Technical support specialist

ServiceNow Configuration

Exp- 9+ Years

Shift time - 2 to 11 PM IST

Perform ServiceNow Configurations to build the ServiceNow scoped custom application for Purchase Request Management Workflows.

The activities would include:

Provide technical advisory for building a scalable and sustainable solution for Client.

Configure Application Data Model - Tables, forms, fields

Configure Application layout - Form and List layouts

Configure Users Data, create groups, assign roles

Setup Access Controls and Security Controls for the Application Scope

Portal/Workspace layout and foundational Setup

Create sub flows for all processes required for PRM flow

Configure end to end approval/review processes, business logics

Integrate Workorder creation sub flow with the main flow

Workflow Design- Publish for all processes

Build Redline Review Data model with ServiceNow Assessments & Surveys

Reports and Dashboards

Configure Integrations to ServiceNow platform

• Promote insurance products and services through digital and offline marketing channels.

• Identify potential customers and generate qualified leads.

• Assist in organizing and participating in promotional campaigns, marketing initiatives,

and customer engagement activities.

• Support the sales team in pitching insurance plans and explaining product benefits.

• Collect and analyze market feedback for continuous improvement.

• Stay updated with industry trends and product knowledge.

• Maintain accurate records of outreach and customer interactions using CRM tools or

spreadsheets.

• Close sales deals and work towards achieving monthly/quarterly sales targets.

• Travel to different cities for client meetings, product demos, and business negotiations.

• Visit customer sites to understand requirements and build strong business relationships.

• Maintain proper documentation of leads, follow-ups, and sales activities.

Designation: - Sr. Engg - Application & Engineering

Job Function: - Extending technical support to sales team & customers, Technical Presentation, Product Demonstration & explaining products salient features.

Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, mass flow controllers, temperature controllers, modulating motors, pressure switches,limit switches, photoelectric sensors, proximity sensors, Flame Detectors-Burner Controllers Assembly.

Customer Segment :- Furnace & Oven Manufacturer, Machine Manufacturer, Automotive, Heat Treatment.

Sales Experience: - 6 to 10 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of Responsibility: -

·        Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·        Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·        Handle technical questions during demonstrations.

·        Handle technical troubleshooting issues.

·        To Keep the management informed about the product promotional activities.

·        Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

Responsibilities:

• Educating customers about our business solutions.

• Presenting product to prospective clients.

• Negotiate agreements and keep records of sales and data.

• Closing customer contracts and generating new sales.

• Using automation tools to track progress and report goals.

• Analyzing consumer needs and developing innovative solutions.

• Remain in regular contact with your clients to understand and meet their needs.

Qualifications:

•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.

• Knowledge of current marketing and advertising trends and best practices.

• Strong leadership and decision-making skills.

• Demonstrable business acumen and a deep understanding of business sales processes.

• Proven experience as an Account Executive, or similar sales/customer service role

• Knowledge of market research, sales and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

• Organizational and time-management skills

• Enthusiastic and passionate

Why should you join us?

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

Company Profile:  ( Work Location: Hyderabad)

• 3+ years of RELEVANT EXPERIENCE in ReactJS
• Strong Computer Science fundamentals - data structures and algorithms
• Strong understanding of the the ReactJS Ecosystem (State management, Component-based design, Hooks, Responsive design)
• Good with CSS (converting UI designs to code)
• Writing clean and maintainable code
• Proficient understanding of APIs and wiring them   
• Strong testing, debugging, and problem-solving skills
• Familiar with modern development practices - writing clean code, git versioning, understanding development workflows.

• Advise and discuss with the team on the architecture and requirements.
• Bring your experience for mobile User Experience.
• Set up actions to ensure high level of quality and satisfaction
• Build and maintain efficient and reliable code.
• Support continuous improvement by investigating alternatives and technologies.

