Merchandiser and Ecommerce Associate

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

Excellent Job opportunity for Ecommerce role with one of the Beauty & Wellness Brand

Location : Lower Parel

Experience : 3+ Years

An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.

They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.

We are looking for a detail-oriented Ecommerce Operaions Specialist -Shopify to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.

Ideal Candidate

You are a good fit if you:

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.

Experience Required

• 1–3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

Role Overview (Digital Marketing Manager (3–5 Years Experience)

We are looking for a hands-on marketing professional who can own end-to-end digital marketing - from building visibility to generating qualified leads.

This role is a mix of organic growth + paid campaigns + outbound outreach.

Key Responsibilities

1. Organic Growth (SEO + Content)

• Manage and improve website SEO (on-page + off-page)
• Plan and publish content (blogs, landing pages, case studies)
• Improve search rankings and organic traffic

2. Social Media Management

• Manage LinkedIn and other relevant platforms
• Create and schedule posts consistently
• Build brand presence and engagement

3. Outreach & Lead Generation

• Run outbound campaigns via LinkedIn and email
• Identify target prospects and generate leads
• Build and manage outreach pipelines

4. Email Marketing

• Create and execute email campaigns
• Handle newsletters, cold email sequences, and follow-ups
• Track performance and optimize campaigns

5. Paid Marketing (Ads)

• Run and manage ads on Google, LinkedIn, and Meta
• Optimize campaigns for lead generation and ROI
• Test creatives, audiences, and messaging

6. Analytics & Optimization

• Track performance across channels
• Improve conversion rates and campaign effectiveness
• Share simple, actionable reports

What We’re Looking For

• 3–5 years of experience in digital marketing (preferably IT/services)
• Strong understanding of SEO, social media, and lead generation
• Experience with LinkedIn outreach, email tools, and ad platforms
• Ability to execute independently (hands-on role)
• Data-driven mindset with focus on results

Nice to Have

• Experience in B2B or SaaS marketing
• Familiarity with tools like HubSpot, Apollo, Google Analytics, etc.

We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.

Responsibilities:

● Develop and execute a comprehensive marketing strategy aligned with client needs and goals.

● Lead the marketing team in creating innovative campaigns to engage clients' target audiences.

● Closely involved in cross-checking, approving, and overseeing social media postings.

● Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.

● Collaborate with cross-functional teams to address clients' challenges in real time.

● Work closely with graphic designers and video editors to produce compelling visual content.

● Implement digital marketing strategies to enhance brand visibility and drive website traffic

.● Stay updated and Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.

● Analyze campaign performance metrics and recommend optimizations.

● Stayupdated with digital marketing trends and best practices.

● Provide strategic solutions and act as a thought leader within the team.

● Effectively communicate ideas and strategies to clients.

● Thrive in a fast-paced work environment. Requirements

: ● Minimum3years of working experience as a Marketing Manager.

● Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

● Proven experience in project management.

● Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.

● Excellent written and verbal communication skills, with the ability to craft engaging content.

● Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.

● Ability to work independently and collaboratively in a fast-paced, remote work environment.

● Availability to collaborate during US time zones as needed. Expertise in Software:

● Expertise in Meta suite (Instagram, Facebook, Whatsapp).

● Expertise in Design tools such as Photoshop and Illustrator.

Job Description:

We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.

Responsibilities:

• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).

• Create, update, and optimise product catalogues including descriptions, images, and attributes.

• Ensure accurate pricing, inventory updates, and stock availability.

• Monitor order processing, returns, cancellations, and customer-related issues.

• Handle payment reconciliation, settlement tracking, and resolve discrepancies.

• Coordinate with internal teams for seamless order fulfilment and operations.

• Track performance metrics such as sales, returns, and listing health.

Qualifications & Skills Required:

• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).

• Strong understanding of catalogue management and backend workflows.

• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.

• Familiarity with payment reconciliation and settlement reports.

• Proficiency in MS Excel or Google Sheets.

• Good analytical and problem-solving skills.

• Excellent communication, coordination, and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

We are looking for a detail-oriented Shopify Specialist to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.
• 
  

Ideal Candidate

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.
• 
  

Experience Required

• 1-3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

Performance Marketing & Growth Manager

Brand + Growth ·Onsite · Full-time

Own growth and brand for our product — not just performance metrics. We need someone who can run high-performing paid campaigns and make sure that growth builds a real brand, not just short-term clicks.

What You'll Do

•  Run paid campaigns across Meta, Google, YouTube, TikTok — full funnel, awareness to retention

•  Optimize against ROAS, CAC, CTR, CVR, LTV; kill underperformers fast, scale what works

•  Own budget allocation across channels and hit hard growth targets

•  Shape brand positioning, voice, and creative consistency across every channel

•  Partner with product on growth loops, retention, and lifetime value

•  Brief creative teams with data-backed insights; report performance to leadership

What You Need

•  3–5 years in performance marketing, growth marketing, or a hybrid growth + brand role

•  Hands-on experience running paid campaigns on Meta and Google Ads (non-negotiable)

•  Startup, D2C, e-commerce, or consumer brand background preferred

•  Data-driven mindset — comfortable owning a budget and being accountable for targets

•  Genuine interest in brand-building, not just performance metrics

Nice to Have

•  Experience across multiple international markets

•  Experience building a brand from 0→1, not just scaling an established one

•  Basic design or copywriting sensibility

Why Join Us: Full ownership of both growth and brand — rare to get both in one seat. Direct access to founders, fast execution, real impact.

About Starbond

Starbond is a growing direct-to-consumer brand focused on delivering high-quality products and an excellent customer experience. We are looking for a hands-on Marketing Manager who can turn data, customer insights, and strong execution into profitable growth.

About the Role

The Marketing Manager will own Starbond’s direct-to-consumer growth engine across paid acquisition, retention, lifecycle marketing, content, SEO, answer engine optimization (AEO), social media, conversion optimization, and agency performance. This role requires a strong command of unit economics—including customer lifetime value (LTV), customer acquisition cost (CAC), CAC payback period, gross margin, and contribution margin—and the ability to convert these metrics into sound growth decisions.

You will directly manage marketing agencies across Meta, Google, email, and AEO while leading the internal Marketing team, setting clear performance standards, and giving the CEO timely visibility into results, risks, and recommended actions.

Key Responsibilities

DTC Growth and Customer Acquisition

• Develop and lead the DTC acquisition strategy across Meta Ads, Google Ads, Shopify, email, SEO, social media, Amazon alignment, and other relevant channels.
• Manage marketing for profitable growth—not revenue or ROAS alone—by incorporating product margin, contribution margin, retention, and customer quality into decisions.
• Establish acceptable CAC thresholds by product, customer segment, campaign, and channel, and recommend when to scale, restructure, reduce, or discontinue investment.
• Align advertising, creative, landing pages, offers, product positioning, inventory availability, and operational readiness.

LTV, Retention, and Lifecycle Marketing

• Maintain a clear and consistent LTV methodology using customer revenue, purchase frequency, retention, gross margin or contribution margin, and cohort data.
• Analyze LTV and retention by acquisition source, product, cohort, and customer segment, and use the findings to improve channel and offer decisions.
• Lead strategies that improve repeat purchase rate, purchase frequency, average order value, cross-sell, replenishment, retention, and win-back performance.
• Oversee email and lifecycle marketing quality, segmentation, deliverability, revenue contribution, and customer communication accuracy.

Paid Advertising and Conversion

• Oversee paid media strategy, budget pacing, campaign structure, audience strategy, creative testing, attribution, and landing-page performance.
• Establish clear testing, scaling, optimization, and stop-loss rules, and require decisions to be supported by sufficient data and financial context.
• Review performance at the channel, campaign, audience, creative, product, and cohort levels.
• Partner with the Web Developer on Shopify priorities, site performance, conversion rate optimization, tracking, and quality assurance.

Agency and Vendor Management

• Directly manage marketing agencies across Meta, Google, email, and AEO, including scopes of work, deliverables, timelines, communication standards, SLAs, KPIs, reporting, ownership, and escalation procedures.
• Use agency scorecards and recurring performance reviews to track KPI attainment, SLA compliance, output quality, timeliness, efficiency, and business results.
• Require root-cause analysis and time-bound corrective action plans for missed targets, SLA breaches, quality issues, reporting gaps, or inefficient spend.
• Independently validate agency recommendations and recommend contract expansion, renegotiation, reduction, replacement, or termination when appropriate.
• Ensure Starbond retains access to and ownership of advertising accounts, data, dashboards, creative files, documentation, and intellectual property.

Content, Creative, and Brand

• Maintain an active content and creative pipeline supported by clear briefs, owners, deadlines, QA standards, and success metrics.
• Ensure reliable content-production support is available when external resources are required.
• Create a structured process for testing creative concepts, hooks, formats, messages, offers, and calls to action.
• Protect product positioning and perceived value by avoiding excessive reliance on discounting and ensuring marketing claims are accurate and supportable.
• Ensure approved assets are properly named, organized, and stored in company-owned systems.

Team Leadership, Process, and Reporting

• Lead the internal Marketing team by setting clear responsibilities, deadlines, quality standards, KPIs, communication expectations, and individual performance targets.
• Conduct regular coaching, one-on-ones, performance reviews, and accountability conversations; identify skill gaps and coordinate development or corrective action with HR.
• Make timely recommendations regarding training, role clarity, workload changes, reassignment, or other performance actions when standards are not met.
• Create and maintain marketing processes, approval flows, reporting definitions, campaign documentation, and quality-control systems.
• Maintain a weekly marketing scorecard that distinguishes leading and lagging indicators and explains what changed, why it changed, and what action is required.
• Proactively escalate material risks and present concise, financially grounded recommendations to the CEO.

What Success Looks Like

• Marketing data, forecasts, campaign reports, creative briefs, and recommendations are accurate, validated, and financially grounded.
• Campaigns, agency deliverables, reports, corrective actions, and launches are completed on time, with blockers escalated early.CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, and cohort performance are consistently defined and used to guide decisions.
• Marketing investment produces profitable customer growth, stronger retention, faster learning, higher-quality execution, and stronger brand protection.
• The Marketing team and external agencies operate with clear ownership, measurable standards, and consistent accountability.

What We’re Looking For

• Proven experience leading DTC or e-commerce marketing across paid acquisition, retention, lifecycle marketing, content, and conversion optimization.
• Strong working knowledge of CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, cohort analysis, and marketing attribution.
• Experience managing Meta Ads, Google Ads, email marketing, SEO, AEO, Shopify, and agency partners.
• Demonstrated ability to manage budgets and make channel decisions based on profitability and customer quality.
• Experience leading and developing marketing team members, setting KPIs, and managing performance.
• Strong analytical judgment with the ability to challenge assumptions, validate agency recommendations, and translate data into clear actions.
• Excellent written and verbal communication, with a proactive and concise reporting style.
• Highly organized, accountable, and comfortable working in a remote, fast-moving environment.