Technical support specialist

Role: Data Analyst (Apprentice - 1 Year contract)

Location: Bangalore, Hybrid Model

Job Summary: Join our team as an Apprentice for one year and take the next step in your career while supporting FOX’s unique corporate services and Business Intelligence (BI) platforms. This role offers a fantastic opportunity to leverage your communication skills, technical expertise, analytical and problem-solving competencies, and customer-focused experience.

Key Responsibilities:

·     Assist in analyzing and solving data-related challenges.

·     Support the development and maintenance of corporate service and BI platforms.

·     Collaborate with cross-functional teams to enhance user experience and operational efficiency.

·     Participate in training sessions to further develop technical and analytical skills.

·     Conduct research and analysis to identify trends and insights in data.

·     Prepare reports and presentations to communicate findings to stakeholders.

·     Engage with employees to understand their needs and provide support.

·     Contribute insights and suggestions during team meetings to drive continuous improvement.

Qualifications:

·     Bachelor’s degree in Engineering (2024 pass-out).

·     Strong analytical and technical skills with attention to detail.

·     Excellent communication skills, both verbal and written.

·     Ability to work collaboratively in a team-oriented environment.

·     Proactive attitude and a strong willingness to learn.

·     Familiarity with data analysis tools and software (e.g., Excel, SQL, Tableau) is a plus.

·     Basic understanding of programming languages (e.g., Python, R) is an advantage.

Additional Information:

• This position offers a hybrid work model, allowing flexibility between remote and in-office work.
• Opportunities for professional development and skill enhancement through buddy and mentorship.
• Exposure to real-world projects and the chance to contribute to impactful solutions.
• A supportive and inclusive team environment that values diverse perspectives.

Description

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

Creating Websites using standard HTML/CSS practices

Work with development teams and product managers to ideate software solutions

Programming, designing and developing content management systems, web services/APIs, backend and administration system using PHP/MySQL/JavaScript and open-source Frameworks Eg Laravel, CodeIgniter, Zend, Yii, and Slim etc.

Design application architecture design and maintain MY SQL databases & Tablets 

Develop and manage well-functioning databases and applications

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software 

Write technical documentation

Work with data scientists and analysts to improve software

Requirements

Proven experience as a Full Stack Developer or similar role

Experience in web design and understanding of modern web designing tools like Axure, Marvel, or Figma 

Debugging, Troubleshooting and analytical and logical skills.

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XHTML)

Knowledge of Microservices Architecture

Familiarity with databases (e.g. MySQL, AJAX), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Degree in Computer Science, Statistics or a relevant field

Ability to work on unstructured Projects somewhat independently 

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

Job Description

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website.

Responsibilities:

• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the target audience's attention.
• Identifying customers' needs and recommending new content to address gaps in the company's current content

Requirements:

• Bachelor's degree in communications, marketing, English, journalism, or a related field.
• Having proven experience in content writing or copywriting.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills.

Key Responsibilities:

• You will be acting as part of a team to develop software solutions using Scrum methodology in 2-week sprints.
• Turn user stories, feature requests and defect reports into quality software changes for our customers.
• Develop software solutions by conferring with product owners, understanding system behavior, and proposing solutions while following the software development lifecycle.
• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Determine root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
• Remain current on new technologies and available vendor packages. Evaluate and make recommendations as necessary.
• Participate in Scrum development process and work towards continually improving the process.
• Determine process improvements, best practices, and develop new processes.
• Work in close partnership with cross-functional teams and management.

Ideal Experience:

• Extensive experience in design, development and testing of web-based enterprise systems using .NET technologies.
• Experience with Azure Cloud technologies and SaaS product development.
• Excellent communication skills both written and verbal
• A desire to solve complex problems with elegant solutions
• The ability to work well with a team of motivated, smart people

Company Profile

Prescinto is a VC funded SaaS company in the renewable energy space enabling digital transformation for customers across the globe.

Prescinto provides solutions to improve power generation for Renewable energy power plants by identifying areas of underperformance and lost generation opportunities through patent pending methodologies; systematically addressing these through an automated workflow system to improve power generation for our customers.

 This is achieved by leveraging the IoT and Analytics platform built to collect high frequency data from distributed renewable energy assets and the comprehensive data lake.

