Machine learning engineer

• Strong Product Designer profile, with a focus on UX works
• Mandatory (Experience 1) – Minimum 4+ YOE in end-to-end Product Design for B2B SaaS products
• Mandatory (Experience 2) – Must have 1+ YOE in a small / mid-sized product startup
• Mandatory (Experience 3) – Must have strong UX works, including User Research, Personas, User Journey and Work-flows
• Mandatory (Portfolio) - Must have detailed Product Design case studies, including UX-focused works like User Research, Personas, Work-Flows, User Journery etc (B2B SaaS Products preferred)
• Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

Job Functions / Responsibilities:              

• Collaborate with product managers, designers, and other developers to define and implement new features for our iOS mobile applications.
• Write clean, maintainable, and efficient code using React Native and JavaScript, ensuring the best possible performance and user experience.
• Troubleshoot and debug issues in the application to maintain its stability and reliability.
• Optimize mobile applications for performance and responsiveness.
• Stay updated with the latest industry trends and technologies to improve the mobile application continuously.
• Participate in code reviews to maintain code quality and provide constructive feedback to team members.
• Work closely with QA teams to ensure rigorous testing of the application.
• Provide technical guidance and mentorship to junior developers when necessary.

Skills:

·        4-6 years of professional experience in mobile application development.

·        Strong proficiency in React Native and JavaScript.

·        Extensive experience with iOS development, including Swift and Objective-C.

·        Knowledge of native iOS libraries and frameworks. Experience with third-party libraries and APIs.

·        Familiarity with RESTful APIs and integration.

·        Solid understanding of mobile app design principles and user interface guidelines.

·        You can work independently on solving complex problems and troubleshooting cryptic

bugs

·        Fluent in both spoken and written English

·        You're a team player and pragmatic programmer.

·        Proven ability to work in a fast-paced, collaborative environment.

·        Strong attention to detail and a commitment to delivering high-quality code.

·        Knowledge of Redux or similar state management libraries.

·        You're an avid clean coder, and refactoring is part of your normal workflow. 

Key Responsibilities 

Product & UI/UX Design: 

• Own end-to-end design of product experiences - flows, wireframes, mockups, prototypes, and final UI, 

• Create intuitive, accessible, and visually compelling interfaces for web and mobile platforms. 

• Work cross-functionally with product managers and engineers to bring features from idea to launch. Maintain and evolve a scalable design system and component library.

Brand Identity & Visual Design: Define and refine companie’s visual identity - logos, colors, typography, and brand guidelines. Ensure consistency across all brand touchpoints, including product, web, and marketing.

Marketing Collateral: Design assets for social media, performance ads, email campaigns, blog illustrations, and investor decks.

Requirements: 

• Experience: 4+ years in UI/UX design with a strong portfolio showcasing end-to-end product design and visual storytelling. 

• Education: Degree in design, visual communication, or a related field. 

• Design Foundations: Solid grasp of design principles, layout, typography, color theory, and accessibility. 

• Tools: Proficient in Figma (mandatory), Adobe Creative Suite (Photoshop, Illustrator, After Effects etc.) and Framer (optional) 

• Prior experience in financial products or complex dashboards is a strong plus. 

• Self-starter, detail-oriented, deadline-driven, and able to work methodically in a fast-paced environment.

About the company:

Combining cutting-edge ML models with expert human expertise, our client provides personalized financial planning to help you achieve your goals. Whether you're building wealth, optimizing taxes, planning for retirement, or leaving a legacy, Alphanso empowers you to plan smarter for your future goals.

About the Role:

We are looking for a highly motivated Sales Growth Associate to join our sales team in Andheri, Mumbai. This is an exciting opportunity for someone with a passion for sales and strong communication skills. In this role, you will be responsible for conducting cold calls to prospective clients, generating interest in our software products, and scheduling virtual meetings for further engagement.

Key Responsibilities:

● Cold Calling: Conduct outbound cold calls to potential clients, focusing on introducing our software products/services and generating interest.

● Lead Qualification: Identify and qualify leads based on their needs, challenges, and potential fit for our solutions.

