
Job description
Role & responsibilities:
At least 2-year of experience as a Remote Support Technician or similar role.
Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred.
Ability to work under pressure & ability to prioritize tasks based on urgency and importance
Motivation to learn new skills and technologies.
Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process
Understanding Windows, Macintosh.
Good time-management skills & Great interpersonal and communication skills.
Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process.

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relentlessly improving performance, scalability, and maintainability.
● Sound knowledge and application of algorithms and data structures.
● Proficient in Java, Springboot and Mysql.
● Able to efficiently diagnose bugs and issues.
● Understanding of when to escalate questions/issues that arise during development.
● Work with other developers, QA, DevOps and business staff to efficiently launch features
and resolve issues.
● Actively participate in design and code reviews to build robust applications and prototypes.
● A willingness to dive deep, experiment rapidly and get things done.
● Provide input to how we can continually improve our development process and knowledge.
● Define and participate in establishing better engineering practices.
● Love being challenged by learning and experimenting with new technologies
● Experience with ElasticSearch, Cassandra, Redis, Kakfa, AWS is a plus.
● Prior experience in building microservices, have worked on architectures and designs
independently is a plus.
● Prior product building experience or from a startup background would be a plus.
JD for Online Bidder/ Upwork Bidder
About Believ-In Technologies Private Limited
We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision of helping our clients create trust in the minds of their audiences.
Website - https://believintech.com/
Job Description
As an Online Bidder / Upwork Bidder, your roles & responsibilities include -
- Command on freelancing platforms
- Identify Prospects based on solid analysis
- Generate leads from freelancing platforms
- Excellent Communication skills
- Good knowledge of Web & Digital Marketing services
Location- Gurgaon, Haryana
Work Mode- In-office (5-day working)
Shift - UK Shift (12:30 p.m. - 9:30 p.m)
JOB DESCRIPTION :
Roles and Responsibilities :
● Review requirements, specifications and technical design documents
to provide timely and meaningful feedback
● Create detailed, comprehensive and well-structured test plans and
test cases
● Estimate, prioritize, plan and coordinate testing activities
● Design, develop and execute automation scripts using open source
tools
● Identify, record, document thoroughly and track bugs
● Perform thorough regression testing when bugs are resolved
● Develop and apply testing processes for new and existing products
to meet client needs
● Liaise with internal teams (e.g. developers and product managers) to
identify system requirements
● Monitor debugging process results
● Investigate the causes of non-conforming software and train users to
implement solutions
● Track quality assurance metrics, like defect densities and open
defect counts
● Stay up-to-date with new testing tools and test strategies
Primary Skills:
● Proven work experience in software development
● Proven work experience in software quality assurance
● Strong knowledge of software QA methodologies, tools and
processes
● Experience in writing clear, concise and comprehensive test
plans and test cases
● Hands-on experience with both white box and black box testing
● Hands-on experience with automated testing tools
● Solid knowledge of SQL and scripting
● Experience working in an Agile/Scrum development process
● Experience with performance and/or security testing is a plus
● BS/MS degree in Computer Science, Engineering or a related
subject
- Solving complex performance problems and architectural challenges
- Building reusable code and libraries for future use
- Building efficient, testable, and reusable Node JS modules
- Building high performance frontend applications with react
- Responsible for End-to-end ownership of modules, including designing, development, validation, deployment
- Understanding fully synchronous behavior of Nodejs
- Familiarity with Workers/child processes & performance tuning
- Experience with SQL/NoSQL databases and their declarative query languages (MySQL, and MongoDB)
- Strong knowledge of the common Node Js & React or web server exploits and their solutions
What you need to have:
- A Bachelor's degree in Computer Science, or related technical discipline
- 1 to 3 years of Software Development experience
- Deep hands-on technical experience in object-oriented design, data structures, algorithm design, and complexity analysis
- Experience with full software lifecycle methodology, including; coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to identify, empathize with and delight the customer
- Comfortable working with different Technologies across all of them as and when needed
- Strong knowledge on technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes.
Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
About Get Me A Course:
Get Me A Course is a brand of EdSanta Education Pvt Ltd.., a data-driven company
founded by alumni from world-class universities and experienced professionals. We
aim to connect the complete lifecycle of an individual from learning, employment to
mentorship. Be it innovative course search experience, or contextual & personalized
recommendations that drive discovery, our products are designed to inspire, engage,
and delight individuals!
We are looking for a kickass JavaScript developer who is proficient with React.js.
Your primary focus will be on developing user interface components and
implementing them following well-known React.js workflows (such as Flux or Redux).
You will have to ensure that these components and the overall application are robust
and easy to maintain. You will coordinate with the rest of the team working on
different layers of the infrastructure. Therefore, a commitment to collaborative
problem solving, sophisticated design, and quality products are important.
Requirements
● Strong proficiency in HTML, CSS and JavaScript, including DOM
manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Experience with data structure libraries (e.g., Immutable.js)
● Knowledge of isomorphic React is a plus
● Familiarity with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Ability to understand business requirements and translate them into technical
implementations
● A knack for benchmarking and optimization
● Familiarity with code versioning tools (Git)
Responsibilities:
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
- Having working experience in Service based company
- Having Engineering as bachelor degree is must
- Experience working ecommerce platform
- Soft spoken and good listener
- Good with Quant and reasoning
- Understanding of agile and scrum
- Good with commitment
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
- Strong proficiency with JavaScript
- Good understanding of server-side CSS preprocessors
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
Should have excellent problem solving and programming skills in Python/Java.
Strong interpersonal, communication and analytical skills
Should have the ability to express their design ideas and thoughts.
Should have the zeal and adaptability to learn new technology frameworks.
Should have passed out in 2020 or is passing out in 2020 and have consistently scored above 75% or CGPA of 8.

