Customer Care Executive

We are seeking a highly motivated and knowledgeable DADS Trainer to conduct hands-on training in Data Analytics and Data Science. The ideal candidate will have strong domain expertise, coding proficiency, and a passion for teaching concepts in Python, statistics, machine learning, data visualization, and tools like Excel, Power BI, and SQL.

Responsibilities

• Prepare Subcontract Agreement and Joint Venture Agreement and conclude the same in coordination with Manager.
• Managing manpower with respect to Quantity basis &Timely completion basis.
• Ensure the current market rate. (Analysis of particular work as per Quantity basis, Work description basis)
• Follow up Subcontractor's Performance Bonds and Tender Bonds
• Reviews Subcontractor's monthly invoice and prepare Subcontractor's Payment Certificates.
• Identify variation or change order and prepare valuation accounts.
• Assist the Purchasing Department and Site Project Manager in contractual matters related to procurement / supply contract and agreements.
• Reviewing the contract documents prior to tendering.
• Reviews and clarifies show drawings.
• Coordinate Project Close-Out Procedures including manuals, warranties and As-built drawings.

About the Role

We are undertaking a platform migration from our existing WordPress site to a modern React frontend. We are seeking a highly capable Backend Engineer on a 1-month contract to lead the backend aspects of this transition. The ideal candidate has strong experience with serverless backends and API-first architectures, particularly using Cloudflare Workers and the Cloudflare ecosystem. You will collaborate closely with our in-house Frontend Engineer (specialized in React) to deliver a seamless, performant, and secure end product.  

Key Responsibilities

Audit current WordPress backend (data structures, plugins, custom code). Design and implement a backend solution leveraging Cloudflare Workers, Cloudflare KV / Durable Objects, and related services (or propose suitable alternatives such as Node.js/Express or headless CMS if appropriate). Develop secure APIs for authentication, content, and form handling. Migrate existing WordPress data (pages, posts, forms, and media) into the new system. Integrate with our CRM (_Zoho_) and other existing systems. Ensure compliance with NZ data protection standards. Deploy backend on Cloudflare (and/or coordinate with existing hosting infrastructure as needed). Provide documentation and handover to the internal team.

Qualifications & Skills

Proven experience in backend engineering with serverless platforms (Cloudflare Workers, AWS Lambda, or similar). Strong knowledge of RESTful APIs, authentication, and security best practices. Familiarity with Cloudflare KV, Durable Objects, R2, or equivalent distributed data solutions. Experience with WordPress architecture and React-based frontend integration. Experience in migration projects (legacy CMS → modern stack) highly valued. Strong collaboration and communication skills, with the ability to work effectively alongside frontend specialists.

Deliverables

Backend environment and Cloudflare Worker (or alternative) architecture established. Secure APIs deployed and tested with React frontend. Migration of content/data from WordPress. Integration with Zoho CRM and forms. Production deployment. Documentation + handover.

Duration: 1 month.

Engagement: Remote, with short daily and hourly weekly check-ins.

Compensation: 75,000 INR

Experience with Cloudflare Workers, the Cloudflare CDN, prior Wordpress migration experience, and any experience of working alongside frontend engineers prioritized. A huge bonus would be experience with Zoho CRM/Zoho Forms.

• A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
• Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions. 
• 
  
• Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers. 
• 
  
• Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols. 
• 
  
• Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates. 
• 
  
• SAP functional skills: SMEs need to have a deep understanding of SAP modules. 
• 
  
• Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business. 
• 
  
• Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis

1. Ensure that accounting books (Zoho Books) are closed on day-to-day basis and entries are made on tally and Zoho books.
2. Ensure that journal entries required to be passed are entered on day-to-day basis on company accounting software (Zoho books).
3. Ensure that adjustment entries and reclassification are properly passed in accounting software.
4. Ensure that reconciliation of general ledger and sub ledger are done accurately.
5. Ensure reconciliation of intercompany counter parties.
6. Complies and analyzes financial information – Complies and analyzes financial information to prepare entries to accounts, such as general ledger accounts – includes inventory adjustments, standard cost adjustments, job cost adjustments, and other cost accounting-related areas.
7. Reconcile general ledger activity reports, researching and correcting any errors or omissions.
8. Review systems of recording transactions and input information into a general ledger – Review systems of recording transactions and input information into general ledger including monthly sales and manufacturing cost reconciliations within sub-ledgers; the documentation of Inventory system- including the flow of information from customer order to production and inventory.
9. Take charge of ensuring full and prompt payment to utility companies and company vendors. They handle invoices, cut checks, and handle relationships with creditors.
10. Check for the approvals of the HOD of the respective department for making any payment to vendors.

Experience: 4+ yrs
Salary: Not Disclosed
Location: Hyderabad

Responsibilities:

• Analyze, design and support implementation of business specific Pega solutions and/or framework
• Responsible for implementing technical solutions on Pega 8.x
• Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
• Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
• Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
• Design and implement product features in collaboration with business and IT stakeholders
• Design reusable components, frameworks and libraries
• Ability to interact with business analysts and business team members to refine requirements, Use Cases
• Perform all phases of software engineering including requirements analysis, application design, code development and testing
• Work very closely with architecture groups and drive solutions
• Participate in an Agile / Scrum methodology to deliver high-quality software releases
• Design and develop innovative solutions to meet the needs of the business
• Review code and provide feedback relative to best practices and improving performance
• Troubleshoot production support issues post-deployment and come up with solutions as required
• Mentor and guide other software/Pega engineers within the team
• Experience with troubleshooting Production log files and performance issues
• Responsible for unit testing more complex individual and team deliverables based on established test plans
• Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
• Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues

Experience and Qualifications:

• Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
• Pega Systems Certified Senior System Architect (CSSA)
• 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
• In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
• Ability to negotiate and allocate resources appropriately for development and implementation
• Excellent written, communication and presentation skills