Customer Care Executive

About us:

Trential is engineering the future of digital identity with W3C Verifiable Credentials—secure, decentralized, privacy-first. We make identity and credentials verifiable anywhere, instantly.

We are looking for a Team lead to architect, build, and scale high-performance web applications that power our core products. You will lead the full development lifecycle—from system design to deployment—while mentoring the team and driving best engineering practices across frontend and backend stacks.

 Design & Implement: Lead the design, implementation and management of Trential products.

 Lead by example: Be the most senior and impactful engineer on the team, setting the technical bar through your direct contributions.

 Code Quality & Best Practices: Enforce high standards for code quality, security, and performance through rigorous code reviews, automated testing, and continuous delivery pipelines.

 Standards Adherence: Ensure all solutions comply with relevant open standards like W3C Verifiable Credentials (VCs), Decentralized Identifiers (DIDs) & Privacy Laws, maintaining global interoperability.

 Continuous Improvement: Lead the charge to continuously evaluate and improve the products & processes. Instill a culture of metrics-driven process improvement to boost team efficiency and product quality.

 Cross-Functional Collaboration: Work closely with the Co-Founders & Product Team to translate business requirements and market needs into clear, actionable technical specifications and stories. Represent Trential in interactions with external stakeholders for integrations.

What we're looking for:

 Experience: 5+ years of experience in software development, with at least 2 years as a Technical Lead.

 Technical Depth: Deep proficiency in JavaScript and experience in building and operating distributed, fault-tolerant systems.

 Cloud & Infrastructure: Hands-on experience with cloud platforms (AWS & GCP) and modern DevOps practices (e.g., CI/CD, Infrastructure as Code, Docker).

 Databases: Strong knowledge of SQL/NoSQL databases and data modeling for high-throughput, secure applications.

Preferred Qualifications (Nice to Have)

 Identity & Credentials: Knowledge of decentralized identity principles, Verifiable Credentials (W3C VCs), DIDs, and relevant protocols (e.g., OpenID4VC, DIDComm)

 Familiarity with data privacy and security standards (GDPR, SOC 2, ISO 27001) and designing systems complying to these laws.

 Experience integrating AI/ML models into verification or data extraction workflows

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

Key Responsibility Areas (KRAs)

• Setting up the initial meeting with the right stakeholders.
• Establish client relationships through constant follow-ups and discussions/progress updates.
• Mapping the right use cases with the stakeholder for each of our existing clients.
• Showcasing the demo of our Products and explaining the use cases to the clients.
• Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
• Coordinating with various teams within the client - Business, IT, Information Security, etc.
• Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
• Completing the Sales cycle by getting the PO and the Contract Agreement signed.
• Achieving revenue (MRR booking) targets.

What do we look for?

• Should have worked at a fast-growing startup for at least 2 years.
• 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
• Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
• Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
• Should have given product demos and converted the business ask of the customer to a solution for the end customer.
• Should have handled sales cycles of 4 to 6 months.
• Have handled 30 to 40 opportunities in parallel
• Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
• Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

What do we have to offer you?

• Ownership of business goals.
• Hybrid Working policy
• MacBooks
• Health Insurance
• Life Insurance
• Kaha Mind Mental Wellness Plan
• Communication Allowance
• Flexible salary structure with tax savings
• Paytm Food Wallet
• Office clothes allowance

SimplyFI is a fast-growing AI- and blockchain-powered product company transforming trade finance and banking through digital innovation. We build scalable, intelligent platforms that simplify complex financial workflows for enterprises and financial institutions.

We are looking for a Full Stack Tech Lead with strong expertise in ReactJS (primary) and solid working knowledge of Python (secondary) to join our team in Thane, Mumbai.

