Solutions Delivery Manager

Job Details:

Job Title: Linux Admin

Location: Mumbai-Powai

Shifts: Rotational Shifts

Job Description:

Job Overview:

● Experience in Customer Support with an enterprise software organization.

● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).

● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).

● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.

● Proficient with Scripting or other programming languages.

● Hands-on experience on ticketing tools (Jira / Freshdesk).

● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.

● Excellent verbal, written, presentation and interpersonal communication skills.

● Fast learner who can pick up new technologies.

● Capable of working with a cross-functional team to solve business and technical problems.

● Ability to make complex technical matters easy-to-comprehend for non-technical persons.

● Highly driven individual with an execution focus and a strong sense of urgency.

● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.

● Ability and willingness to travel, if required.

The Role:

● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.

● Take ownership of user problems and be proactive when dealing with user issues.

● Follow an established set of processes while handling support requests.

● Report any issue that may significantly impact the business.

● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.

● Ensure all calls are logged in the ticketing logging system & every activity is updated.

● Ensure users and management are notified during downtimes with complete information.

● Identify and learn more about the software and hardware used/supported by the organization.

● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.

● Document knowledge in the form of knowledge base tech notes and articles.

Additional / Preferred Skills:

● Exposure at client sites is desirable.

● Experience in the Financial Service industry or Banking applications is desirable

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.

Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog

Responsibilities

1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Ability to read logs and use monitoring tools.
4. Strong communication and customer-handling skills.

Location: Bangalore, Karnataka

6 to 12 years of HR experience covering both strategic and operational HR

Proven experience scaling HR for multi-location / multi-state teams in fast-paced environments

End-to-end recruitment ownership (full-time, contractual, campus, interns)

Hands-on expertise in PMS (goal setting, performance reviews, feedback cycles)

Experience managing HR operations (onboarding, exits, payroll coordination, vendors)

Proficiency in HRIS/ATS, HR digitisation & people analytics/reporting

Strong stakeholder management, communication & leadership partnering

Bachelor’s degree in HR / Business / Psychology (MBA preferred)

Fluency in English & Hindi and willingness to travel

We are seeking a highly skilled C++ Developer with 6–9 years of experience to design,

develop, and maintain high-performance software applications. The ideal candidate will

have a strong foundation in object-oriented programming, data structures, and

system-level programming, with a focus on delivering efficient and scalable

solutions.

Key Responsibilities:

 Design, develop, and maintain robust and efficient applications using C++.

 Write clean, maintainable, and optimized code following best practices.

 Debug, troubleshoot, and resolve performance bottlenecks and issues.

 Collaborate with cross-functional teams, including QA, DevOps, and Product

Management, to deliver high-quality software solutions.

 Participate in code reviews and contribute to improving coding standards.

 Prepare and maintain technical documentation for development processes and

modules.

 Work on integrating software components and third-party libraries.

 Optimize application performance and scalability for large-scale systems.

Required Skills and Qualifications:

 6–9 years of hands-on development experience in C++.

 Strong knowledge of object-oriented programming, STL, and design

patterns.

 Experience with multithreading, memory management, and performance

tuning.

 Familiarity with Linux/Unix environments and shell scripting.

 Good understanding of network programming and socket-level communication.

 Experience working with version control systems like Git.

 Strong problem-solving and debugging skills.

 Excellent communication and collaboration abilities.

Preferred Qualifications:

 Experience with modern C++ standards (C++11/14/17 or later).

 Knowledge of database systems such as MySQL, PostgreSQL, or NoSQL

databases.

 Exposure to cloud platforms like AWS, Azure, or GCP.

 Familiarity with CI/CD pipelines and DevOps tools.

 Background in Agile/Scrum methodologies.

Job Title: Cinema Software Specialist (Vista) – 5+ Years Experience

Location: Kuwait (Relocation Required)

Job Type: Full-Time | Onsite

About the Role:

We are seeking an experienced Cinema Software Specialist with a minimum of 5 years of exclusive, hands-on experience in Vista Cinema systems. This role will be based in Kuwait and involves managing, configuring, customizing, and deploying cinema management software across multiple modules to meet business and operational needs.