 Roles & Responsibilities

 You are responsible for understanding the product architecture and Design laid out by the Architect and Develop product features in alignment with the architecture.

Product is built on Microsoft stack with Angular 11, .NET and data residing in MS SQL Server and InfluxDB, mobile application built on Flutter and data lake deployed on Azure environment. It extensively uses multi-threading for parallel processing, stored procedures for data access and leverages time-series database for storing high frequency equipment data.

In this role, you should be able to work independently as well as work with vendor and junior members to collaboratively build the features and take them to production. You need to be both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.

Do you take pride in building customer centric functionalities with an eye on performance? Are you remembered for the quality of your code? This position is for you.

Desired Skills & Experience

• 8+ years of Product development experience of which at least 2 years should comprise of working independently with minimal supervision and guidance
• Experience with at least one full cycle development of product features from requirements to Production deployment to Post production support is critical
• Excellent Programming Skills using C#, WPF, MVVM, Winforms, .NET Framework, Windows Communication Foundation (WCF), ASP.net web api, SQL Server, Store Procedure, Triggers
• Solid Understanding of Multi-Threading and Parallel Programming
• Excellent understanding of Windows Operating System Internals (Process, Threads, Memory Management).
• Clear understanding of OOP and OOAD
• Excellent application debugging skills using Visual Studio Debugger
• Strong knowledge in design patterns, data structures and algorithms
• Experienced in developing Windows desktop applications
• Ability to work independently and be self-driven
• Should have knowledge on code repositories like SVN, GitHub etc and Agile tools like JIRA
• Should have excellent communication skills, excellent analytical and problem-solving skills
• Have working experience in Test-driven Development and Test Automation experience in third party control like DevExpress, Telerik WPF controls
• Experience building a SaaS product preferable
• Startup experience preferable

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions

• Strong knowledge of PHP web frameworks
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Evolved Understanding of accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

• A graduate or postgraduate degree in Computer Science or IT Engineering
• 3+ years of work experience developing commercially successful web products
• Experience with analytics and process automation
• Attention to detail and a disciplined mind
• Extraordinary analytical and logical prowess
• Common Sense and Curiosity

• Thorough knowledge of the following is mandatory for the person.
• Create original design ideas and layouts from creative briefings.
• Laying out artwork to plan how a finished page will appear (known as Page Planning/Designing).
• Develops, tracks and helps manage comprehensive-time schedules to insure design projects are delivered on-time and within budget.
• Understanding the client briefs/guidelines.
• Prepare illustrations or rough sketches of material, discussing them with Design Leads and making necessary changes.
• Using mock-ups to make a new ad.
• Drawing own ideas to make a new ad.
• Proofreading and checking the documents for accuracy and visual impact (self QA).
• Using the Spell and Grammar check option in the software.
• Use typography, proximity, and font styles in the best possible way to group the text in the right manner in an advert.
• Preparing the items for reproduction in a format specified by the client (pdf, eps, ps).
• Determines the high visual impact and arrangement of illustrative material, text copy, font style, and size
• Produce accurate high-quality artwork within corporate brand guidelines and standards.
• Good understanding of Prepress techniques

Role Requirements

• Good understanding of brands and how they communicate to their target audience in the form of print and digital communication. For example, you should be able to understand the difference between a printed leaflet and a digital emailer that intends to communicate the same message to the target audience.
• Exceptionally well in Photoshop, Illustrator and Corel Draw compositing technical knowledge.
• Sound English and comprehension and writing skills. Independently assess and research any job briefs to visualize a visual strategy and discuss it with the client's/internal team.
• Team working skills: We value and welcome critical feedback and opinions but we don’t accept arrogance and snobbish behavior. We expect you will make mistakes and you should be able to own up.
• Time Discipline: We understand that creative people sometimes get stuck and require more time. But request you speak up before it’s too late. We love working with colleagues who don’t switch off their mobiles when organizations need them. Honesty and Integrity are the core.

Minimum Qualification

• 2-8 years of working experience in Illustrator, CorelDraw & Photoshop.
• Diploma or Degree in Printing Technology, Graphic Design, or DTP along with 2 years of experience.
• Advertising Agency experience preferred.