Manual Tester - CSG Singleview

Position: IT Manager 

Location: Pune 

Experience Required: : 4–6 Years.

Qualification: Graduate 

 Escalating IT issues to the IT manager where necessary

 Responsible for managing backups / tape rotation

 Diagnosing and resolving technical issues

 Undertaking small- to medium-sized IT projects as instructed by the IT manager /Authorities

 Providing desktop and server support

 Supporting and maintaining MS Server Active directory /Desktops and Postmaster

 Setting up and configuring new laptops and desktops

 Installing authorized software to laptops and desktops ( range lab,Rista, Tally server & client ,AV)

 Ensuring security and upgrades are applied to desktops and laptops and kept up to date

 Antivirus installation to all desktops and laptops

 Fault finding to laptops and desktops

 Reporting faults and maintaining logs on servers, desktops and laptops

 Completing internal user moves including phones

 Patching of network and phones

 Making of Cat 6 e network cables were necessary

 Ensuring all logs for equipment and users are maintained

 Setting up and configuring new core servers

 Installing authorized software to core servers

 Ensuring patches and upgrades are applied to core servers

 Fault finding to core servers

 Creating purchase requisitions for IT hardware / software

 Ensuring licensing for all software purchased is recorded and maintained

 Postmaster server mailbox maintenance including archiving mailboxes

 Setting up new users and disabling expired accounts in accordance with HR requirements

 Providing support for MAC PCs 

Domain: Automation Testing – Selenium Job Purpose

 • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications

• Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools

• Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams

• Oversee technological delivery of the recommended automation solution roadmap across project teams

• setting up end to end QA processes across Requirement Analysis, Test Strategy/Design and Test reporting

• Participate in design and architectural reviews of proposed automation solutions across project teams

 • Designing & implementing enterprise-wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing)

• Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work

• Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc.

• Mentors/guides the team on technical knowhow

• Adhere to company project standards and guidelines Mandatory Skills & Experience

• 7-11 years of managing team experience and at least 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy

• Hands on framework development for a Green Field Project

• Strong hands-on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUI etc.

• Strong exposure on UI or API automation, hands on Webservices/Microservices automation

 • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins

• Experience in Cloud tech preferably AWS

• Experience on Cloud Platforms such as Sauce Labs, Perfecto

• Functional tools like Selenium (mandate), Web driver IO, NightWatchJS, etc

• Should have basic knowledge of JMeter or any other equivalent Performance testing tool

• Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc.

• Industry experience on Financial Services is preferred.

About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information

• Gender Neutral Policy

• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

• Generous parental leave and new parent transition program

• Flexible work arrangements • Employee Assistance Programs to help you in wellness and well being

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

Experience: Experience: 10+ years of experience in software development & project management, with specialization in AI/ML

Qualification: B.E/B.Tech

Location: Pune

Role Overview

We are seeking a Head of AI Center of Excellence to execute our enterprise AI strategy. This role will be responsible for designing and delivering agentic AI systems and production-grade AI solutions, while driving rapid experimentation and pilot-ready proof-of-concepts in a fast-paced environment.

·    Required Qualifications:

• 10+ years of overall software development & management experience with 5+ years of hands-on experience in AI/ML system design and development
• Experience with technical project management; managing a team of AI/ML engineers across multiple projects
• Proven expertise in:
• Agentic AI architectures, LLM-based systems, and orchestration frameworks
• ML/DL model development, training, fine-tuning, and evaluation
• MLOps, model deployment, monitoring, and lifecycle management
• Strong proficiency in Python and modern AI/ML frameworks (e.g., LangGraph, PyTorch, TensorFlow, Hugging Face)
• Experience with cloud platforms and AI services (AWS, Azure, or GCP)
• Demonstrated ability to deliver pilot-ready AI PoCs quickly and effectively

About Us:

At OpenGrowth, we are on a mission to empower entrepreneurs and transform their dreams into reality. We understand the challenges and aspirations that come with starting and growing a business, and our goal is to provide the necessary support and resources to help entrepreneurs thrive.

With a deep passion for fostering innovation and collaboration, OpenGrowth serves as a vibrant community where entrepreneurs can connect, learn, and grow together. Our platform offers a comprehensive suite of services, including expert guidance, educational resources, startup services, and a virtual collaboration platform called OpenGrowth Hub.

We believe in the power of entrepreneurship to drive positive change and create financial independence. Through our tailored solutions, we aim to equip entrepreneurs with the knowledge, skills, and connections they need to succeed. Whether you're just starting out or looking to scale your business, OpenGrowth is here to support you every step of the way.

Join us on this exciting journey and be part of a dynamic community of entrepreneurs. Together, we can unleash your full potential and shape a future of innovation, growth, and success. Welcome to OpenGrowth, where entrepreneurial dreams become a reality.

Key Responsibilities:

Market Research and Analysis:

Conduct thorough market research to identify potential clients and business opportunities.

Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach:

Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

Build and maintain a robust pipeline of prospective clients.

Client Relationship Management:

Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

Schedule meetings, presentations, and demonstrations(when needed)

Sales Support:

Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation:

Maintain accurate and up-to-date records of all business development activities, database and client interactions.

Prepare weekly reports on sales activities, pipeline status, and market feedback.

Knowledge of CRM tools is appreciated

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Absolutely required to be proficient in English (both speaking and writing).
  BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

We are looking for a Full Stack Developer to join our engineering team and help us develop and maintain various software products. Developer responsibilities include writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you’ll build highly responsive web applications that align with our business needs.

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field