Multi Robot -Sr. Robotics Engineer

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Job Title: Python Backend / GenAI Engineer (4+ Years)

Job Summary:

Looking for a Python Backend Engineer with experience in Generative AI, LangGraph workflows, data engineering, and AI evaluation using Arize AI.

Responsibilities

* Develop backend APIs using Python (FastAPI / Flask / Django)

* Build Generative AI and RAG-based applications

* Design LangGraph / agent workflows

* Create data engineering pipelines (ETL, data processing)

* Implement LLM monitoring and evaluation using Arize AI

* Integrate vector databases and AI services

* Maintain scalable and production-ready backend systems

Required Skills

* 4+ years of Python backend development

* Experience in Generative AI / LLM applications

* Knowledge of LangGraph / LangChain

* Experience in data engineering pipelines

* Familiarity with Arize AI or model evaluation tools

* Understanding of REST APIs, databases, Docker

Good to Have

* Cloud platforms (Azure / AWS )

* Vector databases (FAISS, Pinecone, Azure AI Search)

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What are we looking for?

Greetings from Golden Eagle It Technologies Pvt Ltd !!

Designation - Go-lang Developer

Location - Indore | Onsite

Experience - 1.5- 5 years

Job Description -

Skills - Golang, Docker, , Background Jobs , RabbitMQ

Roles and Responsibilities

• Design, architect, test, automate distributed, scalable, microservices based systems
• 3+ years of experience as a application development or similar role
• Excellent knowledge on SQL technologies like MySQL and MSSQL and NoSQL technologies like MongoDB
• Experience on application development in Golang
• Knowledge of Go routines and channel
• Knowledge of Go frameworks and API routers
• Experience in building Microservices
• Experience working in a CI/CD environment with Jenkins/CircleCI
• Extensive programming experience in Golang and Node.js
• Experience with Kubernetes, Docker and gRPC
• Extensive experience with AWS
• Experience designing/building scalable REST APIs
• Fluent in approaches to security, concurrency, debugging, performance, scalability, supportability and quality
• Ability to ramp-up quickly and contribute to a production codebase
• Understand non-functional implications to design like security, data migration, deployment, etc. background in OOPS, microservices and web-based applications.
• Experience with Agile Development (SCRUM methodology, JIRA)
• Good understanding of code versioning tools such as Git, Bitbucket, Mercurial, SVN, etc. and familiarity with continuous integration

Requirements:

• Excellent analytical skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Ability to plan resource requirements from high level specifications
• Should be full time graduated (BE or B Tech or MCA) from reputed university

Contact Person: Yashswini Mandlik

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites/apps function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

• 2-4 years experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Well versed with any of the High Fidelity Design tools (Figma, sketch or Adobe XD etc.)
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• MSc/BSc in Design, Computer Science or relevant field

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

We want a MEAN stack developer who is definitely not mean but is enthusiastic, quick at grasping, and has experience in handling multiple projects and codebases.

You should be energetic, authoritative, focused, and experimental at work.

We are looking for experienced backend engineers only.

Apply only if you have 8 YES out of the following 10 qualifying criteria :

-Strong grip over HTML, CSS, and Angular 9+

-Good with CSS styling and theming

-Expert at API development using NodeJS

-Experienced with MongoDB DB

-Self-starter with good communication skills

-At least 2+ years of experience

-Must be willing to work from Bangalore (HSR)

-Have than 2 years of experience with multiple frontend projects in MEAN Stack?

-HAVE worked in a B2C Startup for at least a year?

-CAN join in within 30-45 days?

Role: Art/Designer

Department: Marketing

Location: Gurgaon

Stream: Marketing Communications

NOTE: THIS IS A CONTRACT TO HIRE ROLE.

Responsibilities

• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties

• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency

• Off-line collaterals like Point-of-sale, Posters, Danglers etc.

• Social media campaigns

• Internal communications on need basis

• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer

• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc

• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.

Skills

• Amazing design skills across various medium

• Expertise in adobe creative suit

• Proactive and an idea person who can take leap from the brief to design the most impactful communication

• Work closely with copywriter - content person and the marketing team

• Collaborates effectively and is open to ideas from other people

• Active on the new age social media platforms and is well-aware of social and other trends

• Experience of working in unstructured environment, entrepreneurial in nature

• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.

• Strong understanding of different styles of designs for different requirements.

• Command over Hindi in addition to English language. Regional language skills would be an added advantage.

Education Qualification Bachelor’s Degree in graphic design or related field

Work Experience

1. Around 2 years of work experience in design, creative & conceptualizing experience preferably in advertising agencies

2. High-level proficiency in Adobe Creative Suite (CS6 or higher): Illustrator Photoshop, InDesign (web, video and animation software)