Multi Robot -Sr. Robotics Engineer

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Job description

Sales Consultant - SAAS Sales

Company Overview

All Time Design is a leading creative design platform that offers innovative design solutions to businesses across various industries. Our services are designed to streamline branding and marketing efforts by providing high-quality, on-demand designs. With a focus on efficiency and creativity, we empower businesses to elevate their visual identity. Visit us at All Time Design to learn more.

Job Overview

We are looking for enthusiastic and motivated individuals, both freshers and experienced, to join our team as Sales Consultants specializing in SAAS sales. This role is ideal for individuals who are passionate about sales and eager to make an impact in technology-driven design solutions. This position is based in Chennai and does not offer remote work options.

Qualifications and Skills

• Strong communication skills to present solutions effectively and build client relationships.
• Willingness to learn and adapt in a dynamic sales environment.
• Basic problem-solving abilities to understand customer needs and provide appropriate solutions.
• Enthusiasm for sales and negotiation with a proactive approach.
• Market research capabilities to analyze trends and identify potential business opportunities.
• Ability to develop sales strategies under guidance and mentorship.
• Customer relationship management to foster long-term partnerships and ensure client satisfaction.
• Strong interest in learning product knowledge to effectively communicate the benefits of All Time Designs offerings.

Roles and Responsibilities

• Identify and engage potential clients through research and outreach.
• Build and maintain strong client relationships, understanding their unique design and branding needs.
• Coordinate with internal teams for seamless service delivery.
• Present and demonstrate All Time Design’s offerings to potential clients.
• Use CRM tools to manage sales activities and maintain updated records of client interactions.
• Stay updated on industry trends and competitor offerings to refine sales strategies.
• Conduct follow-ups with clients to ensure satisfaction and address any concerns.
• Participate in training sessions to enhance sales skills and product knowledge.

Desired Skills and Experience

Sales Strategy, Customer Relationship Management, Product

Knowledge, Negotiation Skills, Communication Skills, Problem Solving, Market Research

Join us and build your career in sales with a fast-growing company that redefines design solutions for businesses worldwide! All Time Design Unlimited Graphic Design | Graphic Design Services | Unlimited Designs All Time Design is the best online design service, offering unlimited designs for a monthly subscription. Get your designs delivered in a day!

Role: Other

Industry Type: BPM / BPO

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: Any Graduate

Key Skills

• Communication Skills
• Spoken English
• Fluent
• Convincing Power
• Verbal Communication
• Taking meetings
• Professional Communication

• As the key member of a consultative sales team, you will be focused on developing and closing new business opportunities with assigned accounts
• Develop expertise of the company products to ensure potential customers have the right expectations from our products
• Aggressively drive the development of the sales pipeline by prospecting and performing outbound sales activities such as lead follow-up, sales qualifications, and calling
• Nurture leads through the funnel to close transactions by contacting them on multiple channels - social, email, phone, online demo, in-person meetings
• Attend industry events such as trade shows and conferences to meet new prospects
• Be the voice of the customer to articulate requirements and feedback clearly to other teams such as Marketing, Account Management, and Product

We are Seeking:

1. AWS Serverless, AWS CDK:

Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.

Experience with AWS CDK for defining and deploying cloud infrastructure.

Knowledge of serverless design patterns and best practices.

Understanding of Infrastructure as Code (IaC) concepts.

Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.

2. TypeScript, React/Angular:

Proficiency in TypeScript.

Experience in developing single-page applications (SPAs) using React.js or Angular.

Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).

Understanding of component-based architecture and modern frontend development practices.

3. Node.js:

Strong proficiency in backend development using Node.js.

Understanding of asynchronous programming and event-driven architecture.

Familiarity with RESTful API development and integration.

4. MongoDB/NoSQL:

Experience with NoSQL databases and their use cases.

Familiarity with data modeling and indexing strategies in NoSQL databases.

Ability to integrate NoSQL databases into serverless architectures.

5. CI/CD:

Ability to troubleshoot and debug CI/CD pipelines.

Knowledge of automated testing practices and tools.

Understanding of deployment automation and release management processes.

Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.

Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)

Company
Our vision is to automate all EdTech content, marketing content, and eventually, build a system that takes a Hollywood script as input and automatically renders an entire film as output. This would involve multiple characters, interaction between them, and adding complex environment around them. Our current technology is at the cutting edge of AI and we find this an incredibly exciting technical problem to solve.

As you can expect from our lofty ambitions, we are creating a team of excellent people (read geeks – we are geeks and we love geeks) who are equally excited about this future or more!

Why should you join?

You’ll be working very closely with the founding team. Also as the first marketing hire, you also have the chance to significantly influence and drive the direction of the company.

Responsibilities:

We are looking for someone who is CREATIVE, loves to take initiatives. We are not looking for just an Individual contributor who needs to be extensively managed.

• Running Targeted LinkedIn Advertisements
• Handling Public Relations
• Increasing the brand awareness of Rephrase
• Content Writing
• Creating and running B2B surveys
• Collating specific lead lists and running targeted email campaigns

Expectations:

• We expect 2+ years of marketing experience, ideally at least part of it in a B2B role.
• Experience with traditional & digital marketing. Handling social media, public relation efforts, and content marketing.
• Hands on experience with marketing software and tools
• Outstanding communication, presentation and leadership skills

Good to have -

• Experience of writing white papers and managing customer testimonials
• Experience of closing Fortune 500 clients, with a focus on US Geography
• Extensive market research and market mapping experience
• Experience across B2B and B2C marketing techniques
• Experience of working in a startup

Location

The role will be remote at least till the end of the year. Our offices are based in Bengaluru. (We haven't decided if the role will be remote after that).

• 3 - 6 Years of Experience in Golang Development
• Understands requirements well and comes up with an efficient design
• Develops complex, well-backed and bug-free products.
• Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Become a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications, and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design, and code

Ideal Candidate Profile:

• Solid experience in Golang is a must.
• Solid understanding of Apache Products.
• Should have experience in cloud computing (AWS is desired).
• Has an ability to quickly learn and contribute in multiple codebases
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into the codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces the right tech/ tools for a given job
• Excellent understanding of software engineering practices,
• Design Patterns, Data Structures, Algorithms
• Experience in product-driven organization

• Build beautiful, user-friendly, performant, and effective new features
• Take ownership of the company’s iOS platform
• Continuously improve stability and performance of the company’s iOS platform
• Be the user’s voice and help make product decisions
• Deliver beautiful delightful user experiences
• Exhibits knowledge and behavior to adopt Information Security and Privacy practices at their work.

• You think iOS, design for iOS, build for iOS! Technical
• At least 1.5 - 3 years experience on native iOS platform using the Cocoa framework
• Proficiency with Swift and familiarity with Objective-C
• Experience with RxSwift or Combine framework is preferred
• Strong knowledge of iOS Frameworks like Core data, CoreAnimation, etc
• Expertise with Auto-layouts for UI development
• Experience building a modular code base in MVVM Team Building & Leadership
• Want to interact with all levels of the company including senior leaders and cross-functional teams
• Love problem solving and thrive on handling multiple projects and tasks
• Foster strong professional relationships with the full organization

Key Skill Set 

• 4- 5 years of experience in a role directly responsible for campaign planning, execution, optimization and reporting across multiple digital channels/media.
• Demonstrable experience managing SEM, display, email marketing, SMM campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Hands on experience of CRO tools such as Salesforce Marketing Cloud, WebEngage, CleverTap, MoEngage etc.
• Working knowledge of CRM tools such as Salesforce, Leadsqaured etc. would be a Plus.
• Understanding of data analysis, trend spotting and technology in Digital space.
• Strong written & verbal communication skills.
• Skilled in problem solving, planning, as well as being able to adapt to new environments.

Key Responsibility Areas:

• Plan and outline cross channel digital marketing and remarketing campaigns, aligned to expected performance and returns.
• Should be updated with the ongoing marketing trends and capable to implement the changes in the system.
• Work on digital marketing platforms to execute campaign in the most efficient manner. Re-marketing campaigns in specific.
• Awareness about various content marketing platforms of the Market Research Industry.
• Experiment, scout and implement new digital marketing channels, tools, best practices to consistently improve ROIs.
• Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
• Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.