● Schedule Virtual Meetings: Set up virtual meetings (via Zoom, Microsoft Teams, etc.) between potential clients and the sales team for detailed product presentations and further discussions.

● Follow-Up: Follow up with prospects who have shown interest but have not yet committed to meetings, ensuring consistent engagement and moving prospects through the sales pipeline.

● Collaboration: Work closely with the sales team to share insights, pass on qualified leads, and ensure smooth transitions from initial contact to sales conversion.

● Sales Performance: Meet and exceed daily/weekly call targets, meeting quotas for virtual meetings scheduled and leads converted.

● Product Knowledge: Gain a strong understanding of our software products to effectively communicate their value to prospects.

● Reporting: Report regularly on activity, including calls made, meetings scheduled, and overall sales progress.

Skills & Qualifications:

● Minimum 1 year of work experience in sales, telecalling, or a similar role. Software sales experience is a plus.

● Excellent communication skills, with the ability to build rapport and engage with prospects over the phone.

● Goal-oriented and self-motivated, with a strong desire to succeed in sales.

● Comfortable using virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) to schedule and manage meetings.

● Ability to work effectively in a fast-paced, target-driven environment.

● Positive attitude, strong work ethic, and a passion for sales.

Preferred Qualifications:

● Experience in software sales or selling tech-related solutions.

● Familiarity with the sales cycle and working closely with teams to achieve sales targets.

● Previous experience with cold calling and lead generation.

Location - Mumbai

Company Profile - https://www.pazago.com/

Pazago LinkedIn - Pazago: Overview | LinkedIn

Role: Sr Full Stack SW Developer

Location: Okhla, New Delhi

Experience: Minimum: 7 Years

In this role, the person will be responsible for developing and implementing solutions using React.js, Node Js, JSX, Expressand MySQL concepts, and workflows such as Redux, Flux, and Webpack. The candidate will also be responsible for profiling and improving front-end & back-end performance and documenting our codebase. A top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React, Redux, JavaScript, TypeScript, Node.js, Express, JSX, and MySQL.
• Creating RESTful services with Node.js & MySQL.
• AWS (Amazon Web Services) development & services like EC2, CloudFront, S3, load balancer, etc.
• Architect scalable web architectures.
• Work in a cross-functional team to deliver a complete user experience.
• Create Unit and Integration tests to ensure the quality of code.
• Be responsive to change requests and feature requests.
• Mentor junior members of the team*
• Managing & Integrating Amazon Web Services*
• Managing 3rd party software tools & subscriptions*

Requirements

• Detail-oriented experience as a Full Stack Developer/Lead creating React, Redux, Node js and (RDBMS) MySQL-based solutions.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Fluent knowledge of the latest HTML/CSS, JavaScript & Typescript standards, and best practices.
• Strong hands-on of Node.js, Express server, and RESTful web APIs.
• Strong Hadson of MySQL or any other SQL-based RDBMS.
• Strong Hands-on in integrating AWS services into the application. AWS developer certificate will be a plus but not mandatory.
• Solid understanding of HTTP protocol and how server-side code is processed on the client.
• Working knowledge of front-end optimization and performance techniques.
• Obsession with lean, clean, and organized front-end code.
• Cross-browser development and troubleshooting.
• Experience building Responsive websites for web, tablet, and mobile devices.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.

• experience in international sales or exhibition sales or both
• Delivering independent research to identify potential sponsors
• Developing and maintaining a database of existing and potential sponsors
• Managing the entire sales cycle, from prospecting through to close
• Performing key account management
• Attending events to ensure smooth running and improve customer service through face-to-face interaction

• Coordinating all communication and discussions with technology partner, semiconductor partner, vendors, and other 3rd party companies
• Coming up with ideas to improve existing products and suggesting the potential new technology adaption to products
• Performing market reaserch, exploring ideas by working closely with various departments and coming up with new innovative features and architectures

What you need to have:

• Experience in consumer-lifestyle companies
• Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
• Excellent written and oral communication skills
• Strong sense of duty and initiative