Market Expansion Associate

About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.

Position: Content Writer

Location: Indore (Onsite)

Experience: 2+ years

Type: Full-time

Role Overview

We’re looking for a creative and versatile Content Writer who can turn ideas into compelling stories. Someone who understands digital audiences, writes with clarity, and can create content that informs, engages, and converts.

If you enjoy writing SEO-friendly website content, powerful ad copies, insightful blogs, and thought-leadership posts — this role is made for you.

Key Responsibilities

• Write clear, engaging, SEO-optimized content for websites, landing pages, blogs, and articles
• Develop high-conversion ad copies for social media and performance campaigns
• Craft compelling scripts for reels, short videos, and brand narratives
• Create thoughtful and strategic leadership content for Founders’ LinkedIn profiles
• Produce social media copies that are scroll-stopping and platform-specific
• Conduct keyword research, competitor analysis, and ensure content follows best SEO practices
• Collaborate with design, marketing, and video teams for content alignment
• Maintain brand voice consistency across all communication channels

What We’re Looking For

• At least 2 years of proven experience in content writing (agency or digital background preferred)
• Strong command over English with exceptional writing and editing skills
• Ability to write for diverse formats — long-form, short-form, scripts, ads, SEO, and storytelling
• Understanding of SEO fundamentals and keyword usage
• Creativity, research skills, and the ability to simplify complex topics
• A mindset focused on quality, consistency, and quick execution
• 
  

What You’ll Get

• Opportunity to work closely with founders and global brands
• Creative freedom and a collaborative environment
• Exposure to video storytelling, digital marketing, and brand strategy
• Growth-centric culture with continuous learning opportunities

Key Responsibilities:

• Design and develop training materials for MERN Stack web application development.
• Deliver training sessions to individuals or groups in a classroom or online setting.
• Provide hands-on training on MongoDB, Express JS, React JS, and Node JS.
• Teach how to use No SQL Database, REST API, and how to connect REST API with front-end applications.
• Conduct assessments to evaluate trainees' understanding and progress.
• Provide feedback and support to trainees throughout the training process.
• Keep up-to-date with the latest trends and technologies in MERN Stack web application development.
• Collaborate with the project team to develop real-world scenarios and case studies for trainees.

Requirements:

• Minimum of 2 years of experience in MERN Stack web application development.
• Strong expertise in MongoDB, Express JS, React JS, and Node JS.
• Familiarity with asynchronous JS, No SQL Database, and REST API.
• Excellent communication and interpersonal skills.

• Make good engaging user interface
• Integrate apis and make it functional
• Writing tested and documented JS, HTML and CSS
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Make design and technical decisions for REACT-JS projects.
• Ensuring high performance

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

Java, JEE, RESTful web service, Spring Boot/MVC, Hibernate,Angular/Angular js

• Has worked on Platform Modernization Project
• Troubleshoot and fix defects for planned releases and production issues
• Should have experience working in Development Project
• Should be result-oriented
• Should be able to work both independently and in teams
• Should have ability to multi-task and prioritize across multiple projects
• Should be flexible with work timings