Marketing Manager

Job Title : Senior Java Software Engineer

Experience : 5 to 10 Years

Location : Gurugram (Full-time)

Working Days : 5 Days (Monday to Friday)

Job Description :

• We are looking for a skilled and experienced Senior Java Software Engineer to join our dynamic team.
• The ideal candidate will have 5 to 10 Years of hands-on experience in Software Development, with a proven experience as Java Developer with a strong focus on Spring and Spring Boot, Relational Databases and AWS technologies.
• Strong understanding of monolithic & microservices architecture. You will play a crucial role in designing, developing, and maintaining our applications.
• Ensuring their performance, quality and responsiveness.

Key Responsibilities :

● Design, develop, and maintain scalable applications using Java, Spring and Spring Boot.

● Develop and manage relational databases. Should be able to write complex SQL queries.

● Ensure the best possible performance, quality, and responsiveness of the applications.

● Have strong debugging skills to identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.

● Deploy, manage, and scale applications on AWS.

● Conduct code reviews and integration testing to ensure software quality and reliability.

● Collaborate with front-end developers to integrate user-facing elements with server-side logic.

● Collaborate with cross-functional teams to define, design, and ship new features.

● Stay updated with emerging technologies and industry trends.

Qualifications :

● Bachelor’s degree in Computer Science, Information Technology, or a related field.

● 5 to 10 Years of experience in Software Development.

● Proficient in Java 8+, Spring and Spring Boot.

● Experience with PostgreSQL, MySQL or other relational databases.

● Experience with microservices architecture.

● Understanding of Rest API design and development.

● Hands on experience with Unit Testing frameworks such as Junit, Mockito.

● Experience with version control systems such as Git.

● Solid understanding of object-oriented programming.

● Strong problem-solving skills and attention to detail.

● Excellent communication and teamwork skills.

Preferred Qualifications :

● Strong knowledge of AWS services and best practices.

● Knowledge of containerization technologies like Docker and Kubernetes.

● Familiarity with CI/CD pipelines and DevOps practices.

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

• 1-5 years of experience in a full stack software development role.
• Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
• Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
• Experience of working in an Agile environment
• Ability to design for scale and performance
• Ability to do peer code reviews
• Solid problem-solving skills

As a Assistant Manager - Talent Acquisition , you will be responsible for overseeing the entire recruitment process and ensuring the acquisition of top-quality candidates to meet the organization's talent needs. You will collaborate with hiring managers and executives to understand staffing requirements, develop effective recruitment strategies, and build a strong pipeline of qualified candidates. This role requires exceptional communication and interpersonal skills, a deep understanding of talent acquisition best practices, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

1. Collaborate with hiring managers to identify staffing needs, job requirements, and candidate profiles for various positions within the organization.
2. Develop and implement effective recruitment strategies to attract and engage a diverse pool of high-quality candidates.
3. Utilize various sourcing channels, such as job boards, social media, professional networks, and employee referrals, to identify potential candidates.
4. Review resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit for the organization.
5. Conduct reference checks and background screenings to verify candidates' credentials and employment history.
6. Actively participate in job fairs, industry events, and networking activities to promote the organization and build relationships with potential candidates.
7. Manage the end-to-end recruitment process, including job postings, interview coordination, offer negotiation, and onboarding.
8. Provide guidance and support to hiring managers on interviewing techniques, candidate evaluation, and selection decisions.
9. Develop and maintain strong relationships with external recruiting agencies, universities, and other talent sources.
10. Stay updated on industry trends, market conditions, and best practices in talent acquisition, and make recommendations for process improvements and innovative recruitment strategies.

Requirements:

1. Bachelor's degree in Business Administration, or a related field. A Master's degree is a plus.
2. Proven experience as a Talent Acquisition Manager or a similar role, preferably in a fast-paced and dynamic environment.
3. Solid understanding of recruitment principles, practices, and strategies.
4. Demonstrated experience in full-cycle recruiting, including sourcing, interviewing, and candidate evaluation.
5. Proficiency in using applicant tracking systems (ATS), HRIS, and other recruitment software.
6. Excellent interpersonal and communication skills, with the ability to build relationships with candidates, hiring managers, and external partners.
7. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
8. Knowledge of employment laws and regulations.
9. Ability to adapt to changing business needs and thrive in a high-pressure environment.
10. Someone with relevant non-IT hiring experience is preferred.

• Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
• Connect activities and deliverables to business outcomes.
• Should be highly granular & hands-on.
• Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
• Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
• Should be data obsessed.
• Derive insights from data and use the same for product improvements and iterations.
• Also educate cross functional teams with actionable derived from deep data insights.
• Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
• Candidate must push to allocate technical resources strategically among products.
• Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
• Design and execute a continuous testing plan for important end-to-end flows working

• Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
• Should have the ability to define economic rationale for every major effort and translate into metrics.
• Hand in hand with QA team to deliver excellent experience.
• Work experience in the Ecommerce industry is highly preferred.
• Desired Skills: - Passionate about building world class products on the web / mobile

Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India 

and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We 

have 3000+ schools under our belt and are proud to cater the needs of English Language 

development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics 

learning system comes equipped with educational games to teach children many essential skills. 

With a curriculum that has been specially adapted for Indian schools and children, we strive to 

empower beginner learners through phonics awareness.

  Responsibilities 

o Lead the identification and execution of opportunities where Analytics can make a difference across the company with focus on multiple markets we operate in - US, India and China.

 o Actively champion adoption of the analytics solutions across various markets and functions

 o Translate business problems into Insights projects and lead in quantifying the various types of risk and rewards that allow these projects to be prioritized.

 o Excellent project management and executive communication skills.

 o Understanding of the techniques and technologies of data science, along with a detailed understanding of the challenges associated with each (e.g. overfitting, model refresh, challenge of acquiring training data, cost of compute, etc.)

 o Proactively and continuously assess the marketplace and its dynamics, customers, and competitors. 

o Provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence

 o Develop research strategies to ensure internal understanding of customer and competitor insights 

o Develop and implement market research & analytical plans, in collaboration with cross‐functional teams.

 o Seeks out alternative/creative ways of meeting an information need, considering new techniques to address business challenges.

 o Monitor program risks and ensure appropriate actions are taken, including escalating issues timely to the management 

o Maintain understanding of business operations and how users interact with the relevant systems and use that understanding to provide decision support analysis.

 o Tap the working knowledge of AI and analytics to convey these business goals to the data professionals who will create the models and solutions. 

o Enthusiasm, commitment, and business savvy to navigate the technical, political, and organizational roadblocks that can emerge.

 Desired Profile 

o 6-8 years of experience in executing multiple analytics projects end to end

 o Entrepreneurial mind-set o Should have played hands on data sciences role in the past with full knowledge of which analytics technique to apply 

o Background of core consulting / start up handling end to end projects o Excellent communication and project management skills o Ability to lead both business and analytics team to generate ROI and success for business o Expertise across the spectrum of analytics - Dashboards, Visualizations, Insights, Data Science driven AI, ML Projects  

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.