Key Responsibilities:

• Lead end-to-end deployment, installation, and configuration of cinema management software in various operational environments.
• Provide round-the-clock second-level technical support for system issues as required.
• Expert-level handling of software modules including Head Office, Cinema, Loyalty, Connect, Service Framework, and Voucher Management.
• Ensure system modules are optimized and aligned with cinema operations and business workflows.
• Customize and tailor system functionalities based on unique client requirements.
• Diagnose, troubleshoot, and resolve software or integration issues involving third-party applications.
• Coordinate with business stakeholders, technical teams, and support units to enhance system efficiency and user experience.
• Deliver documentation, user training, and technical support on software features and updates.
• Collaborate with global support and development teams to implement patches, updates, and system enhancements.

Required Qualifications:

• Minimum of 5 years of full-time experience working exclusively with Vista Cinema software.
• Strong knowledge of software configuration, module deployment, and customization.
• Deep understanding of cinema operations and their integration with system functionalities.
• Demonstrated capability in resolving complex issues in software environments.
• Willing and able to relocate to Kuwait immediately.
• Excellent communication, interpersonal, and documentation skills.

Important Notes:

• Only candidates with verified, hands-on experience specifically in Vista Cinema software will be considered.
• Experience in unrelated domains or technologies will not be applicable.
• This is a client-facing, onsite position requiring mandatory relocation to Kuwait.

• Experience in building reusable, and modular UI components and ensure cross browser compatibility.
• 3+ years developing, deploying, and supporting web applications built on framework. like Django/ NodeJS/ ReactJS.
• Must have 3+ years of current experience in Python or Go
• Knowledge in writing automated tests
• Proficient in High Level Systems Integration Design
• Understanding of Accessibility and internationalization
• Proficient in source control using GitHub
• Experience with building and maintaining a SaaS product at scale
• Write code that is tested and testable and you take responsibility for the quality of the code you produce. You will be helping build the best user experience for our Anaplan platform.
• Work in a hybrid cloud infrastructure, considering the implementation of functionality through several distributed components and services.
• Express your positive energy and enthusiasm - cultural fit is a really big deal for us. we're looking for really committed people who love solving big problems and are self-motivated to get things done.
• Familiar with developing SaaS applications using Django, NodeJS, ReactJS for development, be an added plus.

• Working directly with clients to understand requirements for a green field development
• Designing the technology and cloud infrastructure architecture to achieve the functional and nonfunctional requirements
• The product you will be working on needs to scale up to support millions of users an efficient micro service distributed architecture
• Solution needs to be easy to deploy and manage on multiple cloud providers (AWS, GCP or Azure)
• Mentoring, guiding and training the team on various technology, quality and security aspects
• Guiding the team to implement automated CI/CD processes
• Strong analytical, problem solving and data analysis
• Excellent communication, presentation and interpersonal skills are a must
• Micro service frameworks such as Java SpringBoot
• Design and implement automated unit and integration tests
• Writing scalable, robust, testable, efficient, and easily maintainable code
• Familiarity with most AWS Services - EC2, ECS, RDS, ECR, S3, SNS, SQS, and more
• Experience with Docker and Kubernetes
• Deploying and Scaling microservices to AWS
• Hands-on experience with AWS cloud platform in evaluation and cost estimation

1. Minimum 4+ years of mobile application development experience in native and excellent coding skills in Swift, RxSwift, RxCocoa, Objective-C
2. Any experience on MVVM, VIPER
3. Should have deep knowledge of the iOS SDK and IDE development tools.
4. Experience developing client-server applications using technologies and web services APIs such as JSON, REST.
5. Has hands-on experience with unit testing.
6. Extensive experience in using various architecture, frameworks, and design patterns in designing/refactoring a highly optimized mobile is a must.
7. Solid understanding of the agile development process and experience.
8. Experience working in TDD (Test Driven Development) and CI/CD (Continuous Integration/Deployment) environment is a plus.
9. Implement clean and manageable code incorporating best practices on security
10. Collaborate with cross-functional teams from both offshore and onsite to define, design, and ship new features.
11. Unit-test code for robustness, including edge cases, usability, and general reliability.
12. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
13. Review code, bug triage and execute multiple releases as per business demand
14. Involvement with API team to design request / response contract
15. MVVM & VIPER is a must
16. Background fetch
17. Swift latest or minimum version 4 and Swift basics

• Develop & implement account plans, business capture strategies and proposals.
• Undertake executive-level engagement with target customer to present the product & relate it to business growth prospects.
• Derive and close business opportunities with target accounts
• Lead & manage Product Presentations.
• Establish, develop and manage key relationships towards business growth.