Marketing Head

Content Strategy & Planning

• Expertise in developing and executing comprehensive content strategies aligned with business objectives, brand guidelines, and target audience insights.
• Ability to identify content opportunities through audience research, behavioural analysis, industry trends, social media trends, and competitor benchmarking.
• Proficient in creating and managing detailed content calendars to ensure timely and consistent delivery across multiple digital platforms.

Content Development & Campaign Management

• Skilled in planning and executing end-to-end content and marketing campaigns to promote brand initiatives, products, and investor education.
• Strong capability in producing high-quality, engaging content including articles, blogs, videos, infographics, and social media assets.
• Experienced in collaborating with and managing cross-functional teams—writers, designers, videographers, freelancers, and external agencies—to deliver compelling content on schedule.
• Deep understanding of brand tone, SEO best practices, and industry compliance to ensure all content meets quality standards.

Content Distribution & Performance Optimization

• Proficient in developing platform-specific content distribution and promotion strategies to maximize reach, engagement, and impact.
• Skilled in identifying and leveraging the right channels such as social media, email marketing, partnerships, and digital communities for content amplification.
• Strong analytical abilities to monitor KPIs—website traffic, engagement, conversions—and provide data-driven insights for continuous optimization.
• Keeps up-to-date with evolving content formats, digital trends, and industry best practices to enhance content marketing performance.

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Full Stack Developer – React + Node.js + SQL + Team Lead + Excellent comms

Job Title: Full Stack Developer (React + Node.js + SQL)

Experience: 7+ years

Job Summary:

We are seeking a highly capable full stack developer proficient in React, Node.js, and SQL. The ideal candidate will be responsible for developing scalable web applications and APIs, integrating with relational databases, and delivering high-quality, maintainable code.

Key Responsibilities:

• Design and develop front-end interfaces using React with Redux/Context API.
• Build RESTful APIs and backend services using Node.js (Express.js).
• Integrate and optimize SQL queries with PostgreSQL, MySQL, or MS SQL Server.
• Ensure responsive design and cross-browser compatibility.
• Collaborate with UI/UX designers, testers, and backend engineers.
• Write unit and integration tests to ensure code quality and reliability.

Required Skills:

• Strong hands-on experience with React.js and Node.js.
• Proficiency in SQL and experience with relational database systems.
• Knowledge of RESTful API design and microservices architecture.
• Familiarity with version control systems (Git), CI/CD pipelines.
• Strong understanding of HTML, CSS, and JavaScript (ES6+).

Good to Have:

• Experience with GraphQL, TypeScript, or NoSQL databases.
• Cloud deployment experience (AWS/Azure).
• Containerization knowledge (Docker/Kubernetes).
• Agile/Scrum project methodology experience.

Job Role and Responsibilities :

What you will be doing :

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs

- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time

- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap

- Convert ideas to prototypes and demonstrate them to the key partners

- Represent the company in product or domain-specific conferences and event

What we are looking for :

- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS

- 2+ years of Development/QA/Testing/Test Automation experience is a must

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts

- Excellent strategic thinking and prioritization skills.

- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive

- Experience with SCRUM/Agile development process

Key Responsibilities:

• Minimum of 7+ years of experience in IT sales.
• Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
• Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
• Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
• Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
• Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
• Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
• Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
• Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
• Meet or exceed sales targets, quotas, and KPIs established by the company.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
• Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment.
• Proficiency in CRM software and Microsoft Office suite.
• Willingness to travel as needed.

• Creating and managing ETL/ELT pipelines based on requirements
• Build PowerBI dashboards and manage datasets needed.
• Work with stakeholders to identify data structures needed for future and perform any transformations including aggregations.
• Build data cubes for real-time visualisation needs and CXO dashboards.

Required Tech Skills

• Microsoft PowerBI & DAX
• Python, Pandas, PyArrow, Jupyter Noteboks, ApacheSpark
• Azure Synapse, Azure DataBricks, Azure HDInsight, Azure Data Factory

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Relevant Experience: 2-5 years

The position is responsible to carry out product design, tests and other related activities as allocated. Working as a member within the current hardware engineering team, who collectively execute all the necessary activities to design, improve and optimize customer projects and production - especially the reliability and robustness aspects.

Requirements:

1. Graduate in Electronic Engineering or equivalent Minimum 3-5 years working experience in a similar industry Self-driven individual with hands-on skills.
2. Experience of Embedded Electronic Digital, Analog, Power electronic design.
3. Familiarity with ECAD tools for schematic capture, simulation, component selection, PCB design.
4. Experience of design for EMI/EMC.
5. Create manufacturing deliverables for prototypes and production.
6. Application of Design for Manufacturability (DFM) and Design for Testability (DFT) techniques.
7. Experience of debugging and fault finding in new and existing designs.
8. Experience of failure analysis and design review.
9. Experience with tools like Cadence or ORCad.
10. Creation of RFQ package for EMS provider and qualification of offers.
11. Experience of project/task planning.
12. Knowledge of project management tools.
13. Well versed with usage of test equipment like Multimeter, Oscilloscope and maintenance of laboratory equipment.
14. Familiarity with EMI, EMC, Environmental, Mechanical standards and type tests.