/SQL.

 Experience in resolving on-going maintenance issues and bug fixes; monitoring Informatica

/Talend sessions as well as performance tuning of mappings and sessions.

 Experience in all phases of Data warehouse development from requirements gathering for the

data warehouse to develop the code, Unit Testing, and Documenting.

 Extensive experience in writing UNIX shell scripts and automation of the ETL processes using

UNIX shell scripting.

 Experience in using Automation Scheduling tools like Control-M.

 Hands-on experience across all stages of Software Development Life Cycle (SDLC) including

business requirement analysis, data mapping, build, unit testing, systems integration, and user

acceptance testing.

 Build, operate, monitor, and troubleshoot Hadoop infrastructure.

 Develop tools and libraries, and maintain processes for other engineers to access data and write

MapReduce programs.

Job Description

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements

• 2+ years of relevant industry experience in MERN stack
• A deep understanding of JavaScript
• Experience working with SQL and NoSQL databases
• Experience with Unit and Integration tests
• Experience with CI/CD
• Experience with MathJax/Latex
• Experience with large scale video streaming

ntech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft.

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

JOB DESCRIPTION – CRM Business Analyst  

Experience required : 2 to 6 years         

Responsibilities:

• The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
• Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
• Support and manage future implementations in project mode
• Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
• Conduct business process analysis and create Fit/Gap report
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Data migration from external systems into MS CRM
• Complete the project tasks on time and under budget
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

Required Qualifications, Experience & Skills:

• Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
• Excellent communication skills; ability to interact with all levels of employees including C-level
• 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
• Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
• Hands-on experience in designing, configuring or administering MS Dynamics CRM required
• Unit Testing: Test Case preparation and execution
• Working with all phases of the SDLC process
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Well aware about Quality Assurance & Documentation

  JOB DESCRIPTION – CRM Business Analyst  

  Experience required : 2 to 3 years         

  Responsibilities:

  • The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
  • Implement, maintain and support the solutions built for  customer on the Microsoft Dynamics 365 Customer engagement
  • Support and manage future implementations in project mode
  • Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
  • Conduct business process analysis and create Fit/Gap report
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Data migration from external systems into MS CRM
  • Complete the project tasks on time and under budget
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers

   

   

  Required Qualifications, Experience & Skills:

   

  • Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
  • Excellent communication skills; ability to interact with all levels of employees including C-level
  • 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
  • Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
  • Hands-on experience in designing, configuring or administering MS Dynamics CRM required
  • Unit Testing: Test Case preparation and execution
  • Working with all phases of the SDLC process
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Well aware about Quality Assurance 

Job Synopsis:

• You will be a part of the Technology Team, involved in all the stages of architecture to the development of our web-based applications product.
• Designing and developing applications using Microsoft Technologies (ASP.NET, MVC, C#).
• Contributes materially to all aspects of the SDLC, including understanding requirements, design, development, building, testing, deploying, and maintaining enterprise solutions
• You will be breaking down the project requirements, assigning tasks to the team, and assisting them to smoothly deliver.
• Maintain accountability for project delivery while keeping alignment with business and IT requirements a priority.
• Provide guidance to the team in regard to procedures, methodologies, tools, quality standards, and company-wide goals.
• Review work done by team developers to ensure that all project requirements are met.
• Should be flexible enough and adaptable to changing and varied work settings.
• Fulfilling all the commitments by timely delivering the deliverables.

  Skills Required:

• C#, ASP .Net, MVC, Web API, JavaScript, jQuery, Agile Methodology, Database - MS SQL
• Strong knowledge of MySQL & MS SQL in writing queries and stored procedures/Functions.
• Experience in debugging and troubleshooting websites and web applications.
• Should possess strong problem-solving skills and have the willingness to learn and improve.

Why Join Us?

• Get a chance to contribute and get recognition from Day 1
• Enjoy fixed working hours from 10:30 AM to 7:00 PM
• Work 5 days a week (Enjoy work-life balance)
• An award-winning company with best-in-class infrastructure, a modern work environment
• A friendly, Supportive, Professional, and achievement-oriented management team
• Competitive Salary and Benefits, Professionally run HR team
• An opportunity to learn new things every day.

Desired candidates must have 3-7 years of experience as NodeJs Developer.

If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

We are seeking a lead Python Developer to lead the backend efforts and, in the process design, develop, and deploy its customer centric applications.

The person will have the opportunity to design and build an early stage, rapidly evolving platform from scratch and carry out these primary responsibilities -

Optimize components for maximum performance across multiple devices and browsers

Write performant REST APIs for both internal and external consumption

Build micro services and their deployment process

Work with problems of scale, leveraging technologies that are distributed in nature.

Perform code reviews

Required qualifications and must have skills

Excellent analytical and problem-solving skills

Proven-deep-expertise with Python programming (4+ years of hands-on experience in Python and backend development)

Building performant and scalable applications from scratch

Experience in working with frameworks like Django, Flask, etc.

Experience with building APIs and services using REST, SOAP, etc.

Experience with any RDBMS and strong SQL knowledge

Comfortable with Unix / Linux command line

Object-oriented concepts & design patterns

Sytem and database desinging skills

Nice to have Skills

Knowledge of other programming languages beyond Python

Familiarity with managing infrastructure on AWS/GCloud

Experience with working with/building data analytics pipleline

Familiarity with NoSQL databases

Good understanding of Docker and container platforms like Mesos and Kubernetes

Security-first architecture approach

Application benchmarking and optimization

Interpersonal Attributes

You are driven by the impact your work creates

You can answer the why behind any technological choice you make

You can work independently as well as part of a team