Role: Full Stack Tech Lead (ReactJS + Python)

Key Responsibilities:

• Design, develop, and maintain scalable full-stack applications, with ReactJS as the primary frontend technology
• Build and integrate backend services using Python (Flask / Django / FastAPI)
• Design and manage RESTful APIs for internal and external system integrations
• Collaborate on AI-driven product features and support machine-learning model integrations when required
• Work closely with DevOps teams to deploy, monitor, and optimize applications on AWS
• Ensure performance, scalability, security, and code quality across the application stack
• Collaborate with product managers, designers, and QA teams to deliver high-quality features
• Write clean, maintainable, and testable code following engineering best practices
• Participate in agile processes, including code reviews, sprint planning, and daily stand-ups

Required Skills & Qualifications:

• Strong hands-on experience with ReactJS, including hooks, state management, Redux, and API integrations
• Proficiency in backend development using Python (Flask, Django, or FastAPI)
• Solid understanding of RESTful API design and secure authentication mechanisms (OAuth2, JWT)
• Experience working with databases such as MySQL, PostgreSQL, and MongoDB
• Familiarity with microservices architecture and modern software design patterns
• Hands-on experience with Git, CI/CD pipelines, Docker, and Kubernetes
• Strong problem-solving, debugging, and performance optimization skills

About the role:

We are looking for a PHP developer, responsible for the development and maintenance of the Websites, CMSs, Services, APIs and MySQL databases (writing procedures and complex queries). The developer will be a part of a full-stack team of engineers.

You will be responsible for -

● Hands on experience in Core PHP and MySQL Database.

● Good experience of relational databases, database keys and joins.

● Clear understanding of Object Oriented Programming, CSS, HTML layout.

● Strong experience in JavaScript, Ajax, Jquery and secure REST API.

● Strong skills in JSON parsing as well as XML for fetching data into the application

● Good knowledge of the application deployment process using FTP.

● Basic knowledge of Unix Command / environment

● Should be able write the code independently.

● Knowledge of PHP frameworks and CMS.

● Candidate should be able to follow Best Practices as they apply to coding Languages

● Collaborate with cross-functional teams to define, design, and implement features.

● Unit-test code for robustness, including use cases, usability, and general reliability.

● Identify and correct bottlenecks, work on bug fixing and improving application

performance

● Continuously discover, evaluate, and implement new technologies to maximize

development efficiency

● Must have specific experience and ability to understand business requirements and

translate them into technical / coding requirements.

● Proficient in understanding of code versioning tools, such as Git.

● Must have strong communication skills and be able to think out of the box to

implement defined business logic with minimal impact and revisions.

● Contribute in all phases of the development lifecycle.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

Qualification & Experience:

● Engineering Graduate or Post Graduate.

● BS degree in Information Technology, Computer Science or equivalent

● 3 Years of Professional Experience.

Responsibilities:

Work with developers to design specific testing strategies for features being developed and look forward to automating them Create comprehensive test plans and execute them Support the development team in troubleshooting or addressing issues with applications and dev/test environments and do functional Cross-browser testing. Work in an agile team and adhere to agile best practices Maintain existing test frameworks/cases To use several testing techniques to track and address any discovered issues. To use tools (such as IDE, debugger, build tools, and source control) to assist with daily tasks. Work with counterparts/clients on established quality assurance measures and testing Standards for new applications, products, and enhancements to existing applications throughout their development/product lifecycles Work in close co-ordination with the dev team to include test cases in the existing CI/CD pipelines

Requirements:

Proven work experience in software quality assurance in a product based organisation. Strong knowledge of software QA methodologies, tools, and processes. Intermediate experience with automated testing tools. Keen eye for detail and a commitment to excellence. Be willing to help your teammates, share your knowledge with them, and learn from them. Be open to receiving constructive feedback and turning it into process improvements. Key Skills - Selenium, Maven, Test Automation (QA), puppeteer js Keen to work in a startup with a dynamic and fast-paced environment

Technical skills: 

• Well documented experience with .NET framework and C#
  • Well documented experience with http://asp.net/">ASP.NET MVC
  • Experience with JavaScript libraries (for example jQuery) 
  • Experience with HTML, JavaScript and CSS 
  • Experience with integrating and developing web services (REST, WCF) 
  • Experience with Unit and Integration testing 
  • Experience with system design and requirement analysis 
  • Knowledge about ORM frameworks (for example Entity Framework) 
  • Good understanding on how to develop stable, high performing and maintainable high scale systems 

Bonus: 

• Experience with Test Driven Development
  • Experience with Domain Driven Design
  • Experience with JavaScript frameworks (for example AngularJS) 
  • Experience with UI frameworks (for example Twitter Bootstrap) 
  • Experience with mobile application development