Customer Care Executive

Role Overview

Credit Samadhaan is seeking a Sales Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts. The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

Inbound and outbound communication to potential partners from the company database and marketing leads.

Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

Convert qualified leads into paid Credit Samadhaan Kendra Partners.

We are seeking a dedicated and skilled AI Project Field Engineer to join our team. The successful candidate will be responsible for executing AI projects on-site, ensuring the seamless deployment and operation of AI models and systems. This role requires a combination of technical expertise, problem-solving skills, and a strong customer focus.

Responsibilities:

• Execute and manage AI projects on customer sites, ensuring timely and successful deployment.
• Deploy and run AI models using PyTorch on various hardware configurations.
• Set up and maintain computer networks, particularly those involving IP cameras.
• Write and maintain shell scripts to automate deployment and monitoring tasks.
• Develop and troubleshoot Python code related to AI models and their deployment.
• Collaborate with customers to understand their needs and ensure their success with our AI solutions.
• Perform on-site visits as required to install, test, and troubleshoot AI systems.
• Provide training and support to customers on the use and maintenance of deployed AI systems.
• Work closely with the development team to provide feedback and insights from the field.
• Document all processes, configurations, and customer interactions for future reference.

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

Mandatory Skill / Experience

1.      Should be very good at designing webpages, landing pages & related pop-ups, banners etc         

2.      Should be very good at designing design brochures, blog images, flyers, wall branding, event related designs, etc.  

3.      Should be able to work with designers in the marketing team, both in-house as well as freelancers, to get the creatives done on time.          

4.      Should be very good at editing HTML and WordPress pages          

5.      Should excel at creating modern and engaging designs for corporate clients.           

6.      Should be able to come up with good options for a concept/theme in addition to the design itself.   

7.      Should be able to created HTML5 ads for digital marketing campaigns      

Basic Requirements:

1.  Any Graduation or 10+2 if he has experience.

2.  Should have knack to design and create a superior designs without much external mentoring.

3.  Written and verbal communication skill. Should be able to write emails and should have conversations skills.

4.  Should have worked in teams plus been an individual contributor.

5.  Should have compulsorily work in IT industry.

6.  Should be able to show relevant examples from past experience."            

We are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.

Experience: 4+ years

Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation

Location: Delhi

Desired Candidate Profile:

• Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD

• Hands on experience with prototyping tools like Invision, Justinmind or another

• Should be able to conceptualize and design creatives based on the requirements

• Knowledge of UX Design and Interaction Design

• Design clear, attractive and engaging websites & mobile apps

• Must be detail-oriented and have the ability to deliver on time and work under needs

• Must possess good sense of composition, typography, colour

• Keen eye for good design based on current trends and best practices

• Good understanding of Responsive Design development

• Good communication skills to be able to handle Indian & international clients

• Working knowledge of HTML5, CSS, Wordpress will be a plus

We are looking for a Full Stack developer responsible for the development and maintenance of Vyapar server-side infrastructure. Your primary focus will be building and maintaining the complete server-side infrastructure. Strong understanding of Core Javascript, HTML, CSS, and Relational Database are critical for the role.

Responsibilities:

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable APIs
• Ensure the best possible performance, quality, and responsiveness of the APIs
• Maintaining the AWS infrastructure, security, performance and uptime
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Helping the team members and guiding them for the right design and implementation

Skills:

• Strong knowledge of Javascript and NodeJs, HTML, CSS, JQuery along with great algorithmic skills.
• Good knowledge of PHP (Laravel)
• Strong knowledge of AWS Services and good experience in handling server-side infrastructure.
• Strong knowledge of design patterns and best practices.
• Strong understanding, creating, manipulating, and querying database – Mongo DB, MySql.
• Familiarity with RESTful APIs, web sockets, continuous integration, and caching technologies.
• A knack for benchmarking and optimization