Human Resources Manager

Head – Offline Marketing, Business Development & Branding

Location: Delhi

Reports To: CEO / CMO / Business Head

Experience: 12–18 years

Department: Marketing & Business Development

Industry: Healthcare & Wellness, Retail, Hospitality etc.

Job Summary:

We are looking for a visionary and execution-driven professional to lead our Offline Marketing, Business Development, and Branding initiatives across regions. This multifaceted leadership role combines strategic offline branding, business growth via partnerships and sales enablement, and improving the physical aesthetic appeal of our assets (studio, outstation events etc). The ideal candidate will be responsible for driving footfalls, revenue, brand visibility, and a superior on-ground client experience.

Key Responsibilities:

1. Offline Marketing Strategy & Execution:

• Lead all traditional marketing activities including print, outdoor, radio, in-store branding, and event sponsorships.
• Plan and implement ATL & BTL campaigns to increase visibility and foot traffic.
• Manage geo-targeted campaigns based on regional demand and client profiles.

2. Business Development:

• Identify and develop strategic B2B partnerships, alliances, and business opportunities.
• Collaborate with sales teams to generate leads and support local revenue goals.
• Support new market entry and studio openings with local marketing and branding plans.

3. Branding & On-ground Experience:

• Lead branding projects across physical locations (in studio, public spaces, malls, etc.).
• Improve visual merchandising, signage, landscape branding, lighting, and brand touchpoints.
• Work with designers, architects, and vendors to ensure high-impact physical brand presence.

4. Vendor, Agency & Stakeholder Management:

• Collaborate with creative agencies, event partners, and media buying agencies for campaign rollouts.
• Source and manage vendors for branding materials and execution.
• Liaise with internal stakeholders including operations, facilities, and design teams.

5. Budget & Performance Management:

• Own and manage marketing and branding budgets.
• Track KPIs for marketing campaigns (footfall, leads, brand recall), BD initiatives (partnerships, conversions), and branding impact (customer feedback, visual standards).
• Provide regular reports and insights to leadership.

Key Skills & Competencies:

• Strategic thinking with hands-on execution ability.
• Deep understanding of offline marketing channels and consumer behavior.
• Strong sense of design, branding, and attention to detail.
• Business acumen and proven success in driving partnerships or sales enablement.
• Excellent leadership, project management, and vendor negotiation skills.
• Willingness to travel as required.

Educational Qualifications:

• MBA/PGDM in Marketing, Business, or related field.

Location: GK1

Package: 12L plus incentives

Software Tester with overall knowledge of testing lifecyle.

Good analytical skills

Preparing test scenarios and reports

Excellent communication skills.

Worked on selenium and test automation tools.

Client co-ordination, requirement understanding and mapping.

We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.

L1 EXPERIENCE COMPULSORY

• Provide L1 technical support via ticketing system, email, and remote sessions.
• Troubleshoot basic technical issues related to installation, configuration, and usage.
• Assist senior engineers in debugging, testing, and customer support activities.
• Follow defined support processes, documentation, and SOPs.
• Maintain proper case notes, troubleshooting steps, and resolutions.
• Ensure timely responses and adherence to SLA.
• Learn and develop technical expertise on enterprise IT and security products.

Required Skills and Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
• Good communication and problem-solving skills.
• Willingness to learn enterprise security and IT products.
• Ability to work in shifts and handle customer interactions professionally.

Essentials

- Communicate clearly and confidently so customers immediately understand what is happening.

- Show empathy, stay professional, and treat every issue with respect.

- Take full ownership of tickets instead of passing responsibility.

- Manage time effectively by prioritizing issues based on impact and urgency.

- Pay close attention to details to avoid repeat questions or mistakes.

Role Overview

Credit Samadhaan is seeking a Sales Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts. The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

Inbound and outbound communication to potential partners from the company database and marketing leads.

Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

Convert qualified leads into paid Credit Samadhaan Kendra Partners.

• Work with data science teams ,development teams and product managers to ideate
• software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software .
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software
• Capable to handle the individual module / Project

• 2-5 years of relevant experience as a Full Stack Developer or similar role
• Experience developing Web based,desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery etc).
•  Knowledge of multiple back-end languages (e.g. Java, Python,C#) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Experience in React.js .
• Experience in Python Django Framework .
• Familiarity with databases (e.g. MySQL,Postgresql, MongoDB), web servers (e.g.Apache) and UI/UX design .
• Familiarity with Cloud services like AWS, GCP.
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind