Mechanical Engineer

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Talent Acquisition Specialist 

Company: IgniteAndRise 

Website: www.IgniteAndRise.in

Job Title: Talent Acquisition Specialist

Employment Type: Full-Time/Part-Time | Remote 

Work Location: Remote (Work-from-home) 

About Us:

IgniteAndRise is a leading HR solutions provider, specializing in both B2B and B2B2C models. Our mission is to connect top talent with the right career opportunities while offering comprehensive HR services to businesses. From startups to established corporations, we drive growth through recruitment, HR management, policy formulation, and strategic HR consulting.

Job Summary:

We are looking for a proactive and resourceful Talent Acquisition Specialist to join our dynamic team. In this role, you'll be responsible for sourcing, identifying, and recruiting top-tier candidates to meet the diverse hiring needs of our clients. If you are passionate about talent acquisition and thrive in a fast-paced environment, this opportunity is for you!

Key Responsibilities:

Commitment: Dedicate a minimum of 6 months to contribute to IgniteAndRise's growth.

Recruitment: Source, screen, and recruit candidates across sectors, with a focus on sales and technical roles.

Candidate Management: Manage the entire recruitment process from first contact to final placement, ensuring a seamless candidate experience.

Strategic Planning: Develop and execute innovative sourcing strategies beyond job portals to attract top talent.

Client Collaboration: Work closely with clients to understand their hiring needs and provide tailored recruitment solutions.

Process Improvement: Continuously assess and improve recruitment processes to ensure efficiency and high-quality placements.

Required Skills and Experience:

Experience: Minimum 2 years of experience in Recruitment.

Communication: Excellent verbal and written communication skills.

Technical Skills: Proficiency with recruitment software and applicant tracking systems (ATS).

Organization: Strong organizational and time-management skills.

Collaboration: Ability to work independently as well as in a team environment.

Networking: Proven ability to build and maintain professional relationships.

Adaptability: Thrive in a fast-paced and evolving work environment.

What We Offer:

Flexible Work Hours: Full-time and part-time options with remote work. 

Compensation: During a 6-month probationary period, a base salary of ₹10,000/month (₹60,000 paid at the end of the contract) plus ₹30,000 for every successful placement.

Post-Probation Benefits: After 6 months, you'll transition to a Fixed CTC salary with a guaranteed 10% hike and potential performance-based hikes of up to 30%.

Training & Growth: Access to training resources, a collaborative culture, and opportunities for career growth.

Payment Timelines: All payments are processed within 45 to 75 days after successful candidate placement.

How to Apply:

We are looking for immediate joiners and serious candidates who are ready to contribute to our growth. If you meet the requirements.

Job description

• The BASE24 Developer at Concerto will independently own the responsibility of Development and Support
• A quick learner, proactive to changing requirements and an excellent team player is what we are looking for

Responsibilities

• Should have good understanding on BASE24 application architecture and design
• Excellent development and troubleshooting skills
• Good team player who should be able to drive internal teams and perform effective customer management
• Ensure the availability of the environment during ST,SIT, UAT
• Debug and fix system failure errors Run the Install Plans
• Review and test the install plan
• Rebuild of environments
• Ensure environment related issues are addressed on time

Essential Skills

• Expertise on ATM & POS functionality, Transaction Switching and EMV
• Understanding of Base24 source codes, change and release management, application debugging and problem resolution
• Excellent analytical and troubleshooting skills experience on Base24 ATM, POS, Schemes In-depth knowledge of Base24 Switch application
• Understanding of TAL, COBOL, S-COBOL
• Proficiency in written and spoken English Strong communication skills

Skills good-to-have:

Working experience on project Implementation in a bank or processor environment using Base24

Knowledge of transaction testing tools or simulators

Startup/shutdown maintenance of Tandem system

Deployment of code into ST, SIT and UAT environments.

Agile and scrum methodologies Knowledge of source code version control tool

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

About the role

Media Planning Executives are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning executives devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.

Some of the things we’d like you to do:

● Creation of tactical plan presentation and supporting media plan templates
● Creation of campaign analysis plan 
● Oversee the successful launch of campaigns 
● Maintain accuracy and timely updates of deliverable tracking documents for team
● Collate commentary on media performance and conduct first review on quality
● Adherence to team quality standard for reporting template and delivery
● Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
● Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments
● Manage accurate forecasts, media plans, and all key media planning documentation

A bit about yourself:

● At least 2-3 years of experience in Tradional media advertising
● Working knowledge and effective vocabulary across Offline & Online 
● Experience with Media Research Tools (Comscore, GWI, TGI)
● Strong organizational skills with a keen ability to prioritize and multitask.
● Proven problem solving skills and ability to think outside of the box
● Ability to work independently and collaborate in a team environment
● Detail oriented and responsive, deadline-driven with strong reasoning skills

What you can expect from Essence

Essence’s mission is to make advertising more valuable to the world. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an Essence employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status. 

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

Skills and Experience :

• 1-4 years experience overall.
• At least 1 year of experience in inside sales.
• Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
• Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.

• 5+ years of industry experience in developing mobile applications, web and/or large-scale enterprise products
• Mobile Development Experience: Swift, Objective-C, and Xcode
• Familiarity with Apple Human Interface Guidelines
• Experience with standard mobile architectures (MVC, MVVM, MVP, etc)
• Ability to effectively apply software design patterns and architectural principles
• Knowledgeable in building complex user interfaces
• Skillful at writing effective unit and behavioral tests
• Experience with software development processes (Agile, Scrum, Kanban, etc)