Mobile Automation Tester

About the Role:* We are looking for a passionate and motivated *Junior Backend Developer* to join our team. As a backend developer, you’ll work closely with front-end developers, product managers, and other engineers to build scalable and efficient backend systems. This is a great opportunity for someone looking to kickstart their career in backend development, learn best practices, and grow within a collaborative environment.

--- Key Responsibilities:* - Assist in developing server-side logic and APIs using [e.g., Node.js / Python / Java / PHP / Ruby].

- Write clean, maintainable, and efficient code. - Work with databases like MySQL, PostgreSQL, or MongoDB.

- Collaborate with the front-end team to integrate user-facing elements. - Participate in code reviews and contribute to improving development processes.

- Debug and fix issues reported in backend services.

- Stay up-to-date with emerging technologies and development trends. --- Required Skills & Qualifications:*

- Basic understanding of backend development using one or more languages (e.g., Node.js, Python, Java, PHP, etc.)

- Familiarity with RESTful APIs and web services. - Knowledge of databases (SQL or NoSQL).

- Understanding of version control systems like Git. - Willingness to learn, take feedback, and adapt quickly.

- Good problem-solving and communication skills.

--- Preferred (but not required):* - Internship or academic project experience in backend development.

- Exposure to cloud platforms (e.g., AWS, Azure, GCP).

- Familiarity with Docker or containerization concepts.

- Understanding of basic authentication & security practices in backend systems.

• Ability to understand business requirements and translate them into technical requirements
• Write, test, and release world-class, production-ready code
• Ensure that the data needs of the UI are fulfilled with efficient database queries
• Ensure compliance with software engineering standards and processes defined at Simform.
• Optimizing components for maximum performance across a vast array of web enabled devices and browsers

• Solid hands-on experience with ReactJS frontend development with modern practices. 
• HTML5, JavaScript, ES6, and TypeScript expertise
• Experience with   React .js / D3.js / GraphQL is a plus
• Proficiency with CSS3, Sass, and Mixins - knowledge of GSAP would be a plus
• Familiarity with RESTful APIs integration 
• Experience with common front-end development tools such as Babel, Webpack, NPM, Bower, Gulp etc. 
• Familiarity with code versioning tools such as Git, SVN, Github, Bitbucket

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

• Work with development teams and product managers to ideate software solutions

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Write technical documentation

• Proven experience in Software Development

• Experience developing web applications

• Knowledge and Understanding  of programming languages(e.g. Java, Python, C, C++) and Understanding JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) 

• Excellent communication and teamwork skills

• Great attention to detail

1. Hands on Expert in UI/Front End Engineering/Development specifically React,
2. Redux, NodeJs who can code, design and own front end development and code.
3. Experience in React v16, Reach Redux, React Fibre and JavaScript advance (ES6+),
4. Experience in Advance State Management [Example: Redux, Mobx, RxJs, GraphQL etc]
5. Good experience on UI framework like Angular JS/ Vue JS/ Ext JS/jQuery/ React JS or equivalent SPA framework
6. Experience in HTML5, Javascript CSS3, ExpressJs, GraphQL
7. Strong understanding of Rest APIs, Web Sockets, Service Workers, HTTP/S Protocol, Web Security and Cloud Infrastructure, CI/CD, Web Packaging and Optimization, UX and Styling.
8. Expertise in Advance Java-Scripts
9. Knowledge and experience with Data Structure and Design methodologies.
10. Problem solving skill
11. Good experience working in Agile/Scrum teams
12. Good written and verbal communication skills.