• Bachelor’s Degree in Informatics Engineering or similar
• Minimum of 4+ years work experience in similar roles
• Strong knowledge in Front-end frameworks (React Native)
• Strong knowledge in the mobile language (swift, objective-c, java, kotlin)
• Experience in unit testing and TDD.
• Advance knowledge in using testing frameworks ( Karma, Jest, Appium, Cypress ).
• Experience with Agile Methodologies (Scrum, Kanban)
• Experience in CI/CD
• Having a coaching profile, good communication skills is crucial to ensure good exchange and sharing of information within and outside of the train
• Being able to provide based on the audience synthetic or detailed information is mandatory
• Being curious to continuously learn and being a leader in your domain of expertise
• Immediate or very low availability
• Fluent in English - written and spoken (mandatory)

Near is looking for a Front-End Developer who is motivated to combine the art of design with programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce the application's visual elements. You will work with the Near Design team and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks and works.

You will be part of one of the fastest-growing Enterprise SaaS companies – an excellent opportunity for people who can work independently and are self-driven.

• Optimize applications for maximum speed.
• Collaborate with back-end developers and web designers to improve usability.
• Get feedback from, and build solutions for users and customers.
• Build reusable code and libraries for future use.
• Write functional requirement documents and guides.
• Support back-end developers with coding and troubleshooting.
• Stay up-to-date on emerging technologies and skills.

• Bachelor’s or Master's degree in engineering, Design, Fine Arts, or related field.
• 5+ Years of total experience; should have worked with Angular for more than two years.
• Expertise in designing and developing customer-facing web applications at scale.
• Proficiency in web markup, including HTML5, CSS3, JavaScript (ES6).
• Proficiency in client-side scripting and JavaScript & CSS frameworks, including jQuery, Bootstrap.
• Basic knowledge of image editing tools to crop, resize, or perform minor adjustments on an image. Familiarity with tools such as Illustrator and Photoshop is a plus.
• Proficiency in cross-browser compatibility issues and ways to work around them.
• Proficiency in code versioning tools, such as GIT.
• Knowledge about Highchart and Mapbox will be a plus.
• Passionate about learning new technologies.
• Excellent problem solving, analytical, and organization skills with an eye for detail.
  
  

  About Near
  
  

  Near is the world's largest source of intelligence on people and places, processing data from over 1.6 billion monthly users across 44 countries. The Near Platform powers data-driven marketing and enrichment offerings through a suite of SaaS products. The users of the platform can leverage audience, spatial, retail, among other data in a privacy-led environment.

   

  Founded in 2012, Near is headquartered in Singapore with offices in San Francisco, New York, London, Bangalore, Tokyo, and Sydney. Today, marquee brands such as News Corp and Mastercard work with Near to provide enhanced customer experiences.

   

  Near is backed by leading investors including Sequoia Capital, JP Morgan Private Equity Group, Cisco Investments, Telstra Ventures, and Greater Pacific Capital. Visit www.near.co to find out more.

Backend - Software Development Engineer-III

Responsibilities:-

• Research, design and build highly reliable, available and scalable platforms
• Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
• Lead by example, mentor and guide team members on everything from structured problem solving to development of best practices
• Own large technical deliverables and execute in an exemplary way
• Be able to conceptualize and develop prototype quickly
• Working with a cross-discipline team of Design, Product, Data Science and Analytics team.
• Active participation in the hiring process to bring quality engineers in the team.

Requirements:-

• Strong proficiency in Javascript and TypeScript
• Strong proficiency of Node.js and frameworks available for it such as Express
• Strong understanding and experience of creating highly scalable and complex database design
• Good understanding of Data Modeling using RDBMS and NoSQL(Cassandra, MongoDB, ElasticSearch, Redis) data stores
• Strong problem-solving skills with a good understanding of data structures and algorithms
• Strong understanding of front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Experience of creating highly scalable, fault tolerant, resilient distributed systems
• Strong knowledge of creating scalable system design and good understanding of microservice based architectures
• Understanding of caching enabled, PubSub and event driven architectures
• Hands on experience and good knowledge of AWS services
• Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
• Proficient understanding of code versioning tools, such as Git
• E/B.Tech/M.E./M.Tech/M.S.
• Curiosity to explore the cutting edge technologies and bake them in the products.
• Zeal and drive to take end to end ownership.
• 5+ years of experience in back end development preferably in microservice environment.